10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #45

Jan 012025

Prologue

  • miles
I am having issues with clicking noises from the front of the vehicle either if I turn left or right. I been told it-??s a known issue when I return it to the dealership and there is nothing wrong with it and that a replacement will not help cause it comes back the noise

- Barnegat, NJ, USA

problem #44

Jan 222025

Prologue

  • miles
There is a loud, audible clicking noise when turning the steering wheel to the left or to the right, regardless of speed.

- Washington, WV, USA

problem #43

Jan 062025

Prologue

  • miles
Around 2000 miles I-??ve noticed a clunky sound when I made rights with the vehicle, so I brought it in to service and they mentioned a problem with the CV axles. I drove a loaner while they waited for the parts so they could replace it. Eventually, the part came in and they replaced it. Less than 48 hours later after getting my vehicle, the sound was back. I brought it in again and they mentioned that Honda says there-??s currently no fix for it. I have now been driving it this way for a few months and to me, it seems as if the sound is getting louder and quite frankly I don-??t feel safe driving this vehicle. My vehicle has less than 6000 miles on it and to have these type of problems. I feel something needs to be done about it.

- Omaha, NE, USA

problem #42

Nov 152024

Prologue

  • miles
weak CV joint in the front axel produces a click-noise during front turns. inspected @ manufacturer dealership, parts are on back order. Apparently this is a known issue. Additionally, the HVAC system required valves to be replaced on a new car (>3000 miles)

- Levittown , NY, USA

problem #41

Oct 092024

Prologue

  • miles
Suspension Related Issue: CV Axel Joints causing clicking, which is the most common issue among users of this car. Apparently the Driveshaft needs to get replaced as well. I got the right side done as the car was pulling to the right before the replacement, but the other part is on back order with no ETA. Been driving this way since October 2024. So I will believe for now that it's safe to drive the car as per dealer's recommendation to do so. Braking: The One Pedal feature turns off at random when starting the Car. Almost got into an accident not knowing it was off. Dealer cannot replicate the issue, but it happens to me randomly. It's to the point I have to check that first before operating the vehicle. Could be the memory of the vehicle not retaining the settings. Blind Spot Warning: The sound notification has recently turned off and is no longer working. Needs to be inspected by Dealer. Off-topic: Some Dealers only have 1 certified technician to work on the car. You're at the mercy of their availability when something needs to get fixed.

- Central Islip, NY, USA

problem #40

Jan 022025

Prologue

  • miles
Car makes clicking/knocking noise in front end when turning left or right. Took to dealership and they said it is likely CV joint issue. Part is on back order and awaiting part for replacement. Unclear how safe it is to drive in this condition. Occurred with around 2000 miles on the car.

- Newton, MA, USA

problem #39

Dec 292024

Prologue

  • miles
When turning the wheel there is Clicking sounds from the front axle, turning 90 degrees right or left. Dealer has been informed and said it sounds like an axle issue and that others have complained about this. Started almost immediately after taking delivery. Also rear camera failed after 1 hour of taking delivery.

- Rollinsford, NH, USA

problem #38

Nov 272024

Prologue

  • miles
When the car is first started especially on cold days when turning right there is a series of 5 clicks that are known in our Honda group to be coming from the CV Joint. It has been known yet the dealerships are keeping our cars for months waiting on parts so it is keeping a lot of us from taking them in.

- Fort Worth, TX, USA

problem #37

Jan 142025

Prologue

  • miles
I got the high voltage battery warning error on my dashboard after one random night of charging. The error doesn-??t go away after 3 days and at times, the vehicle could not charge. I contacted my salesman and he suggested a hard reset which involved turning off the car and keeping the car fobs at least 20ft away, which worked. However I-??m still concerned there is an issue with the battery. The memory seat setting doesn-??t connect to the profiles. It randomly picks between 1 and 2 whenever the car turns on. Guest profiles can-??t have their name saved unless their Google account is connected. The speaker rattles when volume is higher than 20%. There-??s a knocking/clicking sound whenever I steer left or right. I called the dealership on 1/22/25 but was told it is not an issue. The vehicle has about 800mi on it. Front and rear collision warning sensors are too sensitive. The default settings for both are -??alert and brake-?? which had led to random braking when backing out of a parking spot AND random braking when I was driving on the road. Luckily no accidents occurred and I have turned both to alerts only.

- Houston, TX, USA

problem #36

Jan 132025

Prologue

  • miles
Lots of "clicking" noises when turning right or left. I believe the noises are coming from the CV axles.

- Aurora, CO, USA

problem #35

Dec 172024

Prologue

  • miles
Loud clicking noise in front end when making hard turns. Suspect CV joint or related front axle issue. Have confirmed noise with dealer, no solution offered yet. A failed CV joint or axle poses a safety issue, particularly at highway speeds.

- Norfolk, MA, USA

problem #34

Jan 082025

Prologue

  • miles
Loud noises coming from CV joints when turning wheel left or right sharply. New car.

- Simsbury, CT, USA

problem #33

Dec 212024

Prologue

  • miles
There is clicking in what I believe are the CV axles while turning left and right. The heat does not work in the blistering cold which causes loss of visibility since the defrost won-??t work. When this happens the vehicle gives a red warning light indicating -??service high voltage system/battery.-?? I have taken it into the dealership 3 times now for the same reasons and each time they can-??t diagnose the issue.

- New Berlin, WI, USA

problem #32

Jan 012025

Prologue

  • miles
My 2024 Honda prologue Makes a loud clicking noise on low speeds while turning, only has 3300 miles

- Chicago, IL, USA

problem #31

Jan 102025

Prologue

  • miles
My car is very low miles 2600 and has a clicking sound on the right front CV joint. The Dealer diagnosed and said there is nothing they can do. Honda is aware of it. He said it's a known issue with the Honda Prologue that thousands are affected.

- Dallas Center, IA, USA

problem #30

Oct 012024

Prologue

  • miles
CV Axle makes clicking/creaking noises and may fail, causing steering steering. suspension safety issues. The dealer identified the left axle as failing and replaced it. However, the problem has since recurred in both front axles. Dealer claims car is safe to drive.

- Holmes, NY, USA

problem #29

Jan 172025

Prologue

  • miles
Car has less then 4000 miles on it and needs both front CV joints replace as they loudly click when turning left or right. Parts are on indefinite back order.

- Gering , NE, USA

problem #28

Jan 202025

Prologue

  • miles
1. Service high voltage Battery warning. HVAC system stopped working and vehicle is in limp mode. 2. Vehicle clicks and clunks in the front end noise coming from the CV joints on both side. Dealership says that it is "ok to drive" parts are on back order with no ETA.

- Waterville, OH, USA

problem #27

Nov 132024

Prologue

  • miles
When turning the wheel there is Clicking sounds. Something is definitely wrong with this car.

- New City, NY, USA

problem #26

Nov 082024

Prologue

  • miles
CV Axles are making a loud clicking noise while turning the steering wheel to the left or right. It has progressively gotten worse as time passes.

- West Haverstraw, NY, USA

Read the next 20 complaints »