10.0

really awful
Crashes / Fires:
1 / 12
Injuries / Deaths:
2 / 0
Average Mileage:
8,924 miles

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« Read the previous 20 complaints

problem #405

Sep 272023

Santa Fe

  • miles
My wife was driving down the freeway to work during morning commute when her 2017 Santa Fe just lost power, was only able to go maybe 20mph which during an early morning Bay Area commute is very dangerous... No engine light or any warning lights, this lasted for a couple miles until the next exit she pulled off still no warning indicators showing, she turned off the car for a few minutes, then turned it back on to continue to work there was still almost no power but no indicators on the dash, finally after a few minutes started driving normal again. The next day when she was on her way to work, she started getting an oil light, I drove 45min to her job checked and oil level was fine, turns out oil pressure sensor was bad. After that was replaced everything seemed normal for around 1month or so then noticed excessive oil consumption, needing to add 1qt every 1500-2000 mi, no oil leaking onto out driveway and can't see any oil leaks visually around engine. Oil consumption has gotten progressively worse, we keep it topped off every couple weeks. No we are getting check engine light and tapping sound on passenger side of engine. Codes P0346, P0021 and P0087, power is fine but tapping sounds bad and worried of failure while driving.

- Fairfield, CA, USA

problem #404

Jun 292023

Santa Fe

  • miles
Catastrophic engine failure.

- Fuquay-Varina, NC, USA

problem #403

Feb 012024

Santa Fe

  • miles
Oil changes up to date and all of a sudden oil is gone, no leaks per the servicer. Engine started knocking but it is not one that is on recall. No low oil warning lights came on or anything. Now its costing half the price of the value of the car to repair which is over $7k and its not yet paid off and I got this vehicle 08/2022. This is just sad and no on can tell me why this is doing this on so many vehicles with my car vin range.

- Hamilton, OH, USA

problem #402

Feb 192024

Santa Fe

  • miles
Failed crankshaft rod bearing

- Conroe, TX, USA

problem #401

Feb 232024

Santa Fe

  • miles
Engine bearing failure, sudden and without warning. Engine started to use oil between oil changes. Loud knocking started suddenly during starting and then continuous knock while running. Identical with issues related to recall 168, but my VIN does not show that recall effects my vehicle.

- Big Lake, MN, USA

problem #400

Feb 052024

Santa Fe

  • miles
Purchased Sante fe.August 2020.cash purchase I had the vehicle check by dealership several times regarding oil leakage, , oil consumption..july 2023 stranded in texas after oil pressure switch replaced but no oil was put back in car.. [XXX] stranded in AR with children. The ENGINE BLEW AT exactly 100000MILES.failed Engine, towed car back to Missouri....Napleton Hyundai indicated there is a warranty on the Engine only for Rod ". Failed engine is a failed Hyundai consumer affairs.denied claim but agreed the car still has an e Engine warranty..only if rod is blown? The #3valve burned up no compression" July 2020 a recall was in place for the engine... August I purchase the vehicle with NO knowledge of possible Engine failure or recall.. Napleton informed and offered $500 towards a 12000.bill Now is 2024. I am without, my life savings. Without a vehicle. My everyday has been disrupted.Napleton Hyundai cars are not safe.I am glad I was not traveling at night.when the car suddenly Died..it could have been a tragedy. Thank you please look into how safe and reliable the used cars are if not safe..used Hyundai SHOULD NOT BE SOLD..THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Florissant, MO, USA

problem #399

Jan 102024

Santa Fe

  • miles
While driving at approximately 70MPH. The car went into limp mode. slowing down and eventually coming to a stop, after towing the car to a mechanic. we found out that a valve broke in the cylinder head damaging the Cylinder and engine block. Engine and Cylinder head needs to be replaced.

- Canton, OH, USA

problem #398

Feb 192024

Santa Fe

  • miles
Vehicle gave no indication oil level was low. Traveling I24 East, the vehicle began to stall, preventing any speed above 40MPH. After settling along the shoulder of the highway I checked the Oil reservoir which was completely empty. No indication was given that Oil was needed. Vehicle had not met the Month or Milage requirement for needed oil change.

