7.6

pretty bad
Typical Repair Cost:
$1,600
Average Mileage:
29,050 miles
Total Complaints:
15 complaints

Most common solutions:

  1. replace A/C condenser (8 reports)
  2. not sure (4 reports)
  3. replace air compressor (3 reports)
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This problem may be covered under warranty. Ask your Honda dealer.

problem #15

Mar 132020

Civic

  • Automatic transmission
  • 60,220 miles

Notice A/C was not blowing out cool air, and remembered I had received a recall letter in the mail, stating that if you are having a problem with your A/C not blowing out cool air, that it could be the condenser, and to take it in to a Honda Dealer to have it repaired for free, because of the manufacturer recall. When I took my car in on March 24, 2020 in to Crown Honda of Greensboro here in Greensboro North Carolina, they check the car, the print out stated there is some damage to the condenser, however it did not appear to be leaking. Although, Crown Honda Service department said I needed a A/C Compressor, and they replaced it on my car on March 24, 2020. And a few day later I turn on my A/C on to see if it was working properly, and it was not blowing out cool air. I called Crown Honda on April 6, 2020 to let them know it was not blowing out cool air, and they told me to bring my car in the next day, and I did on April 7, 2020. After Crown Honda check my car, they stated, I needed to replace the condenser do to foreign object damage, although they did not indicated that on March 24, 2020. They only said that there was some damage to the condenser but did not appear to be leaking at that time. And they did not mentioned any foreign object damage at that time in the paper work. And Crown Honda told me that I would have to pay to have the condenser replaced and my Warranty extension does not apply, And I feel I have been treated unfairly.

- Eric D., Greensboro, US

problem #14

Aug 012020

Civic Touring 1.5L

  • Automatic transmission
  • 62,333 miles

2017 Civic Touring w/62k miles.....AC compressor leaking all over the place. Seems like it's a known issue to Honda. Gonna need to get it replaced soon....to the tune of $2,100 quote to fix. Also dealing with a small oil leak and an intermittent starting issue. This is my 3rd Civic. First two had NO issues even close to this. What a nightmare!

Update from Aug 4, 2020: Let these folks know you're having the same issue......https://bergermontague.com/cases/honda-civic-ac-lawsuit/

- Joel P., Atlanta, GA, US

problem #13

Jun 012020

Civic EX HS CVT

  • CVT transmission
  • 22,369 miles

Part 80100-TBA-A01 Condenser assembly is under https://www.civicx.com/forum/attachments/a19-091-pdf.167960/ extended warranty after customer complaints. This part is actually discontinued by Honda, no replacement offered + the part is only special order = weeks or months to wait. I'll mark the delay to get a part vital for Summer use of this car. Request to Honda got no return. Sealer already tried to sell 130C$ diagnose inspection ignoring report for other shop. I'll report any further tentative to charge extra cost supposed not included in warranty extension.

- emiliobon, Toronto, ON, Canada

problem #12

Jun 252020

Civic EX 2.0L

  • CVT transmission
  • 37,000 miles

After my A/C started blowing hot air frequently (some trips it would still blow cold air) I took it to Honda and they said it could be the Condenser that Honda put a recall out for extending its warranty to 10 years.

Of course after the required $160 diagnostic fee, they determined it wasn't the Condenser, but rather a Compressor leak issue. That would cost $1600+ out the door to fix.

They said it wasn't covered under warranty since it was past the 36,000/3 year limit. I plan to get a second opinion/quote.

They tried to force me to do it at Honda because there are no "aftermarket" solutions. Thanks, I didn't even suggest that. I'm just shocked that my 2010 Civic that I had for 7 years never had this problem. And of course, they can't tell me why this happens, just how much money it would cost.

- Josue M., Brandon, FL, US

problem #11

Aug 012019

Civic LX 2,0

  • CVT transmission
  • 21,748 miles

noticed hot air coming from driver side vent, made appointment with local dealership and advised it was the compressor, under warranty but parts on back order for 5 - 10 days. Called dealership after two hot weeks and was advised still not received parts. Waited another 3 weeks before calling and emailing Service manager who advised:

"Unfortunately, we do not have any control over parts manufacturing and supply chain issues here at the dealer level. If the part is on back order it is more than likely being replaced with a different unit or with an upgraded/redesigned part. As I’m sure you can appreciate, this is not small feat. From review to redesign to production to shipment, this is an involving process."

Like any of this is the customers concern but at lest they got back to us. Has now been 6 weeks since our last appointment and still no word. Honda cant get parts out to replace their defective vehicles but rest assured new vehicles are rolling into your local dealership every day.,,,

The Honda warranty states their No Nonsense Warranty is an industry benchmark in customer protection and owner satisfaction. It also states that repairs should be completed immediately. Does our experience constitute a breach in contract?

- Steve C., Burlington, ON, Canada

problem #10

Aug 012019

Civic LX

  • Automatic transmission
  • 43,000 miles

Do not buy 2017,18, or 19 Honda Civics! Major AC issues that dealerships will give you run around on and not willing fix even though this is a WELL KNOWN issue with the Civics! Do yourself a favor and save a lot of time and money and avoid Honda!

My AC started intermittently blowing cold air on and off and they cannot give me a logical explanation. The whole AC systems in these are cars are crap and they know it! Also, at 40k miles I have a compressor seal that is leaking which is HIGHLY unusual for a car with with low miles.

