10.0

really awful
Crashes / Fires:
8 / 2
Injuries / Deaths:
5 / 0
Average Mileage:
17,449 miles

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« Read the previous 20 complaints

problem #28

May 022018

CR-V

  • 6,850 miles
My new 2017 Honda CRV ex that only has 6850 miles driven on it has a terrible defect with oil dilution issues due to fuel leaking into the oil pans causing overflow and dilution to the oil that is supposed to be lubricating the engine. The oil smells very potent of fuel and almost 1 quart of extra fluid was drained from the oil pan when taken into the dealer after reporting the issue. The dealer agreed that there was a major issue with fuel diluting into the oil but were told by the Honda corporate tech line that they were to just replace the oil until a fix comes out. The dealer technicians asked about changing the fuel injectors or maybe a cylinder head replacement but were told not to do anything. It is not safe to release these cars back to the owner knowing there is an defect issue that they didn't even really attempt to fix that is causing internal engine parts to break down faster than normal and could cause serious safety concerns due to eventual breakdowns leading to wrecks. The companies "fix" is to go in for an oil change every 500-1000 miles even though excessive fuel is still mixing with the oil. Honda has reported that this is happening in colder climates, but I am still having major issues with this in Tennessee weather.

- Nashville, TN, USA

problem #27

May 042018

CR-V 4-cyl

  • miles
2017 Honda CRV. Consumer writes in regards to damage to the engine. The consumer was advised that gasoline was mixing with engine oil.

- Duluth, MN, USA

problem #26

Apr 092018

CR-V

  • 12,000 miles
I have fuel in my oil and there have been numerous other reports of the same. There is also a class action lawsuit involving the 2017-2018 Honda CR-V and civic vehicles that are experiencing fuel contamination of the engine oil that could result the failure of engine bearing and other internal components. This may result in catastrophic engine failure or stalling while driving. Japan's Honda to recall 350,000 over this engine issue. Migliaccio & rathod llp is investigating potential claims of fuel dilution and buildup in the engine oil of 2017-2018 Honda CR-V and civic vehicles with the 1.5L turbo engine. Under normal circumstances, un-combusted gasoline accumulates in the lubricant oil pan and evaporates under heat from the engine, that then ends up back in the engine combustion chamber as fuel. In cold temperatures, however, the engine may not warm up enough to evaporate the un-combusted gasoline. Honda owners are reporting that this leads to gasoline diluting the engine oil which manifests in a strong smell of gasoline inside the cabin, in the short term, and gasoline in the oil that may lead to engine damage in the long term. Some drivers have reported that the car's check-engine light has switched on as result. Honda has already issued a recall in china for the same 2017-2018 CR-V's and civics, but has yet to issue a recall here in the us.

- Mandeville, LA, USA

problem #25

Apr 252018

CR-V

  • 5,845 miles
The vehicles oil gas a strong gasoline smell and the crankcase appears to be over filled. Gasoline has migrated to the engine crankcase. Original oil in vehicle at 5845 miles. The odor is under the hood and very strong at oil filler cap and on the oil in the crankcase.

- Kansas City, MO, USA

problem #24

Mar 162018

CR-V

  • 4,000 miles
Driving highway speed. Suddenly vehicle begins to violently hesitate and then slows and will not accelerate (more than 10 mph). Indicators read that all systems have failed. Pulled over and shut vehicle down. Would not restart. Called emergency roadside assistance for towing to dealership. Was told by dealer that Honda stated it is a common issue in cold weather (I live and purchased the vehicle in northern wi - lame excuse. Whey sell them here if they don't work in the cold). The dealership replaced the fuel injectors and various other engine parts. I also had to have the satellite radio receiver replaced (it burnt out). There was fuel in the engine oil. All this with less than 4,000 miles on the 2017 Honda CR-V. no longer have confidence in the vehicle. It runs now, but the engine is much louder with a noticable clicking noise that wasn't there when I first purchased the vehicle. I was planning a maiden voyage from wi to seattle, wa (to visit elderly mother who lives there) but lost confidence in the vehicle's reliability. What is my fix for this? dealership balked at the suggestion of replacing the vehicle with another one. Overall, I think this is a dangerous issue to have an automobile completely fail in traffic. Limping off the roadway at a maximum possible speed of 10 mph in highway traffic conditions is a recipe for disaster and the makings for possible fatal consequences. Honda should be looking seriously into this issue and not making lame excuses like this happens to the CR-V in cold weather ([xxx]). they should also be providing compensation to owners who purchased these lemons in good faith expecting the dependability of a brand new vehicle, paying (in my case) at least $29,000 for that expectation and not ending up with something that dumps fuel into the engine oil and threatens the safety of me and my (3) passengers at the time parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 5

- Asjland, WI, USA

problem #23

Apr 182018

CR-V

  • 7,825 miles
Oil dilution, unburnt fuel is getting buy the piston rings and is getting into the oil sump, which is having a negative effect on the lubricating properties of motor oil.I had my first oil changed at my Honda dealer 5,271 miles on odometer on 10/25/2017 after driving 2,554 miles after oil change I noticed after checking oil level on dipstick that it was over full. I again had the oil changed at the same dealer on 03/19/2018 5qts of oil removed, when the capacity is 3.7 qts with oil plus filter change.I am having the same problem again less than month later with unburnt fuel getting into motor oil and diluting motor oil, well above the full mark on dipstick 04/18/2018

- Dubuque, IA, USA

problem #22

Apr 162018

CR-V

  • 7,263 miles
Oil is being diluted with gasoline.

