10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
10,039 miles

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« Read the previous 20 complaints

problem #9

Aug 082019

Pilot

  • 38,000 miles
Have a 2017 Honda Pilot touring with 39K miles. Usually the car goes into 'accessory' mode when the auto idle stop kicks in but a couple of months ago something new started- I experienced a total stall for the first time, and it has happened 3 more times since. The car turned completely off, but it did not restart automatically. The dashboard was lit up with problems. I put the car in park and frantically tried to restart it as I was on a highway in traffic. Once it was restarted, I disabled auto idle stop and I've been disabling it ever since. However, this is a manual fix and is not always something one remembers to do, especially since we have a new 16-year-old driver entering the fray in our home soon. After researching this extensively online, there appears to be a knee-jerk reaction from Honda to replace the batteries in these affected vehicles, but it is not stopping the issue, according to multiple accounts. The NHTSA has many documented cases of this and it is an obvious safety issue, but no recall is yet in place. Called Honda usa customer service at 9:30 am today and verified there are no recalls regarding this problem and if the car is out of warranty that there would be no financial relief for necessary parts/labor related to this issue.

- Hershey, PA, USA

problem #8

May 202019

Pilot

  • 25,000 miles
The contact owns a 2017 Honda Pilot. The contact stated that the vehicle lost power while traveling on an incline. Also, the brake pedal was soft and traveled to the floorboard when being depressed. In addition, the collision and brake warning indicators illuminated. The contact drove to ryan Honda of minot (3701 S broadway, minot, nd 58701, 701-852-1111) to be diagnosed, but no failure was found. The contact also stated that certain electrical features on her vehicle sporadically failed to operate when needed. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 25,000.

- Gilette, WY, USA

problem #7

Sep 272018

Pilot

  • 19,280 miles
My wife was driving the vehicle on 09-27-18 and the vehicle lost power, the dash lit up orange, and several warning lights cane on and started beeping. As she attempted to pull over to the side of the road, the issue reset itself, and the vehicle resumed power again. The vehicle was taken to Honda for a final repair for transmission issues the following day. It is 9 days later and the vehicle is still not repaired. Per the service advisor, the dealership has replaced 3 wiring harnesses under the dash that they say were defective from the factory, along with 2 modules. The vehicle is unsafe to drive in its current state, as it itermittently loses power. The vehicle had to be towed to the dealership in August due to the push button transmission going into neutral while driving, and losing forward power. The vehicle would not go into park or neutral.

- Wellington, FL, USA

problem #6

Aug 222018

Pilot

  • 26,000 miles
Every few days we get a indicator that reads 'keyless start system problem'. have replaced the battery in fobs, no change. Indicator comes on when starting the vehicle & stays on until turned off, may or may not come back the next time starting it.

- Denver, CO, USA

problem #5

Jul 012018

Pilot

  • miles
The vehicle has started jerking while accelerating.

- Dixie, GA, USA

problem #4

Dec 012017

Pilot 6-cyl

  • 13,000 miles
The contact owns a 2017 Honda Pilot. While driving various speeds, the vehicle jerked forward and the windows functioned independently. The dealer (serra Honda grandville, 4260 kenowa ave sw, grandville, mi) was unable to duplicate the failures. The vehicle was not repaired. The manufacturer was notified and did not assist. The failure mileage was approximately 13,000.

- Grand Rapids, MI, USA

problem #3

Apr 272018

Pilot

  • 18,000 miles
This is the 4th time now that we have had to bring out Pilot in to be serviced for the same thing. When we turn the car on, multiple errors come on out of nowhere. Power steering, the speedometer and many other things stop working. They reset it and it happens again. They have changed the battery and done something with the alternator but neither of these things fixed the actual problem.

- Frankfort, NY, USA

problem #2

Oct 132017

Pilot

  • 5,613 miles
This is the 6th photo uploaded from the previous 5 that have already been sent.

- Pasco, WA, USA

problem #1

Oct 132017

Pilot

  • 5,613 miles
Started vehicle and getting ready to back out of garage and suddenly these six problem lights came on in dashboard!

- Pasco, WA, USA