10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
2,456 miles

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« Read the previous 20 complaints

problem #78

Nov 072022

CR-V

  • miles
The steering wheel began slipping (without moving the wheels), especially when turning the wheel all the way to one side or another to make a turn starting in November 2022. Kept getting worse, although it was intermittent; it started trying to move the steering wheel the opposite direction when turning or while driving down the road. Dealer was unable to duplicate it a month after it started, although they recommended the replacement of the gear box (electric p/s rack). Four local mechanics checked it and three confirmed the gear box (electric p/s rack) was most likely faulty, due to the driver assist sensor issue that had been occurring in 2017 and 2018 models. The recall information for both years matched the symptoms and it kept getting worse to the point that the steering wheel intermittently slipped up to 90 degrees while holding it to make a turn. Finally had to have the electric p/s rack replaced at my cost, as the dealer wouldn't cover it. Vehicle now steering normally.

- Sarasota, FL, USA

problem #77

Feb 102023

CR-V

  • miles
Electric power steering fails when parking (dry turning when vehicle is stopped). The electric power steering seems to overheat, once moving power steering resumes. This has happened multiple times prior to this report.

- North Salem, NH, USA

problem #76

Dec 292022

CR-V 4-cyl

  • miles
All my car systems started to flash warning failure lights including brakes, steering, transmission and all the safety features. My car would start but I couldn't move it out of park and all the warning lights for every system on the car blinked failure. The wire harness that connects to the rearview mirror caused my entire car to shut down and become inoperable. I had to have it towed and it cost me $1552.53 in repairs. I did some research and other people are having the same issue. Critical systems like brakes shouldn-??t be connected to things like mirrors. This is a critical safety concern. This issue should have a recall. The 2019 models having a bit of wire that hangs down is clearly a design / engineering flaw. I shouldn-??t have to pay to repair this. I would like to know what Honda-??s plan is to fix this issue. I have found reports of others having the same issue. My hanging my handicap plate card on the rear view mirror shouldn-??t short out the entire car. Legally that is where we are suppose to hang it. People with disabilities have lower incomes and shouldn-??t be penalized for Honda design errors. I would like my money refunded. I think Honda should warn customers of this flaw. I also think Honda needs to fix this on all existing and future models. I was lucky this didn't happen while I was driving on the highway to my destination.

- Chester , NH, USA

problem #75

Jun 302022

CR-V

  • miles
While driving felt sticking of the steering wheel when only turning left on curves or at a red light or stop sign. This occurred sporadically over a three month period but became more pronounced the last month prior to taking the vehicle to the dealership. Dealership discovered the issue was the electric power steering (EPS) had failed. This occurred 3 months after 36 month warranty had expired and 3,000 miles over the mileage limit. No warning light was displayed when issues occurred. Diagnostics was performed by dealer and fault code 32xx thru 34xx confirmed the problem was the EPS control unit. Had the unit replaced due to safety concerns when driving with family. Because of the electric system there was no way to conduct preventative maintenance. Called Honda corporation and a "Good Will Case" was opened (#13019826).

- Lake Placid, FL, USA

problem #74

Oct 042019

CR-V

  • 4,669 miles
I have purchased Honda CRV 2019 0N 02/18/2019. Initially the car performance was awesome. My first visit at first Texas Honda on 10/04/2019, to fix tyre puncher. When primary technician reminded me about security recalls then I asked to fix all the 3 recalls (1. 2019 CR-V fi-ECU self shutdown software product update, 2.2019 CR-V steering wheel controls & SRS sub-wire satefy recall, 3. 2019 CR-V incorrect owner's guide non-compliance recall) second visit at the same dealer on 10/17/2019 to explain all the issues I was facing after security recalls. The reported issues are high engine noise, sluggish acceleration, steering wheel tight and brake pedal feels very low while applying brake. Honda dealers did not accept the main issue while is high engine noise and sluggish acceleration. They simply deny saying no alerts showing on the dashboard. Raised support cases (given below) with american Honda and I feel I did not get right support because american Honda says we value our customers but they say our authorized dealer should check and confirm on the car issue. But dealers not agree to the issues, simply denying the issues. American Honda support case numbers: 1) 09952327 during Oct 2019. 2) 10214175 during Feb 2020. 3) 202888213 during December 2020 but the issues were not resolved. As a third party review, I approached Firestone, austin for inspection they did a test ride and confirmed with a report on the issues sluggish acceleration and steering hardness. But american Honda denied Firestone inspection report as they believe only authorized dealer, who are not acknowledging the issues. If any person who drive new Honda CR-V and try my car they agree in first attempt that engine noise is high and the car speed pick-up is very poor. I need help from NHTSA asap bcoz my new CR-V which is still in warranty but no-body accepts the car engine issue to fix it.

