10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 4,270 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The air conditioning went out. The condenser to replace has been discontinued by almost every parts seller. Took the car to Honda and they are not sure what the problem is so they want to rebuild the entire air conditioning system.
- Alexandria, VA, USA
While stopped at a red light, the engine would completely shut off. I had to restart the car and it would take multiple attempts to turn it back on. The first time it happened, I thought it was a battery issue. But I had since changed the battery and the problem still occurs. It seems to happen when the idle mode is not turned off. This is dangerous as it could cause an accident to have your car suddenly stop working in the middle of traffic.
- Walnut, CA, USA
when auto engine idle is on after coming to a stop at a light or stop sign upon acceleration some times the car will stall and then an error message will come on the dash "Collision Mitigation Braking System error" this happens multiple times a week when driving i have taken to honda dealership and the blew me off saying they could not replicate the issue but i have come across many other people online with the same issue.
- Sugar Land, TX, USA
Engine knock occurs at low rpm-??s while under load. Was informed by a Honda Dealership Service Advisor that this is a known issue with 2019+ Earth Dreams V6 engines, and they have had a number of owners report the problem. The Service Advisor also informed me that Honda told his dealership the issue is caused by a faulty main engine bearing however, to date, Honda has not taken any formal action. A main bearing failure can cause catastrophic engine failure which would increase the risk of a crash.
- Tahoe City, CA, USA
My 2019 Pilot elite has 16,400 miles on it just started a couple months ago where I would get to 2425 miles an hour in the car with lunch or lurch it happens also sometimes when I get to 30 some miles an hour it all lurcher lunch. Last Friday I made a left turn onto a major street and went to accelerate in the car just wouldn't do anything it wouldn't accelerate it slow down and I had to pull over to the side and put my flashers on I had to wait a while probably a minute or so and then I could press my foot on the excelerator and go forward. This lurching or lunging does not happen all the time it could be on a city street when it happens it can be when I go to accelerate to get on the expressway I have mentioned this to my mechanic at Honda and they don't seem to know what the problem would be I'm wondering if there is recall that I might've missed or there's some thing that someone knows I can't be the only one that this is happening to.
- Muskego, WI, USA
The contact owns a 2019 Honda Pilot. The contact stated while driving 10 mph, the brake pedal was depressed and the vehicle stalled without warning. The contact stated that the vehicle was undrivable. The vehicle was not taken to be diagnosed nor repaired. Neither the manufacturer nor dealer were not notified of the failure. The failure mileage was unknown.
- West Hempstead, NY, USA
Purchased the new 2019 Honda Pilot elite at around 3,000 miles. While driving around 25-30 miles per hour speed on paved roads, sometimes not all the time. The car downshifting and stalling for a few seconds before being able to accelerate again. This happen while driving on a nice sunny day with no loose gravel or rain, in a 4 way intersection making a left turn on green which made the car stalled and wasn't able to accelerate for a good 1 to 2 second. Good thing there wasn't any other vehicle that is near by. This can cause an accident and body injury! this happen during turns and straight driving. I've discuss this every time I go and get the car maintenance at the Honda dealership but they cannot duplicate the problem I've had encounter. The car as of now has 15,651 miles and downshifting and stalling comes and goes whenever it wants to its not contestant. For a new car over $50K plus not including taxes, its extremely dangerous to me and anyone who is driving or pedestrian walking near by!
- St. Paul, MN, USA
On two separate occasions I have experienced my car notifying me of a transmission issue and kicking it into neutral on its own. The first time this occurred back at the end of November, used auto start and got into my car shortly after. Turned on the car and placed into reverse. Still stopped, pulling up my gps and heard the alert and saw on my dashboard 'stop driving when safe. Transmission problem. See manual" it lights up that for a moment then goes away. But it shifted my car into neutral. Didn't think anything of it. Finished the the gps. Took another moment and put the car in reverse. It did it again and it was back in neutral when I was just in reverse. I called the dealership immediately. The next day car was taken to the dealership. Nothing was stored in the database. And they said they had never heard of it and couldn't find anything wrong. Fast forward to today, auto start, got into car. Placed in drive for a moment and before moving the alert came up and car was in neutral. It did it three times. Took a photo of the alert which is exactly as quoted. I am at a loss with Honda and what to do. I have also searched the owners manual and there's nothing of this quoted issue.
- Mount Pleasant, SC, USA
My 2019 Honda randomly brakes while I'm driving almost causing someone to rear end me, and other times almost causing me to be in accidents. In addition, at 19K miles my transmission went out (started catching, making a grinding noise) while I was driving on the interstate and caused the vehicle to decelerate. I pulled off the road turned the vehicle off, once restarted it decelerated and the transmission light, emissions light and blind spot light came on the dash board.
- Brandywine, MD, USA
I purchased a new 2019 Honda Pilot ex-L in December, 2018. I was recently exiting an off ramp from an interstate and when I pressed the accelerator to merge into traffic the vehicle hesitated significantly and the check engine light started flashing. I then continued a few miles which I had remaining to my house and the vehicle would accelerate very poorly and the engine would shake under acceleration. The manual states that a flashing light is an engine misfire. I started the vehicle on Monday morning to take it to the local Honda dealer and it drove normally down to the dealer. After checking the engine computer they could find no fault codes for the check engine light flashing the day before. They gave me back the vehicle and said there was nothing they could do at this time. I feel that this is a very serious problem and it appears that a few other complaints have been filed for this same issue. Having a vehicle that loses a significant amount of power can be a serious safety issue and I highly suggest that Honda look into this matter carefully. This should not happen to a brand new vehicle with 2,200 miles or any vehicle for that matter.
- Glen Ellyn, IL, USA
This happened to me twice. Seems to be when using cruise control for over 1.25 hrs. When you press the cancel button on the steering wheel to cancel the set cruise control, the cars "check engine" light starts flashing. The engine will continue running but there is little to no power when stepping on the accelerator. Driver must pull over, turn off car and then restart. This is incredibly dangerous at high speeds or crossing over oncoming traffic! I brought the Honda Pilot back to the dealership. The service manager told me that both he and the district rep. Had the same thing happen to them last month with their 2019 Honda Pilot. Neither of them had any advice for me. But they were notably quite worried about the possibilities of this and immediately asked to hook a computer up to my car to try to find an error code. They found none! again, incredibly dangerous!!! apparently the Honda engineers aren't aware of why this is happening! I was told to "just keep driving it" we can't have the only three 2019 Honda Pilot that are doing this...... I fear someone will get injured.
- Suamico, WI, USA
The contact owns a 2019 Honda Pilot. While driving 25 mph, the vehicle vibrated and the check engine, hill start assist, trailer stability assist, power steering, lane departure litigation, blind spot, transmission, and emission warning indicators illuminated. The vehicle was taken to first Texas Honda (3400 steck ave, austin, tx 78757, 512-220-1121) to be diagnosed, but the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 09223186. The failure mileage was approximately 100.
- Austin, TX, USA

- Katy, TX, USA