10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 12,055 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2018 Ford Mustang. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to a local dealer to be diagnosed. The contact was advised that the 1st and 2nd clutch plates needed to be replaced; however, when the contact attempted to start the vehicle the next day, it was difficult shifting gear, causing the vehicle to jolt while the brake pedal was depressed. The vehicle was taken to another local dealer where it was diagnosed and determined that the transmission needed to be removed and the CDS Drum needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.
- Willows, CA, USA
The contact owns a 2018 Ford Mustang. The contact stated while driving 5 MPH, the contact became aware that the vehicle failed to shift out of first gear. The vehicle then stopped independently. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to the transmission being faulty. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was 37,339.
- Florence, AL, USA
When shifting into drive from reverse there's a two to 3 second delay and when it does go into drive it jerks foward
- Newton, NC, USA
2018 Ford Mustang with 10R80 10 speed transmission. Bronco like action when slowing almost whiplash like, stalls when stopping sometime, very hard shift jerking, hard downshifting when slowing, clunking into reverse, loss of power suddenly on the FREEWAY!!!!!!!!!, very hot transmission temperatures (230+), limp mode, Very unsafe if in any FORD or other vehicles have the 10R80. Immediate recall is needed, immediate acknowledgement by FORD MOTOR COMPANY is needed here so all the multiple lawsuits can stop and safety can / should be the top priority here. SAFETY 1ST.
- Kincheloe, MI, USA
The contact owns a 2018 Ford Mustang. The contact stated that while at stop light the rear end of the vehicle would began to shake before the vehicle would stall and shut off and the message "shift to park" had displayed. The contact indicated the failure was intermittent. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact was informed the VIN was not included in the NHTSA Recall Campaign number: 18V213000(Power Train). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 35,000.
- Wilson, NC, USA
******* delete voq ******* this complaint is being marked for deletion because it is an inadvertent duplicate of ODI# 11490557 ******* delete voq *******
- Buford, GA, USA
The contact owns a 2018 Ford Mustang. The contact stated that his son parked the vehicle and set the parking brake and exited the vehicle; however, the rolled away and crashed into a tree. The contact stated that after the failure, he researched online and found a recall for rollaway failures however, the vehicle was not manufactured in the date range of the recalled vehicles. The contact referenced NHTSA Campaign Number: 18V213000 (Power Train) as the possible cause of the failure. The contact spoke with the local dealer and was made aware that the manufacturer was very rigid when it came to vehicles that were not included in a recall even if the vehicle had experienced the failure listed in the recall. The contact was also informed that the manufacturer would not help if the VIN was not included in the recall. As a result, the rear bumper was dented, and the contact was unsure if the panel under the trunk was cracked. The contact stated that his son remembered shifting the vehicle into park and applying the parking brake. The contact stated that he heard a chime before exiting the vehicle but had not checked to identify the source of the sound. No injuries were sustained. No medical attention was required. A police report was not filed. The contact had assistance with placing the vehicle back into the initial parking space. The dealer was notified, and the contact was advised to schedule an appointment for the vehicle to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 7,000.
- Buford, GA, USA
My 2018 Ford Mustang with Automatic Transmisson recently(Sept) started having issues with the gear shift being placed in Park, but the instrument panel is not illuminated in Park. If driver door is open, and keys removed, the chime may or may not sound. Research is showing same issue being reported and recalls were done due to missing roll pin that attaches the park pawl rod guide cup to the transmission case, and unseated transmission gear shift cable clip. If the parking brake is not applied, this could result in unintended vehicle movement, increasing the risk of injury or crash. The recalls only covered vehicles manufactured at a certain plant. However, my VIN # is not included in recalls. Due to safety concerns that my vehicle may lose Park function and roll away, causing damage/harm to others, I feel it should be included in the recall programs and repaired at no cost to me. I have not taken vehicle to Dealership at this point, as they will charge me $150 diagnostic fee.
- Garland, TX, USA
The contact owns a 2018 Ford Mustang. The contact stated that upon starting the vehicle, the reverse lock out collar failed to operate as needed. Due to the failure, the contact was able to freely shift the vehicle into reverse while driving. The contact practiced extreme precaution while driving to prevent the failure. The dealer was notified of the failure and the contact was informed that a customer satisfaction program had been placed on similar vehicles for the failure; however, his vehicle was not included. The manufacturer was notified of the failure and referred him to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 9,000.
- Plymouth, MA, USA
The contact owns a 2018 Ford Mustang. The contact stated when he had parked his vehicle at his residence driveway and returned later, the vehicle had rolled forward 200 feet into a neighboring parking lot. The vehicle had been stopped by a parking block causing damage to the driver-??s side rear fender. Additionally, there was damage to the front-end undercarriage due to climbing over the parking blocks. The contact stated that when the vehicle was started the check transmission warning light was illuminated. The contact drove the vehicle to a local dealer where it was diagnosed and determined that the failure could not be duplicated. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V213000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was 48,198.
- Zephyrhills, FL, USA
The contact owns a 2018 Ford Mustang. The contact stated while driving approximately 65 MPH and accelerating, the vehicle started jerking. The contact stated while shifting gears the service tire mobility kit warning light illuminated. The contact stated that the failure persisted. The vehicle was taken to several dealers to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.
- Dothan, AL, USA
10 speed Ecoboost transmission, doesn't stay in gear and delayed shifts causing acceleration problems. Hard shifts, jerking, and hard lunge forward when shifted into Drive. The forward lunge is unstoppable even with the brake fully engaged. Transmission slip when changing gears while driving. Yes, it's available for inspection. Yes, mine and others safety risk are at risk. Yes, the problem has been reproduced and confirmed by a dealer. Inspected by an authorized dealer/manufacturer. NO other warning lamps or messages.
