10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
18,712 miles

About These NHTSA Complaints:

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problem #87

Oct 012023

Santa Fe Sport

  • miles
Engine died on highway. Noc sensor code indicates is a known problem for this engine. 2.4 liter Hyundai sante fe sport. Before engine died was burning much oil even after oil changes and borught in for recalls to dealer 2 mo before. Excessive burning of ooil wa a know issue at that time July 2023. Now Hyundai dealer saying the issue is a customer issue due to carbon build up on a valve. High burnin rate of oil is responsible for the carbon build up on the valve causing the engine to fail. Not a cusotmer problem but a engine design issue.

- Westerly, RI, USA

problem #86

Dec 112023

Santa Fe Sport

  • miles
The check engine light came on. The vehicle attempts to stall when changing gears after a stop or deceleration and the engine shutters at speeds 65mph or greater. I am afraid the vehicle will stall if a fast acceleration is required such as moving onto a highway. A diagnostic was performed to confirm the engine is causing the "Check Engine Light or Service Engine Soon Light."

- Norman, OK, USA

problem #85

Nov 022023

Santa Fe Sport

  • miles
This is a certified preowned vehicle. I am the second owner. I do my own maintenance. Currently this engine/vehicle has 64553 miles, I noticed it starting to use oil around the high 40k mile mark. There are no oil leaks. I have to add oil multiple times between oil changes and I just read that some of these can lock up and completely stop. I suspect this would be caused by people not checking their oil regularly however I am concerned that is the oil consumption is bad enough that this can happen at any time while driving so I wanted to add my complaint to any other existing complaints.

- Elizabeth, CO, USA

problem #84

Dec 192023

Santa Fe Sport

  • miles
HIGH OIL CONSUMPTION: To the documented tune of 40 quarts consumed April17 - December 15, 2023, encompassing 24,116 driven miles. Hyundai America and this dealer knows all about this issue and is stalling on the remedy because it requires total engine replacement. Presently I am experiencing a P1326 engine knock sensor fault and I'm told by my mechanic a prospective catalytic converter failure due to high oil consumption. Experiencing loss of power and NO acceleration merging onto highway.

- Ny Marlboro, NY, USA

problem #83

Nov 152023

Santa Fe Sport

  • miles
After buying my 2018 hyundai Santa Fe Sport this past June, I have been told the car has an oil consumption problem and is burning off oil quickly. For example, I have to add a quart of oil every 500 miles. The car has 98000 miles on it. No warranty with car dealer was established at time of sale

- Epsom, NH, USA

problem #82

Nov 132023

Santa Fe Sport

  • miles
Engine consuming excessive oil which puts it and me at risk of catastrophic engine failure or fire either of which could cause an accident, injury or death to myself; other passengers and individuals nearby. This issue has been going on since shortly after purchase and Hyundai says it is a maintenance item and not a warranty or recall. I first informed them in July of 2021. I have since found out this has been a known issue and there was a class action suit in Ca. And numerous complaints to NHSTA. I went thru a series of Oil consumption test performed by and at the Hyundai dealership I purchased at- it failed all tests. Below are the dates mileage and how many quarts down it was each time VIN 5XYZU3LB8J536295 DateMileageOil Added (QTS Down) 4/25/202381467fullStart tests 5/22/2023823261.7 6/22/2023838233.5 7/26/2023848432.5 8/15/202385567 Deep Clean 9/19/2023867613.0 10/25/2023878443.0 There should have been or should be a recall for this issue but Hyundai is avoiding responsibility

- Denver, NC, USA

problem #81

Sep 052023

Santa Fe Sport

  • miles
Engine is consuming 2 qts of oil every 1000 miles. Just had spark plugs replaced as the plugs fouled out due to oil leaking into cylinder. Dealership says the engine must blow for them to approve a new engine under warranty. This is a family vehicle with young children. If the engine fails, the vehicle will lose power brakes ans steering.

- Caledonia, MI, USA

problem #80

Aug 102023

Santa Fe Sport

  • miles
I had no warning lights or messages and then the engine threw a rod and my car just died on the side of the road. It had apparently been burning oil. I get it back after 2 months and it needs a battery. Now the check engine light is on and it has affected the catalytic converter.

- Paducah , KY, USA

problem #79

Oct 162023

Santa Fe Sport

  • miles
I have been conducting regular maintenance on my vehicle, getting oil changes, on average around every 6,000 miles. I have had the car since August 2021 and have had no accidents and haven't missed an oil change. My car is a little over 100K miles and the oil light began to come on close to 90k miles. The car is also leaking oil and all the service agent could tell me is that the are burns oil at an accelerated rate. Even though the oil light was on, NONE of the service agents mentioned any issues with the oil and nothing was mentioned when I purchased the car. I still have yet to receive the report from my last oil change from 10/06/2023. Also, the ABS light came on after I got the car serviced for a recall for the brakes and potential electrical fire while the car is parked. Each time I checked for a recall, nothing was found, even though this car clearly has an issue with oil consumption, well the engine in general.

- Mcdonough, GA, USA

problem #78

Oct 042023

Santa Fe Sport

  • miles
major engine oil leak caused by defective drain plug receptacle. replaced washer and plug twice. still leaks. could cause engine failure.

