The manufacturer has not corrected the recall in a timely manner. The recall 24V684 was started in September 2024. It is six month later March 2025 and no fix has been identified.

- Weston, FL, USA

Camera freezes when I'm in reverse. Backed up in to a telephone pole last year and had several thousand dollars in damage. Paid the deductible, my rates went up and my cars value went down. Was backing out of parking space yesterday and almost hit a small child when it froze again. Ford needs to fix this issue that they have known about for ahwile.

- New Ross, IN, USA

Rear view camera continues to freeze and produce inaccurate pictures. Dealership advised that Ford Engineering has no remedy for this yet, and this is now on going for 6 months. Recall was made, but with no remedy available.

- Lake Worth Beach, FL, USA

This morning while driving to work, I lost acceleration power. I was driving to work at the speed limit of 65 mph. The car started to slow down and I could not get any acceleration when stepping on the gas pedal. I was very lucky that traffic was light and able to coast over to a shoulder of the highway. I called roadside assistance and had it towed to local dealer. Awaiting to hear what the problem is. Feel very uncomfortable at this point.

- Blue Grass, IA, USA

When I start my truck, a very loud, piercing noise comes out of the speakers. The has happened 2 times over appx 2 years. The info screen on the dash freezes up. It can only be stop by turning the ignition off.

- Dallas, GA, USA

Possibly software. Vehicle door latch will not release on any of 4 doors. Tried fob and manual key. I am locked out of vehicle. A serious safety issue would arise if I were locked in the vehicle, especially in an accident.

- Laconia, NH, USA

The CV axles have failed and cause my truck to shaking when accelerating.

- Winfield, PA, USA

While driving down US-69, while attempting to pass a vehicle at about 80 mph, the vehicle shut off and proceeded to stop accelerating, as well as started to slow itself down. The instrument cluster flashed quickly before shutting off, and the radio also shut off. The cabin lights came on, and I had to switch to the right lane to quickly get onto the side of the road where it gradually slowed itself down and threw itself into park. I had taken the key out, and simply turned it back on, and everything seemed to work as normal after the fact. There were no indicators that this would happen, it was sudden and almost caused me to get rear ended by a semi truck.

- Sallisaw, OK, USA

The truck is a hybrid and has just 12,000 miles on it. Water is leaking inside the cab on the passenger side and has created mold in the carpet and padding. It has now been at the dealers going on 4 weeks and they say they are having a hard time finding where it is leaking in from. I have seen several other posts about it being the window or A/C fresh air intake.

- Pekin, IL, USA

CV axel has gone bad, heavy vibration. At 40,000 miles

- Newport, NC, USA

I started the Car and it made loud boom boom sounds like as if I was at a loud concert for about 10 seconds. That stopped but then loud static or electrical sound continued even after car was turned off. Re started and the sound continued. The initial sound shook me and wife. Where wife refuses to get back in. Also the initial sound wife said she smelt smoke. I faintly smelled a burnt wire smell. The next day while driving the system made more of the static/ electrical noise and didn-??t stop until I parked and shut off system for about 10 min. I will be taking truck into dealer ship tomorrow.

- Fredericksburg , VA, USA

I have just recently bought a brand new truck, a hybrid model. Not a single mile on it when I purchased it, and I strongly feel that I almost died or caused an accident, completely not my fault but the truck-??s fault. This has happened on 3 separate occasions. The first two times, as I was driving up the highway on a mountain road, I lost power, but just kind of chalked it up to maybe the fuel sloshing around, and no other vehicles were around me. The third time, I was returning home from work, on a busy 4-lane highway that goes across the pass and over the mountains, I was in the left lane, a semi truck was to my right, and a semi truck was behind me, we were passing the slower truck that was on the right, and I was traveling at around 55 mph, the truck completely shut off and was flashing red at me to pull to the side of the road. I lost all power, the steering, gas, and everything was not working. I need to mention that I was in front of semi truck, a larger truck that cannot stop on a dime, so he had to swerve to miss me, as I did not have control of the truck. The slower truck went by me and there was a another pickup truck behind him, and there was a little bit of a gap between them, so I jerked the wheel over and drove into the ditch. It was absolutely frightening, and kind of switched something in my head that I was very close to causing a large crash and maybe a death, of myself or someone else. I was in the ditch and the truck would not start back up. Nothing worked. To add to that, I was in a spot of the mountains that I do not get cell phone service. So I popped the hood and just sat there trying to turn the ignition and start the vehicle. 30 minutes passed and I slammed the hood and got back inside the truck and this time the truck turned over, but it said it was running on electric only, and the check engine light was, so I was able to limp home which was about 30 miles away, driving 20-30 mph. It sent the codes to my phone and I contacted the dealer.

- Franklin, NC, USA

Currently at mileage 11,200; was driving about 40 mph at 11:30 am in Folsom, CA; all of a sudden the truck slowed dramatically and I got several error messages: Power-train malfunction/Reduced power, engine service soon, and pre collision assistance not available." Was able to pull off the road safely, although several vehicles were right behind me. Had several recall repais within the last 3 months which involved software updates.

- Elk Grove, CA, USA

There's a repeated issue for the backup camera. This happens around every other time I put the car in reverse, but for a few seconds only though. The backup camera often lags when reversing. This is a safety hazard when backing up if it's not real-time.

