10.0
really awful- Crashes / Fires:
- 17 / 54
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 59,302 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was driving my 2013 Hyundai Sonata on the freeway and no light came on and when I refer to lights I mean(check engine, service needed soon or the oil change soon) none of those lights came on and the car sent a signal to pull over and turn off the car I pulled over and stopped the car the car won't turn on. Car max didn't want to do anything for me because they said it was an oil leak and went I took it to Hyundai they said the O ring to the oil cooler was lose and that couldn't be cause by wear and tear that the part wasn't put on right and it cause the oil to leak and my engine to seize. The repair is $10,000 and the price for the car was $12,000.
- La Mesa, CA, USA
The contact owns 2013 Hyundai Sonata. The contact stated that the engine was making a whining noise. Additionally, the heater housing was getting hot needed to be replaced. The contact also stated that the front driver's side seat belt failed to retract causing damage to the front driver's side door. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a dealer for diagnostic testing. The VIN was included in NHTSA campaign number: 20V746000 (engine) and 17V152000 (seat belts). The manufacturer was not made aware of the failure. The failure mileage was 80,000.
- Detroit, MI, USA
Car was in motion on the road and it shut off. Restarted, drove a few feet and all lights on dashboard came on, a grinding noise came from the engine and it shut off.had it towed to a dealership where all recalls had previously been addressed. The car has 110K miles, the dealership said none of the cylinders are firing and Hyundai won't cover the cost to repair
- Kingston, NH, USA
1) engine seized up during operation. Hyundai declined to repair under a program prior to official recall which the vehicle now falls within. I paid out of pocket to have the engine replaced. 9/2021 2) the hv battery failed without any indication, warning or diagnostic alarm and caught the vehicle on fire while parked overnight causing a total loss. 1/2021 * (recall related incident)
- Bon Aqua, TN, USA
The engine knocks loudly when under a load. The problem causes a lack of power and the consumption of oil which risks engine failure during critical driving situations.
- Albuquerque, NM, USA
Brake and tail light continues to burn out. I have replaced bulbs and entire assembly every couple weeks and it melts the units as well as my engine stalls out and will not accelerate and does this intermittently.
- York, SC, USA
While driving home I heard a ticking sound that had sounded like the ticking when the oil gets low, but I had got the oil change done about 2 months ago. The next morning I had a important appt and while driving on the freeway there I heard the clicking turned into a very hard clanking sound while I pulled off the freeway cause it was a scary noise I went to pull over and the power surged like it was going to shut off so I immediately turned it off. After a few mins I tried to turn it on and it was making the sound still when I pressed the gas pedal it only went louder, I then turned it off and had to walk to the closest store that sold oil and walk all the way back I recently had heart surgery and I had stroke 3 weeks ago I can not be over exherding myself like this when adding the oil it made no difference the clanking sound got worsen and now I'm without a car when I have important apps to go to along with my terminally ill child there is major issues that need repaired immediately
- San Jose, CA, USA
The engine needs to be replaced. Broke down while driving on a city street. The car has less than 80000 miles. I gave this car to my son so evidently the power train warranty is gone. My complaint is that this engine should have lasted longer. That is what Hyundai claims.
- Hamilton, OH, USA
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 20-30 mph, the vehicle stalled without warning. The vehicle failed to restart. The vehicle was towed to an independent mechanic where it was determined a bearing replacement was needed. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 120,000.
- Arlington, TX, USA
Engine started knocking and making noise. Check engine light came on afterwards and governed the car speed. No indications of warnings before or anything. Shop now says the engine is shot. Los angeles California
- Los Angeles, CA, USA
The contact owns a 2013 Hyundai Sonata hybrid. The contact received notification through emissions of NHTSA campaign number: 20V746000 (engine) however, the part to do the recall repair was unavailable. Horne Hyundai (1360 E. auto center dr, apache junction, AZ 85119, (480) 771-8213) was contacted and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Gold Canyon, AZ, USA
Rod bearings got thrown and engine seized @ just over the 100,000 warranty. I noticed around 80,000 that I was constantly having to add oil. Service rep. Said normal for every 700-1000 miles. Dealer & manufacturer said that repair (replace engine) is not covered. I had to barrow 10,000 to have the engine replaced. Since the replacement the repaired engine began doing the same thing. My mechanic began checking the plugs every time I took the car in for a oil change (every 5,000 to 7,000 miles) and found that oil is causing the plugs to foul out and so I have to replace those every 10,000 miles to avoid constant miss-firing and possible fire. The buareu of automotive repair has met with the dealership on the original engine failure and on the current problem (which is a repeat). The first meeting the dealer told the rep. If I could come up with the 1 oil change receipt I was missing, they would then pay for the repair. They already knew I was unsuccessful in finding that. When the rep meet with the dealer for the current problem, they stated that I have never been to them stating a problem. I have been taking my car to a mechanic (truecar care in cameron park, ca). My trust in the dealership to do the right thing was lost a long time ago. I'm disabled and live on ssi. I can't afford another engine replacement, or the cost of purchasing another car. I'm begging you to please help me get justice with Hyundai. My stress level can't take much more. My supplemental income over the last 3 years has been lost due to this problem. (I drove for lyft & uber) vehicle is always in motion, street or highway. Please feel free to contact me @ [xxx]. my sister was present with me when I spoke to the svc. Mgr. For the engine replacement when he told me I was getting a new engine and would not encounter the same problem. Date of first failure is apprx. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- El Dorado Hills, CA, USA
My car's engine caught fire due to a Hyundai fuel line/ engine recall
- Coral Springs, FL, USA
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving approximately 70 mph. The vehicle loss motive power and stalled. The vehicle failed to restart and was towed to an independent mechanic who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer inland empire Hyundai located at 25072 redlands blvd, loma linda, ca 92354, was notified of the failure. The contact was informed that the vehicle was not included in NHTSA campaign number: 17V226000 (engine and engine cooling). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 140,000.
- Banning, CA, USA
Back in may of 2020 my car out of the blew lost power and my check engine light started flashing. I immediately pulled over, I got my car towed to my closet dealership and they stated it was the computer system. 4 months later, three days after my oil change my car completely shuts off and my engine started making this crazy noise. Dealerships says my enigne is blown, I really dont understand how that happened. They want 6,000 to fix my engine and I cannot afford that especially now. Theres something really wrong with these engines and its not safe nor fair to what yall are doing to people. I was even told by the dealership the Sonatas have really bad engines.
- Roanoke, VA, USA
My engine was recently replaced due to a settlement agreement due to faulty engine which died, this occurred in October 2020 and I received my vehicle back two weeks ago with a new engine. Last night on 11/19/2020 the engine in my vehicle burst into flames while I was parked in a restaurant parking lot. The engine caught fire with no notice and I had to contact the fire department to put the fire out.
- Dumfries, VA, USA
My car take more engine oil every 400 miles my car need 1.5 liters engine oil and my steering some time stuck and we feel not safe for driving.
- Ithaca, NY, USA
While the car was in motion, the warning sign came on the display with the following message: Hybrid system failure. Stop. Do not drive. Less than 10 seconds after the warning, the car lost power and stalled in the middle of the street. There was not enough time to pull the car to safety.
- Riverside, CA, USA
Check engine light flashing, vehicle will not go over 20 miles per hour and jumps. Started suddenly when in motion on road.
- Wickenburg, AZ, USA
- Chagrin Falls, OH, USA