The contact owns a 2018 Ford Mustang. The contact stated that while driving at 63 MPH, the steering wheel was guided to drive forward, however, the steering wheel independently steered to the left direction. The vehicle independently accelerated and crashed into a concrete road barrier. The driver's rear and the driver's front area of the vehicle were damaged. The side air bag deployed both the passenger and driver. No injuries were sustained. A police report was filed. The vehicle was able to be driven away from the crash scene. The vehicle was taken to an independent mechanic who diagnosed the vehicle with an unknown steering part failure and the rear driver-side wheel bearing needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.

- Lakewood, WA, USA

While driving my Mustang on the interstate, the power steering failed making the car extremely unstable. It took tremendous effort to steer the car safely to the side of the road.

- Cullman, AL, USA

Hours from home and power steering failed. Dealer said the steering assist system is gone 16523 miles on the car. Had to leave the car there and was given a rental. No estimated time of repair, part is on national back order. No warnings steering just failed suddenly.vehicle was in motion when it quit. Our dealer where we lived searched and found 1 part available in the country. Have to pick up my car. No longer feel safe or confident in driving the car because when is it going to happen again.

- Palm Bay, FL, USA