- Lavallette, NJ, USA

problem #77

Aug 182023

Santa Fe Sport

  • miles
Oil leaking from drain plug, Threads in the oil pan look okay after being verified by my mechanic, had the drain plug replaced three times and the issue persists.

- Centereach, NY, USA

problem #76

Sep 112022

Santa Fe Sport

  • 87,000 miles
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that she received an alert notification on her phone of an undisclosed recall. The contact then notified the dealer and confirmed that the VIN was included the NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) and scheduled an appointment. The contact stated that while driving at an undisclosed speed to the dealer, she noticed smoke coming from under the hood of the vehicle. The contact then heard a loud explosion coming from under the hood and abruptly depressed the brake pedal to stop the vehicle. No warning lights were illuminated. The contact was able to pull off the roadway. The contact became aware of a trail of oil on the ground. The vehicle was towed to the dealer where it was diagnosed with an internal combustion failure and the contact was informed that the engine needed to be replaced. Additionally, the contact stated that the vehicle was deemed a total loss by the dealer, but the vehicle was repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was previously included in NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) and Service Campaign 953: ECM & Cluster Update. The contact was provided a case number and advised to call the NHTSA Hotline. The approximate failure mileage was 87,000.

- Humble, TX, USA

problem #75

May 012023

Santa Fe Sport

  • miles
In May, my vehicle began having issues with acceleration and was choking when going uphill, or would start choking when slowing to turn or start moving after being stopped. The engine light came on and had code P1326. Dealership did a system update and it went away. The car broke down not long after, wouldn't start. Replaced battery as it wouldn't charge and was drained. Still didn't work. Towed it to dealership. After several days, they said it might be the crankshaft position sensor. A local mechanic replaced it, it did not fix it. Spark plugs were completely burnt up and covered in gas. Changed spark plugs and it seemed fixed, until it broke down last week. Has code P0420 now. Checked oil, it has absolutely no oil in it and it has only been about 3000 miles since my last oil change. It is due for an oil change, but should not be completely out of oil. Burning oil can clog cat converter, causing P0420 code. My vehicle has a theta engine, which was involved in a lawsuit and settlement, which I only learned about yesterday, and have missed the deadline to file a claim. The vehicle has lost acceleration and died while driving, posing a risk to myself and other drivers. Vehicle is unreliable and unsafe. Dealership failed to tell me anything about my spark plugs, and did not mention my vehicle having oil issues. Non-dealership mechanics have been the ones to bring the issues to my attention. Corporate Hyundai will also not help.

- Jonesborough, TN, USA

problem #74

Jul 012023

Santa Fe Sport

  • miles
Bought a used 2018 Hyundai Santa Fe Sport in December of 2022, as a second owner from a third party car dealer. No extended warranty was purchased. The vehicle currently has 122,750 miles. At the second oil change service done at Valvoline they told us it was not showing it had oil at the dipstick. I have driven it 337 miles thus far and it is already showing at the low mark. There is a recent settled law suit regarding excessive oil consumption. Some articles regarding the law suit listed 2010-2012 and 2015-2021 Hyundai Santa Fe as being affected, but the settlement only lists 2010-2012, as such the VIN recall search brings nothing. This vehicle is excessively consuming oil and I suspect the engine will seize in the near future.

- Victorville, CA, USA

problem #73

Jan 072023

Santa Fe Sport

  • 62,000 miles
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that upon taken the vehicle to an independent mechanic for an oil change, she was informed that there was no oil in the vehicle. The mechanic determined that oil was leaking into the engine and the spark plugs needed to be replaced. The mechanic replaced the spark plugs on 4 occasions; however, the failure persisted. The contact stated that the vehicle was experiencing abnormal oil consumption. The vehicle was taken to the dealer, who could not repair the vehicle, but advised the contact to replace the oil every 1,000 miles. The contact stated that she had been adding a quarter of oil every 2-3 days. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the catalytic converter had failed. The vehicle was not repaired. The contact was informed that the vehicle was undrivable. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.

- Norristown, PA, USA

problem #72

Jul 262023

Santa Fe Sport

  • miles
Car went dead in the middle of the highway and put me and my daughter in danger. Dealership didn't do anything to fix or warn me of what was about to happen. was taken into dealership for excessive oil consumption

- Roshester Hills, MI, USA

problem #71

Jun 282023

Santa Fe Sport

  • miles
I was driving 55 miles an hour down a major highway all of the sudden my vehicle jumps and lost all power. I did managed to make it onto the side of the road. I turned off the vehicle and turned it back on it was making a crazy noise. It is now not drivable due to the engine failure.

- Maben, MS, USA

problem #70

May 132023

Santa Fe Sport

  • miles
- KSDS (Knock Sensor) Engine Light - Had to have Car towed - Nonactive recall for KSDS system for my vehicle, in spite of the Campaign 966 for Hyundai vehicles within the range of years for the class action lawsuit

- Raleigh, NC, USA

problem #69

Jun 132023

Santa Fe Sport

  • miles
My truck started making very funny noises out of the engine area, two nights ago, and the next day, the noise persisted, and the car stalled. When we checked the oil, it was bone dry. There was no oil light warning. This car is very well-maintained.

- Lindenhurst, NY, USA

problem #68

Jun 142023

Santa Fe Sport

  • miles
Engine is consuming at least 1quart of oil every 750-1000 miles with no oil leaks.

- Grundy, VA, USA

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