7.6

pretty bad
Typical Repair Cost:
$230
Average Mileage:
26,150 miles
Total Complaints:
1094 complaints

Most common solutions:

  1. replaced brakes (567 reports)
  2. have 2008 Honda brake system recalled (278 reports)
  3. not sure (85 reports)
  4. replaced brakes and rotors (44 reports)
  5. repaired under warranty - sort of.. (25 reports)
  6. replacing rear OEM pads with ceramic pads (23 reports)
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problem #534

Nov 022009

Accord

  • Automatic transmission
  • 17,000 miles

Took my 2008 Honda Accord in because we heard a screeching noise that would come and go. Only had this car about a year 17,000 miles. Dealer says the rear brake pads are worn down and need to be replaced. This is ridiculous for such a new car. This is not normal wear and tear. I'm going to try to get the dealer to cover this under the warranty. Probably won't though. I have a 1996 Toyota Paseo with 120,000 miles on it and I've only replaced the brakes twice. Imagine how many times I'll need to do this if I own this car that long. No way! I'm trading this junk in and never buying again from Honda. I've joined the class action lawsuit. I read here that a recall is coming in December but not sure if that is true.

- padrejohn, Long Beach, CA, US

problem #533

Nov 022009

Accord LX 4 cyl

  • Automatic transmission
  • 24,500 miles

I'm Flabbergasted. My wife complained about a noise. Found out it is the brakes. I did a search, and found that this is very common on 2008-9 Accords.

We have 24,500 miles. This is utterly ridiculous to wear out brakes in that amount of miles.

This REALLY changes both of our opinions about Honda quality, or rather lack thereof.

JCulver Dallas, TX

- Jim C., Frisco, TX, US

problem #532

Oct 282009

Accord EX

  • Automatic transmission
  • 22,000 miles

I had to have the rear brake pads replaced on my 2008 Honda Accord (at my own expense) after only 22,000 miles. At this rate, it appears I will be replacing brake pads on an annual basis. After doing a little research on this problem, it appears that American Honda is aware of the problem; however, they have yet to do the right thing and issue a recall. I'm told the problem with the braking system is that Honda has made an adjustment to the proportion valve that regulates braking power between the front and rear wheels. Evidently, this adjustment has caused more braking power to be sent to the rear wheels; thus, the reason for premature rear brake pad wear. Of course, American Honda states this is normal wear and tear and does not represent a safety issue since the brakes still function properly. I'm confident that most informed car owners know that this premature brake pad wear is anything but normal. I'm hopeful that enough dissatisfied Honda customers will make enough noise, and thereby, force Honda into issuing a recall.

- Scott P., Hixson, TN, US

problem #531

Oct 012009

Accord

  • Automatic transmission
  • 21,000 miles

Really, really disappointed in Honda! Was not surprised to find so many complaints about premature brake wear. Over the last few months we've had a lot of squeeking, squeeling and weird noises coming from our car. We finally took our car into the Bellevue, WA Honda dealership only to be told we were abusing our E brake which caused the premature brake wear on our Honda. Our rear brake pads were completely stripped all the way to the metal. First, we rarely use our E Brake and second, we leased this vehicle with no intention of putting any money into minus normal upkeep. Parker at Bellevue Honda was extremely rude and unprofessional and even cited Honda is investigating this issue. The car should be recalled and the issues fixed. I fully expect our brakes to go out again before we are able to turn it back in. We will never buy another Honda again. I'm not an idiot and it would be near impossible for someone to drive around with their E brake on considering the warnings the car provides.

I fully intend on fighting this to get our money back!

Update from May 24, 2010: Just received this today in my email. One would hope a recall would come out of this.

Update: Honda Accord and Acura TSX Class Action Settlement

We are pleased to announce preliminary court approval of a proposed settlement in the litigation involving the rear braking system in certain 2008-2010 Honda Accord and 2009-2010 Acura TSX vehicles (“Class Vehicles”).

As you may know, Girard Gibbs LLP and co-counsel filed a lawsuit on behalf of plaintiffs who allege that the braking system in Class Vehicles has a defect that causes the rear brake pads to wear prematurely, and that Honda fails to repair the rear brakes under warranty. Honda denies these allegations.

