10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,633 miles

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« Read the previous 20 complaints

problem #41

Sep 052023

Fusion

  • 148,000 miles
The contact owns a 2018 Ford Fusion. The contact stated when the vehicle was started, the contact turned the shifter knob to drive (D) however, the knob would not turn and appeared to be frozen in park (P). The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic who retrieved DTC codes indicating that the transmission needed to be serviced by a dealer. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 148,000.

- Paris, KY, USA

problem #40

Jan 022023

Fusion

  • 50,000 miles
The contact owns a 2018 Ford Fusion. The contact stated that after starting the vehicle, it was discovered that the rotary knob transmission selector had become stuck in park, and the vehicle could not be driven. Additionally, on several occasions after switching the transmission selector knob to park and turning the vehicle off, the selector had erroneously shifted from park and the vehicle could not be immediately restarted. The cause of the failures was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,000.

- Saint Paul, MN, USA

problem #39

Aug 292023

Fusion

  • miles
The contact owns a 2018 Ford Focus. The contact stated that while the vehicle was parked, the contact became aware that the gear shift indicator erroneously showed that the vehicle was in reverse(R). The gear shifter warning light was illuminated. The vehicle was towed back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was unknown.

- La Vergne, TN, USA

problem #38

Aug 292023

Fusion

  • 78,879 miles
The contact owns a 2018 Ford Fusion. The contact stated that while reversing at approximately 5 MPH, the transmission unintendedly shifted into park(P). Additionally, the contact stated that he became aware that the shifter cable bushing had detached after not being able to start the vehicle. The shifter cable bushing was attached, and the vehicle was able to be started. The brakes, engine, and battery warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 78,879.

- Augusta, GA, USA

problem #37

Jul 272023

Fusion

  • miles
Bushing that controls the shift gear pops out I am aware that other fords have a recall for this yet this one is absent from your list

- Hendersonville, NC, USA

problem #36

Jul 192023

Fusion

  • 59,000 miles
The contact owns a 2018 Ford Fusion. The contact stated that on several occasions while shifted into gear, the vehicle failed to respond as needed. The contact stated that the parking brake warning light flashed and remained illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact stated that the VIN was not under recall. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 59,000.

- Garland, TX, USA

problem #35

Apr 222022

Fusion

  • miles
My car has to replace the TRANSMISSION with 54.275 miles. The reason for chance was, when accerating car maked a loud ratlling/screeching noise, from internal noise from transmission. Santa Monica Ford Lincoln Dealer did the job. Then after about driving 35.000 miles, againg The same noise. I tool The car back to SANTA MONICA FORD LINCOLN DEALER, and they (Car had 96000 miles, that time) and they refused to fix it again. They Cheked it, and found the same problema with this transmission. My car is Parking for over a year. FORD never help.

- Torrance, CA, USA

problem #34

May 052023

Fusion

  • 114,817 miles
Overheating message displaying. For safety the car has a low power mode and it activates. Let-??s vehicle sit for 20 mins. Adding coolant lifted the hood container appeared to be empty. Purchasing the ORANGE! coolant auto zone suggested. Added and started vehicle LOAD noises and car overheated again after 1 min. Paid my extended warranty silverrock for diagnostic so many times because this car have been nothing but issues but this overheating issue and belt situation is on going. The gauge isn-??t holding pressure. Takes to shop everytime and maintains maintenance. I can provided all documents from the shop visits. My car is safe according to everyone else but I don-??t feel safe I-??m paying for a car that barely works. It-??s always in the shop. Not fair.

- Las Vegas, NV, USA

problem #33

May 242023

Fusion

  • 117,000 miles
The contact owns a 2018 Ford Fusion. The contact stated that while parking, the vehicle failed to shift to the drive position. The contact opened the hood and pushed the cap back on the bushing. While driving, at an undisclosed speed the vehicle stalled. There were no warring lights illuminated. The contact called the local dealer where it was diagnosed transmission bushing cap detached. The vehicle was repaired. The manufacturer was contacted, who provided case CAS-43077151-Q4R8H4. The failure mileage was approximately 117,000.

- Mills River, NC, USA

problem #32

May 122023

Fusion

  • 122,000 miles
The contact owns a 2018 Ford Fusion. The contact stated that on several occasions, multiple attempts were needed to shift the gear shifter out of park(P) after starting the vehicle. The wrench warning light was illuminated. The contact stated that the failure persisted, and the vehicle became inoperable. The vehicle had not yet been taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 122,000.

