10.0

really awful
Crashes / Fires:
8 / 2
Injuries / Deaths:
5 / 0
Average Mileage:
17,356 miles

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« Read the previous 20 complaints

problem #18

Mar 082018

CR-V

  • 8,000 miles
We purchased our Honda CRV ex-L in October of 2017, within 5 months we noticed a strong gasoline small in our cabin. One day I checked the oil level by pulling the dipstick and noticed that the oil level was 1 full inch above the full mark. I also noticed that the oil on the dipstick reeked of gas and was very dark and watery. I immediately did a google search of this issue, knowing that our last oil change was less than 3,000 miles ago from our local Honda dealer and I was shocked with the results. Thousands of owners with the 2017-2018 CRV with the 1.5 liter turbo engine are having this exact same issue. The issue is called oil dilution and a large amount of gas is getting into the oil but the reasons are unknown. I immediately called my local dealer and had my car in the next day. They claimed they have never seen anything like this before as my oil had so much gasoline in it that it poured out like water. They scheduled a call with Honda engineers the following Monday and they were advised to change the oil and drive the car again. They did so and the gas volume filled up very quickly in the new oil so the next step was to replace the fuel injectors. Based on my research online many other owners have had the same procedure performed which didn't fix the issue. However the injectors were replaced on my car and the vehicle was given back to me, claimed to have been fully fixed. Needless to say less than 2 weeks after I got my vehicle back I checked the oil level and once again it's well above the full mark with a strong smell of gasoline. I've called Honda corporate and their customer service just plain sucks. Lack of empathy, lack of acknowledgement of this being a widespread issue and no resolution of concerns. I'm currently fighting with them, pleading to get a extension on the powertrain warranty as there is no doubt that engine damage has already occurred.

- Huntley, IL, USA

problem #17

Feb 052018

CR-V

  • 5,000 miles
The 1.5 turbo engine's all experience a coolant heating up under 32degrees F problem. At idle the temperature cools down and heater does not supply warm air. Also the engine oil is being diluted by an overly rich mixture causing unburned gas to enter the crankcase diluting the engine oil and causing engine damage. Dealer has no clue when I took it in to why so I have to change oil eve3ry 1000 miles to protect the engine

- Cinnaminson, NJ, USA

problem #16

Feb 202018

CR-V

  • 9,130 miles
Engine oil is overfilling and being diluted with gas. Strong gas smell. When changing oil, more than what was needed to fill engine oil to full

- Los Angeles, CA, USA

problem #15

Mar 282018

CR-V

  • 2,800 miles
My 2017 Honda CR-V it's a new broche with only 3,800 miles and I'm very concerned about the oil level raising drastically, so bad that I had to do an oil chance at only 3,000 miles when the first service was supposed to be done at 5,000 miles. It's been 800 miles since the oil change and the oil level is well above the second mark on the dipstick with a strong gasoline odor, yes, for the little experience I have with vehicles I'm more than sure this engine is mixing up gasoline with the oil, reason why the oil level goes up and looks thinner than normal almost like water. My concern is that if the oil delude drastically the engine eventually will fail for lack of lubrication, and the whole powertrain will be damage! Honda needs to find a solution to this issues asap or risk many cars needing a new engine soon! many people it's having this issues with oil dilution and heat not working properly plus an strong gas smell in the cabin and oil compartment!! I drive my car approximately 20 miles a day mixed driving, highway and city!!

- Norwalk, CT, USA

problem #14

Mar 182018

CR-V

  • 3,200 miles
My car is a 2017 Honda CRV touring with the 1.5 liter turbocharged engine and 3200 miles. On 3/18/2018 I was driving at 70mph on interstate 180 in Pennsylvania when the car suddenly slowed, lost power, the check engine light came on, and multiple electrical systems reported malfunctions in the dash display. The car was towed to the Honda dealer and diagnosed with excess gas (approximately one quart) in the oil. The oil and filter was changed as a temporary solution, and a tech line case (ref # 4089104) was opened with Honda. I was told at this time there is no permanent recall or fix. I was advised that this is a known problem in cold climates where the car is used for short drives and does not warm up completely. Since then I have learned that all crvs with the 1.5 liter turbocharged engine have been recalled in china for the same problem.

- Williamsport, PA, USA

problem #13

Mar 192018

CR-V

  • miles
I checked the level of the oil on the dipstick and the level shows as being high, past the 'full" reference point with a few millimeters. Also, the oil has a strong gas odor. The mileage on the engine is 8454, and the first oil change was performed at 6547 miles, 2 months ago.