The Proposed Settlement

Eligible owners and lessees of the Class Vehicles will be able to make claims for two categories of cash reimbursements:

(1) Improved Rear Brakes

Sometime in mid-June or later, newly developed brake pads will become available. Installation of these new pads, along with adjustments made to the vehicles’ calipers, will allow the rear brake pads to last substantially longer than the original brake pads.

Owners and lessees who pay to have the new brake pads installed will be reimbursed for their out-of-pocket costs, up to $150. Honda has agreed to a one-year freeze of the cost of the new pad, and must take steps to reduce unnecessary repairs, such as rotor resurfacings, at the time the new pads are installed.

(2) Prior Rear Brake Repairs Owners and lessees will also be able to claim reimbursements for money spent previously purchasing or installing Honda rear brake pads, and for related costs such as rotor resurfacings.

Reimbursements for rear brake repairs will be 50% of the repair costs, up to $125 per repair. There is no limit on the number of rear brake repairs that can be reimbursed.

Note: not all 2010 Accords and TSXs are impacted by this lawsuit and settlement. A list of the vehicle identification numbers (VINs) of the affected vehicles will be posted in the near future at www.GirardGibbs.com/HondaBrakes.asp.

What Happens Next? Notice of Class Settlement and Claim Forms will be mailed to owners and lessees of the Class Vehicles over the course of this week. The Notice will provide more information about the lawsuit, your legal rights, and details about eligibility and how to receive benefits.
These documents are also available at http://www.GirardGibbs.com/HondaBrakes.asp (where people can also sign up to receive email updates and learn more about the case). On July 26, 2010, at 10:00 a.m., a “fairness hearing” will be held and the Court will make a final decision on whether to approve the settlement. Only if the Court grants final approval will eligible Class Members be able to claim their reimbursements. What Do You Need To Do?

Continue to gather and save your receipts for rear braking system repairs. Owners and lessees of the affected vehicles will receive the Notice of Class Settlement and Claim Form around June 1. Once those documents arrive, you will be able to make your claims for reimbursement.

Keep an eye out for email updates, which Girard Gibbs will continue to send when there are further developments in the case.

What If I Have Additional Questions?

If you have questions now, or after reviewing the Notice of Class Settlement and Claim Form, please feel free to respond to this email or visit (http://www.GirardGibbs.com/HondaBrakes.asp) for answers to frequently asked questions and to sign up for email updates.

Girard Gibbs llp 601 California Street, Suite 1400 San Francisco, CA 94108 Phone: (415) 981-4800 Fax: (415) 981-4846 www.girardgibbs.com

- Cherise T., Renton, WA, US

problem #530

Oct 272009

Accord LX 4

  • Automatic transmission
  • 45,000 miles

Rear brakes went out at 24,000 miles and told by the service manager that it was not uncommon for brakes to go out so soon. Today I had them replaced again at 45000 miles. The service manager said there had been a few that he had seen, which is kind of funny b/c I guess I was 2 of those few.

Called Honda and they said they couldn't do anything b/c of normal wear and tear. I am going to start calling them everyday asking if they have a recall on the brakes.

- adrianh, Suffolk, VA, US

problem #529

Oct 312009

Accord EXL 3.2L V6

  • Automatic transmission
  • 24,500 miles

Only 24,500 miles on my 2008 Accord Coupe and the BACK brakes are gone?!? If anything it should be the front brakes but not with this type of mileage. It makes no sense and the dealer wants $171.00 just to replace the pads! Honda claims there is no problem except wear on the brake pads. I politely declined and bought much better brake pads at Advance Auto Parts for $38.99. The problem came when we went to change them out. The back calipers were totally locked up. The piston of the caliper had to be forcibly rotated to break it free. Plus the back brakes did not wear evenly at all. The interior brake pads were totally worn while the exterior pads were half worn. Definitely a bad caliper problem.

