8.3
pretty bad- Typical Repair Cost:
- $570
- Average Mileage:
- 26,650 miles
- Total Complaints:
- 21 complaints
Most common solutions:
- tires replaced (11 reports)
- not sure (6 reports)
- make rear camber adjustable (3 reports)
- tire replacement (1 reports)
I bought my Honda CRV new in 2011. It currently has 10,900 miles on the Bridgestone tires that came with the vehicle. Each time I take the vehicle in for servicing, Honda keeps telling me my tires are worn, I need to consider replacing them. When I ask "don't you think it strange that I only got 10,000 miles out of these tires, and won't the same thing happen again after replacing them, I only get silence.
After doing some investigation, it is my understanding that this is a known problem with the CRV. If I had know this beforehand, I never would have purchased this vehicle.
Honda, you should be ashamed of yourself!! Put your best foot forward and make this right for the consumer.
- Jacky D., Kansas City, MO, US
The noise from the rear tires is terrible. On my second set of tires, with just 42,000 miles on them & they're worn again. I'm reading about this camber adjustable that needed. NOT at all happy with this Honda
- connollyclan3, Wappingers Falls, UK
Factory tires were a joke, but of course that's not a surprise. Problem is that after the factory tires wore out at about 13,000 miles I purchased Michelin Defender tires. Warrantied by Michelin for 90,000 miles and had them rotated and balanced religiously every 4,500 miles at Costco where I bought them. The tires wore out at 45,000 miles without any shimmy or other problem in the steering so I took the car in for an alignment. With the use of a computer assisted rack the technician determined that the camber was off on the rear tires and there is no adjustment he can make to correct it.
There are after market adjustable arms he can install for about $500 parts (and mostly) labor but until that's done he said I can expect excessive tire wear.
Ford has the same problem with some of their vehicles but there are shims he showed me that can be used to correct the problem. Our Honda has a little over 50,000 miles on it. I would think Honda would at least install the after market arms for free.
I noticed another posting about this same problem here but I suspect there is a lot more out there. If your tires are wearing very quickly, I suggest you have the alignment looked at soon.
Really Honda? You designed a non adjustable camber? If the problem is not resolved by Honda, my third CRV will be my last. I'll vote with my feet, but you can bet I'll make some noise before I do.
Update from Apr 25, 2015: Contacted Honda America, they said because it's out of warranty they won't do the repairs. Don't know about other models but if you search the web there are lots of CRVs with this problem. I would urge you, even if it sounds silly to get an alignment on your low mileage crv....do it before your warranty is up. They know this problem exists, they are just not admitting to the design flaw. I found aftermarket parts and intend to install them myself, then I think I will begin a nuisance suit against them.
- Bruce K., Julian, US
I brought my 2011 CRV in to Curry Honda, Chicopee, MA (where I had purchased it in 2011)
This morning at 10:15 for my oil change and tire rotation and state inspection sticker appointment. Was told that I didn't need to have the tire rotation done since it had only been 5,000 miles since my last 10,000 service was done (October 23, 2013) which included tire rotation. When the technician noted that the mileage was at 15454 miles and mentioned it was time for the 15,000 mile service, I agreed to have that done and went to the waiting area.
The technician came back to tell me that the car failed the state inspection check due to "front tire tread too low." I couldn't believe it since those were the original Bridgestone tires that were on the car when I bought it on December 15, 2011 with 8 miles on the odometer. So, at 15454 miles, I was told that the front tires were bald and the back ones were not much better. (I guess it was a good thing that I needed my inspection sticker since the 15,000 mile service check does not include tire rotation or inspection of tire tread depth and condition!)
I was advised to put four new tires on the car (Toyo open countrys) to the tune of $648 ($162 each) plus the cost of mounting and balancing. Since I couldn't pass the inspection without solving the bald tire problem, I went ahead and purchased the tires. I left there with a $866.78 bill; far beyond the cost of an oil change and inspection sticker that I had planned on. Of course, when I finally left there after 4:00, I was none too happy. My plans for the day were now shot since I had spent almost the entire day in the waiting room.
