7.4

pretty bad
Typical Repair Cost:
$240
Average Mileage:
9,200 miles
Total Complaints:
38 complaints

Most common solutions:

  1. not sure (28 reports)
  2. replaced battery (10 reports)
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This problem may be covered under warranty. Ask your Honda dealer.

problem #38

Jun 072023

CR-V EX

  • Automatic transmission
  • 41,323 miles

The battery totally drained overnight. I am very upset to go out and try to start my car and everything is totally dead --no screens etc-etc. Had to find a neighbor to come and see if he could give my vehicle a charge and we did charge it then all these warning lights about TPM, ABS, braking system failure--too many to remember -- after the charge got it to a shop to check the battery which they indicated was okay--this was the original battery in this vehicle.

I don't do a lot of stop and go or short trips--so as to hopefully not have this happen again I ended up purchasing a new battery to the tune of $217.00. I now have to go online to see how to reset the screen for home and the alarm system.

I came across this item about the Honda CRV having battery issues--I am the only owner of this vehicle and have not received any updates in regards to this problem, I am extremely nervous of driving my vehicle now, for fear of it just stopping.

- LaVelle S., Netarts, OR, US

problem #37

May 122023

CR-V

  • Automatic transmission
  • 31,000 miles

Bought the car in August 2019. Had a dead battery for no reason in April 2021. AAA jump started the first time and replaced it after it failed the second time later the same day. Honda paid back for the battery. Two years later in May 2023 I had the same problem. I say the same because I know something is weird about the electrical components. Because, I got used to touchscreen beeping for no reason every 6 month or so. "Brake" warnings show for no reason when the road is completely open once in a while (which could be very dangerous if it automatically applied brakes for "emergency").

This is what happened in May 2023: I was driving with AC on, I parked the car in a shopping mall, turned off the engine, opened the door, but then decided to get back in to wait in the car for the family. It was a bit hot, so I wanted to open the windows (but did not want to waste gas by starting the car). So, I pushed the start button twice (without the brakes), the fan started but of course it was just blowing air without the engine running (Fan came on because AC was running before I stopped the car as I mentioned before). Then, I opened the windows. Just when I was going to push the start button one more time to turn off everything, I got distracted by a telemarketer phone call that took only one or two minutes. Then the dashboard showed a message, something about brake malfunction. That moment I knew it was going to be a battery problem again. I applied the brakes and pushed the start button the third time (that would normally start the car but the battery was dead). AAA came and jumpstarted. The next day it was ok. No battery problem. The oil life was 20%, so I didn't take the car to service right away. When the oil life came down to 15% I took the car to Honda service as usual (they were very very nice and tried their best to help). They checked for electrical problems. They said battery measured low around 20% (unreliable) so we replaced it and hoping that it will not happen again.

Overall, I am very pleased with the local Honda service. But disappointed with American Honda because when I contacted them (I had emails from 2021, so I simply followed up on those emails reporting the new problem) they simply responded as follows:

Thank you for contacting American Honda regarding your concern about the battery for your 2019 CR-V. We want to thank you for providing us the opportunity to respond to your message. On behalf of American Honda Motor Co., Inc., we apologize for the circumstances which prompted you to contact us.

Upon further review of the circumstances regarding the issue, we were unable to find any open campaigns pertaining to this matter (e.g., safety recall, warranty extension or product update). As such, if you have not done so already, we recommend taking your vehicle to a Honda dealership for diagnosis and available corrective actions for the issue.

Your case will be closed at this time, pending further information.

Sincerely,

American Honda Motor Co., Inc. Case #: 12045566

- O K., Montgomery, AL, US

problem #36

May 222023

CR-V EX-L 1.5L

  • Automatic transmission
  • 32,000 miles

radio was playing from phone while car was off and it drained the battery. Jump start fixed it but the battery life is at 59 percent

- Becky J., los angeles, CA, US

problem #35

Feb 242019

CR-V EX-L 1.5L

  • Automatic transmission
  • 36 miles

2-24-19. The car wouldn’t start again. I called Honda Dealership and was referred to the Service Manager. He had me go through a couple of different attempts at starting the car by using the Fob in different ways. Nothing worked. He then sent someone out to try and start it. They were to leave a loaner car for us. This person tried many times to start the car but couldn’t. He left for a while then came back. He tried to start it again. It still wouldn’t start. He then left and we had no loaner car and a dead brand new car in the driveway.

