10.0

really awful
Crashes / Fires:
8 / 2
Injuries / Deaths:
5 / 0
Average Mileage:
17,356 miles

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« Read the previous 20 complaints

problem #38

May 152018

CR-V

  • miles
Fuel-oil smell in cabin and outside the car when it is parked in-door after drive. Fuel in oil. The oil level exceeds maximum. Gasoline smell in the oil. The car does not comply with the manufacturer's technical specification. Risks and potential impacts: The odor causes irritation of respiratory system. It can cause health problems. According to Honda : "overfilling the engine oil can result in leaks and engine damage." The diluted by gasoline or any other substance oil impacts engine work and the air turbine which is lubricated and cooled by engine oil. I am afraid of the car engine may stop on a road causing a collision.

- Racine, WI, USA

problem #37

Apr 062018

CR-V

  • 9,000 miles
During the first oil change we removed over 5 quarts of liquid. The owners manual states that the car holds only 3.7 quarts of oil. We contacted the dealership we bought it from and they informed us that this is a known issue for the 2017 Honda CR-V. gas is getting into the oil. I am now getting free oil changes, they stated I should come in for an oil change whenever the liquid rises above the fill line on the dipstick. I have managed to get an oil change every 7010 days since April 12, 2018. The last oil change I had there was at least 1 quart of gas in the oil drained out of the reservoir. That was 10 days after the last oil change. I have contacted Honda numerous times and the one time I actually talked to my case manager she told me that it was normal operation and Honda is not considering this an issue. Everything I have read so far states that excess gas in the oil is an issue and very bad for the engine. I am concerned that most consumers who purchased a 2017 Honda CR-V are not aware of this issue.

- Plainview, MN, USA

problem #36

May 212018

CR-V

  • 7,000 miles
I heard that there is oil level increase problem on this make, model, and year's engine because of fuel leak, so I checked the engine oil level a few hundred miles after changing the oil and found that the oil level is much higher than the maximum mark on the dipstick. I brought the car to dealer previously, complaining of a smell of gas in the oil when I checked it initially, and they said it is fine, that nothing is wrong. Both times of checking the oil, the car was in my garage, stationary, on level ground.

- Vacaville, CA, USA

problem #35

May 262018

CR-V

  • miles
There is certainly an excess amount of gas mixed in engine oil. Only few weeks after oil change, the oil level is already 20 mm above the max line. It's certainly a design flaw and I think Honda should be responsible for this mistake and the customers. It's huge safety concern and hope the relevant resources can take action to investigate this issue.

- Seattle, WA, USA

problem #34

Jan 102018

CR-V

  • 6,000 miles
I have had the brakes engage twice through the collision avoidance system with no other vehicles around me.dangerous as I could be rear ended.and the oil level rises with fuel dilution and gas fumes enter the passenger compartment.vehicle misfired and shutdown on highway dangerous situation and breathing gas fumes.

- Millville, NJ, USA

problem #33

Feb 142018

CR-V

  • 14,500 miles
Oil/dilution on dip stick. Gas smell on dip stick. Overfilled dip stick.

- Bridgewater, VA, USA

problem #32

Mar 172018

CR-V

  • miles
Bought this 2017 CRV exl-nav AWD in 05/2017. We did the first maintenance on March 17 to chance oil in the dealership and they found there is oil leakage. They scheduled a another day to fix it by adding some silica glue under warranty. I can not believe a new car within 1 year and 8000 miles has oil leaking issue. Reliability is the main reason I bought Honda, now I am so disappointed.

- Superior, CO, USA

problem #31

Apr 172018

CR-V

  • miles
I bought this 2017 CRV exl-nav AWD in 05/2017. We did the first maintenance on March 17 to chance oil at 8000 miles. There is oil leakage, I will talk this on another complaint. I heard that there is oil excessive problem on this 1.5T engine, so I checked the engine oil level at about 8800 miles and found that the oil level is more than 10mm higher than the maximum mark on the lipstick. I brought the car to dealer and they said it is fine. I am very upset with their answer. I have attached the photo, the oil level is exceeding the orange plastic to the metal part. Actually CRV has been stopped for sale in china for 2 months until Honda initiate a recall and extend the warranty to 6 years. Reliability is the main reason I bought Honda, now I am so disappointed. Will not consider any Honda unless they offer a satisfactory solution.

