9.8

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
432 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #164

Nov 072025

Prologue

  • miles
Turning left or right, the cv axle clicks as if it-??s going to crack in half. It-??s been happening for months now. I-??m scared to drive the car.

- Los Angeles, CA, USA

problem #163

Oct 182025

Prologue

  • miles
Major amount of "Clicking/Clacking" when Turning... has progressively gotten worse over the past year until a few months ago when it "Became More Consistant" ==> Took vehicle to Avalon Honda to properly diagnose and record with the Manufacturer's, eg., Honda/GM

- Cape May Court House, NJ, USA

problem #162

Jun 012025

Prologue

  • miles
The car makes a ticking noise when turning the wheel. It originally only happened when making left turns but recently it has started making the noise when making right turns as well.

- Cary, NC, USA

problem #161

Feb 182026

Prologue

  • miles
Axels make a clicking noise when making a sharp turn from a stop. Axel failure can lead to catastrophic accident. Dealer inspected and confirmed noise. Dealer advised that Honda is refusing to replace the axel under warranty with the current available part. the noise is evidence of parts of the axel assembly making contact when they are not supposed to which will inevitably lead to failure which makes this a serious safety issue. Honda is supposedly aware of the issue and is working on a fix. This has been a known failure issue since the car was released. Honda has had more than enough time to fix it. It's failure to so so on such a critical part is inexcusable.

- Roseville, CA, USA

problem #160

Feb 132026

Prologue

  • miles
Clicking noises when turning. Dealership no longer fixing (fixed passenger side, driver side still unrepaired). Front end collision breaking happening at random, causing unsafe breaking in the middle of the road. Also frequently happening when releasing break at stop light, narrowly avoiding multiple rear end collisions due to breaks being slammed on by vehicle collision system. Now with high voltage battery failure message, blowing cold air out of hvac system and performing at reduced acceleration.

- Milwaukie, OR, USA

problem #159

Nov 132025

Prologue

  • miles
I am submitting this complaint regarding a recurring safety defect in my 2024 Honda Prologue (VIN: [XXX] ), serviced at AutoNation Honda Chandler in Chandler, Arizona. Most recent service reference: Invoice #XXX. The vehicle has experienced a repeated knocking noise coming from the right front wheel area, particularly when turning right or left at low speeds with the steering wheel fully turned. The dealership diagnosed the issue as a failure of the front wheel drive half shaft (outboard passenger axle) and replaced the component. This same part has now failed three times. Despite multiple repairs and part replacements, the problem continues to return. The front axle/half shaft is a critical drivetrain component, and failure of this part can affect steering control and vehicle stability, especially during turning. Between all service visits, my vehicle has been at the dealership for nearly one month in total. Most recently, my third appointment was canceled, and I was informed that there is currently no solution available for this issue. I am extremely concerned about the safety of operating this vehicle due to the repeated failure of the same drivetrain component and the lack of a permanent repair. This ongoing situation has caused significant stress and raises serious safety concerns. I am requesting that this matter be investigated, as it appears to be a recurring defect affecting a critical vehicle component. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- San Tan Valley , AZ, USA

problem #158

Feb 102026

Prologue

  • miles
Drive axle make clicking sounds when turning, possible locking up while driving. Inspected by Honda. Stated known problem with no fix in place by manufacturer.

- Bergenfield, NJ, USA

problem #157

Jan 102026

Prologue

  • miles
Vehicle makes a loud clicking noise and shake from front left - worse when turning. Dealer advised CV BOOT/Axle issue but will not fix.

- Charlottesville, VA, USA

problem #156

Dec 311969

Prologue

  • miles
Backup Camera Failure (Occurred at approx. 1,000 miles) Part was on backorder, the rearview camera remained inoperative for approximately 99 days (February 22 through May 31, 2025). This rendered the vehicle non-compliant with federal rearview camera safety requirements. Emergency Braking System Issues (Ongoing) Compounding this, the vehicle-??s emergency braking system would activate erratically and without cause, including: -??When entering or exiting my driveway -??During normal lane changes -??When driving near trucks or concrete barriers Because these events occurred repeatedly and unexpectedly, I was forced to disable this safety system to avoid sudden braking events, further compromising vehicle safety. Broken CV Axles (Officially diagnosed at approx. 6,000-7,000 miles) -??On May 31, 2025, the vehicle was returned to the dealership for backup camera installation and to revisit the knocking noise, this time properly documented. -??That same day, both the left and right CV axles were diagnosed as broken, and I was told the vehicle was not safe to drive. -??I had unknowingly been driving in this unsafe condition for almost three months. -??The vehicle remained in the dealership-??s possession until June 5, 2025 (6 days), Recurrence of Knocking Noise and Third Service Visit (January 10, 2026 -?" Approx. 15,000 miles) At approximately 15,000 to 16,000 miles, the knocking noise had returned (in both directions of steering) and I brought the vehicle in to be diagnosed -??The dealership acknowledged hearing the noise. -??I was told the sound is a -??well-documented issue-?? with this model and considered -??normal.-?? -??I was informed that the vehicle was safe to drive. -??I was told Honda is working on a redesigned part and that a recall is expected in approximately six months to one year. -??I was specifically told Honda will not authorize replacement of the same axle parts again, as they continue to fail, and that I must wait for a recall remedy.