- phansee7, Meadville, US

problem #34

Aug 212019

CR-V EX-L 1.5L

  • Automatic transmission
  • 1,390 miles

New car in March. From June thru August car failed to start if not driven for 1-2 days. First time it was towed in battery replaced and software update installed. 2nd time I drove it in after the battery was jumped. 3rd time, had it towed with battery still dead. This time, service consulted with Honda Corp and installed a newly developed software update. Service Advisor was 99.99% confident that issue was resolved. Have not tested the so-called fix by letting the car sit for a day or so.

Was going to get a Subaru Forester due to its reliability rating. Supply was short and far away. So went with the brand I have driven for decades.

- Patricia M., Miami, US

problem #33

Feb 072022

CR-V EX 1.5L

  • CVT transmission
  • 28,500 miles

Feb 7, 2022

Honda CRV chassis # 2HKRW2H52KH628617

The CRV we were interested in seeing was parked outside the sales room. After a sales chat I was given the fob. I went outside to view the car before a test drive, battery was dead. Service jumped the CRV it started right up.

We decided to buy the CRV. After completing the sales process I went out side to inspect the CRV would not unlock or lock. Service swapped the battery for a new one..

On March 18, 2022 Honda service came and took our CRV back, because the CRV battery went dead twice on us. I explained I could hear a buzzing sound near the rear tires. The sound continued for hours. I assumed it would stop. Next morning the battery was dead. Again I was near the CRV and it was buzzing (like a fuel pump) next morning the battery dead.

March 28 - a dead battery this morning.

- Bob P., Conway, NH, US

problem #32

Sep 182021

CR-V EX-L

  • Automatic transmission
  • 35,569 miles

Had vehicle at dealer twice because doors would lock me out and seat and lift gate would act goofy. I paid good money for this vehicle and it is my first Honda experience. First time they claimed I wasn’t using the fob correctly. 2nd time they replaced battery, just a month ago. Now I drive out of state and go see a NASCAR race. I come back to car at midnight it’s dead. A wonderful police officer jumped it and fortunately I made it back to hotel. Soon as I parked it was dead again. I had it jumped in morning and drove 61/2 hours home straight, no stopping. Soon as I parked in driveway, it was dead again. Had towed to dealership today where they still have it. Said they are still testing but think I had another bad battery. Found class action lawsuit on here tonight. I am furious!!!!

- Teresa Y., Norton, OH, US

problem #31

Dec 162020

CR-V Touring 1.5L Turbo

  • Automatic transmission
  • 17,000 miles

One year old and needed new battery.

Dealer automatically replaced the battery.

- ljstolar1, Phoenix, US

problem #30

Sep 142021

CR-V Touring 1.5L Turbo

  • Automatic transmission
  • 25,200 miles

Second year in a row I had to replace battery.

Took car for routine maintenance and dealer automatically gave me a new battery.

- ljstolar1, Phoenix, US

problem #29

Dec 022019

CR-V

  • Automatic transmission
  • 18,000 miles

Second time in four months that the battery died and needed to be replaced.

- Aimee D., Round Rock, US

problem #28

Aug 232019

CR-V

  • Automatic transmission
  • 15,000 miles

Battery died after 5 months after purchasing new. Replaced the battery.

- Aimee D., Round Rock, US

problem #27

Nov 232019

CR-V Touring 1.5L

  • Automatic transmission
  • 2,200 miles

I have had the new 2019 CRV touring for almost 3 months, and have not had any problems until Saturday afternoon @ 4pm. I called the Honda dealer 4 times and finally got someone to talk. They said you have a dead battery, if you can get the car here by 5 pm will change battery. I live 1 hour away, so I asked if can you stay if I am a few minutes late, and they said no... As I read on this problem, I see it is a big problem for every CRV owner, or at least most who have reported this problem. I am ashamed to have this to fight with the dealership.

