8.7
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,907 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Going approximately 55 Miles an hour on the freeway and my car starts profusely shaking. I pulled to the side of the highway tow truck comes up behind me. Ann, my cylinder 4 was noted to be misfiring. I had it towed to Midas and that is where it was determined that engine coolant leaked into my cylinders and now being told that my car requires a new engine!! Mind you i have already paid 5K to replace the timing chain because apparently my car skipped timing due to oil pan leak. Both of these issues are posted on TSB BULLETINS ON THE FORD WEBSITE. I am NOT GOING TO PAY 11K for a new engine not to mention the 5K I already paid and all my other maintenance that I have paid for. Ford was deceptive knowing selling these vehicles with a QA ISSUE! AND THEY REFUSE TO ASSIST THE CONSUMER. THEY NEED TO BE HELD ACCOUNTABLE FOR THEIR NEGLIGENCE!!
- Pinehurst, TX, USA
First, we will start with every time I turn my car to the left the steering wheel box and the brakes skid then the ABS sensor comes on Then we will start with the car every time I put it into a gear. It automatically goes back to park, and I cannot move the car in any direction. When the issue first started, I could reverse then when I put the car and drive in the middle of the street it would automatically go back to park which could cause a crash I only have video proof of this.
- Harrisburg, PA, USA
See attached document for complaint. Text from attached document: Despite completing the interim repair, the vehicle still cannot charge, and my repeated inquiries, including under case number CXH-05041947-L 1V3X6, have been met with vague promises of replacement batteries being available "next quarter" with no resolution in sight. Furthermore, I learned on July 23, 2025, that Ford offered a buy-back program for affected vehicles that ended on July 1, 2025, which I was never informed about.
- Bonney Lake, WA, USA
The electrical system constantly discharges the battery. If the car is not started at least every three days, the battery discharges and must be taken to Ford to have the battery replaced. Ford customer service and the dealer know about this and have taken the position that as a customer I must go start the car because Ford cannot fix the problem, Unknown why they cannot fix it. To start the car every three days is very difficult for me because I am disabled and must climb stairs and walk to the street to manually start the car. Ford suggested using the remote start feature of furnished with the car by Ford. The remote start works but it is limited to remote starting the car two times and then you must go to the car and manually start the car. If I am unable to get to the car in time to start it, the battery goes dead and I cannot use my car in case of an emergency. Ford has been made aware of this, Ford says they agree it is a problem but that Ford Engineers won't remove the two start limit. Ford will not say why there is a two start limit. This could be fixed (limit removed) by just updating the software. Ford does not respond anymore when I ask them about it.
- Griffith, IN, USA
My front camera is often unavailable. I took it in multiple times and they couldn-??t find an issue. Recently my back up camera has been acting up. It is unavailable most of the time, other times the screen is black, sometimes it-??ll work and then cut out. There is a recall on other ford vehicles for this issue. I looked up if it needs a software update and it doesn-??t. We-??ve checked the camera and wiring harness and they-??re both intact and in good condition.
- Redding, CA, USA
1.5 liter Engine built in 2019 has Antifreeze Leaking inside cylinder 1 needs Complete Engine. Also a recall on Electrical System propulsion System and Traction Battery Management System ENERGY Control Module Part Number: 23533.
- Tempe, AZ, USA
During the month of dec 2024 my car didnt start. I called Triple A to jump start my car to get home. During Christmas break of 2024 i purchased a brand new battery and now a month and two weeks later the battery is completely dead again. Sometimes is hard to get the car up to speed and feels like it struggles to maintain it as well. The electrical system also kicks my radio connection off and on while driving. The first incident happened dec. 21,2023 and the second incident happened Jan. 27,2025.
- Laurel, MD, USA
The contact owns a 2019 Ford Fusion. The contact stated while driving at various speeds, the vehicle stalled. The contact stated that on several occasions the vehicle failed to start. The vehicle was taken to the local dealer who replaced the battery, but the failure persisted. The vehicle was taken back to the dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 33,084.
