10.0

really awful
Crashes / Fires:
10 / 2
Injuries / Deaths:
9 / 1
Average Mileage:
40,753 miles

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« Read the previous 20 complaints

problem #109

Sep 152016

Sonata

  • 41,000 miles
It started as a clicking when turning and then a thumping. Come to find out it was a recall on vehicles in 2011 but not 2013, which is horrible because it is affecting my car now.

- Columbus, GA, USA

problem #108

Oct 042016

Sonata

  • 35,000 miles
Just purchased my vehicle a week ago. Didn't get to test drive it at high speeds. After taking it on the interstate I noticed that the car tends to drift left and right and doesn't center. Also, the steering wheel sticks when driving higher speeds so when you attempt to move the steering wheel left or right you have to pull harder and then end up over correcting. Dealer told me it's just the electronic power steering and it takes some getting used to. Absolutely ridiculous excuse and it's very dangerous to drive at high speeds on the highways and interstate. Yesterday I had to drive it in high winds and it was a nightmare just to keep it in the middle of the lane. This car only has 35,000 miles on it. Hyundai needs to step up and fix this issue before more accidents start happening. After noticing the issue and googling the problem there are forums all of with similar issues.

- Lincoln, NE, USA

problem #107

Aug 012016

Sonata

  • 61,000 miles
Steering coupler wore out, my understanding is that I would have lost steering while operating the vehicle. I understand that this is a known issue and Hyundai should have issued a recall and offered to pay for any owner who has had to pay for this repair.

- Clearwater, FL, USA

problem #106

Jul 032016

Sonata

  • 75,000 miles
My steering coupler is danadged and my steering is shifting while driving due to this defect. Hyundai is asking me to pay $300 to fix it. Even my car is just 3 years old they are not covering the issue under warranty.

- Raleigh, NC, USA

problem #105

Oct 012016

Sonata

  • 71,000 miles
Steering is making a clicking noise while driving and while sitting and rattles loudly when I drive over bumps. Steering is loose and has a lot of play. This started at around 70000 miles. Took it to dealership and was told a coupler needed to be replaced. I believe this is an issue that Hyundai has had a recall on in a previous year and still is an issue in the make and model. Dealer wants $220 to fix this problem when diagnosed today.

- Johns Island, SC, USA

problem #104

Jul 012016

Sonata

  • 59,500 miles
Brake light stays on and steering column is very loose. Also it is in recall for powertrsin and air bags.

- Charlotte, NC, USA

problem #103

Jul 012015

Sonata

  • 30,000 miles
1. when exit the stationary vehicle, beeps at me. Have to get back in, start engine and turn off again before can exit without the beeping."?" happens frequently. 2. steering - pulls to left. Requires constant steering correction. Does not need alignment. Very annoying when on long distant trips...could be dangerous. 3. driver's seat heats up automatically. Very uncomfortable in summer time. Has been checked out by dealer at least two times and they find nothing. Started having above problems at approximately 30K miles on brand new vehicle. Now have 43K.

- Riverside, AL, USA

problem #102

Jun 282016

Sonata

  • 50,000 miles
While driving on a residential road the steering column 'froze' and became impossible to steer correctly while going around a sharp left hand turn. This caused the car to veer into the guard rail causing damage to the front and side of the car (passenger side). The car regained steering capability and was immediately parked in an adjacent parking lot.

- Allentown, NJ, USA

problem #101

Aug 252016

Sonata

  • miles
For the past couple of weeks my steering wheel is making a loud clicking sound whenever I move slightly it even does it when I go over bumps in the road.

- Chesapeake, VA, USA

problem #100

Aug 312016

Sonata

  • 65,000 miles
The contact owns a 2013 Hyundai Sonata. While making a turn at an unknown speed, an abnormal thumping sound emitted from the steering wheel without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 65,000.