- Iuka, MS, USA

problem #31

Sep 242022

Fusion

  • miles
Misfires, overheating, Coolant leaking into cylinders

- Sugar City, CO, USA

problem #30

Feb 102023

Fusion

  • miles
Car stopped in the middle of parking lot while i was trying to park in moving traffic. I was almost hit by another car. Transmission gear was stuck, gear didn't shift, gear moved by itself to park. Car wouldnt move. Transmission hesitates and jerks while driving

- Laredo, TX, USA

problem #29

Jan 012023

Fusion

  • miles
The contact owns a 2018 Ford Fusion. The contact stated that the vehicle failed to start soon after refueling. Additionally, while stationary and while driving at various speeds, the vehicle would hesitate or stall upon depression of accelerator pedal. The contact also stated that the powertrain warning light would intermittently appear on the instrument panel. The manufacturer was notified of the failure and the contact was informed that there were no open recalls on the VIN. The vehicle was not repaired. The failure mileage was unknown.

- Winchester, VA, USA

problem #28

Dec 012022

Fusion

  • miles
The contact owns a 2018 Ford Fusion. The contact stated that while starting the vehicle and shifting into reverse(R), she was unable to shift between gears. There was no warning light illuminated. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed that the under hood shifter cable bushing needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the vehicle was taken back to the mechanic for routine oil change service; however, while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken back to the independent mechanic, where it was diagnosed that the canister purge valve (CPV) needed to be replaced. The contact stated that the part was replaced; however, the vehicle stalled after being refueled. The vehicle was taken back to the mechanic, where the failure could not be duplicated. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failures and confirmed that the VIN was not included in NHTSA Campaign Numbers:?18V735000 (Fuel System, Gasoline) and 22V413000 (Power Train). The manufacturer advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was unknown.

- Charlotte, NC, USA

problem #27

Feb 022023

Fusion

  • miles
The transmission jumps, doesn-??t want to shift gears, revs up on its own. The recall for the fusions year models 3013-16 is the same thing my car is doing.

- West Plains, MO, USA

problem #26

Feb 132023

Fusion

  • 101,000 miles
The contact owns a 2018 Ford Fusion. The contact stated that upon shifting from reverse(R) into drive(D), the vehicle would hesitate upon depression of the accelerator pedal. The contact stated that both the transmission warning light and shifter cable fault warning message appeared on the instrument panel. The contact called the dealer where she was informed that the shifter cable bushing was missing and needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was 101,000.

- Alden, IA, USA

problem #25

Jul 292021

Fusion

  • miles
Started parked car and when shifted into drive the shifter automatically reverted back to Park position and could not be driven. Inspection showed that transmission shifter bushing had popped off. Same problem has happened in other model year Fusions and recall has been issued but not for the 2018 model I have. Problem was verified and repaired by Ford dealer at my expense.

- Raleigh , NC, USA

problem #24

Jan 042023

Fusion

  • miles
While driving down the road the car suddenly flashed engine coolant is over-temperature warning and shut off and lost power. Inside of my vehicle the car was not showing it was running hot on the temperature hand. I was on a blind curve and barely made it to a pull off before the car completelyshut off. There have been no signs of over heating before this. There is a coolant intrusion in the cylinder and the engine block needs to be replaced. 120000 miles and out of warranty.

- Huntsville, TN, USA

problem #23

Nov 102022

Fusion

  • 80,000 miles
The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the transmission failed to shift into the intended gear, with the "Shift System Fault" message displayed and the transmission warning light illuminated. Additionally, the transmission inadvertently shifted into park(P). The vehicle was towed to the dealer, where it was diagnosed that the transmission bearing needed to be replaced. The dealer replaced the transmission bearing. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.

- Tully, NY, USA

problem #22

Oct 212022

Fusion

  • 79,000 miles
The contact owns a 2018 Ford Fusion. The contact stated that after reversing out of the driveway, the vehicle failed to shift out the reverse(R) after multiple attempts. The contact stated that the gear shifter indicated the vehicle was in park(P). The contact heard an abnormal clunking noise coming from the gear shifter as the shifter fault message appeared on the instrument panel. Due to the failure, the contact had the vehicle towed to a dealer where it was diagnosed with a defective shifter cable bushing. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 79,000.

- Kissimmee, FL, USA

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