10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 24 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
A clicking noise coming from the front of the vehicle whenever I turn the steering wheel to the left or right. usually happen from a standing start. Honda dealership says its normal. but clicking is not normal. started to click around 3000 miles or so.
- Bellevue, WA, USA
At 1200 miles the car began to have clicking noise when doing sharp turns which appeared to be a CV joint/ axle issue. At 3900 miles dealership replaced both axles. Claimed original parts were defective. Left dealership and with in 9 miles of driving, the same problem problem continued with the clicking, only louder. Car also has "sticky" unresponsive steering for brief moment every time when attempting change lanes or exit freeway. This is an issue expereince only when the car is driven at higher speeds. Lane depature system is always disabled so it should not contribute to this problem. Car is now back at the dealership to have the axles replaced again with only 4000 miles on it. This means the car is now on it's third set of axles in under 9 months and with 4000 miles.
- Columbus, OH, USA
I purchased brand new honda prologue almost spent 60k and from the day i bought the car starting the next week it start making slow sounds from front tire or suspension and slowly slowly it going more and more i went for my 1 service complain about that to the service advisor he finish the service and come back to me and give me the answer that this is manufacture default honda is having we cannot do nothing in this case indeed not having no help i leave from there the sounds getting more and more i am getting too scared to drive this vehicle on highway on 70mph because i feel the tire will break i went again for 2 service recently with more noice and they gave me the same answer that honda have manufacturing default i mean spending 60k with this kind of response is crazy i cannot believe i am soo disappointed and upset to have this car i am soo scared i need help please help me asap
- Snellville, GA, USA
Car makes loud clicking noise while making turns. Steering doesn-??t come back to center after making sharper turns. Suspect bad CV joint, common when searching online for this problem.
- Huntsville, AL, USA
I purchased a brand-new car from Freeway Honda (1505 Auto Mall Dr, Santa Ana, CA 92705) in December 2024. Since then, I-??ve been experiencing an issue where the car makes clicking noises when turning the steering wheel left or right. It appears to be related to the axles, and this is not normal for a new vehicle. This situation is becoming extremely frustrating, as I bought this car for comfort and peace of mind-?"not to feel unsafe or uncomfortable while driving.
- Corona, CA, USA
honda dealership replaced left front and right front axels for clinking noise less than two months ago but same issue. When you push acceleration pedal, it makes clinking noise. Honda service manager told me that they are replacing with same part number. They are not really fixing the problem but just put temporary bandage on the car. Please have honda manufacture to recall on front axels with updated part. Thank you
- Paramus, NJ, USA
Seems like cv joint issue. Every turn you make with the prologue there is a clicking sound. It happens on a left and right turn and sounds like clicking or tapping noise.
- Eugene, OR, USA
Car makes loud clicking noise while making turns. Steering doesn-??t come back after making steep turns. Car dealership says they have no remedy to repair the problem.
- Gaithersburg , MD, USA
Vehicle drive shaft making a clicking sound at the CV joint when making a left hand turn. Problem started at 10,000 miles.
- Quincy, MA, USA
Clicking sound from behind both front wheels when max (or near max) turning. Most apparent from stop and slow acceleration when turning
- Seattle, WA, USA
Around 500 miles into my lease the CV Balljoint is making a creaking noise. Now the noise extends to both front cv joints and the clicking or knocking sound is all the time, every turn now. Spoke to dealer and they said this is a known issue and they are working on it but nothing so far. In addition, the emergency braking system is too sensitive. On a small bump the car emergency braking kicked in and slammed on the brakes for no apparent reason. This happened over 14 times in the first 3 months. Eventually, I had to turn off my collision braking. Several times I thought the car tires exploded. Dangerous as I do not have control of brakes, steering, etc... everytime this happens.
- Dix Hills, NY, USA
Took my vehicle in for its first service. During the multi point inspection I was informed that my right front cv axle was defective and slinging grease everywhere. Covering the front brake caliper, rotor and pad in axel grease. I find it odd that this happened as I just had to have both front cv axels replaced 400 miles ago as the too were defective. This is a known issue with the Prologue and Honda refuses to fix it.
- Gering , NE, USA
Car making huge noises when turning right or left, looks like coming from bad axles. Still waiting for dealer for backorder parts. After few weeks car also making huge noise and shaking while driving in highway
- Weehawken , NJ, USA
Everything I turn the steering wheel, rather it-??s to the left or right, there are clicking noises coming from the area of the wheel well. My dealership states there-??s no fix to the issue, but it-??s louder and louder by the day.
- Winchester , MA, USA
When steering left or right especially when doing a u turn u can hear a clicking noise and this is a new Honda prologue with only 2,500 miles
- San Jose, CA, USA
Front axle started making knocking noises when making sharp turns
- Reston , VA, USA
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. When backing the car randomly puts on the break with nothing around the rear of the vehicle.
- Tarzana, CA, USA
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. I brought it into Honda for them to look at. They know about the issue but don't have a fix for it and will not do anything for it. When backing you the car randomly puts on the break with nothing around the rear of the vehicle.
- South Dennis, MA, USA
I noticed a clicking sound whenever I made a turn, whether it was left or right. I reported the issue to Honda-??s service department, and they were able to reproduce the problem. Initially, I was informed that the required parts were on back order. However, I recently received a call informing me that the parts were now available. I brought the vehicle in for the replacement, but when I picked it up, I was told that the problem had not been resolved.
- New Hampton, NY, USA
- Snellville, GA, USA