- Jonesboro, GA, USA

problem #99

May 112015

Sonata

  • miles
Does someone have to get hurt for Hyundai to do something about the steering problems. Are they waiting for the car to be out of warranty. I have a 2013 Sonata. I have been having the problem since I purchased the car in April 2015 used with low milage from a dealer. It had only 12,000 mile when I purchased it cash. I realized the car had a problem the first week and took it back to then for a recall that was not done and also to have then fix what ever was wrong with the steering. When I returned to pick up the car they told me it was the electronic steering, that I needed to just get used to it. It has been back 2 time and they still refuse to fix the problem. They say they can't find anything. I have driven several electronic steering Sonata's newer and none have the problem. It is dangerous and very tiring when driving at high speeds on the hi ways. You have to keep over correcting the steering that keeps pulling to the left and then sticks you have to actually tug slightly on the wheel and after a few hours of driving your arm hurts. I have owned a Hyundai 2003 for years and have never had this problem. What good is a 100 thousand mile warranty if they refuse to fix things it. I am taking my car to have it looked at by an independent repair person and have the car diagnosed. Can you please help with this? I have the dealership papers showing the three times I took the car. To be. Checked for the same problem. They tried telling me the car had to be aligned and needed front tires I got both done. When it still had the steering problem I took it back to them and they said the same that they couldn't find anything with the steering. I'm sure the steering needs to be fixed hundreds of people can't have the same problem and be wrong. Just search on the internet and you will see under 2013 Hyundai steering problems. We all can't be imaging the same problem.

- Inverness, FL, USA

problem #98

Aug 172016

Sonata

  • 40 miles
Steering wheel makes a clicking noise while driving and shakes when you go past 60 mph

- Jacksonville, FL, USA

problem #97

Jul 162016

Sonata

  • 11,000 miles
When the 2013 Hyundai Sonata gls is driven over 60mph on the highway the car wanders left and right requiring constant steering correction. The steering does not seem to have a center. Had the dealer change the steering mode setting from "soft" to "sport" mode which I was charged $66. The change made no difference. The dealer stated that is the way electronic power steering (eps) is and I just have to get used to it. The issue is dangerous and fatiguing to constantly correct the steering. I looked down to change the radio station and my car drifted into the other lane. From my research on this issue it appears Hyundai and the dealerships are aware of the issue but will not address a fix. The dealer stated that about 2% of the 700,000 2013 Sonatas manufactured have the issue. If that is accurate that would be about 14,000 cars with the issue. That is not including the owners who have not made a compliant. I think there is a lot more cars with the issue. I have followed Sonatas down the highway and observed the car wandering left and right well knowing the driver is under stress having to constantly correct the steering. Hyundai needs to address the issue with a fix before someone gets killed if that has not happened already. Help!!!

- Port Saint Lucie, FL, USA

problem #96

Jul 142016

Sonata

  • 65,000 miles
Steering makes a clicking or clunking noise when making a turn or maintaining proper lane position while driving. Sometimes there was a loud clunking sound when making a low speed turn. Also there was too much play in steering wheel. When vehicle was repaired the service adviser said this is a common failure in the steering of the 2013 Sonata. Complete failure could cause steering in a crisis to be very difficult without the power assist. Component part that failed wa flexible coupling pn 56315-2K000-fff. Repairs were made on 7/14/2016 I feel this is a unsafe condition that should be repaired by Hyundai.

- Spring Hill, FL, USA

problem #95

Jun 172015

Sonata

  • 25,000 miles
Takata recal: Female was involved in accident where there was an apparent issue with steering or veering into the left lane resulting in the death of female. No other variants where able to be found during investigation. Vehicle was in motion. Crash report div315049359. After review of a large number of complaints in reference to the issue I began reviewing the case notes. There is potential that the crash was due to inability to steer correctly or the car steering override system improperly correcting to the left. I would like to request an investigation or information on getting an investigation initiated in regard to this death and general issue.

