10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 21,052 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
My new 2017 Honda CRV ex that only has 6850 miles driven on it has a terrible defect with oil dilution issues due to fuel leaking into the oil pans causing overflow and dilution to the oil that is supposed to be lubricating the engine. The oil smells very potent of fuel and almost 1 quart of extra fluid was drained from the oil pan when taken into the dealer after reporting the issue. The dealer agreed that there was a major issue with fuel diluting into the oil but were told by the Honda corporate tech line that they were to just replace the oil until a fix comes out. The dealer technicians asked about changing the fuel injectors or maybe a cylinder head replacement but were told not to do anything. It is not safe to release these cars back to the owner knowing there is an defect issue that they didn't even really attempt to fix that is causing internal engine parts to break down faster than normal and could cause serious safety concerns due to eventual breakdowns leading to wrecks. The companies "fix" is to go in for an oil change every 500-1000 miles even though excessive fuel is still mixing with the oil. Honda has reported that this is happening in colder climates, but I am still having major issues with this in Tennessee weather.
- Nashville, TN, USA
Driving highway speed. Suddenly vehicle begins to violently hesitate and then slows and will not accelerate (more than 10 mph). Indicators read that all systems have failed. Pulled over and shut vehicle down. Would not restart. Called emergency roadside assistance for towing to dealership. Was told by dealer that Honda stated it is a common issue in cold weather (I live and purchased the vehicle in northern wi - lame excuse. Whey sell them here if they don't work in the cold). The dealership replaced the fuel injectors and various other engine parts. I also had to have the satellite radio receiver replaced (it burnt out). There was fuel in the engine oil. All this with less than 4,000 miles on the 2017 Honda CR-V. no longer have confidence in the vehicle. It runs now, but the engine is much louder with a noticable clicking noise that wasn't there when I first purchased the vehicle. I was planning a maiden voyage from wi to seattle, wa (to visit elderly mother who lives there) but lost confidence in the vehicle's reliability. What is my fix for this? dealership balked at the suggestion of replacing the vehicle with another one. Overall, I think this is a dangerous issue to have an automobile completely fail in traffic. Limping off the roadway at a maximum possible speed of 10 mph in highway traffic conditions is a recipe for disaster and the makings for possible fatal consequences. Honda should be looking seriously into this issue and not making lame excuses like this happens to the CR-V in cold weather ([xxx]). they should also be providing compensation to owners who purchased these lemons in good faith expecting the dependability of a brand new vehicle, paying (in my case) at least $29,000 for that expectation and not ending up with something that dumps fuel into the engine oil and threatens the safety of me and my (3) passengers at the time parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 5
- Asjland, WI, USA
Hesitation on acceleration. The slower the car is moving, the worse the hesitation. This can be very dangerous, especially making a left turn in traffic.
- Colorado Springs, CO, USA
My car is a 2017 Honda CRV touring with the 1.5 liter turbocharged engine and 3200 miles. On 3/18/2018 I was driving at 70mph on interstate 180 in Pennsylvania when the car suddenly slowed, lost power, the check engine light came on, and multiple electrical systems reported malfunctions in the dash display. The car was towed to the Honda dealer and diagnosed with excess gas (approximately one quart) in the oil. The oil and filter was changed as a temporary solution, and a tech line case (ref # 4089104) was opened with Honda. I was told at this time there is no permanent recall or fix. I was advised that this is a known problem in cold climates where the car is used for short drives and does not warm up completely. Since then I have learned that all crvs with the 1.5 liter turbocharged engine have been recalled in china for the same problem.
- Williamsport, PA, USA
Gas is leaking into crankcase and diluting the engine oil therefore raising the oil level above the max fill line. Engine oil has gas odor and oil seems thinner due to dilution with gasoline.
- Liverpool, NY, USA
January 6th, 2018 car smelled of eggs and gas. Drove car 70 miles the emmisions and engine light came on and car was towed from a busy hwy 61 mn to Honda service center. They had CRV for 3 weeks. Changed oil & programmed injectors the oil had 1quart over of gas mixed into the oil. 700 miles later and car now has gas mixed into oil again and over the orange dipstick and smells of very strong gas. A service appointment made for March 14th, 2018 for oil change, rattle in the dash behind head unit and the heat problem as well. The no heat for winter driving with frozen windshield before driving and while driving is very dangerous! breaking down on a interstate hwy is also dangorus waiting 4 hours with no heat in car at -1 temp waiting for tow is dangorus. Not happy about this at all!
- Silver Bay, MN, USA
Pulling into driveway... foot on brake.... rapid acceleration... brakes failed to stop the vehicle... crashed into brick porch.
- Wilmingon, DE, USA
Transmission & transfer case leaking due to defect. New transmission & transfer case needed to be installed.
- Wurtsboro, NY, USA
- Chino Valley, AZ, USA