- leeannev, Dover, FL, US

problem #528

Oct 232009

Accord EX

  • Automatic transmission
  • 26,534 miles

I noticed a metallic grinding noise that was light, then went away. A few days later, I heard it once more, so I decided to take it to my dealer. After driving for a while with a technician we could not hear the noise. As soon as I left, it started up again. So I returned to dealer and they diagnosed it as the rear brakes gone bad. How could this be? My car has 26,000 miles, and I just had the brakes cleaned and adjusted a month earlier, at the same dealer!! I had to pay almost 300.00 to replace them and was told that this is not under Honda Warranty. It should be!! Because rear brakes do not just go on a car that new, and with regular maintenance. SHAME ON YOU HONDA FOR MAKING SUCH A BAD CAR

- cmartinez, Hialeah, FL, US

problem #527

Sep 082009

Accord LX Sedan 2.4L

  • Automatic transmission
  • 24,000 miles

This is my second pair of rear brakes in 24,000 miles. My first ones went out at 12,000 miles. I went to the dealer to fix the original problem. He said it was my driving habits and they wanted to charge me over $200.00 to fix. I told them they were crazy and would take to car to a real brake shop. They called me later that day and said they would cover them if I would pay a small charge of $8.00. I let them replace them. At 24,000 miles they went out again. So this time I went to a brake shop to see if their parts are any better. The brake shop told me this was a common problem with the new Accords. He also told me that other cars are starting to have the same problem. So watch out. This is not the only problem I am having with the car. I am having a lot of engine vibration, speakers popping, rear panel rattling, and a very rough ride. This is my first and last Honda.

- Bruce B., Buford, GA, US

problem #526

Apr 012008

Accord LX 2.4L

  • Automatic transmission
  • 12,427 miles

The brakes were making noise so I brought my car to a honda agent to fix the problem. They cleaned the pads but after 5 days the noise came back. I told the honda agent to change the pads but they told me changing the pads will not fix the problem.

- alburaq2000, Muscat, Alkhoudh, Oman

problem #525

Oct 192009

Accord EX V6

  • Automatic transmission
  • 23,209 miles

The dealer said my rear brakes on a FRONT WHEEL DRIVE CAR were completely gone but that I had 90% left on my front brakes. WTF???? Make sense to anybody else??? The dealer wanted to charge me $92 for the "diagnostic" check, which consisted of them having the car for 17 minutes, in which time they supposedly drove the car and discovered all the problems. Then they wanted to charge me $180 to replace the rear brakes that should not have gone out. I have already contacted American Honda's customer service line and filed a complaint and also filed a complaint against them with the Better Business Bureau.

- cmassey, Wellford, SC, US

problem #524

Oct 182009

Accord LX Coupe

  • Automatic transmission
  • 21,000 miles

I just want to say the rear brake pads on a Honda accord lx coupe look like something you would take off a moped. They really need to recall these cars and change the calipers and size of the pads. I am not laying out 235 bucks every 20000 miles or I am going to trade this POS in. I know someone has started a class action suit against Honda in the bay area of California. If you are having the same problem jump on board.

- mtdewme, La Mesa, CA, US

problem #523

Oct 282009

Accord EX V6

  • Automatic transmission
  • 22,000 miles

Took our new 2008 Accord with 22,000 miles (mostly freeway miles) into the dealer today to determine what was causing the screeching from the back wheels. Also had a groaning sound while backing. The dealer informed us that we needed new rear brake pads and trimming of the rotors. All the racket was caused by the brake pad wear sensors. We were shocked since none of our other 5 previous Honda's needed brakes before 60,000 miles.

Both the dealer and Honda U.S.A told us this was normal brake pad wear and not covered under the warranty. So we paid $263 to have the brake work done. I was going to replace my 2003 CRV with another Honda but after seeing all these complaints and experiencing this premature brake wear defect I probably won't consider a Honda. Their quality is really slipping. This isn't the only issue we 've had with this 1.5 year old car and that is why we bought a Honda, to stay out of the shop. I wrote a letter to the Chairman of Honda Motor Co., Mr. Satoshi Aoki tonight asking him to do the right thing and recall the 2008/2009 Honda Accords and fix this quality defect. Also, submitted complaints to the Better Business Bureau (suggested by Honda U.S.A. when my wife asked them if there was someone else we could talk with regarding this issue), and the NHTSA. Premature brake wear can become a safety issue if it isn't addressed in a timely manner. At this rate we will go through 5 sets of brakes before reaching 100,000 miles. Really disappointed in this car.

