6.1

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,000 miles

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problem #1

May 302020

Mustang

  • 13,000 miles
The contact owns a 2018 Ford Mustang. The contact stated that while driving at an undisclosed speed, the contact was unable to manually shift into third or fourth gear on a manual transmission. The vehicle was taken to Town & Country Ford located at 6015 preston hwy, louisville, ky 40219, where the vehicle was kept for 31 days for repairs. The contact stated that when the vehicle was returned, the failure recurred and was much worse. The vehicle was taken back to the same dealer and the technician stated that there was no additional assistance that could be provided; stating that the repairs were performed per the manufacturer's specifications. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 13,000.

- Louisville, KY, USA

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