Engine knocks and hesitates when accelerating especially uphill. Ocean Honda in North hollywood, California has checked, did drive tests and kept my car for 2 weeks and assured me the knocking and hesitation were gone. They even insisted they did not encounter any knocking nor hesitation when accelerating and driving uphill. It always does both and never went away.

- North Hollywood, CA, USA

2018 Honda Accord hybrid touring purchased 9/25/20 with 44K miles. Within the 2 weeks I've owned this car I have already noticed two large issues. The first and most disheartening is the terribly reduced gas mileage compared to what it's rated for. I'm topping out in the low 30's when it's rated for 47mpg. The second issue is the loud humming noise while driving. A quick search online shows that many other owners also have both these issues.

- Castle Hayne, NC, USA

The vehicle shifts rough around 20-30 miles per hour. Today when I left the grocery store and was driving slowly through the parking lot, it jerked about 4 times before it decided to drive smoothly. However, on occasion, it has shifted so hard that everything fell off my seat and one time I thought it was going to stall in the intersection when I had started up after waiting for a red light. I've had the car in for service a few times for this problem since it was purchased in may, 2018 and each time I am told nothing is wrong with the car and that is just how it runs. I've had two other Honda and loved them. I doubt this is the way Honda intended this vehicle to run. For 2 1/2 years I have dealt with this problem. Also, I contacted Honda corporation directly. I received a case number and was told to take it to a different dealer for service. It was the same song and dance. Today I was pricing what my car was worth and I noted that there was a recall on the fuel system. However, when I put in my VIN, it says my car is not affected. For a moment there, I thought just maybe I could finally get this problem resolved. No such luck.

- Lake Worth, FL, USA

In January, I made a right turn into traffic and the car completely stalled on me and stop running. I put it in park and restarted it. This was a very frightening experience, and I felt like I put myself and 2 other passengers in danger. I took it into my dealer coggin Honda in fort pierce Florida to be checked. They found no obvious reason for this stall. Sometime later, I read about the recall on the fuel pump that described my event exactly as I had experienced it. When I checked the recall, my VIN # [xxx] is not included in the recall. I have contacted my dealer and your public relations that said they can not repair my car because its not on the list. I have safely driven Honda for many years but with this situation I no longer feel safe driving this vehicle and hesitate to trade it in for someone else to drive. Can you help me and give my dealer permission to repair or replace this fuel pump at your expense as it should be on the recall list ? information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Palm City, FL, USA

Fuel is leaking into engine oil. My mechanic said he can smell the fuel in the oil when changing oil. Also the oil level increases when checking oil level over time. This occurs while car is in motion.