- Spring, TX, USA
10 speed transmission did not engage then failed less than a second later while pulling into an intersection. This caused the car to enter the intersection but fail to go forward more than a few feet. The problem resolved after three attempts to go forward by pumping the gas peddle. The transmission also was jerking or jumping from 1st through 3rd gear as if the car could not find the correct gear to be in while going forward. The problem resolved after the first mile of driving. This is a recurrent but sporadic issue. The issue has caused near miss collision by another driver thinking my car was going to accelerate when the forward motion stopped but there were no brake lights in indicate the car was not going forward. The jerking and jumping has made it hard to control the car during turns and on slippery road. I have an appointment scheduled for service at a Ford Dealer for them to see if the issue is able to be address.
- Southfield, MI, USA
Car owner 2nd generation mileage 23,000+ odometer. Complaint says vehicle when in reverse and goes back into drive during shifting. Vehicle sometimes failed to respond when applying gas pedal. Vehicle has no forward power and if brakes aren't applied can drift backwards and cause a collision. Or back over of a child. Vehicle is under 5 year warranty powertrain and will be inspected to replicate the incident. Due to safety concerns and the year make and model being of new or like new condition warrants a safety complaint to NHTSA. Ford Motor Corp dealership will conduct a repair plan under car's warranty.
- Pittsburgh, PA, USA
2018 Mustang GT 6 speed performance pack, tires rubbing on inner wheel wells causing wires to show on inside of tire, few months ago took car it to dealership said nothing was wrong but there is holes rubbed into my wheel wells, also had a clutch issue and noise at same time and they said nothing was wrong again, took car back and a week ago had a clutch and trans problem come about, have to forcefully push shifter into a gear for it to go in, with the clutch fully pressed I can put the car in gear and it will attempt to take off, without releasing the clutch, I cannot get the car into 6th 5th, 2nd and reverse. 1st,3rd,4th gears are hard to get in but will go forcefully. With car off I cannot go in many of the gears either. When this last part happend I was driving and went to go into 3rd and it wouldn't go in so I decided to try 4th and it had the same problem as before, car seem to shake while driving also
- Lima, OH, USA
Vehicle experiences random non repeatable periods of hard shifting, refusal to go into gear, grinding gears, jerkiness and what feels occasionally like transmission slips. When it occurs it mostly happens under heavy acceleration such as trying to get up to speed on an on ramp or trying to get to highway speeds but not always. Recently while traveling in a 45mph zone I attempted to shift into 3rd gear. Clutch was fully depressed and noticeable gear grinding happened and an immediate second attempt resulted in same result. Had to shift to 4th causing vehicle to be in unacceptable gear range for current speed. Service appointment at dealership made June 10th 2020. Issue has happened several times previously but seems to be getting worse. Last known incident happened June 11 2020 at approximately 3:30 pm est one day after making appointment with dealership.
- Boynton Beach, FL, USA
I bought my Ford Mustang on June 2018. When the miles hit 30,000, the engine shakes every time my vehicle starts, and my whole car shakes noticeably when idling. The exhaust gas flow from the car has obvious intermittent, meanwhile, the exhaust pipe shakes a lot, and you can clearly hear the "burst" sound or thump. In addition, my whole car has obvious jitters at low speeds of more than 2,000, and the acceleration is weak. When the speed is high you can feel a little less jittery. It is not jittery under normal operating conditions of the engine. When my auto is on D or R, it doesn't move after I release the brake. Plus, the variable box occasionally makes a strange noise and vehicle coolant does not working properly. What scares me the most is that one time I was driving on L-595 high way, my vehicle shut down automatically, I tried to restart it but failed, I was panic, I had to wait for more than 10 minutes on the high speed road to try to restart the car again. Luckily I pulled my car in the emergency lane, I can't image if it wasn't. after all those, I went to my dealer at plantation fl, they can fix for me since my car is still under coverage but I don't want get it repaired. I deeply doubt whether the repair would completely fix those issues. Please help and advice if I can get my car recalled? I was looking for a car that I always wanted but not hanging by a thread.
- Davie, FL, USA
Intermittently, the clutch pedal will be stuck to the floor after pressing it to switch gears. It happened to me when I was going from neutral to 1st gear and from 1st gear to second gear which is a huge safety concern as the car stalled and I almost hit someone and someone almost hit me. It has only happened to me 2 times in the last month because I found the source of the problem. The clutch return line is at fault because it seems to be very short. Because of it being short, it has a lot of tension on it. Because of the car having a flat plane crank, I believe the excessive vibrations that the engine creates might make this line back off over time. My car only had 5,000 miles when this happened and it was very frightening. The line is an interference fit on the fluid reservoir and its cause the line to slowly leak every time you touch the line because the seal isn't good enough. To temperately remedy this issue, I have just been pushing the line back on. This isn't a good fix and Ford needs to recall these cars because it can cause a bad accident especially at speed. The picture attached is a picture of the line that is in question. In the picture, the line was fitted correctly on the fluid reservoir. This is just to show the faulty line in question. I hope Ford can recall these cars asap because I'm scared to drive it really.
- San Francisco, CA, USA
At acceleration the car won't shift when needed then it'll automatically down shift and stop accelerating. The RPM gage needle bounces up & down with & with acceleration imaged speed still decreases then something catches and it'll start accelerating & RPM going to high then starts all over before finally working right.
- Huntsville, AL, USA
- Torrance, CA, USA