- Fort Campbell , KY, USA

problem #397

Jun 152022

Santa Fe

  • miles
Oil compsumption noted and leakage noted by mechanic. Informed me could cause a fire in engine compartment. Unsafe to drive. I rented a car.. Engine burning oil, high oil consumption, oil leak. Reported to Hyundai. Took vehicle to Kerry Hyundai, Alexandria, Ky. Was informed that Hyundai won-??t take care of it. Filed a complaint. Mediation through The Better Business Burrau. Claim was denied. I was not driving the car for a couple weeks. I am guardian of 2 school age children transporting to and from school and activities and was concerned for our safety. Took vehicle to Superior Hyundai, Cincinnati, Ohio for an oil change and reported an oil leak. Was informed there was no oil leak. Had oil changes at Valvoline, Newport, Ky, No report of oil leak. Walmart, Ft Wright, Ky pointed out leak from oil pan. Replaced oil pan. Check engine light came on. Took vehicle to Konen-??s Pittstop, Bellevue, Ky who repaired oil leak. Continued oil check for consumption. Again check engine light illumination. Recently Replaced spark plugs & wires, catalytic converter. Engine running rough. Valves going bad. If car stalls on highway an accident could occur. Hyundai has a recall in the same year and make but not for those manufactured in the state of Alabama. The dealership inspection was about a year ago at Kerry Hyundai, Alexandria, Ky. They only recommended oil changes. I cannot afford the additional engine repairs. Hyundai has prior knowledge of the engine defect and refuses a recall thereby endangering peoples lives.

- Dayton , KY, USA

problem #396

Feb 062024

Santa Fe

  • miles
This vehicle hit 100,000 miles and starting not running normally. After stalling out in the middle of an interstate with a baby and elderly parent, the car had to be towed to a mechanic. Mechanic said the internal engine is failing, timing belt, timing crankshaft are going along with excessive oil consumption. The check engine light came on directly before stalling and breaking down which gave no time to try to pull off the road. Hyundai will not help seeing as how this vehicle has TWO warranty-??s that expired just 1k miles ago. This is a danger to us, the owners, because we could-??ve easily been involved in a major accident on an interstate due to this engine failing out of the blue. The manufacturer has not diagnosed the issues because they want $250/hr to diagnose.

- Naples, FL, USA

problem #395

Aug 152023

Santa Fe

  • miles
While driving my 2017 Hyundai Santa Fe Sport at approx 50 mph, i notice the vehicle sputtering & slightly jerking as I was going up an incline on a tall bridge. I barely made it to the top when the engine light came on & the engine failed & thankfully was able to coast downhill & pull off on the side of the road. I tried several times to restart the car to no avail. I had the vehicle towed to my mechanics shop. I had already been warned by them during an oil change that my vehicle was using excessive oil & to be watchful of that which I had been. I was using about 2 quarts of oil per week prior to t he engine failing. There were NO LEAKS, the oil was just blowing through. After changing all cylinders, the engine was still not working and I was told a new engine would be needed. (I had had cylinders replaced BEFORE I knew this was going to be such a big deal) I had the vehicle towed to Hyundai Dealership in Daphne AL where weeks and weeks of inspections and negotiations went on, all to be denied repair or replacement. Hyundai knows this engine is a problem but will use any excuse to get out of replacing it. Time to file a complaint. There are MANY out there just like me, just not enough to have an official recall I guess. A recall should definitely be considered. My car has been sitting for 4 months while I tried to negotiate with Hyundai but now I have no choice but to buy an engine & have it installed. VERY FRUSTRATED!

- Daphne, AL, USA

problem #394

Feb 142024

Santa Fe

  • miles
I first brought my car into a Hyundai certified service center after my car shook violently and my check engine light started flashing at me. I had to pull over on the side of a busy highway which is a safety risk on it's own. the Hyundai service center "fixed" my car and I was on my way. this was In September of 2023. on February 14th 2024 the same thing happened leaving me stranded on the side of another busy highway during rush hour traffic. I got the car towed to a dealer and they are telling me I need to replace my engine since there is a malfunction with the exact same parts that they replaced in September. In September They pretty much rebuilt my engine and now, less then 6 months later, they are telling me my engine is shot and needs to be replaced. How could $6,000 worth of engine parts fail after less than 6 month" not only is that not stable financially for anyone who owns one of these vehicles, it is a huge safety risk! even if I do replace the engine in my car, when will it go out again? 5 months? maybe 6 if I am lucky? at least the last 2 times, I was lucky enough to be in the right lane already and make it to the side of the road in time. What happens if that is not the case next time"

- Sartell, MN, USA

problem #393

Sep 062023

Santa Fe

  • miles
While driving in rush hour on interstate 75 on my way to work, my 2017 Hyundai Santa Fe completely shut off without any warning lights or indication of any problems. I had to drift without power in my vehicle to the far right shoulder over 4 lanes of traffic. I was towed to a Hyundai dealership who confirmed my engine seized due to a rod bearing issue. A rod was thrown due to engine wearing bear.

