I was driving on the highway and my sun roof popped out of the car. The glass sun roof literally snapped off the frame and flew out of the car.

- Cold Spring, MN, USA

Transmission becoming unplugged causing vehicle to not shift properly or not at all. Vehicle was put into reverse made it about 5 feet and couldn't shift into any other gear after that.

- Westminster, MD, USA

Vehicle keeps randomly showing a shift system fault when I go to drive and a piece that should connect to the transmission to allow the vehicle to shift into gear keeps disconnecting causing the car to stay in park and the emergency brake to stay on.

- Clarkston, GA, USA

Backup camera only performs about 50% of the time the image appears distorted or not show at all while the vehicle is in reverse. This has been occurring since July 2020. There is never any specific moments that cause the camera to not perform such as type of roads driven down, the outside temperatures, weather or time of day, it is just occurs sporadically.

- Columbus, KS, USA

Shift dial get stuck in park, will not shift out of park even with the override, have had it looked at twice, both times there was "no problems, " and the shop always it works when the tow truck drops it off. It happens on and off, never gives an error message or throws a code. Could be driving one minute, get home, shut the car off, a couple hours later get back in, and it doesn't shift anymore. It's extremely inconvenient and considering the Ford dealership says "this happens a lot" I don't understand why they don't recall the faulty cable or relay or transmission or shift dial if it happens all the time, because after taking it to 3 different shops, they all have no answer to the issue, just to "deal with it". and the fact that the override doesn't work is a big problem. But Ford does their thing and I guess won't recall something they know is a problem on many of their 2017 Ford Fusion SE's even though it's a safety issue but I guess that's Ford, more about pumping crap cars out than they are worried about making them safe when the same problem occurs on multiple 2017 Ford Fusion.

- Seminole, FL, USA

I was driving home one night on gordon dr in ruston, Louisiana when an animal entered the road so I steered to the left to avoid the animal and suddenly loss control of steering. This caused me to crash into a ditch with a cement drain. My car proceeded to drag on the ground so I did not drive it and reported it to insurance and it was declared totaled.

- Shreveport, LA, USA

Turned car on and immediately received the shift sys fault service required warning. Car would not go into gear as well as the parking brake would not go off. Attempted to utilize the key hole in the center console, did not assist at all. Tow truck moved car to the house for us. The car was stationary during the attempting to move into drive.

- Houston, TX, USA

Even when turning all systems off when shutting the car off the battery will drain overnight and will need to be jumpstarted

- Everett, WA, USA

When driving the vehicle, and there is a bump right tire seems to shake, when turning to the right I hear a scrape. When the vehicle is on and on parking, a rattling noise goes off.

- San Diego, CA, USA

Vehicle doesn't move when put into gear... when taken for diagnostic, transmission code pops up...

- Mcallen, TX, USA

There have been several instances where my windows will not roll up. When I try to roll up the window it automatically goes back down.

- Silvis, IL, USA

The Ford "sync 3" system, which seems to be the brains of nearly all interior controls and accessories has been malfunctioning in multiple Ford models for a few years now. Thing affected include all HVAC controls, audio controls, power seats, windows, remote start abilities and more. Ford aware of the malfunctions in current and previous models, yet they refuse to issue any recall or technical service bulletin. The dealerships insist they can't duplicate the issue even after having been shown videos of the cars malfunctions. A quick search through online Ford forums will this issue is widely experienced and that it's clearly a manufacturing defect and Ford should be liable.

- Arlington, TX, USA

Driving on the highway at least at 65 mph, the car in front of me hit his brakes and went in to a complete stop. I did not have time to stop, I hit the car, none of the air bags deployed. The driver side door could not open because the frame of the car shifted. Right after impact a gush of liquid started pouring out. It was taken to the shop to get fixed but after a couple of days the car was deemed a total loss.

- Jackson, GA, USA

Shift sys fault I was reversing when my car shifted back into park and would not go into drive or neutral. When tried it goes right back to park.

- Panama, FL, USA

Shift system fault

- Killeen, TX, USA

I had to take my vehicle to the nearest Ford dealership yesterday because I was getting an error message on my dash stating "shift system fault - service soon." I was not able to put my car in reverse or neutral and when trying to do so, the park brake was automatically applied. I was able to drive it to the dealership and was told the the shifter cable bushing had came a part which will cost over $315 to be fixed. I read online that Ford recalled over 500,000 Fusion (2013-2016) and escapes for the same exact reason. Will Ford be issuing another recall on the newer model cars? I'm having to come out pocket for a problem that has been an issue with other vehicles in the past. As soon as I get the final receipt from the dealership, I will happily upload it.

- Plano, TX, USA

The windows go up and down by themselves and you can't put them up all the way or they will go back down by themselves and their is some kind of interference in the electrical system that comes through the stereo and lights. And this same problems happened 2 time's before this date below so it happened 3 times

- Elkins, WV, USA

Engine shuts off while driving in motion, making left turn from main street into parking lot - vehicle shut off, displayed engine light and wrench. Vehicle put into park and restarted. Unknown stationary, braking at traffic signal - vehicle shut off, displayed engine light and wrench. Vehicle put in park and restarted. Unknown in motion, making left turn from one 2 lane road to another 2 lane road - vehicle shut off, displayed engine light and wrench. Display read see manual - service advance trac. Vehicle put in park and restarted. Unknown. In motion, making right turn from one 2 lane road to another 2 lane road - vehicle shut off engine light and wrench. Vehicle put in park and restarted. Unknown in motion, making left from 2 lane road to private road, displayed engine light and wrench. Display read see manual - service advance trac. Vehicle put in park and restarted. Unknown in motion, making left turn from 2 lane road into subdivision - vehicle shut off, displayed engine light and wrench. Vehicle put into park and restarted. Unknown stationary, on city street, vehicle shut off, displayed engine light. Vehicle was put in park and restarted. Unknown in motion, dirt road, vehicle shut off while driving 26 mph. Display read see manual, service advance trac. Vehicle put into park and restarted. Unknown. Vehicle has shut off 7 times, date provided is the last date the vehicle shut off. This issue has been going on for over a year. Vehicle does not store codes. Dealer says there is nothing they can do because the vehicle "doesn't throw a code" been to the dealer 4 times and there has been no attempt to repair. Notified Ford Motor Company two separate times - Ford has closed my case because the dealer cannot duplicate the problem. Currently vehicle has a flight recorder installed by the dealer.

- Brighton, MI, USA

I bought a brand new Fusion 2017 have around 79,500 miles on it now it's been two years. Last week the car wrench light came on but it would come off and on as I would drive the car would plow when acceleration randomly on the highway when I would be driving in the city and came to a red light the car would stall and rev but wouldn't go same when I would be turning slowing down it wouldn't go. It doesn't have coverage on warranty because it exceeds the miles I bought a new car so I wouldn't have to worry about a transmission I'm still paying the car and the dealership is telling me it cost 5,000 plus other fees Ford Motor Company doesn't want to pay for a faulty transmission, they sold me a bad transmission!now I'm piled with fees of rental because they don't even want to give a courtesy rental ! enough is enough

- Apple Valley, CA, USA

Randomly upon starting the car none of the dashboard controls work including HVAC controls, radio or window controls, memory seats also.

- Arlington, TX, USA