10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
19,247 miles

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« Read the previous 20 complaints

problem #31

Jul 022022

Santa Fe Sport

  • miles
Car seized up on my way home from work. Was towed to dealership where it sat for two weeks. Dealership says I need a new engine. The engine I have has not been recalled! I am only able to get my car fixed because of warranty. This is 3rd time I have had this problem and I have only had my car a year. Bought it with 50k miles on it.

- Cincinnati , OH, USA

problem #30

Mar 082022

Santa Fe Sport 4-cyl

  • Automatic transmission
  • 68,000 miles
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that upon taking the vehicle to several independent mechanics for oil changes, she was informed at each occasion that the vehicle was experiencing excessive oil consumption. The vehicle was taken to the local dealer where it was diagnosed that an overnight soak procedure needed to be performed to compensate or resolve the issue. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 68,000. The consumer stated the have to fill the vehicle with oil every 2 weeks between oil changes.

- Joliet, IL, USA

problem #29

Jun 122022

Santa Fe Sport

  • 64,000 miles
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at 60 MPH, the vehicle independently downshifted without warning. The vehicle continued to hesitate upon depression of the accelerator as the vehicle failed to accelerate above 30 MPH. Due to the failure, the contact had the vehicle towed to the dealer where she was informed that the vehicle needed a long block and turbo replacement. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 64,000.

- Littleton, CO, USA

problem #28

May 112022

Santa Fe Sport

  • miles
I own a 2018 Hyundai Santa Fe Sport. In November, 2021 I began noticing the vehicle using an abnormal amount of oil between oil changes. Fast forward to April, 2022, I was instructed by the Hyundai dealership to bring it in for an oil consumption study. After the first 1,000 mile interval, I was told to submit my service records. I submitted as requested. I was then told Hyundai was requiring the service department to remove my valve cover and take pictures of valve train to submit. I left the vehicle for required work. I picked up the vehicle after close of business hours and made it less than a mile from the dealership when the check engine light illuminated and the vehicle would barely run. The vehicle was towed back to the dealership. A diagnostic test was conducted where I was told the high pressure fuel pump was bad. I was charged $1150 for repairs and -??assured-?? it was nothing the dealership did. After researching myself and speaking to other Hyundai service departments, I learned the high pressure fuel pump needed removal to pull the valve cover. The dealership has yet to take responsibility or refund my money.

- Lexington , VA, USA

problem #27

Apr 132022

Santa Fe Sport

  • miles
Oil light does not come on despite being completely empty of oil. After oil changes the oil is burned and empty at 500-600 miles. Hyundai dealership did a consumption test and said yes their is a problem but won-??t fix under warranty. They also stated it is a defective known engine problem but Hyundai won-??t fix.

- Pittsburgh, PA, USA

problem #26

May 202022

Santa Fe Sport 4-cyl

  • miles
2018 Santa Fe sport. Consumer writes in regard to NHTSA safety recall 22V-560. The consumer stated the vehicle had a recall, but there was no fix available. The consumer requested a loaner vehicle or, for the vehicle to be bought back.

- Long Beach, CA, USA

problem #25

Feb 042022

Santa Fe Sport

  • 74,500 miles
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving approximately 63 MPH, the vehicle stalled. The contact stated that the check engine and ABS warning lights were illuminated. The vehicle was taken to an independent mechanic and was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 74,500.

- Buffalo, NY, USA

problem #24

Feb 052022

Santa Fe Sport

  • miles
My vehicle is burning oil excessively. I have measured this precisely. I have had to add oil five times since July 25, 2021 and it is not February 5, 2022. Each time the consumption got worse. The consumption as been 2076, 1732, 1271, 1120, and 1000 miles per quart. I am afraid that my engine will eventually fail while I am driving possibly stopping the vehicle in the middle of the freeway, creating a hazard for myself and others. This could result in a serious accident. I have found on the internet that many other persons are experiencing the same exact issue. Please force Hyundai to recall the engines that are failing and replace them with engines that do not fail. Since July the vehicle has been driven 6286 miles and currently has only 49990 miles.

