10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 44,604 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
2018 Ford Fusion. While driving on highway, side roads, and through town a orange/ yellow wrench symbol would pop up with 'see manual.' Looked in manual and said powertrain/ engine fault. Got the vehicle scanned at a shop and came up brake transmission shift interlock(BTSI). The light comes on and off. Been told many people have had this complaint and still no recall. Guy at the shop told me their should be a recall for them as he thought in the previous years their was. Looked it up and by what it says online, that it basically keeps it from shifting out of park while foot is not on brake.
- Mt. Clare, WV, USA
2018 Ford Fusion SE 1.5L ecoboost 66K miles- 8/27/2020 I was exiting the freeway approaching a stoplight when out of no where my car felt as if it were going to stall out, very rough shaky idle, and idling at 800 or less rpms. On green, I attempted to go and my car was having trouble accelerating, again feeling as if it was going to stall due to little power. The check engine light came on and was flashing then would stay lit, flashing every so often. Air conditioning would go in and out warm to cold and it was rough and shaky trying to get the car to go. I took it to autozone immediately where I got the P0302 reading involving ignition coils and spark plugs. We replaced all 4 plugs and coil packs that night and the following morning and the car was still idling rough and having trouble accelerating. Took car to a mechanic shop 8/29/2020 where it was looked at 8/30/2020. They told me it was for sure cylinder 2 misfire and that the spark plug was covered in oil (which was brand new coils, no oil when they were replaced just days before). Had the car towed to the Ford dealership I purchased it at 9/1/2020 and it was inspected the following day. The verdict was vertical scoring present on cylinder walls in consistent with piston and piston ring causing oil consumption and pressure loss; needs a new long block. This was nothing I had done to the vehicle, no previous issues with the vehicle, up to date on all oil changes and maintenance but my warranty had ran out. After much research, I discovered this problem has happened to many 1.5 L ecoboost engines and Ford is aware of the default in the engine. This was a problem with the engine before I took possession of the car. There is reprogramming of software to bandaid the problem but now this is my problem they want me to take responsibility for.
- Peoria, AZ, USA
On 3/6/2020 we took vehicle in to dealership. They performed oil change and reprogrammed PCM due to recall that was issued on my vehicle. 2 days later we started having issues with gas mileage sensor. Dealership to us to reset. Vehicle continue to have ussues warning lights are on, now we have parasitic drain. Car wont start. We have gotten jump start next day vehucle wont start. We were told battery is good. Issue is with module. I went through on last Ford vehicle and after 4 repairs, spending out of pocket thousands of dollars they never fixed Ford Focus so I purchased Ford Fusion and now the exact same issue. It also may loud sound during jump start. Vehicle has been disabled since 3/27/2020.
- Novi, MI, USA
Changes gears on its own example-after getting in the car putting seat belt on, putting foot on brake and starting the car, putting car in reverse, checking mirrors using the backup camera I look one more time. I was in a busy parking lot. Let my foot off the brake when it went into park. An other time was at the bank I put the car in reverse to get closer to the window then to get closer I put car in drive it went back to park. An other time I had pulled out of my drive way stop to put the car in drive started to move forward when it went back to park. Every time something went wrong it go back to park. I was just setting in the car once with my friend that I was showing her my car when the park flashed it also happen to me when I was looking at something at the bank when the park light flashed. The day I take the car to the dealer service to tell them I didn't, want to drive the car any more I was talking to the saleperson that help sale the car to me, he told me move the to next lane so the service people could look at it again when the gearshift move in my hand.I have talked to the dealership many times. One manger even told me to go to a dr.for head because there was nothing wrong with my car. Ford is having a lot of trouble with their cars a lot with the gears shift too. What if something go wrong when I am going 60 to 70 miles death! show her my car when the park light flashed I really afraid to drive this car. As for the date you ask for below. It has happen time many times since Dec 2018 also on city streets, at home and in parking lot. Also in motion
- Arlington, WA, USA
- Grand Junction, CO, USA