10.0
really awful- Crashes / Fires:
- 21 / 1
- Injuries / Deaths:
- 16 / 1
- Average Mileage:
- 33,220 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
1.I was driving back from Work on 7/17/2023 when I Noticed the Steering Wheel suddenly felt too loose - Steering had excessive Free play. With utmost caution drove the car back to Garage. 2.Took it to the Honda Dealer on 7/18/2023 for inspection. 3.The Honda Service Diagnosis was Power Steering Rack Assembly failure and the recommendation was to Replace the Power Steering Rack Assembly. 4.The Honda Service has recommended not to Drive the car with Unsafe Steering Unit and it has been Garaged since then.
- Torrance, CA, USA
When driving the steering makes vehicle lean to the right. And when parked, it leans all the way to the right, locks up and the steering caution light comes on.
- Jacksonville, FL, USA
During normal driving, power steering would become more or less sensitive. This was especially noticeable during turns, where the steering wheel would suddenly jerk hard into the turn, sometimes requiring both hands on the wheel to counteract the excessive turn rate.
- Chelmsford , MA, USA
The ABS Module has failed. I am receiving warning lights on my dash which caused me to pull off the road. After online research, I discovered this is a common problem with this make/model. So much so, that there is a national backorder for this part. My mechanic says that I can drive the car and the ABS system will not work in the event that I might need it. Online forums tell me that the system might activate and cause the brakes to lock up. This seems very unsafe to me and a widespread problem that Honda should address.
- Everett, WA, USA
Power steering failed with no indication that the car needed service. Thankfully I was close to home and able to return safely.
- Fairview Park, OH, USA
The contact owns a 2013 Honda Accord. The contact stated that while the vehicle was idling, the Lane Departure, Forward Collision Avoidance, traction control, and power steering warning lights illuminated. The vehicle was taken to a dealer and the contact was informed that the ABS modulator was defective and needed to be replaced. The contact stated that the warning lights remained illuminated and over time, the power steering assist failed to operate as needed. The contact stated that excessive force was needed to steer the vehicle due to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 160,000.
- Aurora, IL, USA
The vehicle began pulling hard to the left without any incident to cause this. Tires were replaced but the mechanic could not get the vehicle properly aligned. Replaced struts and the wheels still would not align. The dealer was unable to find a cause for this. There are no codes or warnings.
- Vicksburg, MS, USA
The steering wheel locked up. EPS light shows up. The car engine is functional and starts, the fuses are good. One cannot rotate the steering wheel, it is completely locked up.
- San Jose, CA, USA
Approximately 7-8 months ago in 2022, I started noticing something unusual with the steering for my Mother's (original owner) 2013 Honda Accord. Initially I thought it may have been a defect in the road. In May of 2023, I noticed a significant change in the steering, and that it was a lot tighter and harder to turn (while driving or stationary). Also, if I did not hold the steering wheel firmly while driving, the steering wheel would jerk abruptly, changing my intended path of travel. This issue could potentially cause an accident. I immediately had the vehicle diagnosed at a Honda dealer, and they confirmed that it was a electrical power steering rack issue. The dealer advised me that American Honda extended the warranty coverage on all electrical power steering torque sensors for this vehicle, however, the vehicle needed to display a certain code during the diagnosis. Unfortunately, my vehicle did not display the required code and it was not covered under the extended warranty. The service advisor suggested that I contact American Honda to help resolve the issue, being that it was an electrical power steering issue and it should have been covered. American Honda conducted their investigation and denied my claim. I believe this should have been covered under the warranty because it is an electrical power steering issue.
- Carson, CA, USA
Started vehicle and power steering was not functioning. Steering light illuminated on dashboard. Car was towed to dealership who started they secured the connection and the problem would not happen again. Two days later exact same issue occurred, no power steering and extremely difficult to steer.
- Acushnet, MA, USA
The electronic power steering started pulling right unexpectedly. It started without any warning or indication. One day I just started the engine, started driving and power steering began to pull the car to right side. The dealer diagnosed the car and found no error codes and no damage. Dealer said I need to replace entire electric power steering rack.