- Hercules, CA, USA

problem #23

Nov 222021

Santa Fe Sport

  • 94,000 miles
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at various speeds, an abnormal knocking noise would emit from the vehicle as the check engine light had illuminated on the instrument panel. One day as the contact was driving 70 MPH, the vehicle began shaking as the check engine light illuminated on the instrument panel. The contact had taken the vehicle to an independent mechanic who discovered that the spark plugs needed to be replaced. The contact's friend attempted to replace the spark plugs; however, he discovered oil on the spark plugs and informed the contact it was a major concern. The manufacturer was notified of the failure and the contact was given a claim number and referred to a dealer for assistance. The vehicle was taken to a dealer where it remained in their possession for a month. The manufacturer later denied his claim and he was given an estimate for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 94,000.

- Saint Louis, MO, USA

problem #22

Dec 122021

Santa Fe Sport

  • miles
There appears to be a problem with the intake manifold. Car is throwing a code of P200A. The baffles get stuck causing the car to lose power, usually 3 times in a row. I nearly got rear ended twice because of this and it threw my husband an myself toward the window.

- Spring Hill, FL, USA

problem #21

Sep 212021

Santa Fe Sport

  • miles
Purchased a new car from Plaza Hyundai dealership in Brooklyn NY 5/25/2019, had problems a year later but due to covid, dealership wasn't open. Called Hyundai Consumer affairs May 2020 as I also found out there was an open recall that was supposed to be done with the ecm & cluster update-engine monitoring logic product improvement for Santa Fes from 2011-2019. There was and still is an open recall listed from 08/09/2018 that the car was still at Plaza Hyundai dealership for. In 2020, I was told that a buyback wasn't possible due to there not being any record of active recalls. On September 22, 2021, our car broke down on the highway, with it being the engine issue that is currently on recall. We have an unusable car still being paid for, a car that shouldn't have been sold to us because it was on recall, a car that should've been buyback but wasn't due to greed, and no answers as Hyundai is saying that the buyback period has ended since the first use was February 2018, even though we became owners of the car 5/25/2019. The component that failed was the engine. Its currently in Plaza Hyundai's service lot. Our safety was put at risk not once but twice, but the most recent being 9/21/2021, we were on a major highway at 70mph when the engine started to slow down, smoke, and vibrate violently. The vehicle is currently being serviced for parts, but they don't think its the engine. There were previous issues but I would have to recollect on the memory of when.

- Brooklyn, NY, USA

problem #20

Jun 012021

Santa Fe Sport

  • 80,000 miles
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the oil warning light illuminated while driving at various speeds. Upon inspection of the vehicle, the contact discovered that his vehicle was consuming a quart of oil every 1,000 miles. The contact had taken the vehicle to a dealer where an oil consumption test was performed, and the mechanic informed him that the oil consumption was normal. The manufacturer was also notified of the failure and provided him the same information as the dealer. The vehicle and yet to be repaired. The failure mileage was approximately 80,000.

- Tyler, TX, USA

problem #19

Sep 222021

Santa Fe Sport

  • miles
On 9/22/21, was driving on a major highway when gears started spinning loudly, acceleration went down to 30mph from 65mph, car started vibrating and smoke coming from the exhaust. Made it safely to the next exit without incident by a prayer and slowly made our way to a Hyundai dealer at 5-10mph, any faster would shut down the car. We barely made it and tow truck came and towed it to original dealer that sold it to us. Previously we told them about the recall update but it went on deaf ears from the dealer and Hyundai. Now we don't have a car, and most likely needs a new engine.

- Brooklyn, NY, USA

problem #18

Jul 172021

Santa Fe Sport

  • miles
First my car started consuming and alarming amont of oil at 40000 to 50000 miles in 2020. I have been put through 3 oil consumption test and every 1,000 miles i took it in it was consuming more oil. One time it had lost 4 quart of oil in 1,000 miles with no oil leaks detected. They never did anything about it. Early 2021 While i was on the highway in traffic going 70 miles per hour. Mile car started to sputter and slowed down to 30 miles per hour in the middle of the highway at night. I was so afraid that i would be hit. Another time it slowed down on the highway 1 day after i got an oil change and i was out of town on a sunday. The car was struggling to get up a highway hill at 25 miles an hour with other cars going well over the 70 mile speed limt. I was terrified. The dealer finally admitted that the engin is bad but Hyundai will not replace it. Help please!!!!!

