10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
3,650 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #5

Jan 192020

Pilot

  • 3,974 miles
On two separate occasions I have experienced my car notifying me of a transmission issue and kicking it into neutral on its own. The first time this occurred back at the end of November, used auto start and got into my car shortly after. Turned on the car and placed into reverse. Still stopped, pulling up my gps and heard the alert and saw on my dashboard 'stop driving when safe. Transmission problem. See manual" it lights up that for a moment then goes away. But it shifted my car into neutral. Didn't think anything of it. Finished the the gps. Took another moment and put the car in reverse. It did it again and it was back in neutral when I was just in reverse. I called the dealership immediately. The next day car was taken to the dealership. Nothing was stored in the database. And they said they had never heard of it and couldn't find anything wrong. Fast forward to today, auto start, got into car. Placed in drive for a moment and before moving the alert came up and car was in neutral. It did it three times. Took a photo of the alert which is exactly as quoted. I am at a loss with Honda and what to do. I have also searched the owners manual and there's nothing of this quoted issue.

- Mount Pleasant, SC, USA

problem #4

Dec 282019

Pilot

  • 19,099 miles
My 2019 Honda randomly brakes while I'm driving almost causing someone to rear end me, and other times almost causing me to be in accidents. In addition, at 19K miles my transmission went out (started catching, making a grinding noise) while I was driving on the interstate and caused the vehicle to decelerate. I pulled off the road turned the vehicle off, once restarted it decelerated and the transmission light, emissions light and blind spot light came on the dash board.

- Brandywine, MD, USA

problem #3

Mar 032019

Pilot

  • 2,200 miles
I purchased a new 2019 Honda Pilot ex-L in December, 2018. I was recently exiting an off ramp from an interstate and when I pressed the accelerator to merge into traffic the vehicle hesitated significantly and the check engine light started flashing. I then continued a few miles which I had remaining to my house and the vehicle would accelerate very poorly and the engine would shake under acceleration. The manual states that a flashing light is an engine misfire. I started the vehicle on Monday morning to take it to the local Honda dealer and it drove normally down to the dealer. After checking the engine computer they could find no fault codes for the check engine light flashing the day before. They gave me back the vehicle and said there was nothing they could do at this time. I feel that this is a very serious problem and it appears that a few other complaints have been filed for this same issue. Having a vehicle that loses a significant amount of power can be a serious safety issue and I highly suggest that Honda look into this matter carefully. This should not happen to a brand new vehicle with 2,200 miles or any vehicle for that matter.

- Glen Ellyn, IL, USA

problem #2

Feb 172019

Pilot

  • 3,000 miles
This happened to me twice. Seems to be when using cruise control for over 1.25 hrs. When you press the cancel button on the steering wheel to cancel the set cruise control, the cars "check engine" light starts flashing. The engine will continue running but there is little to no power when stepping on the accelerator. Driver must pull over, turn off car and then restart. This is incredibly dangerous at high speeds or crossing over oncoming traffic! I brought the Honda Pilot back to the dealership. The service manager told me that both he and the district rep. Had the same thing happen to them last month with their 2019 Honda Pilot. Neither of them had any advice for me. But they were notably quite worried about the possibilities of this and immediately asked to hook a computer up to my car to try to find an error code. They found none! again, incredibly dangerous!!! apparently the Honda engineers aren't aware of why this is happening! I was told to "just keep driving it" we can't have the only three 2019 Honda Pilot that are doing this...... I fear someone will get injured.

- Suamico, WI, USA

problem #1

Jan 012019

Pilot

  • 100 miles
The contact owns a 2019 Honda Pilot. While driving 25 mph, the vehicle vibrated and the check engine, hill start assist, trailer stability assist, power steering, lane departure litigation, blind spot, transmission, and emission warning indicators illuminated. The vehicle was taken to first Texas Honda (3400 steck ave, austin, tx 78757, 512-220-1121) to be diagnosed, but the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 09223186. The failure mileage was approximately 100.

- Austin, TX, USA