- Atlantic City, NJ, USA
The contact owns 2019 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle failed to start. No warning light was illuminated. The vehicle was not drivable. The contact stated that a Mobile Ford representative was contacted and arrived at the residence to inspect the vehicle. The dealer suggested that the battery needed to be replaced. The battery was replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the red triangle Master Warning Light was illuminated on the instrument panel while attempting to start the vehicle. The contact was notified that the VIN was included in the NHTSA Campaign Numbers: 23V440000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was approximately 7,800. The VIN was not available.
- Pacific Palisades, CA, USA
2019 Ford Fusion. Just stopped running while driving. Everything just quit working. Took to shop they replaced alternator and battery. After driving a month car did exact same thing again. I think this is more than an alternator problem.
- Charleston , WV, USA
This has happened multiple times now. Always happens at high speeds (greater than 45 mph). I will be driving on a highway when I unexpectedly lose the ability to accelerate. First noticed in correlation with the collision detection feature showing on the display as NOT FUNCTIONING. That does not happen anymore, but I still lose the ability to accelerate periodically. Once I can safely remove myself from the flow of traffic and stop/restart my car the issue is resolved. Makes me believe this is electrical/computer origin. The vehicle was taken to the dealership twice where they claim -??cannot duplicate-?? but are willing to replace any item that I will pay for out of pocket. The dealership does not want to honor my extended warranty. The vehicle was purchased new in 2019. Within one year they had to replace half my engine (which they decided to do without warning when I dropped off for an oil change). The vehicle was stolen in 2023 (recovered by me in under 24 hours). Multiple cosmetic issues were repaired by a Ford authorized service team. This issue presented about 1.5 months ago 4+ months after the vehicle was repaired.
- Crestwood, KY, USA
I put car into park to use the atm and then could not get it back into gear it gave a lot of different issues system fault error oil pressure errors battery error collision error and I ended up replacing the gear shift bushing which had deteriorated and broke off and that fixed most of issues now car makes loud blaring alarm sound that is not the normal car dinging it's loud and high pitched and acts like my battery is dead but won't start or shows any signs it is being jumped. Like the battery is completely dead won't take or hold charge.
- Houston, TX, USA
check engine code for anti knock sensor. Dealer unable to fix after 4 attempts and car spending > 30 days in service in less than 6 months. Car sold to dealer and I hope they don't sell to an unsuspecting buyer.
- Bethesda, MD, USA
My car in February of 202: got stuck in park they said it was electrical issue, then months later I ended up with a coolant leak that then combusted my engine. New engine in August of 2023 fast forward to November 2023 my car is doing the same thing it stalled in the road with myself and newborn in the car, lost all speed and now it will not go in drive or reverse just like it did in February of 2023. It-??s been in the shop twice and now ongoing it-??s third time and I find this to be a severe issue because if my car is going to keep stalling while driving there is no reason to keep fixing this car. I-??m aware past fusion-??s have been recalled for something of similar problems so it makes me wonder if this should be recalled as well.
- Des Moines , IA, USA
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.
- Jurupa Valley, CA, USA
The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the rear-view camera activated while in drive, and later failed to turn off after reversing. The contact also stated that the instrument panel and infotainment system acted erratically, turning off, not reacting to function buttons, and freezing. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the APIM. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 19,000.
- Streamwood, IL, USA
Pedestrian detection system malfunction. Sync 3 system APIM unit is going out and needs replacing (only at 58k miles, 10k out of warranty). Passenger front seat heater and climate control failed due to seat heater melting wiring harness.
- Eagan, MN, USA
Not sure what system is causing it but my trunk keeps opening and it-??s done it many while I was driving. I understand a lot of other Ford Fusion owners are having the same problem and I urge you to look into the problem as it can cause accidents and deaths.
- Topsham, ME, USA
My car has had ongoing electrical problems since day one. They have tried various remedies to no avail. Now that it is out of warranty they refuse to cover this ongoing issue
- Taylorville, IL, USA
- Harrisburg, PA, USA