10.0

really awful
Crashes / Fires:
8 / 2
Injuries / Deaths:
5 / 0
Average Mileage:
17,404 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Honda CR-V:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #353

Jul 312020

CR-V

  • miles
I was parking un my job parking lot. When was lunch time Y when're my car to eat lunch I tried to start the engine to play music and to turn in the ac. And the message the system is broken appears and the lights where flashing then the car died. Later at the end of the day I call somebody to help me to change the battery but the battery was fine. Was just the car

- Vineyard, UT, USA

problem #352

Jul 152020

CR-V

  • 29,500 miles
The contact owns a 2017 Honda CR-V. the contact stated that while coasting downhill, the check engine warning light illuminated. The contact stated that on approaching a stop sign, the brake pedal was depressed and the check engine warning light disappeared. The contact stated that while depressing the accelerator pedal to the floorboard, the vehicle failed to respond with the check engine warning light illuminated. The contact pulled over and had the vehicle towed to bend Honda located at 2225 ne hwy 20, bend, or 97701, (541)797-2054, where the mechanic was unable to duplicate the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of failure. The failure mileage was 29,500.

- Bend, OR, USA

problem #351

Jun 282020

CR-V 4-cyl

  • 18,559 miles
Leaky compressor and discharge hose within 4 years, suggesting defective design/manufacturing, possibly due to transition to 1234yf refrigerant. This refrigerant being flammable and more hazardous & flammable than the previous R-134A refrigerant, this leakage represents a possible safety hazard (not just comfort) is worth noting that this issue appeared so widespread, that one dealer suggested a 3 week minimum wait for the parts. Honda has already issued an A/C extended warranty for a similar vehicle (Honda civic)

- Melrose, MA, USA

problem #350

Jan 012020

CR-V 4-cyl

  • 35,000 miles
2017 Honda CRV LX. I pulled oil dip stick to check oil and it smelled like straight gasoline. So I unscrewed oil cap same thing. No oil smell just gas. I then contacted a local garage in my area and told them about it. They said there's definitely something wrong because there should be no gas in the oil. I then contacted the Honda dealer in my area and they scheduled me an appointment because the mechanic I talked to said their shouldn't be gas in the oil. When I arrived to my appointment the mechanic I talked to wasn't working and they gave me another Honda mechanic. I explained my concern and the first mechanic I talked to concerns and what he said to me on the phone. They then took the vehicle into the garage to look at it. The mechanic came out and said he changed the oil for us and assured me that my vehicle should have the gas smell in the oil because that's the way the engines were designed. I then told him that I read a lot of complaints about this issue to Honda and it was supposed to be looked into by Honda. He said never in his career has he bin wrong about this problem. I said well I want it documented in the paperwork that the oil smells like straight gas and if something would happen to the vehicle that I wanted it fixed in full by Honda because of what he had said to me. There are thousands of complaints about this issue to Honda. People are having to pay lots of money to get their engines fixed out of pocket because they will not look into it and file a recall. Our vehicle was under warranty still at this time with only 35000 miles and nothing was done to fix the problem. Just swept under the rug so when it kills the engine we the buyers are stuck paying for it. I hope someone actually reviews this and takes action. Honda has already said they'd look into it because they were fully aware of the problem and would resolve the issue.

- Chicora, PA, USA

problem #349

Jan 012019

CR-V 4-cyl

  • 20,000 miles
The engine oil constantly fills with gasoline, raising the fluid level much, much higher than the recommended levels on the dipstick. The oil viscosity is also changed, which will cause undue engine wear and tear. There is also a strong odor of gasoline inside of the cabin, especially when the defroster is on.

- Milwaukee, WI, USA

problem #348

Apr 302020

CR-V

  • 47,254 miles
1. numerous people including myself have been affected by this car draining a brand new battery and leaving people stranded and needing a jumpstart. My car is currently at the dealership again to have this issue looked at, last time they told me I needed a new battery, now they can't give me that same reason since my battery is brand new. 2. my instrument panel wouldn't dim making it extremely bright at night and difficult to see the road. Honda had to replace the entire system. 3. my car randomly flashes a collision warning "brake" while beeping so loudly when there's actually nothing in front of me whether I'm on the freeway or side streets and this I believe is the most dangerous problem of all since my car has the ability to brake for me if it senses a collision, and my car braking abruptly for no reason could be what gets me into an accident!

- Tustin, CA, USA

problem #347

Mar 222020

CR-V

  • 20,000 miles
I have gas mixing with the oil. I took it to Honda and they really recommended a early oil change. Two weeks later I have more gas in the oil. I never drive the car less than 20 miles at a time. The oil is above the plastic on the dipstick and onto the metal portion. The vehicle only has 20,000 miles on it. Honda's told me they would give me the extended warranty six years unlimited mileage. I want the problem fixed before it ruins my engine. If there's too much oil in the engine this could trigger a engine shutdown. That could be a hazardous condition. If the engine shutdown in heavy traffic this could become a life or death situation.