They tried to get me to pay for my condenser because it was "damaged" but it's a perfect curve with no mark of being damaged by a rock or anything. Never wrecked my car and have only ever taken it to Honda to be serviced. They will do everything they can to get the consumer to pay for an issue that originated in their vehicles. Very frustrated and disappointed. Needless to say, its been a hot summer!

- Hannah C., Murfreesboro, US

problem #9

Aug 142019

Civic LX 2.0L

  • Manual transmission
  • 10,284 miles

Idk why Honda won't issue a recall to fix this issue, they are well aware of the issue and refused to do anything about it. Unbelievable, won't be getting another Honda since they decided to push out a faulty design. I'm hearing this happens to SI models too. If you look it up, others are having the same issue where they buy a brand new Civic 10th Gen and after a few thousand miles, the AC stops working and blows warm or hot air. The freon is all gone and it's due to a bad compressor or a leak somewhere. So far no Honda dealership wants to help me as this car is a lease and is covered under warranty. This is the first and last Honda I'll ever be buying. They want to charge a 500 dollar diagnostic fee.

- Samuel P., Brooklyn, NY, US

problem #8

Jun 042019

Civic LX 2.0L

  • Automatic transmission
  • 21,748 miles

Just irritating. Looked up on Honda website and part on backorder due to issues. That being said dealer wouldn't cover under warranty.

- Sharon K., Beaumont, AB, Canada

problem #7

Jul 012019

Civic LX 2.0L

  • Automatic transmission
  • 28,000 miles

F*CK HONDA! It is supposed to be a competitor to Toyota, let me say its not. It not even 2 years more like 1.5 years and the ac isn't working. Also I i have problem with tire rod which other mechanics said outside the service center but they just saying $130 would fix it. Its been already 2 weeks t,hey still don't have my part the ac condenser. How come a brand new f*cking car has so many problems.

- Ilmas A., Jamaica, NY, US

problem #6

Jul 222019

Civic EX

  • Automatic transmission
  • 18,177 miles

American Honda Motors, Inc. needs to recall 2016, 2017, and beyond Civics A/C Condensers. There is an issue. These newly insulted parts are failing and customers (new vehicles) are being responsible under warranty to replace them. The car is blowing hot air and the cost to fix is $700 plus.

- Tiffany S., New Orleans, US

problem #5

Mar 112019

Civic

  • Automatic transmission
  • 3,000 miles

I never used my A/C system until it got really hot outside when the weather hit 90 degrees in Wisconsin for the first time this summer. I never had to use my A/C and when I finally needed to use it I called the dealer where I bought it from and they said a rock hit my condenser which is right behind my bumper. They said it is not under warranty and it is not covered at all. They say it cost over $1,000 in which I don’t have.

- Iesha B., Milwaukee, WI, US

problem #4

Jul 012019

Civic SI 1.5L

  • Manual transmission
  • 38,000 miles

I have a 2017 Honda Civic Si that is less than 2 years old with 38,000 miles. The AC condenser leaked which means I did not have a working AC. I had to have the dealership replace then condenser. My extended warranty covered this minus a $100 deductible. I am afraid that I will need to repeat this every 2 years if I want to have a working AC. This is a known problem on the Civic forums.

- Daniel R., Norton, US

problem #3

Jul 042019

Civic

  • Automatic transmission
  • 20,000 miles

I am disgusted with Honda. The air conditioning does not work. Dealer replaced air conditioning compressor but based on everything I am seeing is a temporary solution as the whole unit is not replaced. Register the problem.

- 2017honda, St. John's, NL, Canada

problem #2

May 202019

Civic SI 1.5L Turbo

  • Manual transmission
  • 35,777 miles

AC not blowing cold air and took to Honda Dealership. They informed me that the condenser had a leak and all the refrigerant leaked out. Would not cover under manufacture warranty because they deemed road debris caused the issue. There a no visible punctures on the condenser yet they would not cover under warranty. I called Honda Warranty center and they said the same thing. No luck. I purchased the extended warranty when I purchased the vehicle and went to an outside mechanic shop. They were able to get my condenser covered under the third party extended warranty.

Look up 10th Gen Honda Civic AC condenser on google and you will see alot of issues with this condenser. Either it is faulty coming out of the factory or its very easily damaged by small rocks from normal highway driving which is a terrible design.

Honda would not cover this problem and luckily I had extended warranty.

- Ray K., Canton, MI, US

problem #1

Apr 302018

Civic LX 2.0L

  • Automatic transmission
  • 14,000 miles

Yikes! Called Honda Canada to find out why there is a fee to look at the A/C issue which should be covered under warranty? I've had 5 other cars (one other Honda) and never had an issue where A/C needed refilling and all of those cars were older in years and mileage when purchased than this Civic.

My dealer is saying they are out of the special gas the newer Civics need to recharge the A/C and can't source it in their area. I found a Honda dealer that is not close by but at least they seem to have the gas and the equipment, but just need the dealer to cover the expense as they said they would. Nobody else either seems to have the equipment or the gas (or both).

This is a real pain because Honda should be standing behind their product. In Toronto, it gets seriously hot and humid in the summer months so A/C is a must to keep your family from melting or limit exposure to engine exhaust on the highways.

- Devi P., toronto, ON, Canada