- Superior, CO, USA

problem #30

May 092018

CR-V 4-cyl

  • miles
2017 Honda CRV. Consumer writes in regards to oil dilution and gas fume problem.

- Kenmore, NY, USA

problem #29

May 052018

CR-V

  • 9,997 miles
Sometimes smell of gas in the passenger compartment. Oil level has increased and smells like gas

- Rosemount, MN, USA

problem #28

May 022018

CR-V

  • 6,850 miles
My new 2017 Honda CRV ex that only has 6850 miles driven on it has a terrible defect with oil dilution issues due to fuel leaking into the oil pans causing overflow and dilution to the oil that is supposed to be lubricating the engine. The oil smells very potent of fuel and almost 1 quart of extra fluid was drained from the oil pan when taken into the dealer after reporting the issue. The dealer agreed that there was a major issue with fuel diluting into the oil but were told by the Honda corporate tech line that they were to just replace the oil until a fix comes out. The dealer technicians asked about changing the fuel injectors or maybe a cylinder head replacement but were told not to do anything. It is not safe to release these cars back to the owner knowing there is an defect issue that they didn't even really attempt to fix that is causing internal engine parts to break down faster than normal and could cause serious safety concerns due to eventual breakdowns leading to wrecks. The companies "fix" is to go in for an oil change every 500-1000 miles even though excessive fuel is still mixing with the oil. Honda has reported that this is happening in colder climates, but I am still having major issues with this in Tennessee weather.

- Nashville, TN, USA

problem #27

May 042018

CR-V 4-cyl

  • miles
2017 Honda CRV. Consumer writes in regards to damage to the engine. The consumer was advised that gasoline was mixing with engine oil.

- Duluth, MN, USA

problem #26

Apr 092018

CR-V

  • 12,000 miles
I have fuel in my oil and there have been numerous other reports of the same. There is also a class action lawsuit involving the 2017-2018 Honda CR-V and civic vehicles that are experiencing fuel contamination of the engine oil that could result the failure of engine bearing and other internal components. This may result in catastrophic engine failure or stalling while driving. Japan's Honda to recall 350,000 over this engine issue. Migliaccio & rathod llp is investigating potential claims of fuel dilution and buildup in the engine oil of 2017-2018 Honda CR-V and civic vehicles with the 1.5L turbo engine. Under normal circumstances, un-combusted gasoline accumulates in the lubricant oil pan and evaporates under heat from the engine, that then ends up back in the engine combustion chamber as fuel. In cold temperatures, however, the engine may not warm up enough to evaporate the un-combusted gasoline. Honda owners are reporting that this leads to gasoline diluting the engine oil which manifests in a strong smell of gasoline inside the cabin, in the short term, and gasoline in the oil that may lead to engine damage in the long term. Some drivers have reported that the car's check-engine light has switched on as result. Honda has already issued a recall in china for the same 2017-2018 CR-V's and civics, but has yet to issue a recall here in the us.

- Mandeville, LA, USA

problem #25

Apr 252018

CR-V

  • 5,845 miles
The vehicles oil gas a strong gasoline smell and the crankcase appears to be over filled. Gasoline has migrated to the engine crankcase. Original oil in vehicle at 5845 miles. The odor is under the hood and very strong at oil filler cap and on the oil in the crankcase.

