10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
0 miles

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« Read the previous 20 complaints

problem #39

Jan 112025

Prologue

  • miles
When you mark a tight turn either left or right there is a loud clanking noise from the wheel. I only have 600 miles on the car and it happened about 100 miles in.

- Warwick, RI, USA

problem #38

Jan 172025

Prologue

  • miles
The axles make a bad clunking sound when performing sharp turns. Honda says it is -??normal-?? yet the problem started after owning it for some time. Also, not every car (Honda or otherwise) has this -??normal-?? behavior.

- Granite Bay, CA, USA

problem #37

Jan 152025

Prologue

  • miles
My boyfriend went to charge the car and it stopped and gave a high voltage message and then the heat stopped working so next day day took it to the dealer and they said they ruled out the battery but there is a component that is broken allowing the coolant to cool off battery. The have no ETA ON THE PART. I purchased this car on December 18, 2024 and here we are a Lil over 30 days and it's in the shop. I have seen on forums alot of people experiencing same issue.

- Nashua, NH, USA

problem #36

Jan 082025

Prologue

  • miles
Loud noises coming from CV joints when turning wheel left or right sharply. New car.

- Simsbury, CT, USA

problem #35

Dec 212024

Prologue

  • miles
There is clicking in what I believe are the CV axles while turning left and right. The heat does not work in the blistering cold which causes loss of visibility since the defrost won-??t work. When this happens the vehicle gives a red warning light indicating -??service high voltage system/battery.-?? I have taken it into the dealership 3 times now for the same reasons and each time they can-??t diagnose the issue.

- New Berlin, WI, USA

problem #34

Jan 202025

Prologue

  • miles
The HondaLink has unreliable connectivity with the vehicle for remote functions and charge notifications. When keys are misplaced or locked in the car, the unlock feature does not work as expected neither does the climate control function or any of the remote functions. This is can leave me stranded and unable to get into my car. The Charge notification also do not work this means when something happens that interupts charging to the car I would not know that my car will not be ready to drive when I anticipated or at all leaving me unable to get to my destination.

- Carmel, IN, USA

problem #33

Jan 202025

Prologue

  • miles
UNKNOWN- car makes loud knocking sounds when turning right or left. Not sure what it could be but I read other people say it-??s an axle issue. Took car to Honda, they inspected car and said it was fine and cannot figure out why the sound is occurring, but did say all prologues have this knocking sound when turning. Honda is currently investigating why this is happening and as of now, my dealership said the car is safe to drive even though I hear the sound daily and it makes me nervous. I use this car daily to drive my kids to school and myself to work and it is the only car I have but it is worrisome.

- Tuckerton, NJ, USA

problem #32

Jan 202025

Prologue

  • miles
1. Service high voltage Battery warning. HVAC system stopped working and vehicle is in limp mode. 2. Vehicle clicks and clunks in the front end noise coming from the CV joints on both side. Dealership says that it is "ok to drive" parts are on back order with no ETA.

- Waterville, OH, USA

problem #31

Nov 132024

Prologue

  • miles
When turning the wheel there is Clicking sounds. Something is definitely wrong with this car.

- New City, NY, USA

problem #30

Sep 172024

Prologue

  • miles
Heard creaking noise from front axels. Had them replaced via warranty and the new ones are doing the same which leads me to believe the replacement fb axels joints are the same

- Keansburg , NJ, USA

problem #29

Jan 192025

Prologue

  • miles
HondaLink Application does not always accurately communicate with the vehicle. This could cause issues with sounding alarm for distress or just everyday convenience for heating/cooling the car. Also, it is used to track charing and tire pressure.

- North East, MD, USA

problem #28

Dec 102024

Prologue

  • miles
When turning, either left or right, a clicking noise is coming from the the front end. The noise comes from the front end in the direction I am turning from the wheels area of the front end.

