We have had this recall fixed TWICE but it still reflects in the NHTSA database as an open recall. The first time we had this fixed was in 2017. We had it fixed again on May 19, 2023 and yet it STILL reflects as open in NHTSA. I am active duty military and require proof of clean vehicle recall history to ship this vehicle to Hawaii as part of a permanent change of station move. Please assist ASAP with clearing this recall requirement.

- Carlisle, PA, USA

Every single GMC I have ever ran into there is an Acadia, the air conditioner never works. Maybe you guys should reconsider the assembly of your air-conditioning It-??s exhausting spending money having air for all of five minutes and then it-??s right back to the heat.

- Columbia, SC, USA

Unsure of cause, but just lost our 2012 Acadia SLT2 AWD to a FIRE! Driver & passenger jumped out. Fire Dept rolled two trucks to extinguish. Parts melted onto the pavement. No prior warning.

- Charlotte, NC, USA

My air conditioning stopped working and the power steering line got so hot that it melted a pinhole in my AC line so all the freon would leak out. the power steering hose is so close that when it gets hot it melts the aluminum air conditioning line. The only way to fix it is to buy a aftermarket line and splice it together with the damaged a/c line. And the safety Hazzard is that if you're in hot car, you'll be more tempted to pull out in front of someone because you need to get some air. If you look at the setup you will see the engineer made a mistake, that's why they changed the design in later years, I think they should be responsible for making such a preventable mistake.

- Columbia , TN, USA

When the rear lift gate gets to the full open position, it immediately falls down causing a safety hazzard. Luckily no one was in the way when this happened. I haven't had it inspected yet and there are no warning lights or messages. It is available for inspection upon request.

- Dover, PA, USA

Engine light came on. Turns out to be Cadillac converter.

- Carlyle, IL, USA

The torque converter is failing per dublin GMC. That is the cause of the stuttering. In addition, the rear lift gate has failed and will not stay open in either power or manuel mode. Apparently my vehicle manufactur date is out side the recall months for this recall (per dublin GMC and self check on this website) recall # 5420 and nhst #15V415000. How do I get the mfg to pay for this potentially lethal failure (it almost got me when it failed as I was taking groceries out of back)

- Moraga, CA, USA

My vehicles hatchback/ trunk lifts up but will not stay open. After opening it makes a horrible noise and falls. It actually fell on me.

- Fishers, IN, USA

Transmission stutter

- Henderson, KY, USA

A/C system - on our dual control temperature setting, the driver's side constantly blows heat no mater how cool the setting may be. The passenger side cooling works properly but the driver's side is always hot.

- Marietta, GA, USA

I've started having issues with the vehicles last year. The vehicle will shudder while going up hill or driving on flat surface. I had the PCV replaced spark plugs. No codes, fluid is good.

- Louisville, KY, USA

Rear lift gate slams down when you try to open it. Started about two weeks ago 11/01/2019. My pregnant grand daughter could have been injured. We had just returned home from shopping when we opened the lift gate to remove packages when this happened.

- Slaughter, LA, USA

When driving my car and holding the speed at 50-60mph the RPM begin to fluctuate and the car shudders. Also when going up hills it does them same thing and and feels as if it has a harder time shifting.my car only has 97944 miles on it.

- Richford, VT, USA

Power liftgate closes unexpectedly after opening completely both when vehicle is on or off but parked

- Santa Clara, CA, USA

My 2012 GMC Acadia was recalled regarding the liftgate falling. I took my Acadia in to be serviced as part of this recall in 2017. Now, in 2019 my liftgate falls. While my Acadia was in "park" I pressed the button to open the power liftgate, the liftgate closed while I was unloading the trunk. I was wedged between the bumper of the Acadia and the liftgate. I had to push against the liftgate (while it continued to try and close) in order to dislodge myself. After getting the liftgate open I let go and it fell quickly and slammed shut. Had my children been present and were helping unload this could have caused serious injury and even death. I am extremely concerned for the safety of my children and no longer allow them to go near the rear of the "family" vehicle. I did take my Acadia in to be serviced per the recall and my liftgate falls. I write this complaint to warn other parents that even though you may have had your vehicle serviced as part of the liftgate recall it does not guarantee that your liftgate will not fall.

- Lincoln University, PA, USA

When temperatures go below 20 degrees my trunk door will not open all the way when I use the remote opener. It automatically starts to shut, even when someone is already under the back trunk door. I have had several instances where the trunk has closed on my husband and 9 year old daughter. I have had to run over and manually push the trunk open for it to stay open. Even when I try and press the remote opener again it will not open fully. The only way to open the trunk in temperatures below 20 degrees is manually.

- Ashburn, VA, USA

Car is in park when button is pushed for power lift gate. Power lift gate will open, stays open briefly, then will begin close. It 'catches' itself momentarily before slamming shut. It has slammed shut on me several times, causing the hatchback door to hit my heading one occasion.

- Mineral, VA, USA

Takata-the lift gate will raise up but immediately closes. If a person is under the lift gate it will seriously injure them. For some reason it's not staying open. Read the recall info back in 2016 regarding this issue. Everything described in that recall is what my vehicle is doing.

- Cecilia, KY, USA

The power lift gate isn't working properly. When I press the button, it goes up and then goes down right away.

- Cloverdale, CA, USA

I bought a GMC Acadia 2012 in 2015 I didn't have it a year and start having trouble with the air condition I could here a seeping sound it would always blow when I turn it on, but in less than a year it start blowing warm air, I took it back where I bought it from three time for the same problem, after the third time they said my condener had a hole in it causing the freeon to leak out, I think it was alway ready like that when I bought it, they just didn't, say anything ithink tthey should fix it without me paying for it to be fix. This car was on car lot.

- Fitzgerald, GA, USA