10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 20,543 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Fuel injector System issue which disables KEY safety features of our CR-V's when it occurs. An injector issue should NOT cause safety features of the CR-V to stop working (ex. Adaptive Cruise Control, Lane Keeping Assist, TPS, Hill Start Assist, Braking, etc...) In addition to the disabling key safety features, this CR-V's have reportedly gone into limp mode while at highway speeds. If this occurs to you while you have a 18 wheeler on your rear, you could potentially be in a serious injury/life event.
- Sanford, NC, USA
Major driveability/safety issue. The vehicle started skipping and jerking on highway I-93 on the New Hampshire/ Massachusetts line. I was accelerating to 65 mph and merged with traffic, when the car engine began stalling intermittently. The check engine and maintenance indicator lights turned on. As I coasted to the side of the road, the vehicle continued to jerk and slow/speed up.
- Danville, NH, USA
All alerts on dashboard are active - Emission, Brakes, hill-assist, auto high-beam, collision mitigation system, etc. Can no longer drive my car safely. Dealer confirmed. The car just had its oil changed and air filter replaced.
- Walled Lake, MI, USA
CRV was running fine with zero problems prior to this incident. Stopped at a red light and when the light turned green the car would not move. Transmission would not go into gear. Dealer has vehicle and stated that the belt in the transmission broke, 2nd shaft not moving. Requires a brand new transmission
- Sykesville, MD, USA
My wife was driving the car with her 2 friends on highway left lane, all the sudden the engine light flash and the engine was stalling (cannot accelerate). She was driving 55mph before, all the sudden she only can driving 20mph even she gas up. Luckily she was able to pull over to the right lane and parked on the right side zebra lane. Then I went to help my wife I was only 5-10 minutes from where she was. I drove off the highway with 22mph even I gas up (unable to accelerate past 25th). I got out the highway then turn off and on the engine then the light disappeared. Next day we drove then emission system problem light turn on, same turn off and on the engine then the light disappeared. Next day Monday I went to my mechanic and he told me there no light on, come back when the light on. Same day Monday we drove the emissions light turn on again after we drove about 10-15 miles, I went to my mechanic and he told me there problem with the fuel system, the car unable to burn off all the fuel and the fuel get into the engine. There is a problem with the designs on the fuel and injector system and there was a recall in China and service bulletin 19-037. Of course the light turn off after my mechanic change the engine oil which in China Honda performed oil change for life for all the crv which sold in China. My mechanic did the oil change and tell me go to the dealership as soon as possible. So I went to the Honda dealership next day and they told me to pay for the diagnostic but the light not on, it does not make any sense for me to pay $179 and no code since there no light turn on on the dashboard. I told them I just want to fix the problems which stated on the bulletin, but they refused, I spoke to the manager and Honda customer service, they told me same thing, need to diagnose before anything can be done. I suggested the Honda recall all model crv from 2017 to fix the defective design problems before anyone get serious injury. Stalling is a safety iss
- Brooklyn , NY, USA
What component or system failed or malfunctioned, and is it available for inspection upon request? 2017 Honda CR-V transmission (CVT) has a leak. Brought to Honda dealership, they diagnosed with faulty torque converter seal. Yes, it is available for inspection. How was your safety or the safety of others put at risk" Transmission fluid is leaking, will lead to possible transmission failure in near future at any time. Has the problem been reproduced or confirmed by a dealer or independent service center? Car was taken to dealership and they told me it is not worrisome that transmission is leaking and to check the level more frequently. Looked on Honda forums regarding issue and problem happens in all honda models with their CVT and wide mileage range on cars affected. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No. Problem was noticed when I went underneath car to change engine oil. Transmission fluid covered the bottom of transmission. Car's undercarriage was covered in fluid.
- Naples, FL, USA
The push button knob on the gear shift broke when putting the car into reverse, during normal use. This resulted in being unable to use the gear shift to shift gears. This put passengers and pedestrians in danger in a parking lot, as the car was then unable to be shifted into park. When the CRV is unable to be put into park, the engine will not fully turn off. A 29 May 2019 Honda Service Bulletin exists for this problem and is found on NHTSA.gov. There were no warnings or symptoms before the incident occurred.
