The engine in my 2017 Santa Fe failed without notice. Upon starting the vehicle on 12/12/23 it would not run and upon checking had burned through oil leaving none in engine. This resulted is burned out spark plugs and leaving the car no longer able to drive. I took vehicle to dealership where spark plugs were replaced and engine failed again on test drive with technician. Hyundai contacted multiple times and refused to asssit with repairs despite multiple engine failures.

- Mogadore, OH, USA

Hyundai Is aware of the connecting rod bearings inside the engine may wear prematurely, which can result in engine damage. However, when I contacted Hyundai about having this issue with my 2017 Santa Fe, they said my vehicle year does not qualify for the extended recall (10 years/ 120,000 miles) which they have on other vehicles years that are experience. My vehicle currently has 92525 miles. My complaint is I believe Hyundai should cover my 2017 vehicle, knowing that they have this issue with their engine. Any enforcement action or advice that NHTSA can provide would be appreciated. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- East Elmhurst, NY, USA

The motor locked up with no warning and we lost all vehicle power and left us stranded. All maintenance and oil changes have been kept up with regularly. I have been reading up and Hyundai did a voluntary recall for only a few motors that were manufactured over about a 3-week period that were having this same issue. Apparently, our vehicle was not covered under that recall even though it is having the same problem. We had it towed to a dealership and they said that this is a known problem and they see this very often. We spoke to Hyundai and they told us that it was not a known problem and they were not going to warranty it because we were the second owners. Upon conducting some additional research, we found that this issue is known to occur in these vehicles. The internal bearings wear out between 80 and 120 thousand miles, resulting in the motor locking up without any warning signs, such as a check engine light. Our vehicle had only reached 92,000 miles. We had the vehicle towed to our mechanic and he opened the motor to confirm that the bearings did go out prematurely and caused this issue. This is a huge safety concern. If we were on a highway when this happened, it would have been catastrophic and deadly especially when it happens without any warning. The vehicle is available for inspection if needed.

- Belton, TX, USA

Engine failed at 62k miles without any warnings lights or indication of an problem. The engine knocked and seized, creating incredibly unsafe driving conditions with ZERO indications from the car other than hearing the engine noise. The Hyundai dealer confirmed I need a new engine due to the knock, and it is not covered by any warranty as I am not the original owner and the warranty expired last year and at 60k miles.

- Warwick , RI, USA

Engine failed due to excessive oil consumption while driving. Safety was put at risk due to poor build leading to failure while driving. It has been inspected by the manufacturer and was determined it needed to be replaced entirely. Low engine oil light came on, replaced oil, then shortly after failed while driving, after codes disappeared.

- Stowe, PA, USA

Auto was being driven and upon getting to destination knocking/tapping sounds where heard coming from the engine compartment. No warning lights notification or issues prior.

- Clermont, FL, USA

2017 Santa Fe with 115k miles had its last oil change in June. It still has another 4k before it is due again. The motor started making strange noises. I checked the oil and had to add 4 quarts! Engine started knocking bad. Left me and my family stranded 2 hours from home. I had oil issues previously before my warranty went out. Hyundai is refusing to address the oil consumption issue and replace my motor. Please help! This isn-??t right.

- Grovetown, GA, USA

My engine failed with regular oil changes at less than 120k miles with NO warning. It was 9 at night and it completely shut down on the highway. The hazards, brake lights, etc were not operable! I was almost hit by traffic three times due to not being able to turn on hazards and brake lights not working. I could not even place the car in neutral. Thankfully, the local police department was finally able to assist me but it was a frightening experience and Hyundai is doing absolutely nothing about it.

- Jacksonville , NC, USA

Excessive oil consumption, loud knocking.

- Kansas City, MO, USA

Oct 31 the car was diagnosed with very low to no oil. Dealership added oil and all problem went away. 1 month/2000 miles later, the car began to have a knocking sound while driving on the highway. I pulled over and the oil was low so I added oil to get my home. Re-entered the highway and the engine just stopped. I was able to pull safely to the side of the road.

- Elgin, IL, USA

after taking my Hyundai 2017 Santefe sport car to dealership and told them about engine being sluggish they replaced the sparkplugs and changed oil. Six week later the engine died as I was driving on a highway I was able to pullover but could have been worse. There was no warning lights it just died. Looking on line I seen that this company has had problems with engines failing and had a class action against them ( my vin was not part of that). Dealership never mentioned that this could happen to my car. I think the dealer was negligent in not informing me about potential problem. I now have no car to drive and I am still waiting for dealership to tell me what my options are.

- Myrtle Beach, SC, USA

My engine light has come on 5 times over last 6 months. Each time My car started hesitating as if it were going to just just stop in the the middle of the street. Each time I had it towed to dealership. The following were replaced: exhaust manifold, intake manifold, engine coil, head gasket. The oil consumption test could not be done because this occurred before it ever reached 1K. The engine is rapidly consuming oil. It is now at the dealership for the 5th time. Put 5 quarts of synthetic oil in car 3 days ago because dealership could not fit me in. Car began to suddenly decelerate again on MassPike. Fladhing engine light came on. Drove off ramp and had it towed. Waiting for a 5th diagnostic.

- Granby, MA, USA

knocking noise. check engine light came on. took to my mechanic and its a total engine failure. ball bearings are loose and leaking oil and could have catastrophic damage at any moment.

- Fife, WA, USA

Driving on highway going about 75 mph and engine powered down and went into limp mode and that is when check engine light came on. Had my kids and myself in the car and had to switch over multiple lanes at slow and unsafe speeds on highway with other vehicles traveling 70-80 mph. Have had oil consumption issues (go through a quart a week) that no dealer would look into unless covered by Hyundai. Diagnosed that cylinder 2 is dead in engine and engine is no good anymore. Only 107,000 on vehicle.

- Lodi, OH, USA

The engine failed all of the sudden going down the freeway at 70 miles per hour. The engine has been maintained and there were no issues with it. The engine is available for inspection. My life was put at risk as I was on the freeway and the engine stopped working all of the sudden, I actually avoided an accident while driving because of this issue. The vechile has not been inspected by the manufacture since it got towed to my apartment and my insurance will not cover mechanical issues so they have not inspected it. No lights engine lights were on prior to this incident. Please help me.

- Fairfield , CA, USA

The engine head has cracked. It is very difficult to find a motor because it is such a common problem.

- Mooresboro , NC, USA

I was driving on the highway, and suddenly oil and battery light came on and engine stopped and I had to pull over. The only warning was the check engine light came on when I started it 10 minutes before the engine died.

- Duxbury, MA, USA

The engine had oil consumption issues that were addressed with dealership. The engine then just seized up and stopped working one day while driving down the road.

- Mount , NC, USA

While I was stopped at a stoplight turn lane in my 2017 Hyundai Santa Fe sport, smoke started to come out of my engine. I removed myself from the turn lane and got my car into a parking lot, and within a minute, flames appeared from the engine. I do not recall a warning light alerting me, as I was focused on getting the car to a safe place. I called 911 and the fire dept put out the flames as it consumed the front of my car. The whole engine area is toast, so not sure of the cause, and insurance will be processing the claim as a 100% loss. I was up to date on my service/recalls and the car had just hit 90,000 miles. We had recently checked fluid levels, so that was fine, but I did notice when driving the day before and that morning on my way to my destination, that the engine/ car seemed to be a little off or running a little rough. That may have been the precursor to the engine fire I experienced.

- Brighton, CO, USA

Without any warning the car stopped running was able to pull over. Called for tow to dealership who after 30 days said it was the engine. Less than 50,000 miles

- Park Ridge, IL, USA