- Hillsboro, OR, USA

problem #12

Mar 162018

CR-V

  • 5,800 miles
The oil level in the crank case continually rises and smells strongly of gasoline. Within 5000 miles, and 40% oil life according to the maintenance minder, it had risen well above the max line on the dip stick.

- Raleigh, NC, USA

problem #11

Mar 172018

CR-V

  • 8,550 miles
Gas is leaking into crankcase and diluting the engine oil therefore raising the oil level above the max fill line. Engine oil has gas odor and oil seems thinner due to dilution with gasoline.

- Liverpool, NY, USA

problem #10

Mar 082018

CR-V

  • miles
I purchased a 2017 Honda CRV-ex with the 1.5 turbo engine in November 2017 and plan to give this car to my niece as a graduation present in 2019. I took it for its first oil change, at 137 miles, and the dealer told me that there was gasoline in the oil. After the oil change, I researched the issue and discovered that many people (2017 Honda CRV owners with the 1.5 turbo engine) in the usa had this problem. The details are listed in the Honda forums and on edmunds. I also saw that Honda was recalling 350K 2017-2018 crvs with the 1.5 turbo engine, in china, as the software needed to be updated. It appears that the fuel ejectors were supplying too much gasoline and the residual gasoline was leaking around the cylinders into the oil. I requested Honda-usa to get access to this software update via my local dealer (boch Honda West in westford, MA). It is my understanding that the software update is available. Honda-usa sent me a response indicating that there was no recall on my vehicle and I should go back to the dealer. I have called the dealer, again, but they cannot do much without the software update. I told Honda-usa that this problem is very concerning for the future of the engine reminded them that their dealer found the problem of gasoline in the engine and that both I and the dealer were concerned. My case number with Honda is 07116734. Some of the web sites (links) that further define the problem ate as follow: 1) https://www.reuters.com/article/us-Honda-china-recall/Honda-stops-selling-new-Cr-vs-in-china-after-recall-plan-rejected-iduskcn1ge1P8 2) www.crvownersclub.com/forums/14-problems-issues/170193-potential-major-issue-2017-CR-V-gasoline-gets-into-engine-oil-tank.html 3) https://forums.edmunds.com/discussion/50438/Honda/CR-V/new-CR-V-cold-weather-runs-rich-gas-in-oil-multiple-complaints

- Acton, MA, USA

problem #9

Jan 082018

CR-V

  • 7,853 miles
The vehicle does not heat up when idling which mean remote start to clear the ice from the windshield and warm the cabin does not work. Honda told me it has to be driven to produce heat. They've replaced the thermostat and flushed the cooling system. I have to drive to work down a decline for 8 miles. After 4 miles the engine gauge begins to rise and then by the time I reach 8 miles (bottom of the hill) the engine temperature gauge bottoms out back down to the cold. The heat that may have started how ever feeble is now once again cold. Any ice on the windows is still there because the whole car inside is still cold. If it wasn't for the heated seats I'd freeze to death. The service manager came to take my car one morning and saw this happen. He was told by Honda the engine doesn't produce heat with out a load on it. This vehicle should never have been sold North of Ohio. It is unsafe. I also have a strong gasoline smell in my oil that will soon be taken in for. Also, the safety features all become inactive because of a little rain or snow. The Honda dealer recalibrated them but it still happens. The lack of heat on idle is unacceptable though.

- Negaunee, MI, USA

problem #8

Feb 222018

CR-V

  • 5,500 miles
I purchased a 2017 CRV from ashland Honda and Toyota in ashland, wi in August 2017. On February 23, 2018, my car which has 5500 miles on it, started making a horrible noise and began losing power while on the highway. The noise continued throughout the weekend. We made an appointment with ashland Honda and Toyota to service the call. Honda corporate and the service manager (jerry) at ashland Honda and Toyota determined through video chats and conference calls that the cams were destroyed in my engine. They believe this had to do with fuel and oil mixing and getting into the engine. Honda requested that ashland Honda replace the head of the engine. They have no fix for the problem with the fuel and oil mixing and destroying the engine. The service manager said because the government is involved due to emissions, this issue will be continuing, and at this time there is no fix. He also stated that corporate informed him this was a regional issue due to our climate, and they are currently trying to figure out a software fix for the problem. No resolution at this point. Corporate further stated that they are seeing this issue when the temperature is between 10 and 30 degrees. I was offered a 100,000 extended warranty and recommended that I go to the dealer every 500 miles to get an oil change to see if fuel is mixing with the oil. Shocked at the lack of resolution, I asked the service manager if Honda corporate was comfortable giving me my car back after the cams were replaced with no resolution, and he said yes. I do not believe this is ethical at all for Honda to not have a fix to an engine problem that could endanger myself and/or my family. The car engine is being replaced when parts are delivered. Again, no resolution to the problem with the oil and gas combining and fixing issue.

