10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
9 / 0
Average Mileage:
77,300 miles

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« Read the previous 20 complaints

problem #59

May 272018

Taurus

  • 73,000 miles
The contact owns a 2013 Ford Taurus. While driving various speeds, the steering wheel seized and the power steering assist indicator illuminated. The vehicle was taken to mcdavid Ford (300 w loop 820 South, fort worth, Texas 76108, 817-935-7000), but was not diagnosed or repaired. The dealer stated that there was no recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.

- Fort Worth, TX, USA

problem #58

May 212018

Taurus

  • miles
Electronic steering system fault while driving. Very dangerous because of loss of power steering. Complained to dealer on various occasions. They claimed they couldn't duplicate.

- Vaughan, FL, USA

problem #57

May 162018

Taurus

  • 78,000 miles
As I was driving into work today, I had lost my power steering on my 2013 Ford Taurus making it hard to control the vehicle when turning. I had done some research and had seen that there had been a recall report back in 2015 (recall notice 15S18) pertaining to the steering modual failing. Unfortunately my 2013 Ford Taurus is not covered under this recall per Ford Motor Company.

- Westland, MI, USA

problem #56

Apr 172018

Taurus

  • 160,000 miles
Vehicles loses power steering and becomes very difficult to steer. This occurs at all times but steering is severely hampered at slower speeds.

- Avon, OH, USA

problem #55

May 082018

Taurus

  • 93,290 miles
The contact owns a 2013 Ford Taurus. The contact stated that the steering wheel became difficult to maneuver while operating the vehicle. The contact stated that the vehicle was not included in NHTSA campaign number: 15V340000 (steering). The dealer (carmody Ford, Inc., 1111 NY-29, greenwich, NY 12834, (518) 692-2246) diagnosed that the power steering unit failed and needed to be replaced. The manufacturer was notified of the failure and provided no solution other than having the dealer diagnose and repair the vehicle. The VIN was not available. The approximate failure mileage was 93,290.

- Greenwich, NY, USA

problem #54

Apr 272018

Taurus

  • 61,700 miles
The power steering on my 2013 Ford Taurus limited has gotten hard to turn and is really bad at low speed and taking two hands to turn. It only has 61700 miles on it. I looked up the problem online and there are countless complaints with this issue and a recall for it. When I contacted Ford Motor Company they said that my car is not included in the recall, the recall only covers Ford Taurus September 7, 2010 thru February 28, 2012, my Ford Taurus was manufacturered in 2013. I contacted my local Ford dealership and the said that the power steering control module is back ordered until mid July. This is just absurd that my Ford Taurus is not covered under the recall and furthermore the part is not available to fix it until mid July. The Ford Motor Company has me and my family drive around in a car with faulty steering that is unsafe with the potential to cause us to have an accident with no fix for months.

- Richmond, IN, USA

problem #53

Jan 012018

Taurus

  • 55,000 miles
The steering wheel started getting loose starting about 3 months ago. Then the air bag light started coming on and not going off. I saw the recall on other Ford models for the steering wheel and thought this might be the same scenario. I tried to contact Ford twice and both times was interrupted by the automated request to take a survey. I don't know if the steering wheel has ever been removed, but I do know that the drivers airbag was replaced at some time.

- Morrison, CO, USA

problem #52

Apr 232018

Taurus

  • 115,000 miles
I was driving on the freeway when the power steering assit message popped up and the steering got a little difficult. I pulled over and turned off the car. When I turned the car back on the steering was like normal again. A little while later on the freeway the power steering assit message popped up again and the steering went out completely making steering very difficult.

- Phoenix, AZ, USA

problem #51

Apr 132018

Taurus

  • 62,875 miles
Car has 63,000 miles on it and now the steering is getting hard to turn and stiff and won't return after I turn while drving

- Columbus, OH, USA

problem #50

Mar 162018

Taurus

  • 115,000 miles
Steering wheel became difficult to turn while driving causing the vehicle to be unsafe to drive. Vehicle was taken to Ford dealership and was told lower steering column needed to be replaced but the part was back ordered for a minimum of 2 weeks. This seems to be a defective part if Ford is having to supply so many new parts and cannot keep them in stock.

- Marcellus, MI, USA

problem #49

Mar 102018

Taurus

  • 110,000 miles
The contact owns a 2013 Ford Taurus. While driving approximately 10 mph and attempting to make a turn, a grinding noise was heard from the steering wheel. There were no warning indicators illuminated. The vehicle was taken to jannell motors Inc (2000 Washington St, hanover, MA 02339, 781-982-4500) where the technician diagnosed that the steering rack needed to be replaced. The manufacturer was made aware of the failure, but did not assist. The contact was referred to NHTSA. The vehicle was not repaired. The failure mileage was approximately 110,000.