- honda 1, Granbury, US

problem #26

Oct 182019

CR-V Touring

  • Automatic transmission
  • 3,000 miles

Had it into two different honda dealers on battery problem! First they replaced battery and fixed an theft alarm that wasn't shutting off. Next was another new battery and was told we did not drive it enough, was told to drive it a couple hundred miles a day. Been around cars too long to know better then that,Manager said he has to jump all new cars on lot to sell them as they sit and won't start. So went to another dealer in Chandle AZ he put in another battery, Had to jump it again two weeks ago. No reply from a phone call to company. My mom is part owner and is 92 years old.this is terrible that you can not depend on a car you bought brand new and paid cash, I belive the batteries are not strong enough for all electrical on the new cars. Hope something can be done as there are alot of us with these cars having the same problem..

- carlpamilaph, Mesa, US

problem #25

Sep 062021

CR-V

  • Automatic transmission
  • 14,601 miles

On April 15 I went out to my car and it was completely dead. I charged it and it was okay until June 12 when I came back from a weeks vacation and it was dead again. Charged it again, then on July 20 it died again. This time I called Riverside Honda and talked to a lady and told her I had a problem and this was the 3rd time in just 3 months. She looked at my record and told me it was my fault cause I didn't drive enough miles. I told her I drive the same amount as I did with my Toyota Avalon and I never had any problems like this. She told me I need a new battery, so I called AAA and had them put a new battery in.

No problems until September 6, battery dead again. This time I called Riverside Honda and asked for the manager. He told me the same thing, I don't drive enough. I had 14,601 miles on my car at that time. He was not very friendly at all - just told me he could not help me to call Honda Care, which I did and they were very helpful. They called AAA and had my car towed in to the dealer. AAA charged my battery before they took it because you couldn't even put it in neutral to get it out of my garage.

Riverside Honda kept it for 2 days and told me they couldn't find anything wrong with it. I told them there are sites on the internet talking about Honda having dead battery problems with CRV and Pilots. He said he didn't know anything about that, so what was I suppose to do but take my car home. September 21 dead again. I charged it my self cause I needed to be somewhere the next day and couldn't do without a car again. I know there is a major problem with something draining my battery.

According to the internet people have had the same problem on 2017 to 2019 CRV's. As long as I'm in my car everyday it works but I shouldn't have to do that just to keep my car running. I need the HELPFUL HONDA GUY to help me with this. I only have 1 car and I have doctor appointments and sometimes I need to pick up my grandson from school. I'm never sure my car is going to start which is not a good thing. I bought a Honda for the first time with this car and I'm thinking I should have stayed with Toyotas. PLEASE HELP.

- Wanda R., Riverside, CA, US

problem #24

Apr 292020

CR-V EX-L 1.5t

  • Automatic transmission
  • 6,722 miles

After 3 days of sitting, the battery was totally dead. I cannot get it to recharge after the jump start. Thus, still a dead battery.

- Mahlon K., Daleville, VA, US

problem #23

Apr 092021

CR-V LX 1.5L

  • CVT transmission
  • 6,818 miles

With the Covid year we were not driving this vehicle much. Wife needed to go see mom and sisters. Tried to start the vehicle, no good. Thought it was from lack of driving, so I removed the battery from the vehicle and removed plastic filler hole covers and found that 3 of the 6 cells had exposed plates, low electrolyte fluid. Fill to cover plates with distilled water and placed on battery charger, which showed 84% of full charge on original battery. Experience tells me that this battery is toast, but I leave it on the charger for 9 hrs and get it back up to 100% and 13.8 volts. Things are looking good. Overnight 9 hrs +/- battery again shows 86-84% charge.

Well, I bought a new 51R battery and installed it. It should be good to go, nope. The computer was not happy that the power had been off. The "systems" check would not go back to "reset" there was always a warning about pretty much you name it, low tire pressure, traction control, etc... That is when I started doing some research. I was not expecting that a Honda would have these kinds of "problems".

This is probably why we bought the car "used " with less than 400 miles on it . The car currently has 6818 miles on it and it might not make it to 7000. I am so disgusted that I might just trade it in at the Honda dealer and let them deal with it. We cannot, as so many others have said, put up with an unreliable vehicle. That is why you get a new one every so often. I personally drive a 26 yr old Toyota Tacoma, with hand cranked windows.

I will call the local Honda dealer and see if they have the "software" fix for the parasitic power drain. This is a deal breaker for me. Hopefully, they will be able to truly fix the problem and not just tell us to keep the tank on the upper side of 1/2 full, and turn the ignition off and on each time like others have reported.