- Clovis, NM, USA
The issue was reported on 08OCT2022 to a Phil Hughes Honda. The vehicle was brought into the Phil Hughes on 13OCT2022 due to all the lights on the dash were lit up but was drivable to the dealer. Prior to completing the Service Bulletin 19-032, Phil Hughes Honda diagnosed with P0301 (Cylinder 1) misfiring and P0172 (fuel system too rich). The lead service tech has already mentioned the root cause is the fuel injectors causing the misfire and fuel system too rich. I had the vehicle for less than one day after the completion of the service bulleting 09-032. There was lost of power on the road on three (3) different occasions. Loss of power means the vehicle went into "limp" mode during normal road driving and dropped acceleration from normal speed 60mph to ~20mph and continued to decelerate to about ~10mph. The vehicle was pulled over, turned off for about 5 minutes, and turned back on with all the warning lights remaining lit. All the warning lights remain on and was diagnosed again by Phil Hughes Honda and, this time, they got more codes. But, this time there were misfires with Cylinder 1, 2, 3 AND 4 which would be codes P0301, P0302, P0303, P0304, and P0172 fuel system too rich. Again, the root cause has been diagnosed to be the fuel injectors. Case # [XXX] is open Honda of America has been contacted and Case # [XXX]. Honda of America classifies fuel injectors as an emissions part which is hard to believe as fuel in delivered to the engine which the engine is part of the power train. Honda Service Bulletin 19-032 says the POSSIBLE CAUSE is "Based on certain driving patterns and environmental factors, the DTC's state above may set or whirling noise may occur). This is not true and the true root cause is fuel injectors. This is a HIGH RISK that is waiting to occur and there could have been a FATALITY as the vehicle dropped in deceleration in the middle of the street and someone could have gotten rear-ended and killed. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Bogart, GA, USA
The automatic gear shift button completely broke off cant shift into any gear we bought it used and you can tell whoever had it before us or the dealership glued the button back so it worked for awhile
- Minot, ND, USA
Fuel injectors failed at 45k miles, resulting in PO304 and PO172. Engine dies at speed causing the vehicle to stop and requires a restart to resume acceleration. Problem is intermittent and happens without notice. Dealer confirmed failed fuel injectors. Vehicle stops enters limp mode (0% power, does not respond to accelerator input) at random speeds. vehicle needs full stop and restart to resume driving. Yes, Dealer confirmed fuel injectors are faulty and suggests this is fairly common with this model CRV Yes, Honda will replace the injectors. Suggest the failure is common but not covered under warranty or goodwill repair All dashboard warning lights (Brake System Failure, Parking Brake Failure, Traction Control, Power Steering, Lane Keeping, Malfunction Indicator Lamp, Etc.)
- Carpentersville, IL, USA
The shifter knob fell out of the shifter while in drive (operation) causing the vehicle to not be able to be shifted into neutral/park when stopped. The issue is a known issue as reporting in TSB 19-063 but the VIN of my vehicle is not included in the TSB.
- Tomah, WI, USA
while shifting into park shifter release button came out.Plastic broke on shifter release button.Had to temporarily reinstall button each time want to shift.I see there are a lot of complaints of same problem.Have worked for 32 years as an aircraft mechanic and know a part not designed correctly.
- Gilberts, IL, USA
on 5/7/2022, noticed vehicle overheated with no warning indicators other than temp gauge had risen. upon checking vehicle noticed cooling fan was not running and found coolant low. fan would run when AC was engaged clearing possible faulty fan. upon adding coolant, the fan engaged itself. This appears to be a flaw in the design of the electrical system of the vehicle that could lead to disabling the vehicle due to overheating with no prior warnings or indicators, especially since the fan is unable to run when the coolant is low to help keep engine cool.
- Cartersville, GA, USA
Emergency braking engaged unexpectedly, electronic module failure, all warning lights flashed on the information system, vehicle would not turn off, headlights flashing, windshield wipers engaged without input from driver. Transmission would not engage. This would be very dangerous if had occurred on highway, it occurred in a rural area with very little traffic.
- Lumpkin, GA, USA
shifter knob button broke off! unable to control car when this important gadget is broken! can not control the gears now. can not move to P or D or R, etc. no warning at all. just fell off yesterday. luckily this happened while it was parked in a parking lot.
- Quincy, MA, USA
The gear shift popped off making us unable to put the car in drive whenever it was in park. The gear shift also came off as well.
- Ocean Springs , MS, USA
Brought the vehicle to Honda dealership due to check engine warning. Codes P0172 and P219F appeared. Honda tech performed 19-032 procedure and cleared the warning light. Three weeks later the warning light appeared again.
- San Jose, CA, USA
The contact owns a 2017 Honda CR-V. The contact stated that while parked at his residence, he went to change gears in his vehicle, and the gear shift was unable to shift. The contact stated that the piece that is attached to the gear shift had suddenly broken off The contact stated that he had to manually pair the broken peace to the gear shift in order to change gears. The contact stated that he contacted the dealer and he was advised that there were no recalls on his vehicle, however there has been several complaints about the same failure on other vehicles, same year, make, and model. The contact stated he has not contacted the manufacture at this time. The contact stated he will be getting his vehicle repaired, however he is concerned that he could experience the failure while driving the vehicle. The mileage failure was 40,000.
- Lake Geniva, WI, USA
The shift button broke off the handle to control drive train and car was in drive. Could not turn engine off or shift to park.
- La Grange , IL, USA
- Thornton, CO, USA