10.0

really awful
Crashes / Fires:
1 / 12
Injuries / Deaths:
2 / 0
Average Mileage:
9,115 miles

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« Read the previous 20 complaints

problem #54

Dec 152019

Santa Fe

  • 71,000 miles
There has been some engine noise for 2 months or so.. I then had an oil leak and the dealer said that the engine noise was from crankshaft and maybe a bearing inside. I have 74, 000 miles on vehicle and have a 10 year 125000 mile extended warranty. I was at the dealer today and they gave me the news about maybe crankshaft bearing. The Hyundai motor company has a recall on your site about 2017 Hyundai Santa Fe having defect in a pin in the crankshaft that wears the bearing. This seems like exactly what dealer is telling me. My question is, the recall says that Hyundai motor company recalled 420 2017 Hyundai Santa Fe's that were produced between January 26 2017 and February 13 2017. My Santa Fe was actually produced on January 14 2017, which is only 12 days prior to the start of the official recall production date of January 26. How does Hyundai motor company know that my vehicle was not produced with this faulty pin in the crankshaft that causes bearing failure? thank you very much for this website and I hope someone can enlighten me as to what I may be able to do right now.

- Essex, MD, USA

problem #53

Dec 232019

Santa Fe

  • 20,997 miles
When the vehicle is stopped, and when starting to accelerate, there are times when I'll experience a 1-2 second delay or hesitation, before the engine/transmission engage. This seems to occur mostly when the wheels are in a turned position. It can be a frightening experience at an intersection, with no power. This has occurred approximately a dozen times.

- Beaver, PA, USA

problem #52

Nov 302019

Santa Fe

  • miles
I purchased a used 2017 Santa Fe AWD on 11/06/2019. The car failed to start on the first attempt at a gas station -- the first time it has happened after purchasing the car. It started on the second attempt, the car drove smoothly to the dmv for registration. About 1-2 hours of driving, the car stalled in town despite accelerating with rpms greater 3. the car became responsive only after stopping and restarting at the curb. I noticed a steady check engine light on the dashboard for the first time after the incident and have been having a jerky ride experience ever since. A call to bluelink confirmed that the car requires a thorough system check involving the power train at the dealership. An appointment has been for 12/4/2019 and the car has been parked.

- Bridgewater, NJ, USA

problem #51

Nov 142019

Santa Fe

  • 32,000 miles
When going slow around corners and giving the car gas the car does not accelerate. Then all of a sudden while giving it gas the car accelerates very fast. This does not happen every time but it happen several times per week. This has been happening at slow speeds only.

- Grand Chute, WI, USA

problem #50

Oct 012018

Santa Fe

  • 30,000 miles
The contact owns a 2017 Hyundai Santa Fe. The contact stated that the vehicle was included in and repaired per an unknown recall regarding the engine. While attempting to accelerate to approximately 60 mph, the rpms drastically reduced and failed to increase. The contact took the vehicle to route 2 Hyundai (located at 743 North main street, leominster, MA 01453, 978-534-999) where the recall repair was attempted several times; however, the failure persisted. The contact was unable to provide the repair specifics. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000.

- Winchendon, MA, USA

problem #49

Mar 202019

Santa Fe

  • 79,618 miles
On March, 19 2019 around 5:00am I was on my way to work like normal. As I was getting on the freeway at about 45 miles per hour my car shut off while driving. I had no power steering but I coasted to a stop in the right lane of freeway turned my car back on and drove about 500 feet and the same thing happen but this time it would not turn back on. I had aaa tow my car to their shop. 3/20/2019 aaa tow my car to cardinaleway Hyundai 2525 wardlow road corona, ca 92882 service: (951) 271-3333 5/13/2019 - [X] I accept Hyundai motor America's goodwill offer of covering the of parts and you covering the labor $1,100 jordan national Consumer Affairs ‪ (714) 965-3976‬ Hyundai motor America 9/16/2019 - new engine is installed | car is ready | I I pay the the $1,100 and pick up my car. 9/17/2019 - brought the car back to dealer. A leak was fixed 2 spark plugs changed 9/18/2019 - I went to pick up my car on 9/18/2019 when I turned my car on the check engine light was

- Chino, CA, USA

problem #48

Oct 092019

Santa Fe

  • 62,000 miles
While turning right out of a parking lot onto a two lane road, the vehicle suddenly stopped accelerating for 3-5 seconds as a truck was bearing down on us. The position of the gas pedal made no difference. The engine was running at an idle with zero response from pedal input. When it did finally accelerate, it lurched forward as the pedal was pressed to the floor. We are also experiencing what could be described as a shudder when decelerating to a stop. It typically seems to occur between 20-12 mph. It feels as if the engine is stumbling or it is having trouble downshifting smoothly.

- Palatka, FL, USA

problem #47

Sep 162019

Santa Fe

  • 21,764 miles
I was driving from kellogg, mn to winona, mn and I stopped at lark toys. While joining mn highway 61, turning right I had to accelerate. I was in sport mode and vehicle accelerated and almost stopped. Luckily no accident occurred, I had my 17 month kid and my wife in the car. Car after that gave check engine light warning and it would not accelerate. I changed to eco mode and then it slowly started to accelerate, but at about 20 miles an hour it jerked again, but I pressed accelerate hard and it sustained speed. But it wont go over 65 miles an hour. I slowly made it home. But I tried to drive again and same issue. Called Hyundai customer support and they refused to rochester as it is 46 miles and they only support 20 miles or less tow. My car is still under manufacture warranty and yet worst service. I almost got killed today with my 17 month toddler

- Winona, MN, USA

problem #46

Aug 272019

Santa Fe

  • 33,000 miles
There is a few seconds of hesitation when trying to accelerate at times. From a dead stop or a slow roll when turning, the car will move in slow motion only and the anti slip indicator comes on like you are on a slippery surface even when it's dry. Then it accelerates suddenly. We have come close to having several accidents because of this. We have taken our vehicle in over 5 times and the service departments at two dealerships say they cannot replicate it and brush us off. This is a huge issue and needs to be addressed before someone gets killed.