- Monroe, VA, USA

problem #94

Feb 012016

Sonata

  • 58,000 miles
My steering wheel has started to make this clicking noise when you turn it. As time goes on it is getting worse. I called Hyundai dealer they told me exactly what it was before I gave anymore information because numerous people with my type of vehicle around 50,000-60,000 miles something in the steering column is breaking and it is almost $300 to fix. I do not feel I should have to take what money I have to fix a brand new car. I will wait until Hyundai can fix it, if its there fault. But the question is what happens until then is it going to break on me one day and someones life is in danger"???" please help

- Holly Hill, FL, USA

problem #93

Nov 132013

Sonata

  • miles
My 2013 Sonata has 12000 miles on it, the best pirelli tires and four wheel alignment twice. I thought new tires would make the car drive better but it did not help the steering. My Sonata will not drive in a straight line without constant correction on all highway types. This is total driving fatigue and I will only drive short distances until Hyundai has a recall on these cars in fixing the electric steering so the electric steering is not so over active. Maybe fulltime power steering would remedy the constant need in trying to make this car drive right. Also the electric power steering unit should always be installed on the rack and pinion. If this steering problem is not fixed soon I will trade my car for another car that drives like a car should. When I read all the other reviews on the internet about the 2013 Sonata and the bad steering issue, we are all describing the same problem. I really enjoy this Sonata limited, it is so well equipped but hate the way it wanders back and forth.

- Salem, OR, USA

problem #92

Jun 022014

Sonata

  • miles
I purchased my Hyundai Sonata used from napleton Hyundai, West palm beach, fl. My car is under full warranty since it was purchased at the dealer. The car had 16,000 mile on it when I purchased it in May 2014. Shortly after my purchase I returned to the dealership with a complaint that the steering had a wondering to the left that seemed to stick when traveling on the highway. I told them that my husband and my son both made comment on it when they drove the car. I never gave them any notice of the steering, yet they noticed it as well. I looked on the internet about the problem and many 2013 Sonata's complained of the same steering problem. The service person took it for a ride and said it was not a problem that I needed to just get used to electronic steering. Over the last years my husband and I have rented many cars as we were looking for a home 4 hrs away from home and didn't want the extra miles on our car. We rented many 2013's with electronic steering and none had this problem and it is a dangerious problem, as it does stress out the driver to keep correcting the steering that seems to stick to the left and will not track straight while driving. I have been told that a reason for not replacing the steering is that Hyundai with not reimburse the dealer if they deem the steering was not the problem. I and many others are stuck with a car that has no adjustment and no recall status in place. No one will even entertaine the fact that there is a problem with the steering. Can you help or look into this as a problem? I am taking my car in once again to Hyundai this month 3-2016 to have them check the steering. If they turn me down again on fixing the steering. I will be taking it to an independent machanice for a second opinion.

- Inverness, FL, USA

problem #91

Mar 012016

Sonata

  • 66,000 miles
My steering wheel is about to fall off. Trying to get the car company to cover, but they do not want to. The coupler I believe in the steering is the issue. The steering wheel makes noise and affecting the steering. Fighting with them now the steering wheel is loose and makes a clunk noise when turning or going over bumps it has been going on a month or

- Weston, FL, USA

problem #90

Feb 232016

Sonata

  • 28,000 miles
I can be driving in a straight line and as you need to correct driving line of car the steering wheel sticks as if you actually feel it try to hold you from correcting. It is only for a split second but this is constantly going on as you drive down the highway at speeds over 60mph. It seems you have to constantly correct line of car much more than usual as is wants to drift left or right. With the constant correction and sticking (or hanging feeling) in the steering wheel it is very aggravating and very stressful on a trip. I am afraid this sticking of the wheel may all of a sudden not release and a wreck is likely. It only happens at speeds above 60 mph. This does not happen at all with around town driving or on short trips below 60 mph. One Hyundai dealer service rep said this is normal for electric power steering. I have been driving 49 years and this is the first car I have drove with this problem. I have talked to owners of other car manufacturers with electric steering not having steering complaints. I purchased this car used in late 2014 and have put less than 10,000 miles on it. It now has 28,000 miles. Put new tires on it about 5,000 miles ago. I constantly check air pressure and the front end is in line. This steering problem is a safety concern Hyundai should be forced to correct before people have serious wrecks. I believe this is an engineering design flaw of either the computer control, the electrics controlling the rack and pinion steering, or the rack and pinion steering itself. I am amazed that proper quality control testing didn't catch this problem before it went into production. It is apparent this is a broad problem because of the hundreds of complaints posted about these same steering problems on many web sites.

- Suger Grove, NC, USA

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