10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 20,165 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
During normal shifting of the automatic transmission lever, the push button release on the shifting knob broke in two. The unit was under slight spring tension and popped out after splitting in two. The car was stuck in drive and I was unable to control the transmission. This happened while the vehicle was parked. Upon a quick internet search and after discussions with a factor maintenance representative, it appears this has been a common problem.
- Arlington, TN, USA
The contact owns a 2017 Honda CR-V. the contact stated that the instrument panel cluster failed to operate properly and various warning indicators illuminated. Also, the shift knob fractured while the vehicle was in operation. The vehicle was taken to Honda of slidell (510 E howze beach rd, slidell, la 70461, 888-296-2638) and the instrument panel was replaced and the shift knob was repaired. The dealer was unable to remedy the failures during two previous visits. The manufacturer was not contacted. The failure mileage was not available.
- Pearl, LA, USA
When pulling into a driveway at a friends house, I could not shift the car into park. I finally got it into neutral and worrying that I might have to have it towed, I put the car in reverse and had intentions of parking it in the street. When I got it into reverse, the shift button broke off and spring fell on the ground. Ended up getting it to the Honda dealer on 01/07/2019 who apparently has seen a lot of these. Car had around 13,500 miles on it at the time of the incident.
- San Antonio, TX, USA
I check engine oil yesterday and found level very high on dipstick and smelling strongly of gasoline. I called the Honda dealer checkered flag where I purchased the vehicle and took it directly there.it had only been 180 miles driven since last oil change at dealer. They offered to change oil again and then told me to keep checking oil level and return to dealer in 1000 miles. I was told the oil level was half quart over filled and was because gas was not being burned during combustion because engine was not hot enough. They said it was normal and not to worry. I don't think the oil will protect my engine when it is so diluted with gasoline.I filed a complaint and got a case number [xxx] from Honda America, but want the problem to be fixed before there is long term damage to my engine. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Virginia Beach, VA, USA
1.5 turbo engine has gasoline mixing with oil (oil dilution) I have 3000 miles since oil change and is about 3/4 quart over full mark, oil has extreme smell of gasoline. Honda is aware of this problem but seems to be doing nothing to help owners in what they call "warmer climate states". this should be veiwed as an emissions problem at some pont by the NHTSA. I have been to dealer twice for verification of problem, they cannot do anything until Honda corporate authorizes the fix which is being done in cold climate areas.
- Tallapoosa, GA, USA
Shifter button (knob) on side of shifter fell out. Car was stationary running - just started vehicle but in "park". part appears to be broken plastic. Grayish color is possible failure area (photo attached). 12/31/18; 5:50 pm est; odometer 19907
- Belleair, FL, USA
The plastic shift knob button popped out of the shifter handle while the car was running and in gear. I could not stop the engine or shift gears. Fortunately, I was able to locate the plastic button from the floor of the car with my left hand and insert it loosley into the shifter handle and then put the car into park and turn the engine off.
- West Melbourne, FL, USA
The shifter knob, Honda part no. Honda 54132tlaa62zb, fell off during use. This locks the transmission in whatever gear was last used - a potentially dangerous situation. The heritage Honda service advisor tells me that Honda is experiencing a lot of these failures.
- Parkville, MD, USA
Automatic gear shift handle button （'shift lever knob ）broken （came apart into pieces）。unable to change gears。
- Mesa, AZ, USA
One of the buttons on the shift handle broke apart. Car could not be shifted into park or reverse, only into drive1 and drive 2. engine could be turned off but not the accessories thereby causing battery failure. Car was being parked in a parking lot. Towing company and dealer service representative stated this has occurred before.
