2018 Honda CR-V touring edition with 4,000 miles on it in Kansas City, mo. As I was driving down the interstate on the way home from work, an overwhelming smell of gasoline invaded the cabin. As I was only a few miles from home, I kept driving, thinking it may have been from another vehicle. However, the smell remained. When I got home and parked in the garage, I opened the hood, and it was clear my engine was the source of the fumes. Had to keep the garage open for fear the fumes could ignite. Vehicle is currently at the Honda dealership for service. Dealer claims they've never experienced this type of issue, and is currently investigating.

- Kansas City, MO, USA

When driving my vehicle on the highway, it shut down and the service engine light came on, it had lost all power and it had 4525 miles on it. I was on my way to take it up for a recall for a software update with A/C control unit replacement ; dtc P0300, P0301, P0302, P0303, P0304, or P0172. I had to call Honda road side assistance and my vehicle was hauled on a flat bed trailer to get the recall fixed. This recall also involved an oil change, of which they were making the customer responsible to pay for the filter, they would change the filter with the oil change, but not pay for the filter when changing the oil. There is also an oil disillusion problem with this vehicle as there is gas going into the oil causing a gas smell in the oil and thinning out the oil. Also there is a heating problem with this vehicle as there is no heat which comes out of the blowers, which where I live is very important to have for 6-9 months out of the year. I would rather not have air conditioning as I can roll down my window to get cooled off, but there is only one way I can get heat in my car and that is from running the engine and using the climate control in the car. In cold weather states when driving this car is not safe because when it shuts down and isn't drivable and the car isn't able to produce heat when you are stranded a person could freeze to death because of the cars inability to produce heat while stranded in the cold weather. My oil already smells of gas and I have driven it less than 700 miles since the oil change, that was performed with the recall. I am taking to Honda dealer again for an exam I was told, to check out spark plugs and X-ray them and also for another oil change, with 5219 miles on car now, so with less than 700 miles from last oil change I will now be getting another. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Maddock, ND, USA

At several points in time during November and December, I smelled a foul odor in the passenger cabin. I notified the dealer and there was a recall in which they applied the fix. Even now, there appears to be a foul smell once in a while. The heating system takes a long time to heat up in the winter. If in park/idle mode, the heat will automatically be less hot for some reason.

- Brooklyn, NY, USA

Fumes in the cabin when starting during cooler weather. Gasoline present in the engine oil, which dilutes the oil and results in levels higher than recommended by manufacturer. Concerns documented with a certified Honda dealer. Amending software has not solved the problem. We were hold that Honda engineers are working on a solution. We have been to the dealer 4 times without a resolution.

- Goodlettsville, TN, USA

The contact owns a 2018 Honda CR-V. the contact stated that fuel was leaking into the engine oil and diluting the engine oil. In addition, the vehicle stalled and fuel fumes crept into the vehicle, creating an abnormal fuel odor. There were no warning indicators illuminated. The vehicle was taken to holman Honda (12 E sunrise blvd, fort lauderdale, fl 33304, (954) 764-1100) where the software was refreshed, but the failure was not repaired. The cause of the failure was not determined. The manufacturer was not notified. The failure mileage was 12,200.

- Port Orange, FL, USA

I noticed the oil level being over full in the fall of 2018, at that time we had about 6,000 miles on the vehicle. At 7237 miles I had my first oil change our dealer on October 15, 2018. I became aware of the oil dilution issue after receiving a letter from Honda regarding service bulletin 18-114. I checked the oil level and found it to be way over-filled on December 1, 2018. I visited the dealer and they advised that a permanent fix was on its way and I should wait for a formal recall, however I was very concerned about the long term affect on our car's engine so I returned to the dealer and expressed my displeasure with the delay. They called me a day or two later indicating that they would perform the recall work which was completed on January 8, 2019. I checked the oil level immediately after the oil change and found it was at the top of the orange plastic tip of the dipstick (I realize the full level is at the top hole in the orange tip). Hoping that the oil dilution issue was fixed, I checked the oil again today, February 15, 2019 after the vehicle sat in the garage all night. The oil level was found to be way above the full mark and beyond the top of the orange tip by more than '. the oil dilution issue has not been corrected in my vehicle. I filed a complaint with Honda mc and received a phone call from a tech who informed me that "there was no issue with the vehicle and if the check engine light came on to return to the dealer". I expressed my displeasure with this response and she repeated her "canned" response. I am not the only owner of this vehicle/engine with the same issue. I request that the NHTSA formally investigate this matter as the Canadian and chinese governments have and have found this matter to be real.

