10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
9,470 miles

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« Read the previous 20 complaints

problem #41

Apr 032017

Santa Fe

  • 1,200 miles
Hit pot hole after stop and stability control stops power to transmission...5-8 seconds of no accelaration has caused safety issue when merging into traffic. Appears to be a very common problem on user based forums.

- Morrisville, VT, USA

problem #40

Mar 152017

Santa Fe

  • 17,000 miles
Car hesitates to accelerate from a complete stop, accelerating while coming out of turn, or slowing down and accelerating again. Also seems to be using a lot of gas. Haven't calculated it yet but can see the fuel gauge lower as I'm driving. Car only has 17000 miles.

- Somerset, NJ, USA

problem #39

Mar 042017

Santa Fe

  • miles
2017 sta fe 7 seater:when going to a slow speed to almost complete stop then try to turn right from the intersection, the SUV can't find the right gear for few seconds then lounges abruptly that jolt your body forward and back from your seat.it shift beautifully when turning to the left or from straight line.it feels very weird and dangerous that you might hit the car in front of you or you might be hit from behind.I hope that your good office will investigate this problem before any accident happens.it makes me nervous every time I make a right turn.

- Orlando, FL, USA

problem #38

Feb 012017

Santa Fe

  • miles
My brand new 2017 Santa Fe limited hesitates badly when coming out of turns and attempting to accelerate...just short of coming to a stop. It is very pronounced when in eco mode, but is an issue to a lesser degree in the other two driving modes. Does anyone else have this issue? (I have an appointment soon to get it looked at, but was told that there is no adjustment that they can do.) it is unacceptable and I'm looking to hear if this is a common. The owners manual states that performance in eco mode is less. But this is very annoying and borders being dangerous.

- Brighton, MA, USA

problem #37

Feb 092017

Santa Fe

  • 9,000 miles
2017 Hyundai Santa Fe sport 2.0 T when making a turn during acceleration, sudden power loss to engine. Usually happens in 2nd gear, especially after downshift from 3rd gear. Making a sharp left turn from a full stop caused the stability control to turn on and vehicle lost all power (RPM sat at 1500 RPM) for approx. 2 seconds. Almost got rear-ended. Another time, making a right turn on interstate onramp and right front tire hit a pot hole, vehicle lost all power for approx. 2 seconds (around 20 mph). Almost got hit. Making a left hand turn at turn signal (vehicle downshifted from 3rd to 2nd) and vehicle RPM went to 1500 and didn't move for approx. 2 seconds. Almost got hit. Accelerating up hill, slowed down for car in front of me (vehicle downshifted from 3rd to 2nd), approx. 20 mph. Went to accelerate again and vehicle sat at 1500 RPM with power loss for approx. 2 seconds. Several others report this same issue on the various Hyundai Santa Fe forums with the sport turbo. I know there was a tsb for the full-sized Santa Fe with the V6, but this is the swb (short wheel base) sport model with 4 cylinder turbo.

- Loudonville, NY, USA

problem #36

Jan 042017

Santa Fe 4-cyl

  • 1,000 miles
I have the 2017 sport 2.0T model, and I am experiencing the same powertrain issue. When driving at slow speeds, there is a 3-4 second delay if power is needed suddenly. The powertrain just goes to sleep and nothing happens, followed by a sudden, dangerous lurch. The significant delay between the time the power is needed and the time the power is delivered, makes this car undrivable and highly dangerous. I'm not sure if it is a transmission problem ( slow to downshift), a software issue, or a turbo delay, likely all three combined. The result is that the car's performance is unacceptable, and highly dangerous. This problem occurs daily. This is my third Hyundai and my final one. Never have I experienced so much regret at buying a car; I want my money back. If Hyundai does nothing to rectify this issue (I'm not sure what they can do, as this seems to be a result of shoddy engineering) I will just sell my car just to get rid of this dangerous vehicle and eat the loss. My life and that of my family are far more important.

- Lone Tree, CO, USA

problem #35

Jan 012017

Santa Fe

  • 1,800 miles
Engine stalling at slow speeds. Further, at slow speeds, there is a significant delay of several seconds for power delivery. For example, if driving slowly, say at 5 mph, and power is needed immediately (such as in an emergency or a lane change situation), nothing happens for over 3 seconds when the accelerator pedal is depressed, followed by a dangerous lurch when power is delivered suddenly. This is a highly dangerous and unacceptable condition. I spoke to the dealer, who dismissed my complaint and claimed that "all cars are the same these days". this is a regular problem that occurs multiple times every day.

- Lone Tree, CO, USA

problem #34

Jan 072017

Santa Fe

  • 400 miles
When accelerating the car bogs down. It happens randomly. Dangerous if you are making a left hand turn with oncoming traffic. You can get stuck in the intersection.

- West Bloomfield, MI, USA

problem #33

Dec 102016

Santa Fe

  • 450 miles
When doing a low speed turn, and drive mode switch is in eco mode, way too much lag time before vehicle accelerates.you push accelerator pedal down, normally, and vehicle does not speed up, instantly.sometimes, it is a full second before vehicle starts to gain speed.that is dangerous when vehicles are approaching you.I have had the vehicle only three weeks, and this can be extremely dangerous.I traded in a like model vehicle, which was a 2013 year, and it did not have that issue in eco mode.this issue must be fixed.

