10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 20,573 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The push button knob on the gear shift broke when putting the car into reverse, during normal use. This resulted in being unable to use the gear shift to shift gears. This put passengers and pedestrians in danger in a parking lot, as the car was then unable to be shifted into park. When the CRV is unable to be put into park, the engine will not fully turn off. A 29 May 2019 Honda Service Bulletin exists for this problem and is found on NHTSA.gov. There were no warnings or symptoms before the incident occurred.
- Clovis, NM, USA
The issue was reported on 08OCT2022 to a Phil Hughes Honda. The vehicle was brought into the Phil Hughes on 13OCT2022 due to all the lights on the dash were lit up but was drivable to the dealer. Prior to completing the Service Bulletin 19-032, Phil Hughes Honda diagnosed with P0301 (Cylinder 1) misfiring and P0172 (fuel system too rich). The lead service tech has already mentioned the root cause is the fuel injectors causing the misfire and fuel system too rich. I had the vehicle for less than one day after the completion of the service bulleting 09-032. There was lost of power on the road on three (3) different occasions. Loss of power means the vehicle went into "limp" mode during normal road driving and dropped acceleration from normal speed 60mph to ~20mph and continued to decelerate to about ~10mph. The vehicle was pulled over, turned off for about 5 minutes, and turned back on with all the warning lights remaining lit. All the warning lights remain on and was diagnosed again by Phil Hughes Honda and, this time, they got more codes. But, this time there were misfires with Cylinder 1, 2, 3 AND 4 which would be codes P0301, P0302, P0303, P0304, and P0172 fuel system too rich. Again, the root cause has been diagnosed to be the fuel injectors. Case # [XXX] is open Honda of America has been contacted and Case # [XXX]. Honda of America classifies fuel injectors as an emissions part which is hard to believe as fuel in delivered to the engine which the engine is part of the power train. Honda Service Bulletin 19-032 says the POSSIBLE CAUSE is "Based on certain driving patterns and environmental factors, the DTC's state above may set or whirling noise may occur). This is not true and the true root cause is fuel injectors. This is a HIGH RISK that is waiting to occur and there could have been a FATALITY as the vehicle dropped in deceleration in the middle of the street and someone could have gotten rear-ended and killed. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Bogart, GA, USA
The automatic gear shift button completely broke off cant shift into any gear we bought it used and you can tell whoever had it before us or the dealership glued the button back so it worked for awhile
- Minot, ND, USA
Fuel injectors failed at 45k miles, resulting in PO304 and PO172. Engine dies at speed causing the vehicle to stop and requires a restart to resume acceleration. Problem is intermittent and happens without notice. Dealer confirmed failed fuel injectors. Vehicle stops enters limp mode (0% power, does not respond to accelerator input) at random speeds. vehicle needs full stop and restart to resume driving. Yes, Dealer confirmed fuel injectors are faulty and suggests this is fairly common with this model CRV Yes, Honda will replace the injectors. Suggest the failure is common but not covered under warranty or goodwill repair All dashboard warning lights (Brake System Failure, Parking Brake Failure, Traction Control, Power Steering, Lane Keeping, Malfunction Indicator Lamp, Etc.)
- Carpentersville, IL, USA
The shifter knob fell out of the shifter while in drive (operation) causing the vehicle to not be able to be shifted into neutral/park when stopped. The issue is a known issue as reporting in TSB 19-063 but the VIN of my vehicle is not included in the TSB.
- Tomah, WI, USA
while shifting into park shifter release button came out.Plastic broke on shifter release button.Had to temporarily reinstall button each time want to shift.I see there are a lot of complaints of same problem.Have worked for 32 years as an aircraft mechanic and know a part not designed correctly.
- Gilberts, IL, USA
on 5/7/2022, noticed vehicle overheated with no warning indicators other than temp gauge had risen. upon checking vehicle noticed cooling fan was not running and found coolant low. fan would run when AC was engaged clearing possible faulty fan. upon adding coolant, the fan engaged itself. This appears to be a flaw in the design of the electrical system of the vehicle that could lead to disabling the vehicle due to overheating with no prior warnings or indicators, especially since the fan is unable to run when the coolant is low to help keep engine cool.
- Cartersville, GA, USA
Emergency braking engaged unexpectedly, electronic module failure, all warning lights flashed on the information system, vehicle would not turn off, headlights flashing, windshield wipers engaged without input from driver. Transmission would not engage. This would be very dangerous if had occurred on highway, it occurred in a rural area with very little traffic.
- Lumpkin, GA, USA
shifter knob button broke off! unable to control car when this important gadget is broken! can not control the gears now. can not move to P or D or R, etc. no warning at all. just fell off yesterday. luckily this happened while it was parked in a parking lot.
- Quincy, MA, USA
The gear shift popped off making us unable to put the car in drive whenever it was in park. The gear shift also came off as well.
- Ocean Springs , MS, USA
Brought the vehicle to Honda dealership due to check engine warning. Codes P0172 and P219F appeared. Honda tech performed 19-032 procedure and cleared the warning light. Three weeks later the warning light appeared again.
- San Jose, CA, USA
The contact owns a 2017 Honda CR-V. The contact stated that while parked at his residence, he went to change gears in his vehicle, and the gear shift was unable to shift. The contact stated that the piece that is attached to the gear shift had suddenly broken off The contact stated that he had to manually pair the broken peace to the gear shift in order to change gears. The contact stated that he contacted the dealer and he was advised that there were no recalls on his vehicle, however there has been several complaints about the same failure on other vehicles, same year, make, and model. The contact stated he has not contacted the manufacture at this time. The contact stated he will be getting his vehicle repaired, however he is concerned that he could experience the failure while driving the vehicle. The mileage failure was 40,000.
- Lake Geniva, WI, USA
The shift button broke off the handle to control drive train and car was in drive. Could not turn engine off or shift to park.
- La Grange , IL, USA
44,000 miles all warning lights come on. Dealer says, need new injectors and a pipe. to my knowledge injectors were redesigned. still coming on but car runs smoot. and very good gas mileage.
- Algonquin, IL, USA
I was driving with my grandchildren in my 2017 CR-V AWD and when I stopped the vehicle I was unable to put the car in park. I could not move the gear shift and then the gear shift knob fell off. I had to call my husband who was able to rig it so that we could put the car in our driveway. I researched online and on this site and see that it is a known problem. I took the car to the dealership today. They stated that it was a recall but that my car VIN was not included in the recall. My car was the first one that they had repaired that was not included in the recall. I had it fixed and paid $82.96. It is not just the money that upsets me but the fact that I was stuck with no way to put my car in park and that they knew about the problem but had not notified me to get it fixed. I did do an online chat with a Honda rep and am waiting to hear back from them. I only had 28,209 miles on my vehicle. I was not given the old parts after the repair
- Clawson, MI, USA
The shift lever push button fell off while I was driving the car. Luckily it did not cause an accident to me. Now the car is unusable until repaired.
- Everett , WA, USA
When driving, the gear shift button fell out. I was able to temporarily continue putting it in to shift gears, but then the internal part crumbled and the gear will not lock/permanently pressed in. Overnight, this caused my car to lose power (battery drain)? Will require replacement to be installed; cannot use car in meantime.
- Manitowoc, WI, USA
The contact owns a 2017 Honda CR-V. The contact stated while shifting gears, the shifter button detached without warning. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.
- Grand Rapids, MI, USA
UKNOWN. The button on the shifter knob broke when I shifted from park into reverse. I have to reassemble it every time I need to shift.
- New Haven, CT, USA
- Naples, FL, USA