Both screens went black during drive - no visuals for mph, safety features including blind spot assist, pedestrian signal and back up camera are included not working. When vehicle is off the radio is still playing. Soft reset did not work. This is second time this has happened. I am taking it to dealer for a hard reset - hopefully this works.

- Philadelphia, PA, USA

Vehicle charge will drop signficatinally when parked for over night. Car was charged to 100 % then dropped to 92% overnight. Car only gets 50-60% of mileage stated from the dash and app. Car has 3997 miles on it, yet as has charge history shows it has been charged enough throughout history to have 8,100 miles.

- Columbus, OH, USA

Hears creaking sound when turning in low speed. Only 1000 miles on the vehicle. The charging door indicator won-??t go off. Keep popping up during driving, blocking the meter screen.

- Millbrae, CA, USA

At almost 20,000 miles my car shut itself off while I was still driving. I was slowing down to a stop but my car was not functioning properly, could not turn my car off, put in park or turn of parking break. I had to sit in the middle of the street for at least a minute until I was able to shut off my car and restart it again. I drove straight to the Honda dealership. Waiting on diagnostic results. Also, I have always had a problem reversing out of a parking space when it rains. The emergency sensor reads an object behind me and automatically breaks even though I am the only car in the parking lot. It takes me minutes to back out enough to turn my car.

- Aliso Viejo, CA, USA

1. Infotainment system completely shuts off at random moments and not form of reset will bring them to work again. 2. Forward Collision Warning: Will sound at times even if there is absolutely nothing ahead of you. 3. Lane departure is not always -??available at this time-??.

- Port Jeff Sta, NY, USA

Persistence issues with warning indicators appearing and charging capabilities on vehicle being reduced from 80% to 27% or 25%, which is approximately 67 miles total, and charging capacity cannot be increased either on the app of the vehicle or directly through the vehicle. Warning indicators displayed include "Service Vehicle Soon" and "Service High Voltage System". Four light indicators appear, one yellow turtle symbol, two red battery looking symbols, and a red car symbol. Incident has occurred a total of 5 times within approximately a 50-day period. Dealership where vehicle was leased has attempted to fix the issue four times without any success, issue has now appeared a total of 5 times.

- Bethesda, MD, USA

Leased vehicle 8/31/24, HondaLink app crashed within 45 minutes of leaving the dealership. Spent the next 3.5 months on the phone and emailing regularly with Honda for assistance, updates, or a solution, usually with limited response and no resolution. We were told by Honda to not drive the car until the issue was resolved, but they wouldn-??t take it in to a shop or anything. The issue was resolved 12/13/2024 and it finally worked - and just crashed again. Unfortunately critical updates are sent through the app, so this puts us at risk if an update is available and inaccessible to us due to the app issue. The car also randomly changes settings such as lights, window locks, door locks settings, CarPlay won-??t work, wireless CarPlay does not work, drops phones completely off, slams on the brakes while backing up, and recently started slamming on the brakes going forward with no hazards in sight (reported separately). These issues cause it to be unsafe to drive this vehicle.

- Menifee, CA, USA

When I, Turn, The Wells Makes, a loud noise the other day appear in the dash brake pedal unavailable and also the air conditioning turns on and off by self

- Whittier, CA, USA

Knocking sound in the front when turning Honda states normal axel problem. For Fuel/battery. Been in a back and forth with Honda service/Honda motors because I-??m getting less then advertised on my range performance. Example I drove a 60 mile drive and car drained 109z that-??s 49 miles unaccounted for. I am now being told by Honda Motors mediation that the battery loses 30/40 percent efficiency in cold weather. That-??s horrible. It-??s not advertised and it-??s unacceptable. It-??s unsafe that customers can-??t depend on the vehicle when an emergency happens.

- Nutley , NJ, USA

During my experience with the 2024 Honda Prologue, I have encountered several significant issues related to the vehicle's starter system. Notably, while reversing, the car intermittently engages the brakes as if it detects an obstacle behind it. Additionally, while driving, the vehicle occasionally applies the brakes unexpectedly, presuming that a collision is imminent. Furthermore, I observed a rapid decline in battery power, accompanied by error messages on the dashboard indicating "Service Soon" and "Service High Voltage System.-?? After consulting with a service center, I was informed that no issues were detected with the vehicle. However, I am presently receiving persistent error notifications stating "Service High Voltage System" and "Reduced Acceleration Drive with Care." In addition, the air conditioning system has ceased to function, and I have been unable to charge the vehicle effectively. Each attempt to charge concludes with the message indicating that charging is complete, yet the battery remains at a static level of 91%. These issues present serious concerns regarding vehicle safety. The unpredictability of the braking system could potentially lead to an accident, while a sudden failure of the battery during travel could leave me stranded, endangering myself and others. These examples represent just a portion of the various complications I have experienced, highlighting a significant safety risk associated with this vehicle.

- Goldsboro, NC, USA

Automatic braking is very sensitive, especially in the rain, and even more so when backing up in the rain. The unexpected braking happened to me at a rotary for no apparent reason, and numerous times in reverse. Service Vehicle Soon Light/(Propulsion System Failure) came on randomly at around 4000 miles. Within a day or so it turned off. Nothing with the car seemed to be effected. Then around 4500 symbol turned on again and has been on for a day or so. No notable issues.

