10.0
really awful- Crashes / Fires:
- 5 / 5
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 34,701 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Ref prior complaints 11048722, 11035177, 11003743... on 1/9/18, a new remanufactured starter purchased from Honda, was installed in this vehicle. Mileage was 64740. Today, 2/22/18, the grinding noise occurred on one start attempt - this is the first issue with the new starter - milegae is 65880. So, in just over 1100 miles, 1 1/2 mo, and an average of maybe 40 to 50 starts/week, the problem is resurfacing. I had this vehicle at Honda to complete a prior recall - on 12/13/17 and it did not start there. Service manager made excuse about the replacement starter not being from Honda... well - this one is... something in the system somewhere is causing this issue. While it manifests as a mechanical grinding, clicking noise, it is an electrical failure in the system as has been noted before, and it is very random... how am I going to be able to re-sell a vehicle with such a problem - a Honda design flaw has caused considerable damage to the car's value, not to mention expenses and time lost. See old/new starter pix... please keep the investigation moving forward - I have suffered a loss, as have many others!!
- Desert Hot Springs, CA, USA
Starting in Dec. 2017 the engine starter would not start the car at times. Problem continued to occur so I took the car to the Honda service dealership and had to have a new engine starter put in. Multiple complaints online with 2013-2014 Honda Accord engine starter failing just out of the Honda mileage/year warranty, yet Honda does not chose to fix the problem with a recall for this part.
- Rocky Hill, CT, USA
Stationary. Push button start making a grinding noise and numerous attempts for vehicle to start.
- Greeneville, TN, USA
The contact owns a 2014 Honda Accord. While driving 20-30 mph around a curve, the auto brakes engaged and an unknown warning indicator illuminated. The vehicle was taken to vidmar motor company (600 N albany ave, pueblo, co 81003, (719) 544-5844) on several occasions, but the cause of the failure could not be diagnosed. The dealer's general manager was taken for a test drive, but the failure was unable to be duplicated. The contact referenced NHTSA campaign number: 17V418000 (electrical system) as a possible cause. The manufacturer was made aware of the failure and did not assist. The failure mileage was 500.
- Pueblo, CO, USA
This dispute related to 2014 Honda Accord safety recall 17V-418. Because of the defective design and manufacturing, moisture is entering into the battery system and causing serious damage to the battery system which is the source of above recall. A month before receiving the recall notice, my call stalled at a gas station on October 12, 2017 and the car had to be towed to the dealer. Dealer discovered that severe corrosion damaged the battery positive cable and the cable broke off. The total cost to replace the cable and battery was $735.52. Based on the description of the recall 17V-418, the issue we experienced is related. Due to the design flaw, the moisture is damaging various components of the battery system. I filed a claim (case # 06489520) with Honda for reimbursement but my request has been denied. This happened a few months after the 3rd anniversary of the purchase. The source of the issue is that moisture entering the battery system and the Honda should take the responsibility and reimburse the cost of repair. The total cost of the repair is $735.52 + $65 (towing) = $800.52.
- Los Altos Hills, CA, USA
My car kept shutting down.I had to keep jumping it every time I started it. I took it to shop and they made me pay $130 for new battery. I feel it was related to battery recall and I shouldnt have had to pay. But they said there was a bad cell in it and it wasnt related to the recall
- Belle Vernon, PA, USA
Vehicle was parked in aparking lot as I had to do a quick errand at costco. Car was turned off with fan running. My wife stayed back in the car. After I came back after about 15-20 mins, the trunk wont open and all dashboard lights in car were off. Car wont start at all. I tried starting for few mins without fail. Luckily I could jump start the car using the jump start kit in costco tire centre. I took in the car to dealer as this had happened before and battery had to be replaced. This time around everything was ok. Dealer advised me to not run the accesories without car engine running. Dealer mentioned that in order to keep car weight low, manufacturers are switching to smaller and smaller batteries. This is a safety issue as the occupants are at physical risk if this happens in the a desolate place or car could be unavailable in an emergency situation. Mitigations expected are (1) car computers should detect battery drain and automatically shut off to allow for car to start, (2) have a secondary battery backup just for these situations, (3) there is should be option to switch to a bigger battery.
