10.0
really awful- Crashes / Fires:
- 21 / 1
- Injuries / Deaths:
- 16 / 1
- Average Mileage:
- 33,220 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I took my car to a Mavis Tire to get the tires rotated and balanced. They told me the electronic steering rack failed and is causing significant wear on my left front tire and that they recommended replacing the rack and the inner tie rods as well as replacing the two front tires and realigning them. I got a second opinion and the guy told me that the left front tire belt has been worn down and that the front two tires needed replacing and realignment, but didn't mention the steering rack (he also didn't look under the car, he just drove it and felt the wheel jerking back and forth). I did not tell the second auto shop about the steering rack, as I didn't want it to bias their opinion. My safety has been put at risk because this randomly happened out of nowhere and my tire jerks back and forth while I am driving. The vehicle has only been inspected by these two auto mechanics. There were no warning messages on the dashboard and the second auto shop ran a diagnostic test and confirmed everything checked out alright.
- Charlotte, NC, USA
Power steering went out while vehicel was in motion and almost caused me to wreck. I was driving on sh 321, cleveland Texas, turned on blinker to make a left hand turn, upon turning power steering gave out and I was unable to make turn, I had to back up twice to make turn and almost got hit by another vehicle, I have never been through something so scary in my life,
- Cleveland , TX, USA
While using a curved exit ramp my steering locked and I could not turn the wheel and lost control of ability to steer hitting the curb and damaging both the tire rod and rack steering. I could not turn the wheel to move the vehicle and required a tow to move the vehicle. This was an extremally dangerous situation in where I could have easily been hit by another vehicle or been seriously injured. There was a light that did flash on the dashboard but only for a second. There was no other indication that there was a problem with the vehicle. Honda service has indicated to me they are aware of any issues with steering on my make and model. I have have a substantial repair bill as the vehicle is not drivable.
- Islip Terrace, NY, USA
While in traffic and driving around 40 miles per hour, my 2013 Accord suddenly took a sharp turn to the left. I was able to fight the steering and control the Accord to a stop. The steering was very difficult to manage. The vehicle was not safely under my control, putting the people in the car at risk for an accident, as well as those in near-by vehicles. I have always maintained this car at the Honda dealership. There were no indications of problems with the steering previously (no warning lights, no suggestion by Honda service that an issue existed, etc.). Prior to this sudden failure, the steering worked perfectly. The Honda dealership service department diagnosed the issue as failed steering. Over the next 24 hours they replaced the rack (since we were traveling this necessitated an extra days stay). No one else has inspected this car.
- Jefferson City, MO, USA
No warning lights displayed on dashboard. Steering wheel began turning right by itself sitting in the driveway in park. I turned it back to the straight position only to have it turn again one half or more rotation. Took it to a parking lot ( flat area) it went in a circle by itself. I could stop it with some effort. While driving straight it kept pulling me right hard, not like a crowned road would do! The vehicle was bought new and only has 76,000 miles.
- Stephenson , VA, USA
When driving straight the steering will take control and jerk to one side without warning. Fowler Honda in Norman, Ok has admitted to knowing of a problem with the steering column related to other incidents but because there is no service codes firing, they will not pay to have the default fixed. This is a major safety concern!!
- Blanchard, OK, USA
The power steering has failed, and just happened all of a sudden. No warning light appears on the dashboard. I can drive it as of right now, but depending on the situation (which changes by the moment) it steers extremely hard or extremely loosely. It's very unstable, and I feel I'd be taking a huge risk if driven on the highway, which is why I'm only taking local trips close to my home, at relatively slow speeds. My local Honda dealership (Leith Honda, Raleigh, NC) has diagnosed the issue as a failed rack power steering assembly (part # 53601-T2F-A94), and wants to charge me a small fortune to have it repaired. I view this first and foremost as a safety-related concern
- Raleigh, NC, USA
Out of nowhere the power steering gave out. There was no warning of it until the EPS dash light came on at the exact time I lost all power steering.
