10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28 miles

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« Read the previous 20 complaints

problem #65

Feb 202025

Prologue

  • miles
Loud clicking when turning sharply left and right, believe it-??s related to faulty axel or CV joints on vehicle. Only 1500 miles on odometer.

- Mechanicsville, VA, USA

problem #64

Feb 172025

Prologue

  • miles
High Voltage error in car and unable to charge at 3100 miles. Now without a car and dealership/Honda will not give courtesy car. The front suspension makes clicking noise in cold weather when turning.

- Slingerlands, NY, USA

problem #63

Feb 062025

Prologue

  • miles
I bought Prologue ELITE AWD on January 31st 2025 and drove 1000 miles. The steering is very stiff and makes squeaking noise while parking and turning. This sound is audible while the car is going slow; however, when the car speed is above 20 mph we may not hear, but my guess is it still there. If this fails during sharp turns, there is chance of damaging my own car and even other cars putting others and myself into safety risk. There are no warning lamps and messages. The problem first appeared after 5-7 days after the purchase; however, I thought the car is new and being adjusted for the ride with the huge 21 inch tires it has. Additionally, the car has problem with suspension, after a ride and when placing it in park mode, the suspension of the car swings enabling the car to move forward and backward possibly hitting the car infront or back damaging the other cars too.

- Fulton, MD, USA

problem #62

Feb 192025

Prologue

  • 2,401 miles
The contact owns a 2024 Honda Prologue. The contact stated that while making left turns, there was a knocking sound coming from the front driver-??s side wheel well. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 2,401.

- Laurel, MD, USA

problem #61

Feb 182025

Prologue

  • miles
The car has a very loud knocking noise when you turn left or right drop it off at the dealer today they didn-??t want to look at it they said it was normal that there was nothing we can do freeway honda of Santa Ana Ca. They were seems careless about the situation they keep trying to blame GM Multiple times I felt something was gonna snap when turning according to the Maintenance manager multiple cars have came in with that issue pretty much they try to send me home I told them I still want to car to be check out

- Santa Ana , CA, USA

problem #60

Feb 142025

Prologue

  • miles
When making a sharp turn out of a parking lot I noticed a ticking or popping sound coming from the wheels. This was replicated a couple of times but not consistently. If the part is defective it could cause loss of control of the vehicle while turning. This issues has not been reproduced by the dealer nor has it been inspected. No warning lamps or messages appeared prior to or after the incident occurred.

- Minneapolis, MN, USA

problem #59

Jan 062025

Prologue

  • miles
When making a hard turn from a complete stop most of the time there is a clicking or knocking noise through the tightest part of the turn. The noise is louder the colder it is outside.

- Vernon Hills, IL, USA

problem #58

Dec 012024

Prologue

  • miles
There is a problem with all Prologues with the CV axels. Mine has had an issue for awhile and I brought it too a Honda dealership and they said no fix for it. Anyone that has had it replaced is still having the same issue.

- Bremerton, WA, USA

problem #57

Feb 142025

Prologue

  • miles
When accelerating from a stop, knocking clicking noises can be heard. At first, it was only while making a left turn, but now it can be heard when turning in either direction or going straight. It only happens at low speeds. This puts my safety and the safety of others at risk because a failure could result in loss of power to the wheel and/or control of the vehicle. The problem has been confirmed by the dealer and at first, I was told it here was no fix. I was also told it was normal for this vehicle. I completed a survey about my experience with the service department, and received a message that Honda identified a fix and that axles are on back order. No warning messages have appeared.

- Crescent City, CA, USA

problem #56

Jan 062025

Prologue

  • miles
Loud clicking from left side of the vehicle when making a right hand turn.

- Portsmouth, VA, USA

problem #55

Feb 112025

Prologue

  • miles
The car makes a clicking noise when I make sharp turns, most co.monly to the left. It is brand new with only 2320 miles on it. The noise started within the last few weeks. The rear breaking system locked up the brakes and turns the emergency break on, when backing up, even if nothing is behind me. Once it was rain drops dripping off of the rear window. Another time, nothing was there. I had to assume that it picked up a shadow in the driveway.

- Charlestown, RI, USA

problem #54

Feb 102025

Prologue

  • miles
Both front and rear axles are faulty. The make clunking noises when you make a 90 degree turn. The dealership says the car is safe but this is a bad experience.

- Portland, OR, USA

problem #53

Feb 092025

Prologue

  • miles
Steering & front axle make loud clicking noise when turning, Honda is aware of the problem and that the problem gets worse over time but I am worried about steering/suspension failing before Honda has a fix available.