The dealership says that they are not responsible for the tires (I don't remember hearing this when I made the purchase of a brand new vehicle). I went over to Town Fair Tire at the advice of the Honda technician to see if he could take the used tires and have them inspected for defects or poor performance. Needless to say, he was uncooperative and had the attitude that since I didn't purchase the tires from there, he wasn't willing to spend any time checking anything out for me. He told me that the dealership should be the place claiming responsibility. (At this point in time, I totally agree with him.)
I am sorely disappointed with this whole experience. Everyone agrees that it's totally unheard of to have four tires wear out at 15000+ miles but nobody can offer any solution except purchasing new tires for replacement. This is the only brand new vehicle that I have ever purchased and I feel totally used by the Honda Corporation. No offer of restitution and no reduction costs towards the new tires. Since the only service that I have ever had done was at the dealership (oil changes, inspection stickers, 10,000 & 15,000 mileage service checks), I am not at all happy. Of course even though I had purchased the Road Hazard Tire Coverage for $595, I am told that coverage only applies to "road hazard" (and apparently not shoddy tire products).
Sadly, I lost an entire day in the dealership waiting room and paid approximately $795 more than I was counting on spending today. I also discovered that the value of being a Honda customer depreciates in value once the vehicle is purchased and the handshakes are over. Overall lesson: Don't expect any breaks from the Honda dealership and don't expect your new vehicle purchase to come with good quality tires.
- Diane L., Chicopee, MA, US
The mileage is only 19000 mile. The original Continental tire blows out on the highway !!!
The other three are badly worn out.
- duan, Livingston, NJ, US
Original set of tires went out less than two years and 24,000 miles. Bought new set at sears with 65,000 warranty;
Now at 46,000 and had accident blowing out left front tire; right front tire already at 5/5/5! at only 22,000 miles into the tire.
Alignment checked - front toes were off -0.27; and rear camber -1.8 and -1.4. Crazy. bad tires twice over or bad alignment?
- Steven L., San Diego, CA, US
As you will see when reviewing the photographs, these tires are scalloped or cupped to such an extent the tread is worn below the wear bars in certain places and has 60% remaining tread in others. I called this problem to the dealer's attention during the Honda bumper-to-bumper warranty period. Tires, of course, are covered by a separate warranty and my service tech at Pacific Honda told me it is almost impossible to get anything out of the tire warranty at 33,000 miles. The root cause, which Honda does not seem to have identified yet, should be covered under warranty.
looking into whether honda's alignment specs are wrong
- Wade L., San Diego, CA, US
My wifes car she drives normal for 51 years old. Tires wore down to bald at 10,500 miles, one year.
- Donald M., shavertown, PA, US
Tires did seem to wear out quickly and I had a lot of uneven wear. There is also a lot of road noise. I had the tires replaced and still my light continues to come on. I was told that I need a rear control arm or it's called a Honda CR-V EZ arm. I think that this must have been an original defect since the tires didn't last that long. I had to pay for new tires, mounting and balancing and an all wheel alignment. Now I must pay more for something that may have been wrong all along. I didn't know about the problem with Hondas until I started to look up to see what a rear control arm was.
Any one else have this with their 2011? Let me know.
- Crestina C., Woodbury Hgtd, NJ, US
MY problem is with the Grand Blanc Al Serra Dealer never even gave me a warning that I NEEDED new tires and I had the vehicle in October for oil change and tire rotation and other things that cost me $249.00 and the inspection checklist was never checked for 'may require future attention'.
All of a sudden my vehicle was hit in November 2013 and the front was hit on the left side and bummer gone, The body shop did repairs and tire shop did a wheel alignment and they all said I needed new tires. I took it back to dealer because there was still a pull in vehicle and they said I NEEDED New tires and Wheel Alignment in less than 2 weeks time from being fixed. New Tires were what every business I TOOK MY VEHICLE TOO. A new car you spend 23,000 should last more than 2 years and highway miles on a vehicle.
Here I ALWAYS Bought GM and Chevy vehicles and the one time I BUY A different brand I GET THE BIG SHAFT. Next vehicle will not be a Honda!!!
