I have a brand new Honda Prologue Elite that, within 500 miles of leasing it, has a loud knocking noise on both the front left and front right sides whenever I make a hard left or right turn. It sounds like a loud knocking/creaking noise and I usually hear it three times during a turn. It can be heard over a moderate volume radio. The sound has been replicated by a service technician at the dealership, who thought they corrected it (found a loose bolt under the panel under the passenger seat!) but they did not fix the actual problem and it continues. The sound remains and seems to be getting louder. I am increasingly concerned about what happens if the noise continues to get louder and the part(s) eventually fails - and where the car will go if that happens. This has happened on repeat occasions from 30-55 mph (though usually starting from a stop, like being at a light waiting for my chance to turn left).

- East Greenbush, NY, USA

Service High Voltage System Reduced Acceleration - Drive with Care Service Vehicle Soon There is a very prevalent problem with the new EV Honda Prologues. Mine has been in the shop since last Friday, Jan. 17. The parts "are on backorder" with Honda refusing to state how long it will take for parts to come in.

- Allentown, PA, USA

weak CV joint in the front axel produces a click-noise during front turns. inspected @ manufacturer dealership, parts are on back order. Apparently this is a known issue. Additionally, the HVAC system required valves to be replaced on a new car (>3000 miles)

- Levittown , NY, USA

Clicking sound when making a right turn

- Auburn, WA, USA

A few months after I purchased the car in July, I started hearing a clicking noise when turning from a full stop. In December I was told it was axel issue. It-??s not yet been resolved. I-??m still driving the car.

- Chicago, IL, USA

Received this emergency statement.

- Austin, TX, USA

When using my HondaLink app to access the vehicle features, (check state of charge, lock or unlock the door, adjust climate, etc.) often the app has issues sending the signal to or communicating with the car, does not respond or is extremely slow to respond. This is a safety issue because in the event I lose my keys or lock my keys in the vehicle, I will be locked out of my vehicle, or in the event of an emergency when I need to access the vehicle quickly, I will be unable to do so. I have contacted Honda about the issue but have yet to have the issue resolved. App sometimes displays "Retrieving Status..." then "Data is Unavailable". Otherwise, the app will not display anything.

- Elk Grove, CA, USA

When turning the wheel there is Clicking sounds from the front axle, turning 90 degrees right or left. Dealer has been informed and said it sounds like an axle issue and that others have complained about this. Started almost immediately after taking delivery. Also rear camera failed after 1 hour of taking delivery.

- Rollinsford, NH, USA

Vehicle was in for ac/heating issues that occurred the day I bought the vehicle in Oct 2024. Ac would blow cold on driver side and hot on passenger. No heat from the driver side footwell area.Dealer had me bring in for diagnosis. Parts ordered and car was in for a week in Dec 2024. Interior had to be completely removed for the repair. System seemed to work fine. Now with below zero temps in my area, not heat on the feet, no heat from the vents for passengers in the rear seats. Heating system seems very week with cold weather.

- Cedarburg, WI, USA

When turning right, a clicking sound comes from the front end of the vehicle. 3862 miles on the car.

- Cedarburg, WI, USA

When you mark a tight turn either left or right there is a loud clanking noise from the wheel. I only have 600 miles on the car and it happened about 100 miles in.

- Warwick, RI, USA

The axles make a bad clunking sound when performing sharp turns. Honda says it is -??normal-?? yet the problem started after owning it for some time. Also, not every car (Honda or otherwise) has this -??normal-?? behavior.

- Granite Bay, CA, USA

My boyfriend went to charge the car and it stopped and gave a high voltage message and then the heat stopped working so next day day took it to the dealer and they said they ruled out the battery but there is a component that is broken allowing the coolant to cool off battery. The have no ETA ON THE PART. I purchased this car on December 18, 2024 and here we are a Lil over 30 days and it's in the shop. I have seen on forums alot of people experiencing same issue.

- Nashua, NH, USA

Loud noises coming from CV joints when turning wheel left or right sharply. New car.

- Simsbury, CT, USA

There is clicking in what I believe are the CV axles while turning left and right. The heat does not work in the blistering cold which causes loss of visibility since the defrost won-??t work. When this happens the vehicle gives a red warning light indicating -??service high voltage system/battery.-?? I have taken it into the dealership 3 times now for the same reasons and each time they can-??t diagnose the issue.

- New Berlin, WI, USA

The HondaLink has unreliable connectivity with the vehicle for remote functions and charge notifications. When keys are misplaced or locked in the car, the unlock feature does not work as expected neither does the climate control function or any of the remote functions. This is can leave me stranded and unable to get into my car. The Charge notification also do not work this means when something happens that interupts charging to the car I would not know that my car will not be ready to drive when I anticipated or at all leaving me unable to get to my destination.

- Carmel, IN, USA

UNKNOWN- car makes loud knocking sounds when turning right or left. Not sure what it could be but I read other people say it-??s an axle issue. Took car to Honda, they inspected car and said it was fine and cannot figure out why the sound is occurring, but did say all prologues have this knocking sound when turning. Honda is currently investigating why this is happening and as of now, my dealership said the car is safe to drive even though I hear the sound daily and it makes me nervous. I use this car daily to drive my kids to school and myself to work and it is the only car I have but it is worrisome.

- Tuckerton, NJ, USA

1. Service high voltage Battery warning. HVAC system stopped working and vehicle is in limp mode. 2. Vehicle clicks and clunks in the front end noise coming from the CV joints on both side. Dealership says that it is "ok to drive" parts are on back order with no ETA.

- Waterville, OH, USA

When turning the wheel there is Clicking sounds. Something is definitely wrong with this car.

- New City, NY, USA

Heard creaking noise from front axels. Had them replaced via warranty and the new ones are doing the same which leads me to believe the replacement fb axels joints are the same

- Keansburg , NJ, USA