- Riverdale, UT, USA

problem #45

Aug 252019

Santa Fe

  • 10 miles
Car died while driving on road. Engine knocking. No indicator lights to warn me that something was going to happen. Engine filled with sludge even with oil changes. Engine knocking and failed.

- Pleasant Valley, NY, USA

problem #44

May 302019

Santa Fe

  • 21,000 miles
The vehicle shifts extremely hard from a stop and when in lower gears in motion. You push the accelerator to go and it slowly responds and then it shifts violently sounding like something fell off the bottom of vehicle and jerks the whole vehicle and passengers inside. Vehicles behind us come very close to hitting us when this occurs and the vehicle has not moved yet as normally expected.

- Saint Charles, MO, USA

problem #43

Apr 122019

Santa Fe

  • 33,000 miles
My car wouldn't start had my car for service. I was charged a service fee which they would tell me whats wrong with the car. I was only told the battery was an issue. That was replace. The person who attend me did not tell me anything about getting an oil change or any other problems in February. Went back in April because my car stop running turned off in the middle of the road. Went back to the same dealer I not fix cars so when I get servive for the vehicle. I would think someone would tell me otherwise but no. I toke it back I was told the vehicle doesnt have warranty. That it expired but in the system there was no warranty even recorded. Now I am stuck with harassment calls about a vehicle I no longer have due to lack of maintenance. I purchase the vehicle last year in June 2019. I didnt have the car for then a year.

- Miami, FL, USA

problem #42

May 082019

Santa Fe

  • 7,950 miles
On highway and engine suddenly decelerates, no throttle response, won't go over 40 mph, engine light blinks. In for service 2 times in 2 days for the same issue. Service telling me it is the knock sensor or wiring. Car has only 7950 miles. Campaign #953 recall done at 7400 mile

- Windber, PA, USA

problem #41

Apr 282019

Santa Fe

  • 9,000 miles
I was making a left turn on to a street going uphill and my 2017 Hyundai sante fe sport AWD ultimate hesitated for approximately 10 seconds. When I pressed the gas I could not get speed. My traction lights blinked on and off. I had to floor the gas to gain speed. This is extremely dangerous. I could have been T- boned or hit from behind if there was traffic on the street.

- West Orange, NJ, USA

problem #40

Jan 122018

Santa Fe

  • 10,000 miles
The contact's client owns a 2017 Hyundai Santa Fe. The contact was a lawyer and stated that his client's vehicle stalled. The client attempted to merge onto the highway, but could not enter the onramp because the vehicle stalled. The vehicle was immediately pulled over to the road shoulder. There were no warning indicators illuminated. The vehicle was taken to danbury Hyundai (102 federal rd, danbury, ct 06810, (203) 730-4700) to be diagnosed, but no failure was found. The contact did not know if his client's vehicle was repaired because the mechanic did not provide a straight answer. The contact's client was instructed by the lawyer not to retrieve the vehicle until there was confirmation that the vehicle was repaired. The manufacturer was made aware of the failure and a case manager was assigned. The VIN was unknown. The failure mileage was 10,000.

- Newtown, CT, USA

problem #39

Feb 222019

Santa Fe

  • 0 miles
Engine starting making a knocking noise. Brought into dealer and was told it had complete engine failure due to broken bearing and I would need a new engine. Denied request through warranty. Only around 43000 miles are on the car. Hyundai informed me it was denied due to oil not being changed properly as evidenced by two areas of sludge on the inside of the hood of the engine. Service records brought to Hyundai showing oil was changed within the 7500 mile as indicated on Hyundai's website and owners manuel.

- Somerset, NJ, USA

problem #38

Mar 052019

Santa Fe

  • 46,921 miles
Carbon monoxide inside the cabin when traveling on the freeway about 70 miles an hour

- Laguna Niguel, CA, USA

problem #37

Feb 122019

Santa Fe

  • 20,000 miles
Car completely shut down while driving at a slow speed turning right from a stop sign, was lucky to be able to pull over to side of road. All electrical/computer shut down, engine cut off. Restarted but engine sputters, feels like it is trying to shift gears while still in park. It was a very unsafe situation. Was not able to get started to drive home. One week earlier I noticed the computer acting up when I first started up, but restated and drove anyway (no problem that time while driving).

- Douglas, MA, USA

problem #36

Jul 182018

Santa Fe

  • 56,000 miles
My 2017 Hyundai Santa Fe hesitates when accelerating. Can be very dangerous when avoiding traffic or moving through traffic.

- Chicago, IL, USA

problem #35

Oct 172018

Santa Fe

  • 12,000 miles
I had my car for 12 months I bought bran new. It has staled and turn off on me at least 5 times. This is a safety issue especially on the freeway the car loses power and stops.than before it stops makes a knocking noise.

- Bakersfield, CA, USA

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