- Round Lake Beach, IL, USA

problem #346

Jan 212020

CR-V

  • 19,000 miles
I was driving on I-5 about 70 mph, suddenly the car started running rough and speed dropped immediately to 10-12 mph. The check engine light came on. I immediately pulled to the side of the road. After a minute or so the car returned to normal. I continued driving to the next dealer and had them inspect the car. They could find nothing wrong and gave me back my car. After driving an additional 15 minutes the same thing happened only the check engine light and many other warning lights came on and flashed. Once again I pulled to the side of the road and was towed to the dealership. They then changed the oil, replaced a fouled spark plug, adjusted the fuel injector settings and replaced the climate control unit. Honda has been unable to explain to me why this would solve the problem long term.

- Silverdale, WA, USA

problem #345

Jan 072020

CR-V

  • 73,000 miles
The contact owns a 2017 Honda CR-V. the contact stated that while driving at 45 mph, the steering wheel ceased with several unknown warning lights illuminated. The vehicle was driven home, parked overnight, and resumed normal operation the following day. The vehicle was taken to the hendrick Honda of charleston located at (1539 savannah highway, charleston, SC 29407 (843) 279-0447) where it was diagnosed and determined that the engine module needed to be reprogrammed. The vehicle was repaired however, the failure recurred multiple times intermittently. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.

- Hanahan, SC, USA

problem #344

Dec 142019

CR-V

  • 35,000 miles
All of the warning lights on the dash light up and stay lit up even after the car is turned off and back on. The dealer reset the computer and after driving for a couple of hours the warning lights came back on. When the lights come on the car loses power and can not excellerate. Climbing a steep hill is very difficult.

- West Warwick, RI, USA

problem #343

Feb 282020

CR-V

  • 42,567 miles
I owned my 2017 Honda CRV for 2 years with ~43000 miles on it. Feb 28th 2020 I got the emission control error or check engine light, its steady light not blinking, while driving on the highway. I did not have it service recently or filled gas. A car with 43K miles has emission issues just seems poor design.

- Reading, PA, USA

problem #342

Aug 012017

CR-V

  • 2,645 miles
The contact owns a 2017 Honda CRV. The contact stated fuel penetrated the engine oil. The contact inspected the vehicle oil level and found that the dip stick also had fuel. The failure was experienced numerous times. The vehicle was taken to russ darrow Honda located at 10851 w metro auto mall, milwaukee, wi 53224, (414)-586-5400, to be diagnosed. The contact was informed that that engine oil was consistent and also that the engine operated as intended with the design of the fuel injectors. The mechanic also did not find excess oil while the vehicle was being inspected. The manufacturer extended the warranty on the vehicle due to possible gas/oil dilution. The manufacturer was informed of the failure. The approximate failure mileage was 2,645. The VIN was invalid.

- Fox Point, WI, USA

problem #341

Feb 172020

CR-V

  • 26,784 miles
While driving on city streets numerous system warnings sounded and illuminated, and several vehicle systems became disabled. Gasoline seeping into engine oil caused these issues which include electric parking brake problem, TPMS problem, brake system problem, brake hold system problem, AWD system problem, adaptive cruise control problem, collision mitigation system problem, road departure mitigation system problem, and emissions system problem. The dealer found the engine oil to be saturated with gasoline which according to them caused faults in the other systems.

- Milwaukee, WI, USA

problem #340

Feb 042020

CR-V

  • 46,000 miles
26,000 miles had the new car towed and determined brake booster assembly caused several warning lights and disabled the vehicle. 1 year later at 46,000 had the car towed determined to be fuel injector and pipe set off codes and vehicle was disabled. Both times, I had the vehicle parked in a parking lot, was able to start it, but could not move it due to multiple failures. Every oil change I ask if there are any vehicle recalls and they always look up the VIN and determine my particular vehicle is not on the list. Apparently is should be.

- Rochester, MN, USA

problem #339

Feb 072020

CR-V

  • miles
Vehicle battery will die after two days of non starting. This happens constantly.

- Sylmar, CA, USA

problem #338

Jan 032020

CR-V

  • 80,000 miles
Continuation of complaints 11307119, and 11307127. I called the dealership where I purchased the car new and explained what had been going on with the car. I was told to bring the car in. I took the car in and waited. I was later informed the Honda recommended that the plugs be replaced and oil change and a software update. I was later told that I would need to have the injectors replaced and I would have to pay for the repair. I was told they would need to order parts and provided me with a car and I left, it was a Friday. Monday I went to pickup the car. I was charged $1800 plus for the repair. I left and everything seemed ok but before I got home the alarm engine emission problem came up. Next day I called back and was told to bring in and they would look at it again. The message is still there.