- Athens, OH, USA

problem #27

Jan 012025

Prologue

  • miles
I have a new Honda Prologue with less than 300 miles. The Vehicle Drive Shaft makes clicking noise at the CV Joint when I make a left hand turn. I took it to my local Honda Dealership, Roush Honda in Westerville, Ohio. They acknowledged the problem and in fact saw the same problem on a new Prologue that is on their lot. They told me they would contact Honda about my problem and hopefully arrange to get my vehicle repaired. I have heard/read that the part needed to repair my car is backordered due to nationwide shortage caused by this vehicle defect on numerous 2024 Honda Prologues. Prologues owners with this defect are being told the car is safe to drive. This is a guess on the part of the dealership staff since they really don-??t know what the implications will be if their is a catastrophic failure of the defective part while someone is driving,

- Gahanna, OH, USA

problem #26

Jan 102025

Prologue

  • miles
Less than 1200 miles on the car and the cv axle was clicking on the left side. Dealer confirmed that replacement of the cv joint/axle is needed and the part is apparently on order.

- Leeds, MA, USA

problem #25

Oct 012024

Prologue

  • miles
Vehicle makes noise when turning

- Paterson , NJ, USA

problem #24

Sep 282024

Prologue

  • miles
I was not assisted with setting up OnStar on the day of purchase, which was at the end of September 2024. The next day, when I was unable to set it up myself, I contacted the dealer and was sent numerous links to set it up. However, it has never worked and has been to the Service department twice. The first visit was on October 19, 2024, and I waited for one month for parts that never arrived. They informed me that the parts were on backorder, and since the vehicle was drivable, I chose to pick it up. However, the radio went completely out on December 19, 2024, and I was instructed to bring the vehicle back to the dealer because the parts had finally arrived. I was provided with a loaner, and the vehicle has been at the dealer ever since. I reached out to them on week three to inquire about the estimated time of completion for the new radio system installation and was informed that additional parts needed to be ordered, which would take seven more days. I followed up 10 days later and was told that the part had still not arrived

- Paterson , NJ, USA

problem #23

Sep 302024

Prologue

  • miles
Sensors are highly sensitive, particularly regarding rear braking and parking maneuvers. There are never any objects or individuals behind me, yet the vehicle brakes automatically.

- Paterson , NJ, USA

problem #22

Oct 162024

Prologue

  • miles
OnStar would not work and could not be enabled. OnStar is required to enable navigation and the HondaLink app. The dealership keep the vehicle for 5 week trying to resolve. Electric cars really need onboard navigation to work. Without navigation you cannot - navigate to charging stations. - the battery will not precondition - you cannot open your garage door Without the HondaLink app you cannot - remotely unlock my car in an emergency - set off emergency alarm - can not locate my car if missing

- Meridian, ID, USA

problem #21

Dec 192024

Prologue

  • miles
Specifically, I have encountered recurring problems with the vehicle's automatic braking system, as well as issues with the Honda Prologue app, both of which I believe compromise the vehicle's safety and performance. -??The vehicle's automatic braking system appears to be malfunctioning, as it has activated unexpectedly on multiple occasions, leading to near-miss accidents. On at least three occasions, the vehicle-??s brakes have engaged without cause, even in situations where there is no obstruction or -??phantom-?? vehicle detected. This automatic braking has not only been inappropriate but also posed a significant safety risk to both myself and other road users. The reverse braking system exhibits similar issues, activating without cause. Despite the alerts being on and the brakes not being engaged, the system-??s warning signals still activate, leading to further confusion and potential danger. I have consulted with both the dealership and the Prologue forum, and it has been confirmed that this is an ongoing issue. However, the dealership has indicated that they have no immediate workaround or solution. The only suggested viableremedy has been to disable these safety features entirely, which negates the very purpose of having them. -??The Honda Prologue app, which is intended to provide critical vehicle information and allow remote monitoring and control, is also malfunctioning. I have been in communication with Honda for over two months regarding these issues, but unfortunately, no solution has been provided. The app is essential for monitoring vehicle functions such as theft prevention, charging status, and temperature control, all of which are key safety and convenience features. I am concerned about my ability to monitor the vehicle-??s charging, especially given the increasing number of incidents involving electric vehicles catching fire during or after charging. Proper monitoring of charging status is crucial to avoid potential over overcharging and battery degradation.

- Farmers Branch, TX, USA

problem #20

Dec 182024

Prologue

  • miles
No heat at all. This is not good when here in the northeast its only been in the teens. My car has now been sitting at the dealership for a month with no idea when the part will be in to fix it. If they had just said to keep driving it till the parts came in this could have caused a safety issue health wise. I have not contacted the manufacturer as of it about this issue.

- Port Jervis, NY, USA

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