- Redmond, WA, USA
I noticed when my car is running(stationary) with heat on and headlights on after couple of minutes it makes a click noice which affects the lights(headlights). When car is moving (in motion) all of a sudden lights become super dim as if they are barely any lights. Some days lights work as if they are brand new and covers the entire street.
- Minneapolis, MN, USA
The contact owns a 2014 Honda Accord. The contact stated that the vehicle stalled several times without warning. The vehicle had to be recharged more than once to start. In addition, there was moisture and corrosion building up near the battery caps. The vehicle was included in NHTSA campaign number: 17V418000 (electrical system). The dealer (planet Honda, 2285 route 22 West, union, NJ 07083, (908) 964-1600) stated that they provided the remedy for the recall and the failure was not related to the battery. The manufacturer was notified. The failure mileage was not available. Parts distribution disconnect.
- Newark, NJ, USA
TL-contact owns a 2014 Honda Accord..... inquired about general recall letter from Honda...Honda charged contact for new battery... after contact had a letter recalling the battery. Honda stated due to warranty expiration they would have to charge her for a new battery. Contact stated she had battery recall fixed in November had letter from Honda prior to being fixed.. contact stated after paying for new battery she called Honda manufacturer and Honda had stated they would not reimburse her due to vehicle having no warranty...contact filed a complaint.......... 0 recalls associated with this VIN
- Madison, OH, USA
This is 3rd complaint! see prior complaints - 11003743 and 11035177. As noted before, mileage (when problem started) in 2nd complaint more accurate. Original starter replaced at just under 60K miles. Mileage now at 63730. Car failed to start no matter what!!! on 11/22/17, tried jump starting, P or N, put car in R and rolled back a foot, then P or N - nothing. Pushed button - no noise... no clicking, grinding... tried for over 30 minutes... battery good, remote good, connections good, dash lights all appear normal. Towed to mechanic - replaced starter again. He started it 20+ times - seemed ok, moved it to his parking area. On 11/25 I picked it up - went to start it - got grinding noise - heard by mechanic. Started 3rd time. Has done this - either grinding or spinning noise 3 times already today(11/25) - even after I got home, while trying 'dead remote' key starting procedure... would make noises, then start 2nd or 3rd time. This is very serious! please push the investigation! Honda should reimburse for costs associated with this and come up with a fix. I think if one examines the changes they have made to this vehicle after 2015, one can see that they knew of a problem and took steps to fix it. Just have to take care of us who are 'stuck'. resale value will plummet on these cars! call me!! take the car to investigate - anything!! note - replacement starter is a bendix aftermarket with lifetime warranty - this is not a starter problem - it is a design flaw causing starter problems and/or causing no/low/improper voltage or current to be applied to the starter.
- Desert Hot Springs, CA, USA
When we push the starter button to crank the engine, a loud grinding noise occurs (as when you try to start an engine that is already running). Began around 23,000 miles, and has gotten progressively worse over time. Honda dealership was made aware of problem twice before 36,000 mi. Warranty expired. Honda said they found nothing wrong. Now it happens every time you start vehicle...with 4 or 5 attempts to actually start car. Grinding at every attempt. Now at 48,000 miles, we're told that we are going to have to pay for this defect...around $900. We noticed that there is hundreds of people on line with same problem. Plus many youtube videos to confirm it. We also have read reports that Honda starters for these model years were manufactured incorrectly/improperly, with Honda aware of it. This problem happens anywhere the vehicle is parked.
