10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
19,247 miles

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« Read the previous 20 complaints

problem #51

Mar 032023

Santa Fe Sport

  • miles
Within the last few weeks my 2018 Hyundai Santa Fe Sport SUV has been experiencing few noticeable issues. 1st my vehicle doesn-??t want to start when I turn the key, I have to open the door close it then try again and it will turn over to start. 2nd recently driving on the highway my vehicle slowed all the way down and started jerking like it wanted to cut off. I would push my accelerator down as far as possible and it will still go slow and not speed up.3rd my vehicle is making a throttle/knocking noise and a blinking check engine light is on as well.

- Berkeley, MO, USA

problem #50

Mar 152023

Santa Fe Sport

  • miles
I noticed at roughly about 120,000 miles the vehicle started slowly consuming oil. Vehicle now consumes excessively at 1 quart of oil about every 800 to 1000 miles. Oil level needs to be checked daily for fear of further damage. I recently changed the oil on 3/12/23 and checked oil on 3/15/23 and vehicle was a half quart low.

- Sparta, TN, USA

problem #49

Dec 102022

Santa Fe Sport

  • 77,600 miles
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving 65 MPH, the oil warning light was blinking. The contact checked the oil level and noticed that there was no oil in the engine; the contact added oil to the engine. The vehicle was taken to the dealer to be diagnosed. The valve cover gasket was replaced, and more oil was added to the engine. On another occasion, the contact checked the oil level and notice there was no oil in the engine again. The vehicle was taken to the dealer again and the dealer stated that a consumption test needed to be performed. The vehicle was taken to an independent mechanic and the mechanic stated that the oil maybe leaking through the exhaust pipe. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle needed an oil consumption test performed. A case was filed. The failure mileage was 77,600.

- Pinellas Park, FL, USA

problem #48

Nov 172022

Santa Fe Sport

  • miles
Oil leaking

- Bel Air , MD, USA

problem #47

Dec 282022

Santa Fe Sport

  • miles
We have always had our 2018 Hyundai Santa Fe Sport 2.0T serviced at our local Hyundai dealership in St. Cloud MN. All required maintenance has been done. Our vehicle has 68400 miles on it. We left MN for our winter home in Apache Junction Az after Christmas. We experienced loss of power and the check engine light came on. We were in the higher elevations of AZ and experienced blizzard conditions during this loss of power we barely made it to our destination due to this lack of power. Our vehicle is at a Hyundai dealership in Apache Junction AZ for 9 days counting with no back up vehicle. The dealership called us and said our vehicle has experienced engine failure. Now waiting on Hyundai. Very disappointed!!!

- Sartell, MN, USA

problem #46

Oct 312022

Santa Fe Sport

  • miles
My 2018 Hyundai Santa Fe has a blown engine and will cost over $9000 to replace. Unfortunately my car is out of warranty at 120,000 miles. It has become known to me that this particular car, and thousands of others, has known problems with the engines. So much so, that a software update for a sensor was available in 2017, oil consumption issues and civil law suits have been highly publicized. I was never notified of the software update, which would have extended my warranty to 10 years and 120,000 miles. I was diligent in oil change and maintenence on my car yet of no fault of my own the engine needs replaced. I believe Hyundai has been aware of these defects and did nothing to rectify the company-wide problem, just hoping many cars would fall out of warranty first. I have been told that since I am not the original owner and the car is out of warranty it would cost over $9000 to replace the engine ( the Kelly Blue value on my car should be $8000- $9000). Additionally, recall campaign #953 would have likely recognized the engine issues, but I was never contacted by Hyundai regarding the recall, and just found out about it when my car was in for service.

- Chagrin Falls, OH, USA

problem #45

Oct 292022

Santa Fe Sport

  • 97,000 miles
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving approximately 60 MPH, the vehicle made a loud banging sound coming from the engine compartment. The instrument panel illuminated with several unknown warning lights. The vehicle then lost motive power. The contact was able to coast to the side of the road. The vehicle was towed to the dealer who diagnosed that the engine failed due to a connecting rod going through the engine. The vehicle had not been repaired. The manufacturer was made aware of the failure and the contact was informed that the repair would not be covered under warranty or recall. The approximate failure mileage was 97,000.