- Erie , PA, USA
The electric power steering rack is binding up and making the car veer towards the right. It is not an alignment issue was check by Honda dealership. It-??s a EPS, need replacement to correct. It-??s a Honda Accord 2013 and I-??m seeing it-??s under review due to lots of complaints. The part to fix this issue is also 8-12 months to get. I need my car, and hoping this issue is recalled soon!
- Orange, VA, USA
Got couple of error codes car became undriveable as steering wheel became really heavy and required force to move it paid $1500 to mechanic to fix this issue
- Oakton, VA, USA
Eletric power steering was bad making it impossible to drive. Had it replaced at auto shop for 2 091 dllars. Honda dealer diagnosed it as power steering rack, independent auto shop said same, transmission warning light came on but was cleared by independent auto shop.
- Glen Burnie, MD, USA
The EPS (Electric Powering Steering) light comes on and I lose all steering control. The steering wheel becomes impossible to turn. This is very UNSAFE AABD CONCERNING. The first time this happened I had me vehicle towed to Honda and they didn-??t fix the issue. Days later the steering wheel locked up and the EPS light came on..she could-??ve been seriously hurt or killed!
- Clayton , NC, USA
The contact owns a 2014 Honda Accord. The contact stated while driving approximately at 55 MPH, the power steering failed and the steering wheel veered to the left independently. The contact was able to regain control of the vehicle and safely came to a stop. The contact stated that when she placed the vehicle into park and turned off the engine, the steering wheel again turned to the left with no driver input. The contact stated no warning light was illuminated. The contact later drove the vehicle to a dealer who diagnosed and determined that the vehicle needed to have the steering rack and pinion assembly replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 106,000. The VIN was unavailable.
- Salt Rock, WV, USA
The steering wheel locked up twice while driving in one week. It was very difficult to steer and make turns. The worming light illuminated both times. Had to stop and restart the ignition. Felt unsafe because could get into an accident due to the hard steering. The problem was not reproduced or inspected yet.
- Elmhurst, IL, USA
Woke up and went to drive my car and noticed that my sharply pulls to the left if my hand is not occupying the wheel. So i took it to one shop and they said it was my alignment and after they did my vehicles alignemnt i got my car back and the sudden jerk persisted so now i know the issue has more to do with the power steering. I then took my car to another shop and this shop actually told me they arent capable of doing the repair becasue they said it was an issue with something involving something digital and that I could only take the car to get fixed by Honda and it costing upwards of $1500. This issue is very hazardous to myself and others due to the fact that if my hand isnt on the steeing wheel at all times my car would do an almost perfect 90 degree hard turn to the left and so i have been avoiding taking it on major highways and being very caustious whenever I take it on the road. I was brought to fill out this report because i read many other people are having the same issue as me with the same year and make of my car and noticed that there was an active investigation into what the cause may be. As far as I could tell I saw no warnings about this issue prior to it happening and it came on very suddenly for no apparent reason.
- Toms River , NJ, USA
Upon start up, the steering wheel was not easy to steer. There were little vibration back and forth. The steering warning light was also illuminated on the dash. The incident did not occur while driving and was apparent immediately on start up. Consumer states that the vehicle has yet to be repaired but turning the vehicle off and letting it sit for a short while temporarily helps the issue.
- Lafayette, IN, USA
Power steering failure, complete power steering rack replacement by Honda Dealership. Symptoms identical to Honda Warranty Extension 5Z2, Service Bulletin #15-056. Dealer confirmed no damage to power steering rack. Vehicle did not throw DCT 53-01 or 53-012 so Honda and Dealer refused to repair under warranty extension, forcing customer to pay out of pocket. This is the subject of an ongoing NHTSA investigation which began May 2021. The consumer stated that the issue occurred all the time and varying in seriousness. Once repaired, the issue did not occur.
- Crescent Springs, KY, USA
Driving on highway and steering wheel went stiff. Difficult to turn/move steering wheel
- Branchburg , NJ, USA
The contact owns a 2013 Honda Accord. The contact stated while his wife was driving 25 MPH, the steering wheel seized. The contact stated that the electric power steering warning light was illuminated. The driver was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to the residence. The contact stated his son was a mechanic and after using a code reader, he became aware of multiple error codes. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 160,715.
- Thrall, TX, USA
- Nicholasville, KY, USA