- Fair Lawn, NJ, USA

I RECENTLY FINANCED A VEHICLE THRU AMERICAN FINANCE CORPORATION VIA VANDERGRIFF HONDA (1104 W I-20 ; ARLINGTON, TEXAS 76017). SHORTLY AFTER PURCHASE A RECALL REPAIR WAS REQUIRED FOR MY VEHICLE. THIS WORK WAS DONE AND COMPLETED ON JUNE 30TH, 2020. I PICKED UP THE VEHICLE ON JULY 1ST, 2020 FROM THE SERVICE CENTER. ON JULY 9TH, 2020 THE VEHICLE SHUTTERED AND STALLED IN A RESIDENTIAL PARKING LOT. I PHONED HONDA ROADSIDE ASSISTANCE GIVING MY VEHICLE ID AND LOCATION, THEREAFTER A TOW TRUCK ARRIVED AND TOWED TO THE VEHICLE TO RUSTY WALLIS HONDA. I WAS CONTACTED BY [XXX] (SERVICE ADVISOR) WHO INFORMED THAT THEY HAD RECEIVED MY VEHICLE FROM OVERNIGHT AND THAT "THEY WERE ABLE TO START MY VEHICLE". SHE ALSO STATED THAT IF THE ISSUE TURNS OUT TO BE THE BATTERY, THAT VANDERGRIFF HONDA WOULD BE RESPONSIBLE SINCE THIS PURCHASE WAS WITHIN 30DAYS. THE NEXT CALL I RECEIVED I WAS INFORMED THAT ISSUE WAS NOT THE BATTERY, BUT RATHER A "GAS ISSUE". AT THAT MOMENT I INFORMED HER THAT THE RECALL REPAIR THAT WAS COMPLETED ON JUNE 30TH WAS THE "FUEL PUMP MOTOR". WITH THIS INFORMATION NOTED THAT SINCE THAT WAS A RECALL REPAIR( THE FUEL PUMP MOTOR) THAT REPAIR WAS UNDER WARRANTY AND THAT THEY WOULD UPDATE ME ON THE CONTINUING REPAIR. I WAS CONTACTED THE NEXT DAY BY AND INFORMED ME THAT A FUEL INJECTOR RAIL PART THAT WAS NEEDED IS BEING ORDERED, HOWEVER BECAUSE IT WAS SATUDAY THAT THIS PART WOULD NOT BE IN STOCK UNTIL TUEDAY JULY 14, 2020. ON JULY 15TH I CALLED INTO THE SERVICE DEPARTMENT. UPON SPEAKING TO A GENTLEMAN BY THE NAME OF [XXX] WHO ANSWERED THE TELEPHONE. [XXX] EXPLAINED TO ME THAT MY CAR WAS STILL DISABLED AND THAT HE WOULD LOOK INTO THIS MATTER (ASKING FOR A 30 -40 MINUTES FOR AN UPDATE FOR ME. THIS WAS 19 HOURS AGO. I WAS REACHING OUT TO THIS AGENCY TO INQUIRE OF MY OPTIONS AND RIGHTS THAT APPLY TO THIS CONTRACT. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Dallas, TX, USA

Sometimes at highway speeds the car will stall momentarily, jolting me until it recovers and normal speed is resumed. Recovery is a few seconds but the stall is significant.

- Lakeside, CA, USA

After filling the fuel tank, a strong odor of gasoline was smelled in the car. The car was taken to the local Honda dealer and after 5 days they still haven't found the cause of the problem. They have attempted to deodorize the car each day and ventilate it using fans but I don't know if the fuel system has been checked.

- Benicia, CA, USA

The vehicle has developed excessive gas/oil smell halfway through the oil change cycle even when the maintenance minder shows 70% oil life. The smell occurs when driving in the midwest and causes the garage to smell like an oil/gas mixture. Oil dilution has begun occurring even when provided enough time to warm up.

- Valparaiso, IN, USA

When going around a corner and the switch from electric to gas (hybrid vehicle) occurs the car seems to stall and consequently looses speed for a second or two. This happens when starting from a stop and at highway speeds.

- North Kingstown, RI, USA

Vehicle had issues cranking and the display had every error code flashing one after the other. After going to the dealership we were told that it was the fuel pump. It was replaced in July. The exact same issue has happened again in October if the same year and we are being told that it is the fuel pump again.

- Elgin, SC, USA

7/17/19. 2018 Accord touring 2.0 purchased new in November (has about 11,000 miles now). I was driving 65mph on highway when car made loud clunking noise, began to smoke intensely, and shuddered to a stop and died. I was on bluetooth phone call at the time and the person on the other end heard it and asked what it was. I said I thought the engine was on fire. I was able to pull over just as every possible warning light flashed on dash and profuse smoke poured from sides and under hood. I jumped out and moved away from vehicle, seeing a long stream of liquid from under the car along the road where I had pulled over. Fire rescue came, although the car did not ignite. They and the roadside service man advised me that oil had exploded everywhere, as from a high pressure situation. The car has had one oil change at the dealer, per its maintenance schedule, and otherwise has had nothing done. I did hear a strange noise coming from it the previous evening--loud enough that I checked to see if it had any maintenance warnings, which it did not. It said my oil was at 60% and would need a B1 when it was time. After my car died, it required a tow to the dealership. The dealer said they could not even turn it on and they don't know what is wrong, but they need a specialist to come look at it. I'm concerned about how utterly dangerous the situation was. If it had been later in the day with heavier traffic, my life would have been at even greater risk. It seems really unusual to have such a catastrophic failure for no reason on a new, historically reliable vehicle.