- Columbus, IN, USA

The engine fails to reach full operating temperature. Gas is finding its way into the oil pan and producing an overfill condition. The cabin smells of gasoline. The electronics are unreilable and are often of line

- Edina, MN, USA

2018 Honda CRV has oil diluted by gas and causes the crankcase oil to be overfilled. Also smell of raw gas in cabin. Dealer has no fix. I got them to do the software upgrade but no change. Purchased the car new in April 2018 and immediately had the above mention problems. Had the oil changed and no improvement. Very concerned about the longevity of the engine and safety to car with that much gas in the oil

- Birmingham, AL, USA

2018 Honda CRV exl. Consumer writes with concerns to a oil dilution problem with newly purchased vehicle.

- Baltimore, MD, USA

Noticed a strong odor of gas on the oil dipstick along with a strong odor of gas in the cabin area. The smell is so strong that it causes the occupants to become sick. The smell is normally when its sitting, idling or when you first start it when the engine is cold.

- Prior Lake, MN, USA

The contact owns a 2018 Honda CR-V. the contact stated that fuel was leaking into the oil and the check engine indicator kept randomly illuminating. Bosak Honda Michigan city (710 hwy 20, Michigan city, in 46360, 1-219-874-4293) was notified and stated that the manufacturer sent notification of campaign number: 1245A2 for a product and software update. The dealer serviced the manufacturer campaign, which was not a manufacturer recall, but the remedy failed to provide a permanent repair. The vehicle was not repaired. The manufacturer was notified and provided a case number. The manufacturer had not issued any fuel system or engine recalls. The VIN was not available. The approximate failure mileage was 11,800.

- Laporte, IN, USA

Just purchased a 2018 Honda touring CRV with 300 miles that I purchase and there's only three days old the vehicle has problems accelerating and has loud knocking noises from the engine. My oil looks to be over filled and I am smelling gasoline I believe on the oil cap. The noise has gotten more louder over the past few days that I have been driving my vehicle. My main concern is the feeling of loss power when I am driving.

- Hagerstown, MD, USA

This car has suffered from oil dilution with gasoline since it was purchased in August 2018. I have taken it to the dealer who changed the oil at my expense and claimed that increasing oil in the crankcase is normal and should be expected. The oil level increases about 1 quart for every 2000 miles driven and the oil smells like gasoline. This problem happens at all ambient temperatures, and regardless of whether the vehicle is traveling in short trips or extended highway drives.

- Millersville, MD, USA

While driving the vehicle the odor of gasoline is present inside the vehicle from time to time. Upon checking the oil level there is gasoline in the oil. It is dark milky looking that smells of gasoline, and after touching it with your finger clearly your finger smells of gasoline as well.

- Northridge, CA, USA

Gasoline fumes are in the cabin while driving. Oil level when measured on the dipstick is overfilled and smells like gasoline. The cabin takes a very long time to heat up on a cold day.

