10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 2
- Average Mileage:
- 62,050 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Noise was noticed coming from rear driver's side tire. Sounded like brake pad sticking. After a couple of miles of driving the tire blew out. When investigating tire failure it was found the spring had broken and punctured the tire. The failure just happened today therefore there has been no resolution. Vehicle will have to be towed to dealership for repairs.
- Edwardsville, IL, USA
Heard rubbing sound then felt rear tire "pop" and deflate. On removal of rear passenger side tire found suspension spring broke and cause of tire failure. Had car towed to dealership and am having rear springs and shocks replaced as well as destroyed rear tire.
- Watervliet, MI, USA
While driving on city streets under normal conditions the right rear coil spring broke. It missed the tire by less than one inch and rubbed against the rim. I called Ford because we had an identical failure with the front springs over the summer, they were a recalled item and were replaced free of charge. Ford informed me that the rear were not covered under a recall. I am repairing the vehicle myself, the cost will be around $150. This cost would be significantly higher if the spring would have hit the tire, and could have possibly caused an accident.
- Medina, OH, USA
Broken rear springs on 2001 Ford Taurus cost over 500 to replace. Front springs defective also and caused flat tire. Springs in front replaced at Ford cost. I was not reimbursed for tire.
- Bellingham, MA, USA
Rear coil spring broke. Left part of rear coil spring on garage floor-no damage to vehicle. Spring was replaced.
- New Haven, IN, USA
My daughter came home last night and I went to check her car this morning and found a flat tire on the left rear. Pumped it up and heard air leaking out, removed it and found the coil spring sticking out had cut the tire down and punctured it. I replaced the coil and strut as a unit from advance with a monroe which has a 5/8 coil spring, the original from Ford was 1/2". Ford had a recall, campaign # 04V3320000 for the coil springs on the front, why not the rear as well" its apparent they had a problem with the rear as you have 60 complaints before mine. Does it take a death to make them fix the problem" our car only has 42,211 miles on it today when I replaced the strut and tire. We purchased the car from an individual, at the Ford dealers lot, as it had been parked there after body work had been performed and been setting for over a year, it only had 18,000 miles on it 2 years ago. I have the old strut with broken spring, it has a small crack that shows some rust in the edge, and has a ductile fracture clean break with no rust in it. I'm a cat mechanic with some training in failure analysis, but it doesn't take a rocket scientist to figure this one out.
- Belle, WV, USA
My wife owns a 2001 Ford Taurus in which the driver's side rear coil spring broke while backing it out of the garage. It had already been taken to the dealership for a recall on the front springs because one of them broke while I was driving it. After contacting the Ford customer assistance center (1-800-392-3673) today, they told me that they don't have a recall on this problem and all costs to repair would be mine. Obviously they have a problem with this model year and they won't stand behind their product. The car currently has 87,400 miles on it. This doesn't seem like a lot considering the type of failure that has occurred again. I also noticed a number of complaints posted on the internet about this problem.
- Orrville, OH, USA
2001 Ford Taurus. Rear springs have broken. Would have punctured a tire, but was able to grind off broken part of spring. Have not repaired spring yet, only have ground off point of spring.
- Sherman, IL, USA
Rear coil springs and struts broken on 2001 Ford Taurus ses. Blowout of tire due to broken coil puncturing tire.
- North Kingstown, RI, USA
Ford dealer mechanic informed us that right rear spring is broken on 2001 Ford Taurus. He advised us that vehicle is unsafe to drive.
- Galloway, OH, USA
I brought my 2001 Taurus to the dealership after I was told by the tire company that my front springs were bad. I was informed that this was a recall. When I took my car in to have the recalled springs fixed, I was informed that both of my rear springs were broken as well as my rear struts. Why are the rear springs not being recalled when they are obviously defective" when I was unable to authorize the dearlership to complete the repairs due to the immense cost, I had to sign a waiver absolving the dealership of any responsibility if an accident were to occur when I left the dealership. This is obviously a very serious defect that could be very dangerous. Why is Ford not addressing this issue"
- Ypsilanti, MI, USA
We have a 2001 Ford Taurus that we bought new. Had the front spring shields installed upon receiving recall notice. Front springs are ok so far, but I noticed the rear of the car sat a little low in the garage. I had heard of some spring problems with the Ford, and my son just had the rear springs on his Focus replaced recently at his own expense. (he bought the Focus new also) I scheduled service at our Ford dealership and they confirmed both rear springs are broken. They did not have them in stock, so rescheduled me for the next day. The struts did not come in, so now I'm rescheduled for next week. Now I don't know if we should drive it or not, as I found out that a lot of tires are being punctured, and I had recently put new tires on. Ford should take care of this...
- Jenera, OH, USA
Rear coil spring broke on my 2001 Ford Taurus and a piece of steel fractured off and damaged the rear fender. According to the Ford dealer that services my care it is not covered by Ford and both rear springs must be replaced. In addition I now have to have the rear fender repaired at a body shop.
- Mullica Hill, NJ, USA
One front spring was replaced under Ford recall procedure. Now I have learned that both of the rear springs broke. Local Ford dealer said that no recall has been issued for rear springs.
- Baldwinsville, NY, USA
I took my car in for recall service 04S17 from Ford, front coil spring shields. The technician came to find out that the rear leaf springs have a crack. This sounds to me that the rear springs are also a problem and should be added to the recall in tandem with the front coil spring defect. He told me that there's a possibility that I can blow out my rear tire, so I need both rear springs replaced. Estimated cost of labor and parts along with an alignment, $460. I'm going to get the work done soon, because of the potential danger of the rear tire blowing out, but it does sound like a manufacturer's defect just like the front coil recall.
- Pawtucket, RI, USA
2001 Ford Taurus. Both rear springs are broke.
- Zanesville, OH, USA
The contact owns a 2001 Ford Taurus. The vehicle was brought to a repair shop for new rear drums. The mechanic replaced the rear drums and brakes, and noticed that the rear coil spring failed. Through research the contact discovered several complaints regarding the above mentioned failure. The current and failure mileages were 72,000.
- Ogdensdurg, NY, USA
Rear springs broken, recall on front but not rear. I read that some springs broke and punctured tires. If one set of springs is bad wouldn't it be obvious to replace all" what will it take to recall the rear springs? this is obviously defective springs. Why should consumer have to deal with it????"
- West Milton, OH, USA
Broken rear coil springs. I was to the dealer 2 months ago and had the broken front coil springs replaced under warranty. Now, during a state inspection, was informed the rear springs were broken and must be replaced at my cost.
- Tonawanda, NY, USA
- Louisville, KY, USA