- L E., Arroyo Grande, CA, US

problem #522

Oct 172009

Accord LXP 2.4L

  • Automatic transmission
  • 60,000 miles

I drive 50,000 almost exclusively miles per year and had to have new front brakes pad, rotors turned at only 30,000. I have been driving this type of mileage for several years with other vehicles and never had to have front brakes done sooner than 60,000 miles. A week ago I heard scratching in the rear brakes and came home from a trip to Iowa to find the inside brake pads on each rear rotor were down to the metal while the outside pads were virtually brand new. Had the rotors replaced along with pads, but couldn't get the calipers fixed since Honda said they did not have any calipers and that Honda new they had a problem. Took the car in to dealer and was told they know they have a brake problem yet the Service Manager indicated that it was normal wear for rear brakes to be replaced at 60,000. This is a lie and he knows it. I showed him the ruined OEM rotors and the OEM brake pads with insides pads at metal and outside pads virtually new and told him this will happen again since the same calipers are still on the car. Ignoring a problem like this and blaming excessive and uneven wear of original equipment is the type of thing that got the US car makers in trouble, not what you expect from Honda. Will have to see what Service Manager says today since I indicated local new needs to be advised. No matter what the eventual solution is, I will for sure will never trade or buy a car from any form of Jay Wolff Dealership ever again and be glad to tell anyone who will listen to this sad story. The NTSB needs to take this situation over since brakes are a safety item, not a luxury item. At the least this is a recal situation.

- ahoppert, Kansas City, MO, US

problem #521

Jan 022009

Accord EXL 3.2L

  • Automatic transmission
  • 14,800 miles

First had to have brakes replaced after almost 15,000 miles. The dealer paid for it and also informed me that other Accords had the problem but they were not sure why. They paid for it because it was just under 15,000 miles. Had I waited another week. Would have paid for it. Nine months later car is starting to shimmy upon braking. Took to dealer. Told that I needed roters cut on the front (feel this is too soon also) and THAT MY REAR BRAKE PADS needed to be replaced again. After only 9 months and 10,000 miles. Not only that at 25,000 miles I waa told I need 4 new tires. Wanted to charge me 1,200.00 for repairs. Basically told nothing I could do but pay. Haven't even had the car two years yet, maybe I should second guess buying American since my last car was and I never had these types of issues so soon. Needless to say I am extremely angry with this issue. What am I going to have to have the rear brake pads replaced every 10,000 miles. Who knows what the issue is going to be with the front. Honda should recall these vehicles as being defective.

- trcb66, Cortlandt Manor, NY, US

problem #520

Sep 192009

Accord LX V4

  • Automatic transmission
  • 27,600 miles

I purchased my 2008 Honda Accord in September 2008 particularly for the reputation that Honda had built with reliable/quality vehicles. My first Honda. Up until September 19, 2009 (barely having this vehicle over one year) I was very pleased, even getting constant compliments of the vehicle from both friends ans strangers. However, as with others, I had premature back brake wear. I also own a 2000 Ford Ranger with over 220,000 miles and have replaced the front brakes twice and have NEVER up to this point had to replace the rear brakes. On September 19, 2009 I began to hear the back squel. I took the vehicle on September 22, 2009 to DCH Temecula Honda Dealership and was told by the service technician that the back brakes were gone and needed a back brake repair for $160.00. I told the service technician that this should be covered under warranty as this appeared to be some type of defect with the back brakes or premature wear. The technician then began to lecture that the back brakes on my vehicle was due to normal wear and tear and/or due to my driving style. Dealer would not repair under warranty. I then asked the technician what replacement brake pads would be used and he indicated that the dealer would install honda brake pads. My response then was that they were going to replace defective brake pads with new defective brake pads which would probably wear out just as quickly. As to which the technician responded "yes".

Upon return home on September 22, 2009, I called the Honda at 1-800-999-1009 and told by Honda Representative that they were not aware of any problem with back brakes, that it was normal wear and tear, and that Honda would not cover. I then filed a complaint with the BBB AutoLine. Honda responded by again stating that the repairs were not covered under warranty. I am now scheduled for Arbitration. Instead of replacing with defective Honda brake pads again, I decided to replace with aftermarket brake pads.