- Harper Woods , MI, USA

problem #17

May 162021

Santa Fe Sport

  • miles
Desde hace 3 meses la camioneta ha estado presentando el encendido de la luz de testigo de aceite lo cual indica que el el motor a quedado sin aceite lo lleve al concesionario para que revisen cuál es la falla y para que la garantía de Hyundai tiene 100000 millas y aún no las tengo y me indican que el fabricante no cubre la garantía, también tengo una garantía extendida y le han indicado que el concesionario debe revisar el problema y tampoco he logrado que lo hagan, me siento de manos atadas dos garantías y ninguna quiere cubrir el problema

- Orlando, FL, USA

problem #16

Apr 152021

Santa Fe Sport

  • 45,000 miles
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at various speeds, the vehicle stalled with the oil warning light illuminated on the instrument panel. The contact took the vehicle to the dealer who replaced the gasket, engine plug, and replenished the oil. After return of the vehicle, the contact heard an abnormal knocking sound coming from the engine. Additionally, there was an abnormal odor of burning engine oil. The contact also stated that while driving at an undisclosed speed, the vehicle hesitated while depressing the accelerator pedal. The vehicle was taken to an independent mechanic where metal shavings were discovered in the oil pan. Due to the failure, the contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 45,000.

- Camp Hill, PA, USA

problem #15

Nov 172020

Santa Fe Sport

  • 37,000 miles
Vehicle died when driving on city street then would not start. Had to have vehicle towed. Was told it was the alternator and the battery is dead. Hyundai won't replace the battery as they said battery was over 3 years old. The battery was fine until the alternator killed the battery. Vehicle is still at dealership so I don't have any paperwork yet

- Mount Pleasant, SC, USA

problem #14

Mar 102018

Santa Fe Sport

  • 300 miles
I have been stopped at a single light (on a state highway) and waiting to turn left but when I accelerated the vehicle did not go. But in a second it took off but I braked because by now it was not safe/clear to go. Also, when I use cruse it goes down hill while raising the rpms (always), this is my third Hyundai vehicle therefore I have never had this happen before.

- Chatsworth, GA, USA

problem #13

Oct 112019

Santa Fe Sport

  • 11,312 miles
80 miles into a weeks vacation my engine light came on, car was still drivable, backtracked 20 miles to dealer, left my nice car (11,000 miles)there for the week while using a rental car with 177,000 miles on it. Problem was pertaining to campaign 953 engine problems. A wiring harness was put in, and the dealer updated the software that had been updated that March, and they said that was all fixed. I have watched the video on this campaign problem, and it scares me where I cannot take my car out of town/on vacations out West! if this engine fails, I wouldn't always be able to get to a dealer. I'm living in the fear of this, and am supposed to have "peace of mind" enjoying my nice car? I had to leave vacation a day early( resort paid for that final night we didn't get to enjoy), spent that night in hotel, just to get to that dealer to pick up my car before their closing time. I had to fight to get the full reimbursement for the car rental and one night hotel bill. Through the attorney generals office, Hyundai finally paid that which was only fair when a recall was involved! now I find that I have cancelled going to out of town funerals, and short weekend vacations, because my engine could go out. I have asked for a new engine, and the last message from Hyundai was all about my car doesn't fit the description for the lemon law....which I have never mentioned.I have asked for statistics on how many engines have had to be replaced because of this campaign 953 issue, but no one has any! is this true"? how can I get my engine replaced, so I can enjoy my car" that video should never have been out there if I and others have to keep driving with an engine that can be dangerous in many ways!

- Eagan, MN, USA

problem #12

Feb 022020

Santa Fe Sport

  • 10 miles
Everytime I accelerate there is a horrible. And sometimes when coming down from accelerating to stop it seem to be grinding. There is a slipping sound that comes and goes. On city streets and turning

- Mooresville, NC, USA

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