- Fircrest, WA, USA

problem #155

Feb 042026

Prologue

  • miles
Cv joints knocking on hard turns

- Friendswood, TX, USA

problem #154

Feb 032026

Prologue

  • miles
When turning a knocking sound occurs. It sounds like it is coming from the back of the vehicle. It happens when you turn right or left. Concerned that this could lead to a part breaking and causing an accident.

- Hilton, NY, USA

problem #153

Feb 012025

Prologue

  • miles
Anytime I turn the steering wheel to the left, there is a really loud clanking noise coming from the front left tire. It gets really loud when the car is cold, and only slightly improve when the car is warmed up. I worry that there is a problem with the axle that can be a safety issue. While I am just reporting this today, it has been going on for at least 12 months.

- Belmont, MA, USA

problem #152

Jan 052026

Prologue

  • miles
Generally loud clanking/popping sounds coming from front axels when making turns

- Hackettstown, NJ, USA

problem #151

Jan 252026

Prologue

  • miles
High voltage warning light, service vehicle soon light, reduced speed limit, would not charge past 25%, forward looking camera issues warning light would show up randomly Called the local Honda dealer(01/26/26), talked with service manager, He told me to bring the vehicle in immediately. The Honda dealer refused to fix it under warranty since it was in an accident.(Right fender and driver door needed repaired.) The dealer wanted $300 dollars to perform a diagnostic test on vehicle. Dealer found that the HVAC system had failed which also includes the 12 volt charging system to also fail. Dealer wanted an additional $800 for further diagnostic testing. Informed me that the full warranty was void do to it being in a previous accident and I will be responsible for all repairs for this vehicle. Contacted Honda headquarters and filed a complaint thru them. The car was towed to another dealer where they are working on it currently. No new updates as of 02/02/26

- Concrete , WA, USA

problem #150

Aug 012025

Prologue

  • miles
Since ~7000 miles, there is loud clicking noise hearable as soon as the wheels are turned either to the very right or left on the car.

- Princeton, NJ, USA

problem #149

Nov 102025

Prologue

  • miles
Very loud noises coming from the front wheels, as if something is broken. I've already taken it to the dealership, but they haven't fixed anything. They just say it's normal. I'm afraid of causing a serious accident because I think it's a problem with the front suspension or steering.

- Menlo Park, CA, USA

problem #148

Jan 302026

Prologue

  • miles
When turning right from stand still, hear clicking sounds that appear to be coming from the right side.

- Leander, TX, USA

problem #147

Feb 012025

Prologue

  • miles
Heard knocking noise when making a right hand turn on a steep embankment. Thought nothing of it but as time went on the noise became more frequent even with the slightest incline. Decided to take it to the dealership to get checked out. Was told there was a known issue with the cv joints and parts would be placed on order. Eight months later and still no fix, I spoke to my service consultant and was told these parts are on back order. Noise is getting worse and happening more often than not when turning. Car is at 11k miles.

- Oxnard, CA, USA

problem #146

Jan 302026

Prologue

  • miles
Front axle clicking noise when turning left, most noticeable at low speeds and from a stop. Noise is repeatable and occurs consistently during left turns. Suspected front axle / CV joint defect. Concerned about potential powertrain failure and loss of drive while turning. Vehicle is a 2024 Honda Prologue.

- Los Angeles, CA, USA

problem #145

Jan 282026

Prologue

  • miles
I have just over 8,000 miles, and now when I turn left or right there is clicking sounds coming from the front suspension (left tire area when turning left, right tire area when turning right). I've had the vehicle (bought used) for about 1500 miles now. I don't notice anything other than the clicking sound, but I'm afraid that there might be more wrong with the suspension. I plan on going to the dealer to look at it.

- Waukesha, WI, USA

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