- Battle Ground, WA, USA

problem #52

Jan 312025

Prologue

  • miles
As others have reported here and elsewhere online, my Prologue emergency braking/collision detection system repeatedly activates when there is no danger of a collision. Backing out of my driveway I can expect that 25-50% of the time the car will slam on the brakes for no reason and apply the parking brake, which I then have to disengage manually to continue backing out. More recently, I was driving 30 mph on a city street with no one in front of me when without warning the Prologue slammed to a complete stop. Fortunately no one was behind me or I almost certainly would have been rear-ended. After four months of owning the Prologue, and seeing this exact problem reported over and over again, it's evident the entire electronics system is glitchy at best and downright dangerous at worst. Everything from the crash-avoidance cameras (regularly issues messages that they're blocked when they're obviously not) to the remote starter (supposed to come on with two quick presses of a button on the fob, but often takes a dozen or more to actually activate) is borderline non-functional. Whether this is a software or a hardware problem, or some combination thereof, there's no question in my mind that sooner or later, as more of these vehicles are on the road, one of these malfunctions is going to cause a crash. I hope the NHTSA will see enough of a quorum of similar complaints to investigate before that happens. For my part, I've turned off all driver assist systems in my Prologue, which is the only way I can be assured the car will only brake when it should. Additionally, again as many others have reported, my Prologue knocks somewhere in the vicinity of the front axle whenever I corner sharply enough in either direction.

- Portland, ME, USA

problem #51

Jan 202025

Prologue

  • miles
The car makes a clicking noise when I turn. It is brand new with only 1100 miles on it. The noise started within the last few weeks. While the dealer claimed the car is safe to drive, I am concerned a part may fail while I am on the road.

- Ballston Spa, NY, USA

problem #50

Jan 292025

Prologue

  • miles
1. When I turn my car either left of right there is a huge noise under the hood at the joint like a cracking noise. It is very concerning and doubt that some thing big is broken. I got to know in the forum that almost all the cars are having this issue. 2. When using my HondaLink app to unlock the door, sometimes the app has issues sending the signal to the car. This is a safety issue because in the event I lose my keys I will be locked out of my vehicle or in the even of an emergency when I need to access the vehicle quickly.

- Pelham, AL, USA

problem #49

Jan 012025

Prologue

  • miles
There is a loud knocking or banging sound when making sharp turns. Particularly a turn of 90 degrees or sharper. It sounds almost like something under the car coming from the wheels area. It goes away as you release the steering and straighten back out. But it is loud enough that I am thinking of going back to the dealership to get it checked out.

- Middletown, Ri, 02842, RI, USA

problem #48

Jan 062025

Prologue

  • miles
Within a few hundred miles of owning, the CV joint started clicking. Dealer says they can't even locate the part. Told me to keep driving it, but it seems unsafe. Problem seems to be getting more severe and dealer still has no eta on the part to fix the problem. Concerned that CV joint will fail while driving - but dealer keeps saying it's fine.

- Millcreek, UT, USA

problem #47

Dec 042024

Prologue

  • miles
Clicking noise when turning

- Toledo , OH, USA

problem #46

Dec 022024

Prologue

  • miles
Component/System Failure: The issue involves a clicking noise coming from the front of the vehicle whenever I turn the steering wheel to the left or right. Based on my observations, I suspect that the noise is coming from the axle, particularly one of the CV joints. The clicking noise is noticeable at low and moderate speeds, and it occurs consistently every time I turn the vehicle. Safety Risk: If the issue is indeed related to a malfunctioning CV joint, this could potentially pose a significant safety risk. If the CV joint were to fracture or break while driving, it could result in a loss of control of the vehicle, leading to an accident. While the noise itself is not an immediate hazard, the possibility of a sudden failure of the axle or CV joint is concerning, as it could impair my ability to control the vehicle and could potentially cause a serious crash. Reproduction/Confirmation by Dealer or Service Center: The problem has not yet been inspected by a dealer or independent service center. However, the clicking noise can be reproduced consistently every time I turn the car, whether turning left or right. Given the regularity of the noise, I believe this issue is likely to continue and should be addressed. Inspection by Manufacturer, Police, Insurance, or Others: At this time, the issue has not been inspected by the manufacturer, police, or insurance representatives. Since the noise has only recently started and has been persistent, I have not yet taken the car to the dealership for an inspection, but I intend to do so soon. Warning Lamps or Messages: There have been no warning lamps, messages, or alerts shown on the dashboard related to this issue. The vehicle continues to function normally aside from the clicking noise when turning. No other symptoms or mechanical issues have been noticed. When It First Appeared: The clicking noise first appeared around 1000 miles ago. As of now, the vehicle has accumulated approximately 5000 miles.

- Elmont, NY, USA

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