- Austin, TX, USA

problem #73

Mar 082020

CR-V

  • 10 miles
It fall off while driving

- Perth Amboy, NJ, USA

problem #72

Jul 082019

CR-V 4-cyl

  • miles
2019 Honda CR-V. consumer writes in regards to steering wheel controls & SRS sub-wire safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

- Lewes, DE, USA

problem #71

Aug 222019

CR-V

  • miles
2019 Honda CR-V. consumer writes in regards to steering wheel burrs safety recall. The consumer stated the parts were unavailable to complete the recall.

- San Jose, CA, USA

problem #70

Jul 012019

CR-V 4-cyl

  • miles
2019 Honda CR-V LX. Consumer writes in regards to cable reel safety recall. The consumer stated there were no parts available to complete the recall. The consumer was put on a waiting list, but did not receive a phone call.

- Cedar Lake, IN, USA

problem #69

May 212019

CR-V 4-cyl

  • miles
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (air bags, communications, steering); however, the parts for the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. C harper auto group (located at 4435 state route 51, belle vernon, pa 15012, (724) 929-8000) was contacted and stated that they were on the waiting list for parts to be provided. The manufacturer was contacted and referred the contact to the dealer. The contact had not experienced a failure. Consumer stated metal core of the steering harness has been replaced.

- Monessen, PA, USA

problem #68

Sep 062019

CR-V

  • 5,000 miles
The contact owns a 2019 Honda CR-V. while the contact's husband was driving at an unknown speed, the vehicle turned left instead of right. As a result, the contact's vehicle crashed into another vehicle. A police report was not filed. The contact's husband sustained injuries that did not require medical attention. The vehicle was damaged, but was not towed. Prior to the crash, the contact called an unknown dealer about the steering failure and was informed that it was not a life or death situation. The dealer stated that they would call the contact back. The contact was not called back. The contact later received a recall notification for NHTSA campaign number: 19V694000 (equipment). The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 5,000.

- Perry, GA, USA

problem #67

Jul 232019

CR-V

  • 1,000 miles
Honda has failed to replace the cable reel and cable reel sub-harness and install a protective cover on the steering wheel core for free. This is a safety recall and the dealer was contacted July 23, 2019.

- Canyon, TX, USA

problem #66

May 212019

CR-V

  • miles
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign numbers: 19V694000 (equipment) and 19V383000 (air bags, communications, steering). The contact called garcia Honda albuquerque at 505-260-5000 (located at 8301 lomas blvd ne, albuquerque, nm 87110) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Albuquerque, NE, USA

problem #65

May 212019

CR-V

  • miles
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign numbers: 19V694000 (equipment) and 19V383000 (air bags, communications, steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Nalley Honda brunswick (178 altama connector, brunswick, ga 31525, (912) 267-7000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The manufacturer provided case number: 89944541. The contact had not experienced a failure. Parts distribution disconnect.

- St Simons Island, GA, USA

problem #64

Oct 052019

CR-V

  • 1,500 miles
I got in my vehicle and started the engine. After putting it in "drive", there was a horrible sound that included screeching, grinding, clicking, whining, and buzzing and my steering wheel wouldn't move. This sound continued until I turned off the car. I had to get it towed.

- North Andover, MA, USA

problem #63

Aug 022019

CR-V

  • miles
Got a notice in the mail early August 2019 for a recall (NHTSA recall number 19V-383). Contacted the dealer I got the car from right away. Said they had no parts to repair it and would call back when they do. I followed up a few weeks later, and said the same thing. Two months now and I've gotten no notice of parts going to the dealer to fix the recall.

- Ladera Ranch, CA, USA

problem #62

Jul 012019

CR-V

  • miles
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (air bags, communications, steering). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Pecheles Honda (3774 dr martin luther king jr blvd, new bern, nc 28562, (252) 637-4300) was contacted and confirmed that parts were not available. The manufacturer was made aware of the failure and the contact was provided a case number. The contact was also informed that there were not a lot of parts being shipped out for the recall remedy. The contact had not experienced a failure. Parts distribution disconnect.

- Swansboro, NC, USA

problem #61

May 212019

CR-V

  • miles
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (air bags, communications, steering). The contact called route 23 Honda at 866-857-7386 (located at 700 state rte 23, pompton plains, NJ) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Wayne, NJ, USA

problem #60

Jul 012019

CR-V

  • miles
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (air bags, communications, steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called dch Honda of nanuet (10 NY-304, nanuet, NY 10954, (845) 367-4380) who stated that the parts were not available. The vehicle was not repaired. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- River Vale, NJ, USA

problem #59

Jul 012019

CR-V

  • miles
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (air bags, communications, steering). The contact stated that stokes Honda cars of beaufort (located at 88 robert smalls pkwy, beaufort, SC 29906, (843) 379-2535) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

- Beaufort, SC, USA

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