- Melissa B., owosso, MI, US
I cannot believe when we bought this vehicle BRAND SPANKING NEW at Commonwealth Chevrolet, February 2011, that we would have to consider replacing ALL 4 TIRES before we hit 21,000. ARE YOU KIDDING ME? The customer service rep told me that Honda had a problem back in 2011 with the quality of the Continental Tires put on the CR-V and I wasn't the first person to complain about this. The price I received from the service rep. was over $700.00 to replace ALL the tires. I would like Honda to pay that bill or just outright replace all my tires because less than 21,000 miles on a vehicle is NOT even reasonable. How would the CEO's of Honda like to have to do that, IF they bought this car in 2011? Huh, do you have an answer to that BIG SHOTS?
- Christine T., Methuen, MA, US
Born in 1945, and conservative driver, car is treated with kid gloves. Additionally, have been on chemotherapy all winter (will complete in June), and car has hardly moved from the garage. Something is wrong with suspension? alignment? something. Honda issued a TSB on this tire problem for the 2011 crv, but no solution, no recall, and no montary incentive for owner. Have owned many Honda vehicles, and they
always stood my their product. What happened here? Have written dealer and Torrance, Ca and asked
them to provide 2 tires, while I will purchase the other 2. Awaiting response.
- Jane C., Bay Shore, NY, US
My car was purchased new. in 2011. I am on my 3rd set of tires i Have gotten on average about 11,000 miles on each set. My vehicle is 4WD. While talking to other owners of Honda CRV's with 4WD, I have learned that they also have had early tire wear. Honda should take a serious look at this. I will be getting rid of my CRV, as
I find it very upsetting and costly to be replacing a full set of tires every year.
- Ron M., Berkshire, NY, US
I bought my honda at Honda of Keene NH. I kept hearing a noise coming from my tires, thinking that one must be unbalanced. I just took it into the dealership only to find out the tires are worn and I wont get another 5,000 miles out of them. I haven
t had the car for a year yet. Only 11 months. They want to replace them with very expensive tires worth $715.00 for 60k, any cheaper they cant warrant them. It
s a crock and I would suggest everyone make a complaint to the better business bureau in the state where you bought your vehicle. You should not have to buy new tires before 40,000 miles. Shame on Honda MFG for taking this cheap step.
- Laurie M., Brattleboro, VT, US
I purchase a car from Don Carton Honda of Tulsa and I do a regular tire rotation and at 17,000 miles i notice my car had a lot more road noise and when i checked the tires. They were cupped at the back. I was very unhappy and took the car to the dealer i purchased from and all the told me was that this happen because of my own fault. The warranty didnt cover anything as they told me that it only cover till 12,000 miles. I am very unhappy with this because my mom had a 2011 Crv also and it has the same problem at around the same mileages. But the road noise was by far worst than my car. I will never purchase another honda from this place. When they want to sell you a car they will act so friendly but when they have your money you're nobody to them.
- Phong H., Coweta, OK, US
I bought a brand new Honda CRV, and after only 28Kmiles, they tell me that the wear on my tires is significant, and all 4 tires need to be replaced, at a cost of $800! The service dept rep tells me that Honda is aware that the tires on the 2011 and 2012 models were inferior quality, and have fixed the problem on the 2013 models, but they make no provision for reimbursing owners like me that bought cars with the expectation of getting at least 40K miles out of the tires that came on the car! Honda should be standing behind their customers, and at least offering a recall or rebate on these inferior tires!
- Patricia M., Salem, NH, US
This car is not a year old and the tread wear life is not supposed to be half worn but I had to replace a tire.
- mabellee24, Huntsville, TX, mexico
Went to the dealer to get oil change and tire rotation and they said the tires were shot.You got to be kidding me! The2011 CRV has Continental tires.Wow 19,000 miles and they are bald.The dealer Coggin Honda said they will give me 3 tires and I have to pay for the 3rd one $300.00 and it will be the same crappy tires.I think I am never going to by another Honda again.
- Peter W., St. Augustine, FL, US
My factory installed tires needed to be replaced on my CRV at apx 20,000 miles to the tune of about $750! I sincerely hope it is a one time thing, and my Michelins will last MUCH longer!
- Jane B., Santa Cruz, CA, US
My car ate tires from the beginning, I tried re balancing tires and alignment. the problem all along has been no way to adjust the camber in the rear. People doing alignment couldn't do it right because there is no adjustment on the rear of the Honda. Honda doesn't warrant alignment. So you are stuck. If you buy a Honda take it to a good alignment shop, if there is no camber adjustment, take the car back.
- James O., Cochranville, US