- Merced, CA, USA

May 25, 2024 I was driving north on a 2 lane road at about 50 mph. No other vehicles around. Passed a pedestrian walking SB on the opposite shoulder and shortly thereafter my collision assist startled me when it activated fully locking my seat belt and applying the brakes. Only "obstacle" was a very large dark shadow cast over the roadway by a stand of trees. June 9, 2024 Driving EB on a two lane highway, about 55 mph, approaching an intersection with a vehicle stopped at a red light on the south side of the intersection. Pre-collision assist activated again, slamming on the brakes, throwing me and my passenger forcefully forward into our locked seat belts. Scared us both, as there were no obstacles in our path. Thankfully no one was behind us, so we avoided a rear end collision. I have since deactivated the automatic emergency braking, because I no longer trust it will operate correctly and I don't want to be rear ended and/or sustain whiplash or other injuries because of erroneous activation of a "safety" system.

- Baltimore, OH, USA

I believe this incident occurred on June 25th (though it might have been the 24th or 26th). I left work shortly after 5:00 pm and was driving around a roundabout. I was going slowly, lightly tapping the gas pedal to maintain a speed between 10-15 mph. During one of these light taps, my truck gave an audible alert and the brakes engaged suddenly for a split second. I immediately took my foot off the gas pedal. The alert and chime stopped, and I continued driving normally. I'm fairly sure some kind of alert appeared on the instrument panel cluster, but it happened and disappeared so quickly that I couldn't see anything clearly. It all happened in the blink of an eye. The brakes engaged and released so rapidly that I tried to recreate the event using the brake pedal to ensure my foot wasn't on it by mistake. However, the brakes did not engage as quickly or abruptly during my attempts. I am certain my foot was on the gas pedal, not the brake. The gas pedal has a lighter, bouncy feel, while the brake pedal requires more pressure. And I remember a light touch causing this issue. When this incident occurred, I am confident that the light taps on the gas pedal to maintain a low speed triggered the issue. I drove home without any further problems, and this has not happened since. I also want to mention that my truck had previously gone into limp mode suddenly, but I had that recall issue fixed shortly afterward.

- New Orleans, LA, USA

FOURTH INCIDENT: On [XXX] 2024, at approximately [XXX], I was traveling about 40-mph and slowing for a stop light. Just before coming to a complete stop, at about 5-mph this vehicle suddenly shifted into park on its own. At the same time numerous & various warning prompts appeared on the screen and ALL the warning signs on the instrument cluster became illuminated. As with the three (3) previous incidents, after shifting into drive and taking my foot off the brake the vehicle accelerated all on its own without my placing foot on gas pedal. Unlike previous times, additional warning prompts came up on the screen, e.g. "Hill Assist Parking Unavailable" and "Auto Hold System Fault". Also, after parking, turning vehicle off, locking doors and waiting 30+ minutes, the vehicle did not reset itself like before. Previously after sitting and not running when started it operated properly but with just the engine light on. On May 26, 2024, I had a scheduled recall for the brake lights. I asked my dealer (AutoNation Ford, Frisco (Texas)) to look at video I had taken and a possible fix under Recall 24S33, which I had found on the internet. The dealer service rep refused to look at anything and received to service this particular complaint. Instead, they sent me back onto the highway with a vehicle that can suddenly lose power and accelerate on its own, thereby creating a risk of a crash and injury or death to others or myself. 1st time [XXX], Complaint #11583215 2nd time [XXX], Complaint #11590922 3rd time [XXX], Complaint #11592069 4th, or current incident [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- The Colony, TX, USA

Hello, I believe Ford has failed to issue a recall that is causing water damage to brand new vehicles which posses a health risk(mold) to consumers as well as shorten the life of the product sold. My vehicle started having a problem with a wet passenger floor and after a quick search its clearly a common problem as there are several web forums dedicated to the issue. I should not have to pay for repairs that are clearly a manufacturing issue common across a brand new vehicle model. When I checked for a recall related to this there is none which is irksome to say the least. I messaged Ford and they would not acknowledge any existing recall or warranty covering for the issue and that repair would be at my own expense. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Tacoma, WA, USA

On [XXX], I was driving home on [XXX] in Rocky Mount, Virginia. The truck lost power; the Drive Shift knob light was flashing, warnings started flashing, hill start assist was not available, service vehicle soon, pre-collision assist was not available, service advance Trac and parking brake applied automatically, and total loss of power. The truck came to a stop in about five seconds. I stopped, turned the truck off, and restarted. When I let off the brake and did NOT press the gas, it would start to accelerate all on its own up to about 28/29 mph, acting like it was in cruise control. When I pressed the accelerator pedal, nothing happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Rocky Mount, VA, USA

Travelling around 60-70mph on the highway when a warning appeared saying there is a powertrain issue and engine issue. This forced my truck into low gear and I lost the ability to accelerate. This forced me to pull to the side of the highway with no acceleration capabilities which is highly dangerous. Multiple warning lights remained on the dashboard. This first event occured on Mar 10 2024, then happened AGAIN on April 12 2024.

- Montrose, CA, USA