- Kansas City, MO, USA

problem #24

Mar 162018

CR-V

  • 4,000 miles
Driving highway speed. Suddenly vehicle begins to violently hesitate and then slows and will not accelerate (more than 10 mph). Indicators read that all systems have failed. Pulled over and shut vehicle down. Would not restart. Called emergency roadside assistance for towing to dealership. Was told by dealer that Honda stated it is a common issue in cold weather (I live and purchased the vehicle in northern wi - lame excuse. Whey sell them here if they don't work in the cold). The dealership replaced the fuel injectors and various other engine parts. I also had to have the satellite radio receiver replaced (it burnt out). There was fuel in the engine oil. All this with less than 4,000 miles on the 2017 Honda CR-V. no longer have confidence in the vehicle. It runs now, but the engine is much louder with a noticable clicking noise that wasn't there when I first purchased the vehicle. I was planning a maiden voyage from wi to seattle, wa (to visit elderly mother who lives there) but lost confidence in the vehicle's reliability. What is my fix for this? dealership balked at the suggestion of replacing the vehicle with another one. Overall, I think this is a dangerous issue to have an automobile completely fail in traffic. Limping off the roadway at a maximum possible speed of 10 mph in highway traffic conditions is a recipe for disaster and the makings for possible fatal consequences. Honda should be looking seriously into this issue and not making lame excuses like this happens to the CR-V in cold weather ([xxx]). they should also be providing compensation to owners who purchased these lemons in good faith expecting the dependability of a brand new vehicle, paying (in my case) at least $29,000 for that expectation and not ending up with something that dumps fuel into the engine oil and threatens the safety of me and my (3) passengers at the time parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 5

- Asjland, WI, USA

problem #23

Apr 182018

CR-V

  • 7,825 miles
Oil dilution, unburnt fuel is getting buy the piston rings and is getting into the oil sump, which is having a negative effect on the lubricating properties of motor oil.I had my first oil changed at my Honda dealer 5,271 miles on odometer on 10/25/2017 after driving 2,554 miles after oil change I noticed after checking oil level on dipstick that it was over full. I again had the oil changed at the same dealer on 03/19/2018 5qts of oil removed, when the capacity is 3.7 qts with oil plus filter change.I am having the same problem again less than month later with unburnt fuel getting into motor oil and diluting motor oil, well above the full mark on dipstick 04/18/2018

- Dubuque, IA, USA

problem #22

Apr 162018

CR-V

  • 7,263 miles
Oil is being diluted with gasoline.

- Watertown, MA, USA

problem #21

Mar 162018

CR-V

  • 8,900 miles
Vehicle purchased new in 8/17 and has 8900 miles. Touring trim with 1.5L turbo engine and AWD. Oil level has increased well above full mark after both of two oil changes done since purchased and smells strongly of fuel. Last oil change was done just 375 miles back. Dealer denies there is a problem with the vehicle, even though there are numerous reports and NHTSA complaints on record. I am concerned about possible engine failure due to inadequate lubrication / possible collision due to engine failure while driving. Will continue to followup with dealer service department and document actions taken in order to support any future legal action to remedy this serious defect.

- Sun City, AZ, USA

problem #20

Apr 012018

CR-V

  • 4,500 miles
The new generation of CRV vehicles have a significant problem regarding oil dilution with fuel and other liquids. This is a serious problem and can result in premature engine failure as well as other problems. We shouldn't have to change our oil every 500 miles just to make sure it isn't too high. Honda is aware of this problem, yet they are slacking on finding a fix. This problem may potentially be affecting hundreds of thousands of vehicles. China already halted sales of crvs until they fix this problem. Dear Honda, fix this problem! the longer you slack, the more customers (like me) you will lose in the future. If you value your reputation as a reliable car maker, then do your due diligence and get this problem fixed.

- Elk Grove, CA, USA

problem #19

Dec 272017

CR-V 4-cyl

  • 2,800 miles
The contact owns a 2017 Honda CR-V. the contact stated that with a low outside temperature the vehicle failed to reach operating temperature. The contact stated that the defroster failed to operate correctly as the windows and windshield experienced internal frost and freezing on the inside. (luther brookdale Honda 6800 brooklyn blvd, brooklyn center, mn 55429 (612) 424-7830) was contacted and notified of the issue. The contact stated that the thermostat was replaced however, the fix failed to remedy the vehicle. The manufacturer was also contacted and case number: [xxx] was opened. The approximate failure mileage was 2,800. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Columbia Heights, MN, USA

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