- Watertown, MA, USA

problem #21

Mar 162018

CR-V

  • 8,900 miles
Vehicle purchased new in 8/17 and has 8900 miles. Touring trim with 1.5L turbo engine and AWD. Oil level has increased well above full mark after both of two oil changes done since purchased and smells strongly of fuel. Last oil change was done just 375 miles back. Dealer denies there is a problem with the vehicle, even though there are numerous reports and NHTSA complaints on record. I am concerned about possible engine failure due to inadequate lubrication / possible collision due to engine failure while driving. Will continue to followup with dealer service department and document actions taken in order to support any future legal action to remedy this serious defect.

- Sun City, AZ, USA

problem #20

Apr 012018

CR-V

  • 4,500 miles
The new generation of CRV vehicles have a significant problem regarding oil dilution with fuel and other liquids. This is a serious problem and can result in premature engine failure as well as other problems. We shouldn't have to change our oil every 500 miles just to make sure it isn't too high. Honda is aware of this problem, yet they are slacking on finding a fix. This problem may potentially be affecting hundreds of thousands of vehicles. China already halted sales of crvs until they fix this problem. Dear Honda, fix this problem! the longer you slack, the more customers (like me) you will lose in the future. If you value your reputation as a reliable car maker, then do your due diligence and get this problem fixed.

- Elk Grove, CA, USA

problem #19

Dec 272017

CR-V 4-cyl

  • 2,800 miles
The contact owns a 2017 Honda CR-V. the contact stated that with a low outside temperature the vehicle failed to reach operating temperature. The contact stated that the defroster failed to operate correctly as the windows and windshield experienced internal frost and freezing on the inside. (luther brookdale Honda 6800 brooklyn blvd, brooklyn center, mn 55429 (612) 424-7830) was contacted and notified of the issue. The contact stated that the thermostat was replaced however, the fix failed to remedy the vehicle. The manufacturer was also contacted and case number: [xxx] was opened. The approximate failure mileage was 2,800. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Columbia Heights, MN, USA

problem #18

Mar 082018

CR-V

  • 8,000 miles
We purchased our Honda CRV ex-L in October of 2017, within 5 months we noticed a strong gasoline small in our cabin. One day I checked the oil level by pulling the dipstick and noticed that the oil level was 1 full inch above the full mark. I also noticed that the oil on the dipstick reeked of gas and was very dark and watery. I immediately did a google search of this issue, knowing that our last oil change was less than 3,000 miles ago from our local Honda dealer and I was shocked with the results. Thousands of owners with the 2017-2018 CRV with the 1.5 liter turbo engine are having this exact same issue. The issue is called oil dilution and a large amount of gas is getting into the oil but the reasons are unknown. I immediately called my local dealer and had my car in the next day. They claimed they have never seen anything like this before as my oil had so much gasoline in it that it poured out like water. They scheduled a call with Honda engineers the following Monday and they were advised to change the oil and drive the car again. They did so and the gas volume filled up very quickly in the new oil so the next step was to replace the fuel injectors. Based on my research online many other owners have had the same procedure performed which didn't fix the issue. However the injectors were replaced on my car and the vehicle was given back to me, claimed to have been fully fixed. Needless to say less than 2 weeks after I got my vehicle back I checked the oil level and once again it's well above the full mark with a strong smell of gasoline. I've called Honda corporate and their customer service just plain sucks. Lack of empathy, lack of acknowledgement of this being a widespread issue and no resolution of concerns. I'm currently fighting with them, pleading to get a extension on the powertrain warranty as there is no doubt that engine damage has already occurred.

- Huntley, IL, USA

problem #17

Feb 052018

CR-V

  • 5,000 miles
The 1.5 turbo engine's all experience a coolant heating up under 32degrees F problem. At idle the temperature cools down and heater does not supply warm air. Also the engine oil is being diluted by an overly rich mixture causing unburned gas to enter the crankcase diluting the engine oil and causing engine damage. Dealer has no clue when I took it in to why so I have to change oil eve3ry 1000 miles to protect the engine

- Cinnaminson, NJ, USA

problem #16

Feb 202018

CR-V

  • 9,130 miles
Engine oil is overfilling and being diluted with gas. Strong gas smell. When changing oil, more than what was needed to fill engine oil to full

- Los Angeles, CA, USA

problem #15

Mar 282018

CR-V

  • 2,800 miles
My 2017 Honda CR-V it's a new broche with only 3,800 miles and I'm very concerned about the oil level raising drastically, so bad that I had to do an oil chance at only 3,000 miles when the first service was supposed to be done at 5,000 miles. It's been 800 miles since the oil change and the oil level is well above the second mark on the dipstick with a strong gasoline odor, yes, for the little experience I have with vehicles I'm more than sure this engine is mixing up gasoline with the oil, reason why the oil level goes up and looks thinner than normal almost like water. My concern is that if the oil delude drastically the engine eventually will fail for lack of lubrication, and the whole powertrain will be damage! Honda needs to find a solution to this issues asap or risk many cars needing a new engine soon! many people it's having this issues with oil dilution and heat not working properly plus an strong gas smell in the cabin and oil compartment!! I drive my car approximately 20 miles a day mixed driving, highway and city!!

