The contact owns a 2013 Ford Taurus. The contact stated that the power steering fault warning indicator flashed and the power steering failed to function properly. There was a total loss of power in either direction of the steering wheel. The vehicle was not diagnosed by a dealer. The vehicle was taken to an independent mechanic. The vehicle was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was notified and advised the contact to have the vehicle diagnosed and repaired by a dealer. The approximate failure mileage was 90,000.

- Garland, TX, USA

The contact owns a 2013 Ford Taurus. Upon starting the vehicle, a power steering assist fault message displayed and the power steering failed. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repairs. World Ford pensacola (6397 pensacola blvd, pensacola, fl 32505, (850) 476-9050) informed the contact that the VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall. The VIN was invalid. The failure mileage was 90,768.

- Flomation, AL, USA

The contact owns a 2013 Ford Taurus. While driving approximately 55 mph, the steering seized without warning. The vehicle was taken to an unknown dealer where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact that the VIN was not included in NHTSA campaign number: 15V340000 (steering). The failure mileage and VIN were unknown.. VIN is invalid updated 8/15/18

- Hebron, IN, USA

The contact owns a 2013 Ford Taurus. While driving approximately 5 mph, the steering wheel became difficult to turn and the steering warning indicator illuminated while the failure occurred. The contact was able to turn the engine off for a brief moment to bring the steering wheel back to normal. The failure was experienced several times. The vehicle was taken to rockwall Ford (990 East interstate 30, rockwall, tx 75087 phone (972) 290-2200) where it was diagnosed that the steering gear needed to be replaced. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 15V340000 (steering). The vehicle was not repaired. The failure mileage was 108,000.

- Nevada, TX, USA

The contact owns a 2013 Ford Taurus. The contact stated that the power steering unit failed to function properly. The vehicle was taken to a dealer (O'brien Ford of shelbyville, 720 mt eden rd, shelbyville, ky 40065, (502) 633-4535) where it was diagnosed that the power steering control module needed to be replaced. The dealer and the manufacturer indicated that the vehicle was excluded from NHTSA campaign number: 15V340000 (steering). The VIN was not available. The approximate failure mileage was 55,750. Updated 8/6/18

- Louisville, KY, USA

The contact owns a 2013 Ford Taurus. The contact stated that the vehicle experienced a loss of power steering. More effort was required to steer the vehicle while traveling various speeds. The vehicle was towed to the vehicle owner's residence and was then towed to all american Ford of paramus (375 NJ-17, paramus, NJ) where it was diagnosed that the rack and pinion was defective and needed to be replaced. The manufacturer was notified. The failure mileage was approximately 73,000.

- Hawthorne, NJ, USA

The steering wheel on my 2013 Ford Taurus limited had come loose. I am concerned that the steering wheel may physically fall off if I don't get the issue address as soon as possible. The steering wheel wobbles quite a bit. I can wiggle the steering wheel back and forth and side to side. The steering wheel wiggles in, park, reverse, drive, and when the is parked with the parking brake on or off, and when engine is not running, the steering wheel itself appears to be psychically loose itself. I when to a Ford quick lane on Friday to get my oil changed but they didn't have a technician that was certified in that area on duty at the time. They had the vehicle up on the lift and told me that all front end components appear to be intact and in working order. The quick lane center had informed me that the steering wheel appears to have come loose from directly behind the horn pad where the steering wheel attaches to the vehicle. Something like this appears to be a manufacturer defect and a safety concern. I am wondering if there are any recalls or if a recall should be issued in this case. I going to bring the vehicle back into the Ford dealership/quick land tire and auto center tomorrow.

- Lexington, MA, USA

The contact owns a 2013 Ford Taurus. The contact stated that the power steering failure warning indicator illuminated and an alarm sounded when the vehicle was started. Whenever the vehicle had to be turned, the steering wheel became difficult to maneuver. The power steering assist failed intermittently. The contact took the vehicle to bell Ford (2401 w bell rd, phoenix, AZ 85023; 602-457-2144 or 602-866-1776) where it was diagnosed that the steering gear failed and caused the power steering to fail. The dealer diagnosed that the steering gear needed to be replaced. The contact took the vehicle to a certified mechanic who reprogrammed the steering, which repaired the power steering assist; however, the warning indicator remained illuminated. The contact stated that the failure recently recurred. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 15V340000 (steering) despite the failure being similar to the recall failure. The manufacturer provided case number: [xxx]. the approximate failure mileage was 88,000. Updated 7/20/18 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Phoenix, AZ, USA

On June 9, 2015 I had a power steering assist fault which shut my steering down on I-81. This was replaced as faulty at expense of over $2,000. On Sept. 16, 2017 after 21,335 miles the power steering assist fault happened again, while driving on local city roads. I have been told that there is no recall for my model year and VIN yet there are recalls for other Ford using the same electronic power steering assist later and newer models. Also on this episode of 9/16/17 the stability control system fault came on as a failure message.

- New Britain, CT, USA

The contact owns a 2013 Ford Taurus. The contact stated that the eps warning light flashed. The contact also mentioned that the power steering failed. The manufacturer was notified of the failure. The manufacturer recommended that the contact tow the vehicle to a dealer for diagnosis and stated that the vehicle was excluded from NHTSA campaign number: 15V340000 (steering). The contact called a dealer (don vance Ford, 14897 mo-38, marshfield, mo 65706, (417) 859-2600) and no further details were available. The VIN was not available. The failure mileage was not available.

- Rogersville, MO, USA

Electronic steering rack failed

- Roseland, NJ, USA

The vehicle's electric power assist steering failed in motion.

- Whitesboro, NY, USA

The electric power steering failed while driving on the freeway. Now it is very hard to steer and the steering capability feel as though it is trying to lock up, which make it very hard to change lanes and turn...updated 07/13/17

- Cleveland, OH, USA

The contact owns a 2013 Ford Taurus. While driving various speeds, the steering wheel became difficult to steer. There were no warning indicators illuminated. The failure recurred numerous times. The vehicle was taken to the dealer (Suburban Ford in waterford, mi) where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was made aware of the failure and informed the contact that there would be a charge for the repair. The approximate failure mileage was 48,000.

- West Bloomfield, MI, USA

Power steering is difficult at various speeds and surfaces. Began at 47,400 miles. Sometimes hear noise when steering to the right now.

- Dedham, MA, USA

Loosing power steering. Ford says needs new electric steering module. This was a recall for 2013 Taurus but they say not this vehicle

- Boxborough, MA, USA

The power steering is failing the car only has 34,000 miles on it. It is very difficult to maneuver the vehicle especially on turns.

- Cleveland, OH, USA

Intermittent power steering failure happens at random times while in motion or stationary at any speed

- Bantam, CT, USA

The contact owns a 2013 Ford Taurus. While driving at highway speeds, the vehicle lost power steering ability. The contact took the vehicle to a certified mechanic who diagnosed that the electrical power assist system failed. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the failure was related to NHTSA campaign number: 15V340000 (steering); however, the VIN was not included. The approximate failure mileage was 86,000.

- Houston, TX, USA

The steering is suddenly very "loose". it was fine one day and dangerous to drive the next day. The car just turned 60,000 miles and we have owned it for 7 months. I am very upset and bummed that Ford won't fix it since it's not included in the recall, I want to document this, since I drive kids to school everyday down some roads that have lots of curves and tree's. if we crash, Ford will hear about this, I cannot believe they will let these cars wander down the road knowing it's a ticking time bomb. So sad Ford..

- Traverse City, MI, USA