The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving 72 MPH, the vehicle inadvertently decelerated to 50 MPH. The contact then stated that the vehicle hesitated and stalled. Additionally, the contact stated that she turned off and restarted the vehicle; however, while driving at a slower speed, the vehicle stalled again. The checked engine and oil pressure warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was provided a case number and informed that the vehicle was not under recall. The failure mileage was approximately 100,000.

- Detroit, MI, USA

When pushing down on gas pedal the car does nothing than all of a sudden it takes off! We brought my car in a few times to Danbury Hyundai and they say nothing is wrong! This has happened to my car at least 9 or 10 times! It-??s happened a lot when entering a entrance ramp while getting on the highway.. I-??m scared to death I-??m going to be killed because the car just doesn-??t go anywhere I-??ve talked to another person that the same thing happens to his car Please let me know if anyone else has complained about this problem Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Danbury, CT, USA

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that after he purchased the vehicle, while driving at an undisclosed speed, he heard a noise in the engine. The contact checked the oil, and the oil level was low within a week. No warning light was illuminated. The vehicle was taken to Jiffy Lube where the contact was informed to take the vehicle to the dealer for assistance. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 120,000.

- Bowie, MD, USA

On my way to work on 9/15/2022 @ 7:15am my car went from doing 70 to 55 just like that. A picture of the engine light and oil light came on, before this I had no lights or warnings of any kind. My car stalling was not safe for me or others on a 3 lane highway, I heard knocking noise and ALL of my oil was on the ground. I waited 2.5 hours on the side of the road for towing service. My car was sold to me by Art Moran car dealership in September 2021 with no mention of it being RECALLED. I had to be towed to LaFontaine Toyota Hyundai Kia Suzuki Scion dealership in Dearborn Mi., on 9/15/2022. Neither dealership has informed me yet of a recall on the car to this date. Hyundai customer care told me on 11/4/2022 that my 2018 Hyundai Santa Fe Sport was recalled. LaFontaine of Dearborn claimed to have put in a new engine and now wants me to pay $330 because I don't have proof of the past maintenance since 5000 miles, way before I took ownership, and it needs over $1000 of more important repairs. Listen, please, I am a senior and disable work part-time and pay taxes. I'm paying a car note($300) and full coverage insurance($300) on a car I haven't driven since 9/15/2022.

- Detroit, MI, USA

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at approximately 75 MPH, the vehicle stalled and decelerated to 55 MPH while depressing the accelerator pedal. The contact stated that the vehicle was not able to accelerate above 63 MPH. The check engine warning light was illuminated. A local dealer was made aware of the failure and confirmed that the VIN was not under recall. The vehicle was then taken to an independent mechanic who made her aware of an unknown recall however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 135,000.

- Park Forest, IL, USA

The vehicle has an oil consumption issue which requires 2-3 quarts of oil to be added between regular oil changes as the vehicle is burning oil quickly. The vehicle is available for inspection if requested. This poses serious safety risks due to potential vehicle failure or other event, such as fire. There is a defect with the vehicle that causes the oil filters to get clogged with debris that they can no longer filter out contaminants and maintain proper oil pressure leading to engine failure. Additionally, the oil indicator does not light or alert that the vehicle needs oil. The problem has been confirmed by the dealer and an independent service center. The vehicle has been looked at by the dealers service department. There were/are no warning signs and the issue first occurred in June 2022 and is ongoing.

- Pottstown, PA, USA

While sitting in park at a restaurant parking lot eating lunch, an Employee noticed smoke coming from my hood area on my vehicle. Upon exiting the vehicle I noticed flames coming from the hood area, The employee attempted to use a fire extinguisher to put out the fire to no avail. Fire department arrived on scene and extinguish fire. Vehicle was towed to a Hyundai dealership for further investigation.

- 9152 Thomasville Dr., FL, USA

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic who diagnosed that the compressor was faulty and the engine needed to be replaced. The dealer was made aware of the failure but informed the contact that the next available appointment for a diagnostic test was in December. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The manufacturer advised the contact to tow the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 115,000.

- Cincinnati, OH, USA

Excessive oil consumption. Engine has no leak and in between oil changes having to put in 4-6 quarts of extra oil.