- Boynton Beach, FL, USA
Dec 18, 2018, dear sirs, I bought this car new on Oct 13, 2017. In December 2017 I took it to the dealer because it took a very long time for the engine to warm up, if I turned the heater on the temp gauge would go to completely cold. The dealer told me this was normal. I just found out today that these cars have an engine problem with gasoline getting into the oil and diluting it. I checked the oil and it was 1/4" above the full mark. The oil was changed in January of 2018 at 4200 miles, it now has 7200 miles on it. I will now take it in to the dealer to have the oil changed again. These two problems, as I understand it are related in that a cold engine will allow more fuel past the piston rings until it warms up. I took the car to the dealer about this problem in Dec 2017 when the car had 700 miles on it. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Springfield, MO, USA
Gear shift button breaks. Does not let you shift back into park. Leaves stuck in the position that the button broke in. Many complaints on you tube, dangerous problem, car should be recalled.
- Canyon Country, CA, USA
Shift lever button broke. Unable to put in park or neutral creating an unsafe condition.
- Shelbyville, KY, USA
User interface (ui) for radio operates inconsistently. Began having issues within a few weeks of owning the vehicle. Touchscreen repeatedly freezes, goes black, or the volume is unable to be controlled. Frequently the volume will go all the way to the highest level alone or while you are trying to adjust it up/down. The only solution for all of the radio issues are to roll the windows down so you don't lose your hearing and pull the car over, shut the car off, & restart the car. This is startling when the volume goes all the way up and is a major safety concern. You cannot hear what's going on around you & are in a dangerous predicament in trying to get pulled over somewhere safe to restart your car. I began reporting the issue in September 2017 to my dealership and was told the problem was with apple. Now Honda states that it is a "known issue" but has provided no solution. I have numerous videos of these occurrences for documentation. Additionally, my engine oil smells of gasoline. The dipstick reads high and the Honda dealership has advised me to change the oil every 1,000 miles and to not drive short trips. The engine hesitated once while in traffic. The engine does not heat up at idle and during cold weather you cannot operate your window defroster. This causes safety issues because you can't see out the windows. The only solution is to ride with the windows down when it's cold in order to see. While driving the car down the interstate at approx. 20,000 miles I heard a pop. When I arrived at my destination, I saw that the gear shifter knob popped out. This rendered me unable to shift my car from drive to any other gear. Honda seems to be aware of this issue, as the service tech and advisor both stated that this happens "all the time." Dealership replaced knob. Honda made a defective & dangerous product. They refuse to remedy the problems.
- Nolensville, TN, USA
The shift knob on the gear broke loose. This has caused the gear to unable to shift into park. Dealer is aware of the problem so they had parts on hand to replace for customers.
- Jonesboro, GA, USA
Engine oil was 1 quart overfull. Oil smells like gasoline. Engine oil visibly thinner than normal. Reportedly, this problem is systemic with CR-V's as ours with the turbo 4 cylinder. The gasoline should be evaporating due to engine temp; but, it's not -- as a result the gasoline dilutes the engine oil and causes the oil level to rise.
- Wentzville, MO, USA
When I went to put my car into park (car was stationary in a parking spot) the knob was missing and nowhere to be found. I was unable to put the car into park. I had to ask a stranger to look around the floor bed and other possible places so I could exit my vehicle. It randomly pops out (while driving) and I am constantly looking for it. How can I safely drive a car when I might not be able to put the car into park?
- Phoenix, AZ, USA
The contact owns a 2017 Honda CR-V. the contact stated that while attempting to park in the garage, the gear shifter handle fractured. The contact had to force the shifter into the park position. The following day the vehicle was towed to the dealer lucas Honda of jacksonville (7801 branding blvd, jacksonville, fl 32244) where they determined that there was nothing wrong with the vehicle and replaced the handle. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 35,000.
- Saint Agustine, FL, USA
Gear shift button broke making it difficult or impossible to put car in the "P" parking gear. The shift button eventually came all the way out. Vehicle was stationary when trying to change gears into "park". finally got it into park with some difficulty. Wife not happy and worried about safety if she can't put the car into park.
- Lantana, TX, USA
- Coatesville, PA, USA