- Richlands, NC, USA
My 2014 Accord ex sedan is on recall notice and I am having a final repair on the battery management senor next week. For several weeks I am experiencing an electrical problem intermittently trying to start my car. When I push the start button with my foot on the brake pedal sometimes the care does not start. I have had the car since Nov. 2013 and have only had this problem for the past few weeks. All symbols on the instrument panel light up and quickly go off and I get a notice on the instrument panel "power is on": when I push the button again 1-3 times, the car starts. I have not experienced problems with stalling or cutting off while in motion. My battery is only 2 yr. Old. And it was just checked last month and the charge was ok. Clearly there is a short affecting ignition of the ignition of the engine. The problem I have described has so far only occurred when the car is stationary. I only have 42,000 miles on the car and so this should not be happening and is quite disturbing; it can become a major safety problem. I know that NHTSA has issued Honda electrical system campaigns F/ recall notices for other Honda vehicles with the same problem, but yet for my 2014 sedan. It needs to be included. From reviewing the NHTSA complaint database it is clear this is a known problem by NHTSA and Honda and needs to be dealt with. I am requesting that this complaint be expeditiously investigated and the problem for my car and is recognized as a systemic problem for multiple Honda products for many years and Honda figure out a permanent solution. I am requesting that Honda covers the cost of parts/labor to fix even though I am past the regular warranty period (except I am still within the power train warranty ) this week (November 13 to 11/17) problem occurred 4 times.
- North Bethesda, MD, USA
I received a notice for NHTSA recall 17V-418 in August 2017. I have made several attempts to get this issue resolved with the local dealership. It's currently November and I am still unable to get this matter resolved.
- Salisbury, MA, USA
So, yesterday I found myself faced with a dead battery after parking in a parking lot and going into a store for 10 minutes, and called aaa of southern California. They dispatched roy's towing who arrived withing about 20 minutes of the initial call. Ian, the service tech, checked the battery and found it only had 18 cold cranking amps, (it is supposed to be around 500) I was taken aback, as the car is not that old and very low mileage. He went one step further and checked the electrical system and it's charging capacity, which turned out to be just fine. The car is just over 3 years old and had only 27,414 miles on it. I recently was in to have a battery sensor replaced due to a possible short, but the dealer just spread some sealer on it. Could this be the problem" we have already had to replace the starter motor assembly and the alternator, this at 16, 212 miles.. now that we are out of warranty, the battery, installation, etc. Cost $123 total. I have checked the internet and have found many complaints of this nature with starter, alternator and failing batteries at low mileage for the 2014 Honda Accord. A wide spread problem"
- Thousand Oaks, CA, USA
I want this piece of💩 fixed once and for all, I will never buy another Honda again, I will also pass the word Honda is absolute garbage, if you know what's good for you better reply very quickly, or it won't be pretty, bunch of morons!
- Los Angeles, CA, USA
The contact owns a 2014 Honda Accord. The contact stated that the vehicle failed to start and all the warning indicators illuminated and went off. The failure recurred several times. The vehicle was taken to the dealer (Honda world in West minster, ca, 714- 890-8900) where it was diagnosed that the starter needed to be replaced. The contact received notification of NHTSA campaign number: 17V418000 (electrical system). The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 28,000.
- Beltsville, MD, USA
Honda starter replaced under 36K miles but out of warranty by timeframe. Honda refuses T reimburse for the replacement starter eventhough they were notified before the vehicle reached 36K miles. The 2014 Honda Accord V6 had the same issue and a service bulletin was issued where the starter was replaced (https://www.cars.com/articles/2013-2015-Honda-Accord-crosstour-starter-issue-1420684480836/ ) this seems to be an ongoing issue for vehicles that are not within this service bulletin but Honda will not repair doesn't seem fair to the consumer that they are aware of this problem and leave us to fight to try to get them to do whats right. This will be my last Honda.
- Baltimore, MD, USA
Update to prior - vehicle starter was replaced with new aftermarket unit, problem resumed after a few weeks. Pushing start button exhibiting numerously reported problems and several attempts required to get it to start. Had the battery sensor recall item Honda # kho (the inspection and re-sealing) done on 10/18/17 - that night it had the same starting issue... no link with the sensor (at least the 'band-aid' fix). I then checked and tightened the nuts at both ends of the battery ground-to-chassis cable - we'll see if that helps - there was no sign of corrosion, but the nut did turn about 1/2 turn at the chassis side... now have 62600 miles on vehicle and this problem has been going on since about 39K... we really need a good solid fix - and if it really is a starter placement issue, need a solution! and Honda needs to reimburse everyone for costs to date!
- Desert Hot Springs, CA, USA
- Lsake Saint Louis, MO, USA