- Peabody, MA, USA

While driving to work both digital screens turned off, I have no data, no speedometer, nothing. I pulled over and turned off the car and it did not reset nor come back on.

- Fallbrook, CA, USA

GPS Navigation - The dashboard's Google GPS navigation has stopped functioning. OnStar System - The OnStar light remains red, indicating a potential issue with the system. CarPlay - offers to use Google Maps or Maps, however, when selecting Maps, the system returns the Google Maps. Safety Concerns - While the immediate safety risks may be minimal, the malfunctioning GPS can affect route planning, and the red OnStar light suggests potential issues with emergency communication services. I was utilizing the navigation system when it stopped working and I did get lost because the system stopped working and displayed where I had last charged my car. When I contacted Honda, I was given an appointment date/time. On the day of the appointment, Honda Service team was unsure why I was given a 5 PM appointment and did not provide assistance. I plan to go again this week to get assistance. There are numerous complaints on the forum with customers stating the same issue

- Clovis, CA, USA

I activate the right turn signal then turn right. When the turn is complete and the steering wheel straightens out, the right turn signal is automatically cancelled (as is normal). However, one out of about five times, after the right turn signal is automatically cancelled, the *left* turn signal activates for three blinks, as though it was momentarily pressed. The dealer was able to duplicate the problem, then "test drove another Prologue in stock, duplicated concern on known good Prologue." Then the dealer went on to conclude, "Characteristic of vehicle, no problem found." The service manager and the general manager at the dealer state that this is not a safety issue. I had let the dealer know, and it is in writing on the repair order, that a car coming in the opposite direction to me turned left in front of me thinking I was turning left (because my car's left blinker was on after I had just completed a right hand turn). I braked to avoid hitting this other car. I contacted American Honda and created a case number. A few days later the American Honda agent confirmed exactly what the dealer stated. First, that Honda does not consider this a safety issue and second, that it is characteristic of the vehicle and therefore no problem exists.

- Minnetonka, MN, USA

While sitting idle at a traffic light, my forward collision notification beeped in spite of my Honda Prologue and the vehicle in front of me being completely still. Otherwise, no movement was taking place in front of my car. I captured this on camera during an incident when this occurred briefly. I would be happy for Honda to inspect this. I haven-??t reported this to anyone else at this point. No other warning lights or messages indicated this could be a problem. This failure of my forward collision warning system has occurred about 50 times since purchasing this Prologue in late December of last year (over about 7,500 miles). At times, the beeping won-??t stop unless I put the car in park. I learned the locations of the sensors behind the rear-view mirror and on the bumper. I cleaned the outer surfaces off to no effect.

- Manasquan, NJ, USA

I turned my car on and it made an extremely loud, dangerously loud, loudest noise you have ever heard loud, static noise. I turned it off and waited and turned it back on and same thing. I tried shifting it to drive, and the noise stopped. However, every time I did anything where the vehicle would make a noise, it would make a full-volume static blasting noise instead. It was not safe to drive and I am afraid it has permanently damaged my eardrums. This is a known issue (see links below) and needs to be fixed immediately. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Ottawa Hills, OH, USA

The tire monitor system is not working at all, I have tried resetting it for hundreds of times. It will recaliber and show me the tire pressure on all wheels just for 5 min. And once I start driving it gives me warning again( tire monitor system service).

- Placentia, CA, USA

12/13/2024 -?" Vehicle purchased New 01/22/2025 -?" Heating system began to malfunction. 01/31/2025 -?" Received dashboard warnings: -??High Voltage System, -?? -??Service Vehicle Soon, -?? and -??Reduced Acceleration.-?? 02/01/2025 -?" Vehicle towed to the dealership for service. 02/10/2025 -?" Vehicle returned to us after repairs. 03/06/2025 -?" Same errors reappeared - -??High Voltage System, -?? We contacted Honda Customer Service and filed a claim (Claim #15405227) 3/6/2025 - Vehicle towed to the dealership for service. 04/04/2025 - Vehicle returned to us. We were assured the issues were fully resolved. We were told a Honda technician had been dispatched to support the repairs and ensure all work was handled thoroughly. 04/09/2025-?" Same error messages appeared - "High Voltage System" Car towed to dealership again for repair 5/6/2025 - Vehicle is still being repaired

- Hanover, MD, USA

The contact owns a 2024 Honda Prologue. The contact stated that while driving at an undisclosed speed and turning the steering wheel, there was a clicking sound coming from the front end of the vehicle. The sound had become progressively worse. The contact stated that after starting the vehicle, the AC was inoperable, and the contact became aware that the radio remained on for an additional 1-2 minutes after turning off the vehicle. While locking the vehicle, the feature that illuminated on the instrument panel displaying a message that all doors were locked, failed to operate intermittently. The contact stated that while charging the vehicle, the charge exceeded 100 percent charge. The contact stated that the vehicle also experienced several electrical malfunctions intermittently. The vehicle was taken to the dealer who diagnosed the vehicle; however, the contact was unable to recall the results of the diagnostic tests. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 2,000.

- Arlington, TX, USA

Vehicle with purchase on April 15, 2025 pre own with only 5800 miles. Drove the car for less than 2 weeks on April 28,2025 a vehicle warning pop-up -?? high voltage service error-?? I took it back to Honda dealership. A code U3620 came up. The code indicated a high voltage battery replacement needed. Currently ETA for the parts is not available.

- Euless, TX, USA