- Jimmy L., Grand Junction, US

problem #22

Oct 192020

CR-V EX-L 1.5L

  • Automatic transmission
  • 2,400 miles

I believe I have the longest complaint on this thread (a previous one). My saga continues. Needed to have the PA Car Inspection done as well as a couple of Recalls completed during February 2020. (I already had the TSB Software Update “Fix” for the dead battery issue in late spring of 2019.) This last appointment was only to take about 1.5 hours so I waited at the dealership. Three and a-half hours later I was called to the service desk because the car was finally done. I asked what took so long and it just happened that the battery died while it was being worked on for other reasons.

Finally, the problem was reproduced at the Dealership and for the first time, they said there was something wrong with the battery. This same battery was judged as being fine/problem free after all of my other numerous dead battery incidents. So, it has been about 8 months into the new battery replacement and we were hoping the dead battery issue might be fixed. But, yesterday morning, got in the car to go grocery shopping and guess what? We had our very first dead battery incident with our brand new, recently installed 8 mo. old battery... Grrrrrrrr...!!!

- phansee7, Meadville, US

problem #21

Jan 082021

CR-V EX 1.5L T4

  • CVT transmission
  • 13,211 miles

This is the third occurrence. All conditions were the same each time. The car was parked overnight on a slightly inclined driveway with the transmission in PARK and parking brake on. All lights were turned off and doors locked. The forecast said the low for the night was 32 deg F. The next day, the door would unlock via proximity key, but the engine would not start. There was a clicking behind the glovebox and a grinding/humming sound near the passenger-side trunk. The dashboard was displaying "EMERGENCY PARKING BRAKE PROBLEM" and "BRAKE SYSTEM PROBLEM." No other lights or displays were working.

Based on previous experience, we attempted to jump start the car via another vehicle but this time that did not work. We had purchased a 100 Amp battery charger after the last occurrence and was able to get the engine to start after about 90 min of charging. But when everything was turned off, my ammeter showed a 5A continuous draw from the battery. After about 30 min, the battery was completely drained again. We were able to charge up the battery overnight and take it to the dealer and told the technician the entire story including printouts of all of our data along with a TSB and many similar stories from other owners with similar problems. He scoffed and said he would call us with his findings. He never did.

We called at the end of the day and he literally said, "You must have left your lights on. Little old ladies tend to do that." We immediately and adamantly told him that was absolutely not the case. First of all, the lights turn off automatically, so there is no way that could happen. It was parked in the driveway within view from our front bathroom and bedroom windows and multiple security cameras. No lights were seen at any point. When we brought up the dash warning and noises, he said it would be impossible for the car to display any warnings like that without the car alarm also going off and would not go away without a dealer reset. He said he would keep it another day to try to replicate the problem. We never heard back.

We called at the end of day but he had already left for the day, so the manager left a message for him to call us in the morning. The next morning (day 3 now), still no call. We called at end of day and was told it was ready to pick up but there were no notes on any diagnostics or findings except that our tires treads were OK. We were told it must have been our fault because Honda products do not break down. When we got the car back, there were no signs the hood was even opened or anyone had gotten in the car. We went home and called a lawyer.

- mmillen, Egg Harbor Township, US

problem #20

Dec 162020

CR-V EX-L 3.2L

  • Automatic transmission
  • 7,500 miles

Our 2019 Honda CRV battery is poorly manufactured. I have jumped it or charged the battery at least four times before I took it to the dealer. Dealer told me there was no problem with the battery but installed a trickle charger. I was also told the weather in Juneau was hard on batteries (temps were 40-30). Told the fella sure was glad we weren't in Anchorage or Fairbanks. Since installing the trickle charger, I charged my battery again last night!

THE BATTERY IS NOT ENGINEERED FOR DRIVING!!

- jnumarshallvm, Juneau, US

problem #19

Oct 202019

CR-V Touring 1.4L Turbo

  • CVT transmission
  • 1,000 miles

Problem first occurred after 4 months of ownership. Tried to start car, battery was dead, towed to dealer, they replaced battery. Six months later same problem, towed to dealer, they did a "hard reset of ecm". Six months later, same problem, towed to dealer, they still have the car. This car has about 8500 miles on it.

- Don T., Rogers, US

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