- Fort Lauderdale, FL, USA

problem #44

Feb 172022

Santa Fe Sport

  • 68,000 miles
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the vehicle failed to accelerate when the accelerator pedal was depressed. The vehicle was taken to an independent mechanic for a routine oil change and the accelerator failure was not diagnosed. The contact stated that the vehicle was consuming an excessive amount of oil however, no leaks were found by the independent mechanic. The contact then stated that while driving 35 MPH, the brake pedal was depressed, and the vehicle started to shake with a loud noise. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where engine failure was diagnosed and determined that the engine needed to be repaired or replaced. The contact related the failure to Manufacturer Service Campaign Number: 953. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 68,000.

- Memphis, TN, USA

problem #43

Sep 232022

Santa Fe Sport

  • miles
My car Engine stopped working while I was driving to work. Middle of traffic was not safe and the safety of others was effected because my car was unable to move, it was a high risk dangerous situation. Problem was reported to mechanic as well as insurance company (geico) car was pushed by strangers into a nearby parking lot, which then I waited for a towing truck. The car was inspected by a mechanic who then told me to have it inspected by Hyundai and Hyundai has told me due to lack of maintenance my car stopped working and there is nothing they can do. I am insulted by the lack of concern Hyundai has had for what they have put me and my livelihood through. I am aware of the recall on these vehicles. Engine :2.4L I4 DGI DOHC 16V. The Engine light came on I had it diagnosed immediately-??I was told my cam shaft and knock sensors needed replacement, they were replaced. Engine light goes off for 24 hours until it comes back on and once it came back on my car couldn-??t go over a certain speed, and it died in the middle of traffic.

- Columbia, SC, USA

problem #42

Sep 152022

Santa Fe Sport

  • 100,000 miles
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving 72 MPH, the vehicle inadvertently decelerated to 50 MPH. The contact then stated that the vehicle hesitated and stalled. Additionally, the contact stated that she turned off and restarted the vehicle; however, while driving at a slower speed, the vehicle stalled again. The checked engine and oil pressure warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was provided a case number and informed that the vehicle was not under recall. The failure mileage was approximately 100,000.

- Detroit, MI, USA

problem #41

Sep 062022

Santa Fe Sport 4-cyl

  • miles
When pushing down on gas pedal the car does nothing than all of a sudden it takes off! We brought my car in a few times to Danbury Hyundai and they say nothing is wrong! This has happened to my car at least 9 or 10 times! It-??s happened a lot when entering a entrance ramp while getting on the highway.. I-??m scared to death I-??m going to be killed because the car just doesn-??t go anywhere I-??ve talked to another person that the same thing happens to his car Please let me know if anyone else has complained about this problem Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Danbury, CT, USA

problem #40

Aug 182022

Santa Fe Sport 4-cyl

  • 120,000 miles
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that after he purchased the vehicle, while driving at an undisclosed speed, he heard a noise in the engine. The contact checked the oil, and the oil level was low within a week. No warning light was illuminated. The vehicle was taken to Jiffy Lube where the contact was informed to take the vehicle to the dealer for assistance. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 120,000.

- Bowie, MD, USA

problem #39

Sep 152022

Santa Fe Sport 4-cyl

  • miles
On my way to work on 9/15/2022 @ 7:15am my car went from doing 70 to 55 just like that. A picture of the engine light and oil light came on, before this I had no lights or warnings of any kind. My car stalling was not safe for me or others on a 3 lane highway, I heard knocking noise and ALL of my oil was on the ground. I waited 2.5 hours on the side of the road for towing service. My car was sold to me by Art Moran car dealership in September 2021 with no mention of it being RECALLED. I had to be towed to LaFontaine Toyota Hyundai Kia Suzuki Scion dealership in Dearborn Mi., on 9/15/2022. Neither dealership has informed me yet of a recall on the car to this date. Hyundai customer care told me on 11/4/2022 that my 2018 Hyundai Santa Fe Sport was recalled. LaFontaine of Dearborn claimed to have put in a new engine and now wants me to pay $330 because I don't have proof of the past maintenance since 5000 miles, way before I took ownership, and it needs over $1000 of more important repairs. Listen, please, I am a senior and disable work part-time and pay taxes. I'm paying a car note($300) and full coverage insurance($300) on a car I haven't driven since 9/15/2022.