- Westborough, MA, USA
For no known reason numerous warning lights appeared on dashboard (steering, LDW, FCW failure, brakes, low tire pressure). Power steering completely stopped working. It appears ABS, lane departure warning and forward collision warning systems all stopped working. Glad this happened to me and not my wife. It is her car. Dangerous as heck!
- Franklin, MA, USA
I turned on my car and I couldn-??t move my wheel left or right. It felt like it was locked. I drove a little forward out of my driveway and I was able to turn my wheel a little bit but I had to do it with great force. the power steering or system failed and made my car unsafe to drive. I couldn-??t turn the wheel left or right only forward. There were no warning signs that this failure was going to occur. I contacted Honda accord San Leandro and they said it-??s a common problem but not covered. The manufacturer stated it is not a defect and they would charge me to fix it. They will not cover it under warranty.
- Oakland , CA, USA
Vehicle (2013 Honda Accord) repeatedly drifts and pulls to the left while driving under normal conditions; regardless of my speed (10 mph-75mph). I have come close to crossing the center lane into oncoming traffic. I took my vehicle to the Honda dealership for inspection and a wheel alignment and was told I needed to replace the steering rack. The technician stated he had seen this issue before stating the wheel just spun when on the machine. Additionally, I took my vehicle to a local certified mechanic that took my vehicle for a test drive and immediately stated the issue was the steering rack.
- Milton, FL, USA
Steering wheel is turning to the left on its own and slightly stiff when turning to the right. I recently did a wheel alignment and changed tie rod end inner and outer driver and passenger side front I presently live in the Bahamas
- Nassau, FL, USA
The contact owns a 2013 Honda Accord. The contact stated while driving at various speeds, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. Additionally, the power steering warning light remained illuminated with the "check charger system" message displayed. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The approximate failure mileage was 140,000.
- Sunrise, FL, USA
I was backing out of my driveway on to my street when I felt something off with the steering. The steering wheel was very very hard to turn and kept pulling to the right on its own. I managed to get the car in front my house and had the car towed to a honda repair shop. Honda diagnosed a power steering unit failure without any dtc code. I was very lucky I wasn't driving in traffic since I had no control.
- Staten Island , NY, USA
The contact owns a 2013 Honda Accord. The contact stated while driving 10-15 MPH, the vehicle lost power steering functionality intermittently, then completely lost functionality. The steering warning light was illuminated. The contact continued driving to his residence nearby using physical force to steer the vehicle. The vehicle was then towed to an independent mechanic, where it was diagnosed that the power steering module had failed and needed to be replaced. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.
- San Diego, CA, USA
Started noticing problem with steering a few weeks ago. Trying to turn left is very loose and oversteers so much that it almost takes me to a U-turn. Even driving straight, I often notice the car being pulled to the left like it's trying to make a turn on its own. Turning right seems more "normal" but also more difficult that I have to use more force to complete the turn. When I took my car in for state-mandated annual inspection, the inspector immediately notified me something is wrong with the steering rack and wouldn't pass inspection, and I should take the car to a mechanic. Manual examination of the car revealed no issues with physical parts, and alignment check also had no issues. So I had another appointment for the electrical system, which diagnosed that the EPS (electrical power steering) sensor is failing, giving inaccurate readings, pulling too much to left and "skipping" on right. They informed me this was a known issue with all 2013/2014 Honda Accords, and I have to spend $3000+ to replace the entire steering rack. Upon further research, I became aware that there have been thousands of complaints filed with NHTSA regarding the same issue, and there is a service bulletin 15-056 extending the EPS sensor warranty to 13 years. So I took my car to a Honda dealer. The technician and the service advisor both recognized the exact same symptoms as described by bulletin 15-056 and recommended the same $3000+ repair to replace the steering rack. However, they said this will NOT be covered by the extended warranty due to lack of DTC codes. She suggested maybe driving around more until I get a code, which according to the technician, only happens upon a catastrophic failure of the torque sensor. I contacted American Honda, and my request for coverage was out-right rejected. Only 41k miles on the car and had been so scared driving since issue started. Outrageous to me they want me to drive dangerously until sensor COMPLETELY fails when it's a known issue for years.
- Dallas, TX, USA
- Richmond, TX, USA