- Woodmere, NY, USA

This car was purchased new in July 2018. After about 2 months of ownership, it was observed that the oil level was significantly above the "full" mark on the dipstick. Checked on-line and learned that many other owners had made the same observation, noting a strong odor of gasoline in the oil on the dipstick. Dealer acknowledged that 1.5 liter turbo engines are having this problem with increasing frequency. Dealer changed oil and filter at no charge. Problem persisted, with 3 more oil changes at no cost over next 4 months due to gasoline dilution of oil and consequent overfill of crankcase as read on the dipstick. Honda dealership carried out a Honda product update on this vehicle referenced as "1245A2 product update campaign" that involved a software update in which the PCM and tcm were programmed and the A/C control unit was replaced. Oil levels seemed normal for about two months, but once again were well over the full mark and had a strong gasoline odor on February 11, 2019. Took car to dealership to have problem checked and was informed that Honda now states that this condition is "normal" for this vehicle and that oil changes for overfilled oil condition will no longer be done at no charge. I scheduled an oil change and will have this done in one week. Car has 12,000 miles on the odometer. This seems to be a widespread problem with 2017 and 2018 Honda CRV's with the 1.5 liter turbo engine. Honda needs to solve this problem or offer a refund on the vehicle. The potential for early engine wear and failure seems obvious due to gasoline diluted oil. Also, there is sometimes a gasoline odor in or near the vehicle.

- Duluth, MN, USA

Purchased vehicle Nov 9, 2018. From 50-450 miles, had very poor avg mpg (avg 12-16 mpg combined). On Jan 1, with under 450 miles on car, and within the first 1.5 miles of driving (driving on a slight incline), computer mpg indicator became erratic/blinking for about 2-3 minutes (indicated from 2 - 80 mpg and occasionally appeared as -------) then returned to higher than usual number. Jan 2, started car, very strong smell of raw gas inside cabin (had to open windows) for about 3-4 minutes - reported to/made appt with dealer. Jan 3, brought to dealer for appt, told no odor currently detected by service manager in cabin, nothing they could do and did not take car or provide repair order number. At 594, (Feb 5) returned to dealer with strong smell of raw gas in oil (on dipstick and over engine with hood up). Oil on dipstick appeared runny. Dealer confirmed gas in oil, american Honda instructed dealer this is not a problem and not to change oil. Dealer changed oil as a courtesy to me. I am deeply concerned about the safety of this raw gas odor (if involved in minor accident, will vehicle explode) and deeply concerned about the ongoing damage to engine, powertrain etc. Raw gas in cabin (even if sporadic) and oil is not normal. American Honda has not yet returned my calls but has assigned a case number.

- Berkeley, CA, USA

Smelled gasoline inside car on cold day; smelled gasoline on oil dipstick; oil level above normal; dealer changed oil; happened less than 400 miles later; noticed while driving (outside temp 20 degrees F)

- Falling Waters, WV, USA

Vehicle was recalled for oil dilution issue and engine not warming up properly and gasoline smell inside vehicle. Honda repaired on 1/11/19. Recall repair did not work. Took it back on 1/16/19. Still does not work. I started vehicle in driveway and left it run for 35 minutes with heater on high and fan on high still blowing ice cold air temp gauge did not move at all. Still smell gas in vehicle engine oil is overfilled about 3/8 inch above full on dip stick. Another appointment on 2/12/19 to try and fix for third time. Saturday morning 2/9/19 at 7:10 in morning on way home from work 23 degrees out I had to put the windows down because gas smell inside vehicle was making me sick. Sunday morning at 7:10 on way home from work 17 degrees outside started vehicle up at 6:50 7:05 I got in vehicle still ice cold cleaned frost and ice off vehicle as best I could. Vehicle will not warm up unless it is driven!!! started driving home and windshield is solid ice no sense in stopping because will not heat up unless vehicle is moving. These vehicles are accidents waiting to happen. Honda is aware of all these issues but does nothing. I guess not enough people were killed by their faulty vehicles yet and not enough lawsuits. Everyone of these vehicles should be recalled and banned from the road until repaired. I asked jones Honda of lancaster pa where I bought this vehicle for a loaner car until it is repaired and they said no they do not give out loaner cars but will rent me one. I paid about $32,000 for this vehicle and this is how they treat their customers.

- Mount Joy, PA, USA

Gas and oil smell in passenger compartment. Gas is leaking into the engine oil causing overfill level. Oil leak on floor of garage. Fear gas in oil will cause premature wear of engine. Just found this was a known problem by Honda in 2017 and 2018 models but still sold me the car. Taking car in. Bought new has 2100 miles now.

- Lee's Summit, MO, USA