- Marshfield, MA, USA

problem #48

Feb 252018

Taurus

  • 85,000 miles
The contact owns a 2013 Ford Taurus. The contact stated that the steering wheel became very difficult to maneuver. The contact pulled over at a fuel station and left the vehicle parked until that evening. The contact then drove the vehicle home. The contact took the vehicle to an independent mechanic who advised that the vehicle be taken to a dealer due to several failure codes populating. The independent mechanic was unable to repair the failure. The dealer (sutton Ford Lincoln, 21315 central ave, matteson, il 60443) diagnosed that there was an electrical computer failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 85,000.

- Matteson, IL, USA

problem #47

Mar 032018

Taurus

  • 70,250 miles
It feels like the power steering intermittently goes out while driving, making the car very difficult to steer. It is most noticeable at lower speeds, while driving in parking lots or city streets, but there is more resistance than usual at highway speeds. The steering wheel also do not return to center after a turn. It's like the power steering works when it wants to.

- Tonawanda, NY, USA

problem #46

Mar 052018

Taurus 6-cyl

  • Automatic transmission
  • 83,000 miles
The contact owns a 2013 Ford Taurus. The contact stated that the eps warning indicator flashed and there was a sudden loss of electronic power steering. The dealer was not contacted. The VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer issued one recall and three tsbs for the steering; however, the VIN was excluded. The manufacturer suggested that the dealer repair the vehicle. The approximate failure mileage was 83,000.

- Ripley, NY, USA

problem #45

Mar 022018

Taurus

  • 96,500 miles
Epas recall, I contacted Ford and they told me that my car does not have a recall, but it has an epas steering problem described as the recall. As I arrived to my job on Friday March 02, 2018 I noticed that my steering went out and there was something on the dashboard for electronic assist, as well as my slip control light went one. Aftwr I got off, the car worked like nothing had happened. I took it to the dealer and they told me that it is going to need a new epas a job that cost $2200!

- Woodbridge, VA, USA

problem #44

Feb 072018

Taurus

  • 75,000 miles
Was driving vehicle when all of a sudden the dashboard lights started flashing and displaying errors like "steering assist fault...service required" etc. Also at this time the power steering went completely out and the vehicle was very hard to to steer which almost resulted in bad accident. The car was taken to Ford and they are stating that the fix for this is replacing the whole steering rack due to a code (U300) they pulled from the car's computer. This is a $2000 repair!!! I did some research myself and found where this issue has been going on for some time now and Ford had issued a recall (15S18) but the dealer states that this vehicle is not covered by the recall due to it's build date (Feb 3 2013). Now if this issue was supposedly corrected for later model cars..... why is this car among others I have researched still experiencing the same issues as noted by the recall"? could it be that a generation one steering rack was used during the build of this later model car instead of a gen 2, 3, etc? I even asked the service manager could he guarantee that the new steering rack he'd install would prevent us from having a very close call accident as before and he stated that he couldn't. this is horrible!!! www.fordproblems.com/trends/epas/. https://static.NHTSA.gov/ODI/rcl/2015/rcmn-15V340-1276.pdf. And read some of the comments here on others that have had the same or similar issues with other Ford vehicles. Https://www.youtube.com/watch"V=roulany5dmi

- Florissant, MO, USA

problem #43

Feb 012018

Taurus

  • 87,000 miles
My steering wheel is getting stiff day by day. I have to use two hands most of the times now. My mileage is 87000. I've contacted Ford dealership. Still waiting for any feedback from Ford.

- Queens Village, NY, USA

problem #42

Jan 042018

Taurus

  • 83,555 miles
The contact owns a 2013 Ford Taurus. While driving 5 mph, the steering wheel locked and the power steering failed as warning indicators illuminated. As a result, the contact was able to drive vehicle slowly. The vehicle was not diagnosed or repaired. The contact called woody butts automotive (1226 watson blvd, warner robins, ga 31093, (478) 220-0277), but was unable to get assistance. The manufacturer was not made aware of the failure. The failure mileage was 83,555.

- Macon, GA, USA

problem #41

Jan 082018

Taurus 6-cyl

  • 74,000 miles
The contact owns a 2013 Ford Taurus. On several occasions, while driving 65 mph, the steering wheel became difficult to manuever. The power steering assist indicator illuminated. The contact called mcclary Ford Inc. At (256) 232-4242 (1104 us hwy 72 E, athens, al 35611). The contact was unable to get the vehicle to the dealer. The vehicle was towed to an independent mechanic, but the cause of the failure could not be determined. The vehicle was not repaired. The contact referenced NHTSA campaign number: 15V340000 (steering). The manufacturer was not notified. The approximate failure mileage was 74,000.

- Athens, AL, USA

problem #40

Dec 152017

Taurus

  • 110,686 miles
The contact owns a 2013 Ford Taurus. While driving approximately 40 mph, the steering wheel seized without warning. The vehicle was towed to lithia Ford of missoula (3943 brooks St, missoula, mt) 59804 where it was diagnosed that the power steering needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 110,686.

- Conrad, MT, USA

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