- Cincinnati, OH, USA

2018 Santa Fe Sport had been leaking a few little oil spots in my garage. First noticed the problem at about 80k miles. Took it for an oil change and the technician told us he had a lot of complaints on this model vehicle. Fast forward a few months at our next oill change (3 thousand miles later) and the technician told us we were almost completely out of oil. We took the vehicle to the Hyundai dealership and we were told there was nothing wrong, no oil leaks detected. We were then having to bring the vehicle in to the oil change place in between regularly scheduled oil changes and top off the oil (sometimes taking 3-4 quarts in between oil changes). Coming home from the ballpark a few weeks ago we exited the freeway and the vehicle started shaking and losing power and the check engine light came on. I coasted in to the gas station and checked the oil and the dipstick was bone dry (except for the oil that looked like it had burned to the dipstick). I bought / put in 2 quarts of oil and limped the vehicle home. Took the vehicle to the local Hyundai dealership and now we are being told we need a new 10k dollar engine and now that the vehicle has almost 120k miles it is no longer under warranty. Everyone I have talked to about the issue says this is a common thing for this make / model and that the engines need to be replaced. How is there not a recap for this? Any advise / assistance would be appreciated

- Lebanon , TN, USA

Heavy oil consumption. Burning oil. Constant oil replacement needed. Airbag light stays on. Passenger air bag turns off when person is sitting in seat.

- Conway, AR, USA

Car seized up on my way home from work. Was towed to dealership where it sat for two weeks. Dealership says I need a new engine. The engine I have has not been recalled! I am only able to get my car fixed because of warranty. This is 3rd time I have had this problem and I have only had my car a year. Bought it with 50k miles on it.

- Cincinnati , OH, USA

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that upon taking the vehicle to several independent mechanics for oil changes, she was informed at each occasion that the vehicle was experiencing excessive oil consumption. The vehicle was taken to the local dealer where it was diagnosed that an overnight soak procedure needed to be performed to compensate or resolve the issue. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 68,000. The consumer stated the have to fill the vehicle with oil every 2 weeks between oil changes.

- Joliet, IL, USA

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at 60 MPH, the vehicle independently downshifted without warning. The vehicle continued to hesitate upon depression of the accelerator as the vehicle failed to accelerate above 30 MPH. Due to the failure, the contact had the vehicle towed to the dealer where she was informed that the vehicle needed a long block and turbo replacement. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 64,000.

- Littleton, CO, USA

I own a 2018 Hyundai Santa Fe Sport. In November, 2021 I began noticing the vehicle using an abnormal amount of oil between oil changes. Fast forward to April, 2022, I was instructed by the Hyundai dealership to bring it in for an oil consumption study. After the first 1,000 mile interval, I was told to submit my service records. I submitted as requested. I was then told Hyundai was requiring the service department to remove my valve cover and take pictures of valve train to submit. I left the vehicle for required work. I picked up the vehicle after close of business hours and made it less than a mile from the dealership when the check engine light illuminated and the vehicle would barely run. The vehicle was towed back to the dealership. A diagnostic test was conducted where I was told the high pressure fuel pump was bad. I was charged $1150 for repairs and -??assured-?? it was nothing the dealership did. After researching myself and speaking to other Hyundai service departments, I learned the high pressure fuel pump needed removal to pull the valve cover. The dealership has yet to take responsibility or refund my money.

- Lexington , VA, USA

Oil light does not come on despite being completely empty of oil. After oil changes the oil is burned and empty at 500-600 miles. Hyundai dealership did a consumption test and said yes their is a problem but won-??t fix under warranty. They also stated it is a defective known engine problem but Hyundai won-??t fix.

- Pittsburgh, PA, USA

2018 Santa Fe sport. Consumer writes in regard to NHTSA safety recall 22V-560. The consumer stated the vehicle had a recall, but there was no fix available. The consumer requested a loaner vehicle or, for the vehicle to be bought back.

- Long Beach, CA, USA

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving approximately 63 MPH, the vehicle stalled. The contact stated that the check engine and ABS warning lights were illuminated. The vehicle was taken to an independent mechanic and was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 74,500.

- Buffalo, NY, USA

My vehicle is burning oil excessively. I have measured this precisely. I have had to add oil five times since July 25, 2021 and it is not February 5, 2022. Each time the consumption got worse. The consumption as been 2076, 1732, 1271, 1120, and 1000 miles per quart. I am afraid that my engine will eventually fail while I am driving possibly stopping the vehicle in the middle of the freeway, creating a hazard for myself and others. This could result in a serious accident. I have found on the internet that many other persons are experiencing the same exact issue. Please force Hyundai to recall the engines that are failing and replace them with engines that do not fail. Since July the vehicle has been driven 6286 miles and currently has only 49990 miles.

- Hercules, CA, USA

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at various speeds, an abnormal knocking noise would emit from the vehicle as the check engine light had illuminated on the instrument panel. One day as the contact was driving 70 MPH, the vehicle began shaking as the check engine light illuminated on the instrument panel. The contact had taken the vehicle to an independent mechanic who discovered that the spark plugs needed to be replaced. The contact's friend attempted to replace the spark plugs; however, he discovered oil on the spark plugs and informed the contact it was a major concern. The manufacturer was notified of the failure and the contact was given a claim number and referred to a dealer for assistance. The vehicle was taken to a dealer where it remained in their possession for a month. The manufacturer later denied his claim and he was given an estimate for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 94,000.

- Saint Louis, MO, USA