- Nebo, NC, USA

problem #337

Dec 272019

CR-V

  • 80,000 miles
This is a continuation of complaint 11307119 in which I had to tow car to dealership for service. I received a call after christmas that my car was ready for pickup and there was nothing wrong with it but it was out of gas. I went to pick up the car and was charged $100 plus for the three gallons of gasoline. I got in the car, started it, it was running rough then as I started to leave all the warnings came up again, I pulled back around to the service bay and got the attention of the service rep and showed him the warnings on the dash. He got a technician and hooked up a diagnostic tool but said he saw no codes, so he got a computer and hooked it up and said all he saw was an evap code, but all the warnings were on display. I was told to leave car so they could check further. I left in the loaner. A couple days later I was called and told they would need to tear the engine down to try to find the problem and I would need to approve the work and agree to pay if it were deemed not covered by warranty. I agreed. I was later called and told it needed to have the injectors replaced and it would not be covered and the cost would be $1440. I told the rep the car was not safe to drive and they should continue with the repair.. later that day I called and was told I could pick up the car, I went to get the car and was told it had not been repaired and a note was on service record that the customer had declined to have the car repaired. I was very confused and upset. I commented about my displeasure and concern for safety, I was told I received great service especially since I did not purchase care there. I was also charged $300 plus and the car was not repaired and unsafe. I asked to see service manager but was told he was not in. I paid the bill and left. Before I got home the car went into limp mode again and all the warnings came up also.

- Nebo, NC, USA

problem #336

Dec 242019

CR-V

  • 80,000 miles
My 2017 Honda began displaying multiple warning messages which would cause the function for the message to be disabled. Example, cruise control, not working, hill assist not working and all messages would display and nothing working. Usuall the next day the messages would clear and function return. It got more frequent and ultimately did not clear, stayed on constantly. Then one day while traveling on a busy interstate highway the vehicle lost power and would not accelerate, before I was able to get to the shoulder of the road I narrowly avoided being struck in the rear by a semi truck and trailer barreling down on me. I did make it off and turned the ignition off waited a short while and restarted the motor. There was a new message in the display "vehicle emission problem". I pulled onto the road and was able to make it home. This was the weekend and the following Monday I called the local Honda dealership and scheduled a service appointment. I took the car in and explained what had happened. I waited in the lobby and shortly the service rep told me parts needed to be ordered and I would notified when they came so my car could be repaired, I was also told it would be covered under warranty. A few days I was called and took the car in for repair. I waited and later was told my car was ready. I left and all seemed well until the next day when I was driving to work, all the alarms displayed and the functions in alarm did not work. The car also went into limp mode again and I had to pull over. I called the dealership and was told to bring the car back in. The next morning while going to work the car again lost power and stopped. All the alarms were up including emission system problem, the car would not restart. I called the dealership and told them what happened and I had the car towed in. A loaner car was provided. This was christmas eve.

- Nebo, NC, USA

problem #335

Jan 032020

CR-V

  • 50,050 miles
Vehicle was driven Friday 1/3/2020 in a mix of driving that included thirty-five miles at 70mph+ and secondary trip of ten miles in town that was a mix of traffic lights and slow moving traffic. While driving vehicle in slow moving traffic cabin of vehicle filled with gas fumes, first faintly, but became worse until headache and nausea occurred. Vehicle was eventually parked and rested for ten minutes to check oil along with interior air refresh. While checking oil I observed the oil level.75 inches above the full mark on the dip stick with an overall strong odor of fuel. Engine operated as it always has, no check engine light, and no evidence of drive ability problems. Oil level was also observed to be.75 inches above full mark 11/24/2019 and subsequent photo was taken. Oil was changed 1/4/2020 at 50,189 with oil life at 50% with 5,714 miles. Prior oil change service occurred at 44,475 miles on 8/27/2019 and the oil level was verified at full line. Fuel smells have been noticed in this vehicle since 300 miles on odometer. Vehicle was brought to dealer December 12/2017 for fuel smell complaint but no rectification made. 12/2018 the dealer performed tsb 18-114 which included HVAC module replacement, and reprogram tcu and PCM, and change oil. After this much anticipated update virtually no change was observed as oil rise and fuel smells continued to occur. During the winter of 2018-2019 oil rise increased.50" above full mark at 5000 mile oil, but premium fuel was utilized consistently. We also observed very few instances of gas smell in cabin. Manufacturer has communicated this vehicle does not require premium fuel. This vehicle is driven mostly highway miles, 25 miles per trip at 70mph+. our driving situation contradicts the manufacturer explanation of short trips as cause of excessive oil dilution by fuel.

- Lake Nebagamon, WI, USA

problem #334

Nov 192019

CR-V

  • 36,000 miles
The emissions light came on, started to have an odor of gasoline in the cabin, fuel milage has decreased, rough idle, hesitation in acceleration. Happen in motion, stationary, and when vehicle was off. This vehicle is used mostly on the highway, in the mid-atlantic region.

- Abbottstown, PA, USA

Read the next 20 complaints »