Multiple times the Prologue has been in service for high voltage system and reduced acceleration errors that have come on during charging.

- Emerson, GA, USA

Multiple times the Prologue has been in service for high voltage system and reduced acceleration errors that have come on during charging.

- Emerson, GA, USA

A knocking or clicking sound occurs when the vehicle is changing direction; for example, when stopped at a corner and turning either left or right, oftentimes at low speed. This same clicking or knocking sound appears to come from the front (I am assuming at the axle) began appearing sometime in late December 2024. I did not know it was a problem experienced by other Honda Prolgoue owners until I watched a video on YouTube. I have made an appointment with the dealer, who said there is a charge to diagnose this problem on a car I bought in November 2024 at that dealership.

- Martinsburg, WV, USA

When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. I brought it into Honda for them to look at. They know about the issue but don't have a fix for it.

- South Dennis, MA, USA

Twice, a "service high voltage" error light has come on and it has said it impacts the ADAS and safety systems and the acceleration of the vehicle. The light disappeared after a short drive, but the heating system stopped working. The first time, we took it to the dealership and they reset the system and the heat came back a little, but seems to struggle under 32 degrees, and especially sub 15/20 degrees. The second time was this morning - the heat is barely working at all. Very frustrating for a vehicle under 2000 miles.

- Trumansburg, NY, USA

The clicking when turning right or left. The dealership has had my car since December. They don-??t have ANY inventory for this car for ANY parts. Every part being made is for the new cars according to the dealership. So many people have the same issue and Honda won-??t take accountability. This car needs to be recalled for the safety of others. People are being told to drive around with a broken CV axial and wait for a new part. Idk how they can get away with this. If that breaks it can cause DEATH to an active driver or injury.

- Jacksonville, NC, USA

Front right CV Joint making clicking sound. I took vehicle into the Honda dealership. They kept care for 3 days. They put me in a rental. Called me to pick the car up and told me that the front CV joint was bad and that they got honda to approve to have it replaced. They then told me that the part was on back order and it might be in sometime in March. They advised me that my car was safe to drive and told me i had to take my car back. I dont feel that this is acceptable. I have had this issue with other older cars that i have owned and i was never advised that the car would be safe to drive. With a clicking sound like that the part should be placed immediately before the CV joint snaps and you get stuck on the side of the road or even worse causing an accident

- Rocky Point, NY, USA

1. When I turn my car either left of right there is a huge noise under the hood at the joint like a cracking noise. It is very concerning and doubt that some thing big is broken. I got to know in the forum that almost all the cars are having this issue. 2. When using my HondaLink app to unlock the door, sometimes the app has issues sending the signal to the car. This is a safety issue because in the event I lose my keys I will be locked out of my vehicle or in the even of an emergency when I need to access the vehicle quickly.

- Pelham, AL, USA

This vehicle has remote features to lock, unlock and remote start the vehicle. However the app is not able to connect with the car often and the commands "'fail" which is a safety issue because it is an electric vehicle. So if the electrical or technological parts of the vehicle are failing, what else is going on.

- Middletown, Ri, 02842, RI, USA

There is a loud knocking or banging sound when making sharp turns. Particularly a turn of 90 degrees or sharper. It sounds almost like something under the car coming from the wheels area. It goes away as you release the steering and straighten back out. But it is loud enough that I am thinking of going back to the dealership to get it checked out.

- Middletown, Ri, 02842, RI, USA

I have a brand new Honda Prologue Elite that, within 500 miles of leasing it, has a loud knocking noise on both the front left and front right sides whenever I make a hard left or right turn. It sounds like a loud knocking/creaking noise and I usually hear it three times during a turn. It can be heard over a moderate volume radio. The sound has been replicated by a service technician at the dealership, who thought they corrected it (found a loose bolt under the panel under the passenger seat!) but they did not fix the actual problem and it continues. The sound remains and seems to be getting louder. I am increasingly concerned about what happens if the noise continues to get louder and the part(s) eventually fails - and where the car will go if that happens. This has happened on repeat occasions from 30-55 mph (though usually starting from a stop, like being at a light waiting for my chance to turn left).

- East Greenbush, NY, USA

Service High Voltage System Reduced Acceleration - Drive with Care Service Vehicle Soon There is a very prevalent problem with the new EV Honda Prologues. Mine has been in the shop since last Friday, Jan. 17. The parts "are on backorder" with Honda refusing to state how long it will take for parts to come in.

- Allentown, PA, USA

weak CV joint in the front axel produces a click-noise during front turns. inspected @ manufacturer dealership, parts are on back order. Apparently this is a known issue. Additionally, the HVAC system required valves to be replaced on a new car (>3000 miles)

- Levittown , NY, USA

Clicking sound when making a right turn

- Auburn, WA, USA

A few months after I purchased the car in July, I started hearing a clicking noise when turning from a full stop. In December I was told it was axel issue. It-??s not yet been resolved. I-??m still driving the car.

- Chicago, IL, USA

Received this emergency statement.

- Austin, TX, USA

When using my HondaLink app to access the vehicle features, (check state of charge, lock or unlock the door, adjust climate, etc.) often the app has issues sending the signal to or communicating with the car, does not respond or is extremely slow to respond. This is a safety issue because in the event I lose my keys or lock my keys in the vehicle, I will be locked out of my vehicle, or in the event of an emergency when I need to access the vehicle quickly, I will be unable to do so. I have contacted Honda about the issue but have yet to have the issue resolved. App sometimes displays "Retrieving Status..." then "Data is Unavailable". Otherwise, the app will not display anything.

- Elk Grove, CA, USA

When turning the wheel there is Clicking sounds from the front axle, turning 90 degrees right or left. Dealer has been informed and said it sounds like an axle issue and that others have complained about this. Started almost immediately after taking delivery. Also rear camera failed after 1 hour of taking delivery.

- Rollinsford, NH, USA

Vehicle was in for ac/heating issues that occurred the day I bought the vehicle in Oct 2024. Ac would blow cold on driver side and hot on passenger. No heat from the driver side footwell area.Dealer had me bring in for diagnosis. Parts ordered and car was in for a week in Dec 2024. Interior had to be completely removed for the repair. System seemed to work fine. Now with below zero temps in my area, not heat on the feet, no heat from the vents for passengers in the rear seats. Heating system seems very week with cold weather.

- Cedarburg, WI, USA

When turning right, a clicking sound comes from the front end of the vehicle. 3862 miles on the car.

- Cedarburg, WI, USA