- Lutz, FL, USA

problem #392

Feb 022024

Santa Fe 6-cyl

  • miles
Urgent Petition for Rulemaking and Safety Investigation into Hyundai 3.3L V6 Lambda II Engine Failures. See Attachment For Details

- Warwick, RI, USA

problem #391

Feb 022024

Santa Fe

  • miles
1. the emission control symbol has come on 2 or 3 times recently, mechanic says they don't show a problem and owner's manual says not to drive until this problem has been resolved. I have oil leaking on driveway, had it back in 3 times for that and they don't find anything. I have had fuse for accessories replaced twice and first time I try to charge phone it blows the fuse. Had this car since 2019.

- Sulphur Springs, AR, USA

problem #390

Jan 302024

Santa Fe

  • miles
This incident involved our 2017 Sante Fe XL V6 with Lamda II engine with 61,000 miles. Up until this incident, we have had zero issues or warnings from the car of any problems. My husband was driving and slowing as he was approaching a light, while without any warning, the car stopped responding (electrical shutoff and gas would not accelerate). This was in the middle of a two-lane road with speed limits of approximately 40mph. Luckily, there were no others around him at the time of the incident. Upon taking it to an independent dealer, they diagnosed the issue with an engine knock and told us we needed a new engine. After transporting to the Hyundai dealer, they indicated it was a timing issue and needed to replace all CVVT and timing components. They did not investigate the knocking sound and admitted the repair of the CVVT could still result in the engine failing. I mention this because it is clear this engine issue is widespread and known. And yet, despite knowing this, this Hyundai dealer was willing to knowingly put me, my family, and the general public at risk for a more catastrophic engine failure in heavy traffic. Until Hyudani is forced to address this issue, this will continue to put countless lives a risk.

- Hyattsville, MD, USA

problem #389

Dec 272023

Santa Fe

  • miles
Catastrophic engine failure while driving - engine rod punched a hole through the engine. Up to date on oil changes, no lights on until it happened.

- Piscataway, NJ, USA

problem #388

Jan 192024

Santa Fe

  • miles
The vehicle has a very significant oil consumption issue. We are putting oil in every couple weeks but there is no sign of oil leaking out of the car. While driving the car on the highway one day, the car started to sputter and shake badly. We took the car to a mechanic and we were told the compression in #4 was shot. We just had the car inspected at the local dealership a month prior and nothing was indicated as being wrong.

- High Springs, FL, USA

problem #387

Jan 262024

Santa Fe

  • miles
Noticed a slight loss of power on a 4 hour road trip. When we stopped for gas the vehicle was shaking at lower rpm and the engine light came on at that point. I took it to a mechanic within 45mins of noticing the issue and it was scanned and a few other tests. Mechanic said cylinder 6 was misfiring, spark plug was covered in oil and compression test showed less than 20 psi. He said we were lucky to make it into town like that and we did not get stranded as there is poor service where we were. I had to get the vehicle towed approx 300km and sort out rides for my family along with a vehicle full of hockey gear and a weekends worth of clothes food. The problem has not self corrected. I will be taking it to my local mechanic to get a 2nd opinion. Currently the vehicle will continue to sit in my front yard until Hyundai wants to fix it for free.

- Keremeos Bc Canada V0x 1n5, WA, USA

problem #386

Dec 202023

Santa Fe 6-cyl

  • miles
I loved my 2017 Hyundai Santa Fe and faithfully got my oil changes. In [XXX] days started my car and heard a knocking noise as I drive home the noise got louder and louder. I took it to a Hyundai dealer on 12/21/23 and dealer said Rod bearings failed and I need a new engine and I had to pay $12K cause it-??s out of warranty. The engine is only 6 years old and should not fail with routine maintenance. Hyundai will do nothing. Hyundai had a recall on engines built 1/26/17-2/13/17 and my car was manufactured on [XXX] - just [XXX] days before and has the same exact problem as the recall but they won-??t replace my engine. [XXX] it didn-??t lock up and cause an accident while I was driving the car. There are many others with this failing Lambda 3.3 engine and we need help! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). The contact wanted to add the engines fail with no warning lights. Hyundai doesn't have a sensor for the failing part and no low engine light.

- Shrewsbury , PA, USA

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