- Ashland, WI, USA

problem #7

Jan 062018

CR-V

  • 4,800 miles
January 6th, 2018 car smelled of eggs and gas. Drove car 70 miles the emmisions and engine light came on and car was towed from a busy hwy 61 mn to Honda service center. They had CRV for 3 weeks. Changed oil & programmed injectors the oil had 1quart over of gas mixed into the oil. 700 miles later and car now has gas mixed into oil again and over the orange dipstick and smells of very strong gas. A service appointment made for March 14th, 2018 for oil change, rattle in the dash behind head unit and the heat problem as well. The no heat for winter driving with frozen windshield before driving and while driving is very dangerous! breaking down on a interstate hwy is also dangorus waiting 4 hours with no heat in car at -1 temp waiting for tow is dangorus. Not happy about this at all!

- Silver Bay, MN, USA

problem #6

Mar 032018

CR-V

  • 7,500 miles
I was backing into my driveway, I stopped the vehicle, my foot on the brake, then shifted to drive and suddenly without warning, the vehicle accelerated at a high rate of speed moving forward despite my heavy pressure on the brakes I could not stop the vehicle and I wound up crashing into my car into my neighbors house, with extensive damage to the house and my car. I sustained minor injuries

- Hampton Bays, NY, USA

problem #5

Nov 202017

CR-V

  • 1,050 miles
Gas is mixing in the oil of our new 2017 Honda CR-V. the 1.5 liter engine does not warm up sufficiently in cold weather, runs rich, and leaves un-combusted gas in the oil. This triggers engine warning lights and requires frequent oil changes. Engine performance and drivability suffer. This problem is also being reported on social media by other Honda CR-V owners who drive in colder climates. We are concerned that it is causing long term damage to the engine of our new vehicle. I caution prospective buyers to postpone the purchase of a 2017 or newer Honda CR-V with the 1.5 liter engine until Honda solves to this problem. The fifth generation CR-V is an excellent car in many respects, but this is a major problem. I cannot recommend the car, particularly to those who drive in colder climates, until a fix is found. Reuters reported in February that Honda has announced a recall of 350,000 CR-V's in china for what appears to be a similar issue. We've driven our car for about six months, and it has less than 2,000 miles on it. We typically use the car for short drives within the city. Our car was at the dealer for over two weeks when the problem first occurred. A field rep from Honda was sent out to the dealer to try to assist. Sensors and fuel injectors were replaced. The oil and filter was changed. At this time our engine had less than 1100 miles on it. These repairs did not correct the problem. In mid-January the engine warning lights were triggered again. Our dealer noted the smell of gas in our oil and once again changed the oil and filter. We had less than 1500 miles on the car for this service. Honda does not appear to have a solution to this problem. The oil and filter changes are a bandaid, and long term damage may be occurring to our engine. Honda may have a major problem on its hands with the 1.5 liter engine.

- Duluth, MN, USA

problem #4

Feb 282018

CR-V

  • miles
2017 Honda CRV. Consumer writes in regards to concerns with the engine not warming up. The consumer stated the engine blows cold air at stop signs, which makes it difficult to unfog the windows. The manufacturer was notified and stated the vehicle was operating as designed, the consumer simply lived in a cold area. The manufacturer stated a design change would be created for future models.

- Washington, DC, USA

problem #3

Jul 102017

CR-V 4-cyl

  • miles
2017 Honda CR-V. consumer writes in regards to acceleration issues. The consumer stated the vehicle did not respond above 3000 RPM when the acceleration pedal was pressed to the floor. The consumer no longer owns the vehicle. Updated 10/05/2017

- Sandy, UT, USA

problem #2

May 282017

CR-V

  • 100 miles
Frequent noxious gas fumes in the cabin of the vehicle. Often when the vehicle is sitting idle, or starting, there is a strong smell of gas in the cabin. This issue began a couple weeks after purchasing the vehicle (February 3) and has happened most recently on May 28. The incident on May 28 was so toxic that I developed a headache and had to open all windows to try to relieve the issue.

- Grafton, WI, USA

problem #1

Feb 252017

CR-V

  • 275 miles
Rodents keep chewing through air hoses for the emissions system. It's happened twice in a week despite traps, rodent deterrent, etc.

- Bend, OR, USA