10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 4,771 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The fuel injectors got totally clogged and did not run correctly after. They could not be unclogged and had to get new ones. I needed to get the fuel injectors replaced. Every warning you could get on your car came up so that everything was flashing and I could not figure out what the problem was without going to the mechanic.
- Taunton, MA, USA
When vehicle starts it shakes for a few seconds then is fine. When I drive and give it gas my car stutters and feels like it wants to shut off. On the highway with acceleration the check engine light comes on blinking and the car loses power. The codes read misfire I replaced the sparks plugs and coils 4 time already just for it to do it again a couple months later. I read this is a common problem and unsafe Honda needs to do something
- Waterbury, CT, USA
The fuel injectors all need replaced at 63,000 miles. Honda stated that other Honda crv of the same year are getting them replaced under warranty but stated that our VIN number is not included. Even though it's the same make, model and year of other Honda crv that Honda has issues warranty for bad fuel injectors.
- Wichita, KS, USA
Subject: Fuel Pump Recall Remedy Denied -?" Ongoing Safety Risk I purchased a used Honda vehicle in December 2024, and shortly after, I learned it was under recall for the fuel pump. In January 2025, I took it to Lia Honda for an oil change and to perform the recall. The dealership refused to do the recall, saying the fuel pump had already been replaced with an aftermarket part by a previous owner. However, the official Honda recall repair was never performed. On June 5, 2025, the car stalled on I-91 while I was accelerating, and all the dashboard lights and alarms came on. I was able to coast to safety. I took the car to AutoZone at 7:28 PM, where a scan confirmed a faulty fuel pump. The car would not start and had to be left at AutoZone temporarily. Later that night, I was able to start it and immediately brought it to Lia Honda, leaving it overnight. On June 6, Lia Honda returned the car to me and claimed the issue was unrelated to the fuel pump, giving me a vague diagnosis involving fuel system cleanliness. Despite the AutoZone scan, the known recall, and the dangerous highway stall, Lia Honda refused to perform the recall or acknowledge the fuel pump as the problem. On June 13, the same issue occurred again while accelerating on I-91, this time with my family in the vehicle. The car stalled dangerously in traffic, again putting all of us at risk. I later contacted Honda Customer Support, and two representatives told me I was eligible for the recall repair. But when Honda USA followed up, I was informed they would not honor the recall or cover the repair, because the part had been replaced with a non-Honda pump by a previous owner. This is unacceptable. The recall remedy was never performed, and the part clearly failed again. Lia Honda-??s refusal to acknowledge the fuel pump failure on June 6 prevented me from protecting my family-??s safety, leading to a second highway incident that could have resulted in a crash I have all diagnosis and receipts in paper()
- Enfield, CT, USA
A fuel pump installed in my car on April 25 2025 due to the recall. The new fuel pump has rattled loose.
- Upland, CA, USA
Vehicle threw codes P0172 and P219e. Vehicle was sluggish and idled rough. All lights on the dash flashed and showed that most safety systems were disabled. Vehicle was taken to Honda service center and confirmed by the dealer. Dealer replaced the fuel injectors. Vehicle was less than a year out of warranty for this specific issue. This seems to be a common issue with this model of vehicle as the service center had the same model with the same issue that day.
- Kannapolis, NC, USA
Fuel Pump recall completed at McGrath Honda, St. Charles IL., on Monday 2/3/2025. Never had any issues with car since purchase in 2019. Since Fuel Pump recall I have had an additional 3 visits. Car has a rumble and shaking when starting. Revisit on 4/1 shop found no problems all inspections checkout out. Once again car still rubles and shakes when starting. On [XXX] my 17 year old was driving, all emergency lights came on, gas pedal stopped working, (This is a vital safety concern for a gas pedal to stop working) and car overheated. Car required another shopping and upon inspection again no issues identified. On [XXX] again all warning lights activated, car rumbles/ shakes upon starting. Car returned to shop where faulty oring on fuel pump was identified and changed. All warning lights cleared and car returned. On [XXX] Car rumbles when starting, all warning lights active and car speed is limited. Car will be shopped for 5th service in 3.5 months since Honda Fuel Pump recall. No other major shop events in car since prior since 2018. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Geneva, IL, USA
All lights on dash board on and would not cut off. We were told it was the battery that was bad. The battery in the vehicle was not a year old. We purchased the new battery and within a couple weeks it happened again with all of the lights on. This is a safety matter because this can cause problem with the heads to the motors or can just stop running. We took the car back to the dealer and then they said it maybe the fuel injectors. Now, we are paying for another maybe. This car is sending off different codes. No, one has inspected this car except the dealer. I was informed that if not inspected by Honda that it would not count. No, other symptoms before all lights on dash board just coming on. When the lights on dash board came on it was all light for all operations of the vehicle. We are not paying for fuel injectors to be replaced based on recommendation from Honda. We have several people we know that are currently having this problem with their CRV. Please look into this expensive repair. My car is a 2018 with only 40,000 miles on it. This is not a car driven on a daily basis to work or anything. This is a safety matter as well due to it may just shut off while driving.
- Aiken, SC, USA
I received a recall notice for this vehicle. When I called my nearest Honda, Leadcar Honda, in Yorkville, NY, they stated that they could not get my vehicle in for recall repairs until August of 2025. I called in March of 2025.