- Detroit, MI, USA

problem #38

Oct 072022

Santa Fe Sport

  • 135,000 miles
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at approximately 75 MPH, the vehicle stalled and decelerated to 55 MPH while depressing the accelerator pedal. The contact stated that the vehicle was not able to accelerate above 63 MPH. The check engine warning light was illuminated. A local dealer was made aware of the failure and confirmed that the VIN was not under recall. The vehicle was then taken to an independent mechanic who made her aware of an unknown recall however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 135,000.

- Park Forest, IL, USA

problem #37

Jun 112022

Santa Fe Sport

  • miles
The vehicle has an oil consumption issue which requires 2-3 quarts of oil to be added between regular oil changes as the vehicle is burning oil quickly. The vehicle is available for inspection if requested. This poses serious safety risks due to potential vehicle failure or other event, such as fire. There is a defect with the vehicle that causes the oil filters to get clogged with debris that they can no longer filter out contaminants and maintain proper oil pressure leading to engine failure. Additionally, the oil indicator does not light or alert that the vehicle needs oil. The problem has been confirmed by the dealer and an independent service center. The vehicle has been looked at by the dealers service department. There were/are no warning signs and the issue first occurred in June 2022 and is ongoing.

- Pottstown, PA, USA

problem #36

Sep 192022

Santa Fe Sport

  • miles
While sitting in park at a restaurant parking lot eating lunch, an Employee noticed smoke coming from my hood area on my vehicle. Upon exiting the vehicle I noticed flames coming from the hood area, The employee attempted to use a fire extinguisher to put out the fire to no avail. Fire department arrived on scene and extinguish fire. Vehicle was towed to a Hyundai dealership for further investigation.

- 9152 Thomasville Dr., FL, USA

problem #35

Sep 122022

Santa Fe Sport

  • 115,000 miles
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic who diagnosed that the compressor was faulty and the engine needed to be replaced. The dealer was made aware of the failure but informed the contact that the next available appointment for a diagnostic test was in December. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The manufacturer advised the contact to tow the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 115,000.

- Cincinnati, OH, USA

problem #34

May 252022

Santa Fe Sport

  • miles
Excessive oil consumption. Engine has no leak and in between oil changes having to put in 4-6 quarts of extra oil.

- Cincinnati, OH, USA

problem #33

Jul 162022

Santa Fe Sport

  • miles
2018 Santa Fe Sport had been leaking a few little oil spots in my garage. First noticed the problem at about 80k miles. Took it for an oil change and the technician told us he had a lot of complaints on this model vehicle. Fast forward a few months at our next oill change (3 thousand miles later) and the technician told us we were almost completely out of oil. We took the vehicle to the Hyundai dealership and we were told there was nothing wrong, no oil leaks detected. We were then having to bring the vehicle in to the oil change place in between regularly scheduled oil changes and top off the oil (sometimes taking 3-4 quarts in between oil changes). Coming home from the ballpark a few weeks ago we exited the freeway and the vehicle started shaking and losing power and the check engine light came on. I coasted in to the gas station and checked the oil and the dipstick was bone dry (except for the oil that looked like it had burned to the dipstick). I bought / put in 2 quarts of oil and limped the vehicle home. Took the vehicle to the local Hyundai dealership and now we are being told we need a new 10k dollar engine and now that the vehicle has almost 120k miles it is no longer under warranty. Everyone I have talked to about the issue says this is a common thing for this make / model and that the engines need to be replaced. How is there not a recap for this? Any advise / assistance would be appreciated

- Lebanon , TN, USA

problem #32

Mar 102022

Santa Fe Sport

  • miles
Heavy oil consumption. Burning oil. Constant oil replacement needed. Airbag light stays on. Passenger air bag turns off when person is sitting in seat.

- Conway, AR, USA

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