- Norwalk, CT, USA

problem #14

Mar 182018

CR-V

  • 3,200 miles
My car is a 2017 Honda CRV touring with the 1.5 liter turbocharged engine and 3200 miles. On 3/18/2018 I was driving at 70mph on interstate 180 in Pennsylvania when the car suddenly slowed, lost power, the check engine light came on, and multiple electrical systems reported malfunctions in the dash display. The car was towed to the Honda dealer and diagnosed with excess gas (approximately one quart) in the oil. The oil and filter was changed as a temporary solution, and a tech line case (ref # 4089104) was opened with Honda. I was told at this time there is no permanent recall or fix. I was advised that this is a known problem in cold climates where the car is used for short drives and does not warm up completely. Since then I have learned that all crvs with the 1.5 liter turbocharged engine have been recalled in china for the same problem.

- Williamsport, PA, USA

problem #13

Mar 192018

CR-V

  • miles
I checked the level of the oil on the dipstick and the level shows as being high, past the 'full" reference point with a few millimeters. Also, the oil has a strong gas odor. The mileage on the engine is 8454, and the first oil change was performed at 6547 miles, 2 months ago.

- Hillsboro, OR, USA

problem #12

Mar 162018

CR-V

  • 5,800 miles
The oil level in the crank case continually rises and smells strongly of gasoline. Within 5000 miles, and 40% oil life according to the maintenance minder, it had risen well above the max line on the dip stick.

- Raleigh, NC, USA

problem #11

Mar 172018

CR-V

  • 8,550 miles
Gas is leaking into crankcase and diluting the engine oil therefore raising the oil level above the max fill line. Engine oil has gas odor and oil seems thinner due to dilution with gasoline.

- Liverpool, NY, USA

problem #10

Mar 082018

CR-V

  • miles
I purchased a 2017 Honda CRV-ex with the 1.5 turbo engine in November 2017 and plan to give this car to my niece as a graduation present in 2019. I took it for its first oil change, at 137 miles, and the dealer told me that there was gasoline in the oil. After the oil change, I researched the issue and discovered that many people (2017 Honda CRV owners with the 1.5 turbo engine) in the usa had this problem. The details are listed in the Honda forums and on edmunds. I also saw that Honda was recalling 350K 2017-2018 crvs with the 1.5 turbo engine, in china, as the software needed to be updated. It appears that the fuel ejectors were supplying too much gasoline and the residual gasoline was leaking around the cylinders into the oil. I requested Honda-usa to get access to this software update via my local dealer (boch Honda West in westford, MA). It is my understanding that the software update is available. Honda-usa sent me a response indicating that there was no recall on my vehicle and I should go back to the dealer. I have called the dealer, again, but they cannot do much without the software update. I told Honda-usa that this problem is very concerning for the future of the engine reminded them that their dealer found the problem of gasoline in the engine and that both I and the dealer were concerned. My case number with Honda is 07116734. Some of the web sites (links) that further define the problem ate as follow: 1) https://www.reuters.com/article/us-Honda-china-recall/Honda-stops-selling-new-Cr-vs-in-china-after-recall-plan-rejected-iduskcn1ge1P8 2) www.crvownersclub.com/forums/14-problems-issues/170193-potential-major-issue-2017-CR-V-gasoline-gets-into-engine-oil-tank.html 3) https://forums.edmunds.com/discussion/50438/Honda/CR-V/new-CR-V-cold-weather-runs-rich-gas-in-oil-multiple-complaints

- Acton, MA, USA

problem #9

Jan 082018

CR-V

  • 7,853 miles
The vehicle does not heat up when idling which mean remote start to clear the ice from the windshield and warm the cabin does not work. Honda told me it has to be driven to produce heat. They've replaced the thermostat and flushed the cooling system. I have to drive to work down a decline for 8 miles. After 4 miles the engine gauge begins to rise and then by the time I reach 8 miles (bottom of the hill) the engine temperature gauge bottoms out back down to the cold. The heat that may have started how ever feeble is now once again cold. Any ice on the windows is still there because the whole car inside is still cold. If it wasn't for the heated seats I'd freeze to death. The service manager came to take my car one morning and saw this happen. He was told by Honda the engine doesn't produce heat with out a load on it. This vehicle should never have been sold North of Ohio. It is unsafe. I also have a strong gasoline smell in my oil that will soon be taken in for. Also, the safety features all become inactive because of a little rain or snow. The Honda dealer recalibrated them but it still happens. The lack of heat on idle is unacceptable though.

- Negaunee, MI, USA

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