My recommendations if you have same problem: 1. Call Honda at 1-800-999-1009 to log your complaint and make sure you get a complaint number. 2. File a claim with BBB AutoLine and make Honda go through the arbitration process. BBB Autoline site is: http://www.bbb.org/us/auto-line-lemon-law/. If enough of us do this, hopefully we can pressure Honda to address this issue and issue a recall. 3. DO NOT replace the brake pads with other new obviously defective Honda brake pads. Upgrade and replace with aftermarket brake pads at a third party repair shop. DO NOT reward Honda or their Dealers ny giving them any more of your hard earned money for an obvious defect. 4. Spread the word to others about this defect and advise others that purchasing a Honda Accord (or possibly any other Honda) may result in continuous costly repair back brake repairs bills for a defect Honda will not acknowledge. Let others know that Honda will not stand behind their product and neither should we. 5. Lastly, whether you decide to go through Arbitration with BBB, you can then proceed to civil court either individually or look on the web as their are attorneys already seeking to start a class action on this issue. Best to All!

- J N., Temecula, CA, US

problem #519

Oct 262009

Accord EX-L 3.5L V6

  • Automatic transmission
  • 22,500 miles

I took my 2008 Accord Coupe to the local dealer for a 22,500 mile oil/filter change and tire rotation and the service advisor approached me and said that upon examination of the brakes, the backs were totally worn and he could replace them while I wait for $300. I was shocked that at this mileage the REAR brakes were worn. When I told him that I had never heard of rear brakes wearing out so fast (I have owned more than 50 new cars in my lifetime), he told me that Honda has a new technology that applies the rear brakes whenever you make turns so you don't loose control of the car so they wear faster. Imagine the nerve of this moron to tell me this with a straight face.

- sberger, Marlboro, NJ, US

problem #518

Oct 232009

Accord EX V4

  • Automatic transmission
  • 5,500 miles

I took my 2008 Honda Accord to the dealer for the engine oil change. The tech advisor told me that I need the rear brake pads replace at next service appointment. I was like WTF, my car is only 6,000 miles now, my next service appointment miles will be only 9,000.00. It is crazy. Does anyone notice that there is noise comes from the rear plastic deck under the rear glass while driving over the bumps or rough road? I was told by the tech advisor that Honda has awareness of the problem. The dealer will fix it for me for free because it is under warranty. I was so disappointed.

- jliu, Brooklyn, NY, US

problem #517

Sep 302009

Accord

  • Automatic transmission
  • 21,000 miles

I bought this car because my sister raved about her Honda. After paying $341 to replace my defective rear brakes I dont know if I will ever buy a Honda again. When I heard a screeching noise coming from the rear of my car while driving I never would have thought it was my brakes because the noise didnt occur when I applied my brakes. Well sure enough I need to replace the brakes and get the rotors surfaced. I never had to replace the brakes in a car after only owning it for 1 year. I too called Honda and they gave me the same runaround, pretty much they have no clue whats wrong and they aren't responsible and there is no recall. If I could I would trade my car tomorrow.

- chippy224, Royersford, PA, US

problem #516

Jul 142009

Accord EX I4

  • Automatic transmission
  • 30,000 miles

Honda of America. I have no doubt you continue to monitor this site. To what end, I am not sure. I posted #417 on this site. Your lack of response on my Accord led me to purchase a new 2009 Santa Fe instead of a CRV. My 2008 Accord is now gone. I am driving a new 2010 Prius. It should be self evident that I did not consider an Insight or a Civic Hybrid. I have had many Hondas since 1986 and never a major or habitual mechanical problem til my 2008 Accord. John M of Marysville Ohio has just posted that Honda will be doing a caliper and pad recall in December. I do not know his source of information. I hope that this is true and that Honda can regain the trust of their loyal customer base that they worked so hard to build. Performing the recall that John M posted should allow you mitigate the lost sales to your business that you have inflicted on yourself. Regardless of your actions, I will not be back.

- Rick M., Sacramento, CA, US

problem #515

Oct 122009

Accord LX V4

  • Automatic transmission
  • 20,000 miles

I started hearing squeaking, and thought it would be the brakes. My family told me I was crazy if I thought the brakes were worn at 20K. Guess I was crazy...my rear brake pads were totally gone. Two hundred and thirty dollars later I have new brakes.

- Laurel W., Baltimore, MD, US

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