- Boulder City, NV, USA

After car has warmed up, upon a restart, gasoline odor comes through air vents as car idles. This is on the 2.0L turbo engine in the sport model.

- Bloomington, IN, USA

First 7,000 miles got 47 mpg, Honda did back up camera software update, and mpg dropped to 42, then 38, and now 34, on all the same types of driving. Electric engine hardly runs and not nearly as much as earlier. Seems to be related to the temperature, the colder the temperature, the lower the mpg.

- Medina, OH, USA

Engine oil smells strongly of gasoline. This is the same 1.5L turbo gdi engine that has been recalled already in the civic and CRV.

- Atlantic Beach, FL, USA

Upon completion of the driving the car, I will put the car into the garage. After 10-20 minutes has passed, I walk out to the garage and the whole garage smells like unburnt fuel. On occasion if the time between drives is short, the entire inside of the car will also smell like fuel. I have taken the car to the dealer 4 times so far, with no luck helping. Today will be the 5th time in the first 20000 miles. I put it as last week because that is what made me send it back to dealer yet again, but this has been on going for months.

- Ada, OH, USA

Two separate issues: 1) with only 2,400 miles on the Accord, on October 7, 2018 it suddenly lost power 2 or 3 times over a 60-mile stretch of the busy 405 freeway, each time slowing from 65 mph to approximately 30 mph or less despite maintaining even pressure on the accelerator. The car did not respond to pressure on the gas pedal. No cruise control was used at any time. The sudden deceleration could have caused a serious accident. 2) on November 30, 2018, I attempted to resume motion after stopping for a red light. The Accord's gas pedal failed to respond for approximately 5 to 6 seconds, then suddenly lurched forward. This also could have caused a serious accident.

- La Palma, CA, USA

The contact owns a 2018 Honda Accord. While driving various speeds, the vehicle stalled without warning and decelerated on several occasions. The contact was able to restart the vehicle. In addition, all the warning indicators illuminated on the instrument panel. Hughes Honda (2250 moody road, warner robins, Georgia 31088, (478) 449-3939) was made aware of the failure and stated that the fuel injector may have been faulty. The source of the failure was undetermined. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact stated that the vehicle was stationed in germany and referenced NHTSA campaign number: 18V629000 (back over prevention, visibility). The failure mileage was approximately 13,000.

- Lizella, GA, USA

Strong odor of gasoline in the engine and rising oil level. Car doesn't even have 200 miles on it! this is not what I had expected from a Honda.

- Atlantic Beach, FL, USA

I had an event with my turbo hose being loose, dealer tech said must have been loose coming from the factory. Here is the thread. My situation is illustrated with my handle, "mikiwolf". basically, lost power in my vehicle after 1850 miles and had it towed to dealership. At first they said it was bad fuel and quoted me $800 to clean the fuel tank. Tech kept using "ethanol" and "water" interchangeably which confused me. A day later I went to the dealership and the tech said it was bad gas with just 5% ethanol, fuel was too rich creating the problem for me. Even after I expressed that ethanol is simply an additive, it meant little to this 20-something kid. Long story short, after I asked him to test for water, he wound up doing a visual inspection and found the turbo inlet pipe was loose, tightened it, and did a test drive - problem fixed. The tech went on to say that his internal forum shows this situation happening more and more with Accord. He thinks they are coming from the factory too loose and going forward he knows what to look for now. The dealership did the right thing to work with me and reconcile their findings with me. Problem is, not everyone is as technical as I am and overall Honda seems to have a build issue to resolve and broadly investigate.

- North Bellmore, NY, USA