- Carlsbad, CA, USA

problem #32

Nov 142016

Santa Fe

  • 3,000 miles
Intermittently since purchasing the vehicle on 3/28/16, when accelerating from a stop (eg. Merging into traffic), usually turning to the right or left, the vehicle hesitates for what seems to be more that a couple of seconds. The hesitation is enough to cause panic that oncoming traffic will have to stop abruptly to avoid a collision. On one occasion, the vehicle was pulled off the side of the road to get out of the way of traffic because it would not accelerate fast enough. The condition is very worrisome because you never know when it will occur, we can't seem to make it happen on command. The 3.3L V6 is vey peppy when everything is working right, but you lose confidence in it when these hesitation events occur. Additionally, we have noticed that the vehicle has a hard time selecting a gear when downshifting while moving at around 30-40 mph. What happens is the transmission seems to stay in a "float" condition for an extended period of time and finally will select the gear and accelerate. Don't know if the two conditions are related, but both are scary when acceleration doesn't happen when you press the accelerator pedal. The date of when this happened is for the most recent.

- White Lake, MI, USA

problem #31

Nov 082016

Santa Fe

  • 7,000 miles
The 2017 Hyundai Santa Fe limited will bog down when starting from a stopped or low speed while trying to merge into traffic or turning. There is a significant hesitation - almost to the point of stopping while merging - very significant safety issue. Been an ongoing problem since bought 5/31/16

- Chardon, OH, USA

problem #30

Sep 122016

Santa Fe 6-cyl

  • 356 miles
I have been experiencing intermittent hesitation with acceleration (especially when resuming speed after slowing down). I have taken car back to dealership 3 times. They performed a computer update to "relearn my driving style" and then they replaced the transmission. Nothing has helped. I had the tech test-drive with me. He felt there was a shift-lag from 3-2, but said it was normal. I'm told nothing else can be done until a recall is issued. I've had my car 2 months (4000 miles) and it has never driven right since I brought it home.

- Auburn, IL, USA

problem #29

Sep 012016

Santa Fe

  • 200 miles
I have had the car 2.5 months and at least once a day there is a major delay when accelerating from a stop or rolling stop. The car jerks, and does not accelerate for a few seconds. This is very dangerous when turning, getting onto the freeway, changing lanes, etc. I can not afford to have my car not accelerate when I push on the gas!! how is this going to be fixed? I see there have been complaints on this for months!

- Tustin, CA, USA

problem #28

Oct 122016

Santa Fe

  • miles
Vehicle hesitates when pulling out in traffic from a turn or stop like it's not in gear momentarily. Very dangerous, please fix before someone is killed. Also I have only 2100 miles on the car and I noticed the paint has chips all over the hood, front bumper, quarter panels. I don't know if Hyundai is using very cheap clear coat or if it's just too thin, but at this rate the paint will be gone in a years time.I own a 2011 sorento (bought new) that has less chips on it. Come on Hyundai fix these issues or get your cars out of the usa. All brands have issues but it's how you resolve them that matters.

- Portage, IN, USA

problem #27

Oct 052016

Santa Fe

  • 3,000 miles
Santa Fe will stall from a stop when making a turn also will stall at a slow speed when you try to give it gas the date I put on this form is the last time it happened. This problem has happened before.

- Berea, KY, USA

problem #26

Sep 252016

Santa Fe

  • 1,250 miles
I bought a 2017 Hyundai sante fe torbo ultimate and found on excelleration there was a bad hesitation. I was almost killed when going on to the highway, a tractor trailer was far enought away from me to pull out, but upon stepping on the gas the car hesitated so bad it almost stalled, then the tach shot to 6000 RPM's and it took off. Thank god I could pull over or I would have been killed.

- Old Bridge, NJ, USA

problem #25

Sep 062016

Santa Fe

  • 5,000 miles
We bought a 2017 Santa Fe sport with the 2.0 T engine in July of 2017. It has about 5,000 miles on it and has now started to hesitate badly when trying to accelerate when turning. It seems as though it either loses power or the transmission is not in the correct gear. The result is a very dangerous situation when try to turn onto a road with traffic. We are going to call the dealership were we purchased the car to see if there is any fix. I see from other complaints this is turning out to be a common issue.

- Boyds, MD, USA

problem #24

Aug 302016

Santa Fe

  • 3,500 miles
When accelerating at low speeds, the vehicle does not shift properly and poses danger. Took it to a dealer and confirmed that the vehicle does not shift properly. Since it does not throw check engine light, dealer specified that they are not supposed to fix it without any code. This looks really danger.

- Sterling Heights, MI, USA

problem #23

Sep 242016

Santa Fe

  • 4,500 miles
When accelerating from a stop and entering traffic, when you press on accelerator the transmission dis engages and leaves you in the middle of the intersection with no power and putting you in danger of being hit. Once transmission kicks back in, the engine revs and vehicle jolts. This is very dangerous and will get someone killed. Hyundai has to address this issue.

- Onalaska, WI, USA

problem #22

Sep 162016

Santa Fe

  • miles
I have a 2017 Hyundai Santa Fe limited ultimate and like many people across the usa the car has hesitation when trying to accelerate at speeds below 20 mph. I had the recall / reflash of the computer done on 08/10/16 and the hesitation in turns is a little less abrupt but still present and intermittent. I never had hesitation when 4th gear down shifted to 3rd gear going straight but I now have it along with hesitation when the car down shifts from 3rd to 2nd. I've called Hyundai customer service and asked for a buy back and they told me chris from regional will call me back in 3 to 5 business days I've called customer service twice and asked for an update on my case ( case number 9309476) and they just keep telling me regional will call me that was two weeks ago. I have never asked for a buy back on any car and I have been very patient as many people have been across the country but at this point I feel I am going to have to contact a lawyer that handles lemon laws to get any results. In addition Hyundai has never addressed the lack of audible warning in the front passenger seat when the occupant does not fasten their safety belt. Good luck to all with same issue.

- Staten Island, NY, USA

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