- Brookfield, NY, USA
What component or system failed or malfunctioned, and is it available for inspection upon request" How was your safety or the safety of others put at risk? The CAR had everyt warning light come on the dashboard- this happened multiple times to many people it's been widely reported online. Honda is covering it up and not doing anything about it..... every safety feature in teh car ceases to work! and does not operate- the car STALLED IN THE MIDDLE OF THE HIGHWAY! honda is aware and hiding this issue. it's affective 2017-2019 CRV. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes! I took to the dealer and they're aware of it... they said there is no recalls yet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? honda is supressing this! Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" NO!
- San Diego, Ca, CA, USA
Fuel Pump Module improperly molded impeller. Manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, I thought car manufacturers were required to fix safety recalls within 1 year. This recall came out 12/18/23. 1/25/25 I finally received a letter that parts are now available for repair. When I call the dealership to schedule a repair they tell me the parts are on back order and I am on a list.
- Buzzards Bay, MA, USA
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing engine hesitation while driving. The local dealer and Round Rock Honda(512-904-6900) were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. Parts distribution disconnect.
- Round Rock, TX, USA
All warning lights in vehicle come on. Says car engine is hot but it is not. None of the power systems work. Nothing is wrong with the vehicle. Buying top tier gas fixes the problem.
- Flomaton , AL, USA
Honda has failed to provide the necessary parts to fix a safety recall on my vehicle. This recall is affecting my ability to renew my California DMV registration, as the state requires all safety recalls to be completed before renewal. I have contacted my local Honda dealership multiple times, and they have informed me that the parts are unavailable with no estimated repair date. This situation has put me in a difficult position where I cannot legally drive my vehicle due to expired registration, even though the issue is beyond my control. Honda has not provided an alternative solution, such as a loaner car or reimbursement for transportation costs. I request that NHTSA investigate this matter and urge Honda to resolve this issue immediately.
- San Diego, CA, USA
Honda CRV in it-??s first signs failed to start. Vehicle ignition would fail to function, there was no respond. I had to shut off for 15 minutes then tried initiating, it would start as if nothing happened. I thought this was due to a battery/electrical issue. At times I thought it would not turn on and I would be left stranded where I was. Second issues began with Honda CRV not responding to gear changes, it would shake in the middle of the road, in between trips. I was praying this was not the transmission. Did have this repaired since I would regularly keep up it-??s maintenance and no further damage was announced by dealership. In the scariest of events, Honda CRV stopped in the middle of freeway! Car began to shut off, would not advance further and completely lost power. I had to safely move to the side of the road, exiting freeway very frigthtened. Only warnings signs I had other than the unfortunate events mentioned above, where vehicle failed to operate. It was the last 2 or 3 times I took my vehicle for scheduled maintenance. I began to get information from service center about extremely costly repairs my Honda CRV vehicle needed. There were no other lights, messages or warnings on vehicle dashboard. I automatically though the repairs recommended were an intent to charge me more than needed. I also did not have the amount of money required for the costly the repairs. I did receive a safety recall repair notice on or before behinning of 2024. Around January/February then again January 2025 regarding an -??Important Safety Recall.-?? I do not know why parts had a -??limited availability, -?? if this was -??IMPORTANT SAFETY RECALL-?? why then did this take so long to be properly attended? The letter does state that -??safety consequences-?? of not repairing could cause engine issues. Prevent engine from starting, cause vehicle to loose drive power or stall while driving, increasing risk of crash or injury. Please help me with this issue. Thank you in advance for reading.
- Escondido, CA, USA
Case #[XXX] Topic: Dealer Experience First Name: [XXX] Last Name: [XXX] Email Address: [XXX] Zip Code: 35824 Phone: [XXX] VIN: [XXX] Vehicle Mileage: 60,000 Description: I called Shottenkirk Honda to make an appoinment for the RECALL on my car on [XXX]. This recall states that it has risk of crash or injury. I was told the next "recall" appointment they had was May 27. Do you have any suggestions how or were I can get this fixed sooner? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Huntsville, Al, AL, USA
This recall 23V-858 was issued in mid-December 2023. Honda has not offered the necessary steps to correct the problem as of this email. The primary concern is in the language of the recall that states "If the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury." My concern is that appears that there is no monitoring of the recalls that NHTSA issues and therefore, apparently no reason for the manufacturer to comply. If this defect can lead to the consequences that NHTSA itself warn of, it is hard to understand why 14 months has elapsed with no corrective action. We would like to make our vehicle safe again as soon as possible
- Suttons Bay, MI, USA
There-??s an open recall on the fuel pump for this vehicle, and Honda refuses to address the recall. I-??ve been in contact with Honda, and they have told me they refuse to the fuel pump until the vehicle breaks down. So effectively Honda has diminished the value of my vehicle and refuses to fix it.
- Winder, GA, USA
This is with reference to 23V-858. I own a Honda Cr-v 2018 model. I got first notice about open recall of Fuel Pump module back in December 2023 follow by couple of other reminders but whenever I called Honda dealership, they said part is not available. It's been more than a year now, I got another notice that part is available and to call any Honda dealership to schedule a repair. But now when I called my nearby Honda service centers, they don't have a date available for appointment in next 30 days. I am really worried of driving it further as this looks to be an issue with Fuel pump or engine. Pelase help me file a complaint against Honda for this inconvenience and help me get this repair done asap.
- Argyle, TX, USA
- Charleston, WV, USA