10.0
really awful- Crashes / Fires:
- 10 / 2
- Injuries / Deaths:
- 9 / 1
- Average Mileage:
- 40,753 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving approximately 35-65 MPH, the vehicle decelerated unintendedly. In addition, while turning the steering wheel to the left or the right, there was an abnormal clicking noise coming from the steering column. Most recently, while driving at unknown speeds, the brake pedal required excessive force to bring the vehicle to a stop. The contact stated that it was discovered that an unknown liquid was leaking underneath the front of the vehicle with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that all the drive belts had fractured, and there was a fracture in the oil line and the radiator. The brakes had failed due to the calipers sticking and failed choppers and readers. The mechanic recommended that the radiator, electronic steering bushing, front calipers, pads, and readers be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 100,000. Parts distribution disconnect.
- Bristol, CT, USA
This particular model had recalls for the steering washer for previous model years. The 2013 was never included. I have photos of how this washer looked before and after. RIDICULOUS!!! This year, make and model needs to have a recall! I know of others who have the same problem.
- Eldersburg, MD, USA
My electrical system is giving me constant issues and I have to change light bulbs frequently. Also the recall is for the fuel line system which the dealers are not contacting me back about getting repaired which is why I am submitting this report.
- Bristol, CT, USA
Steering flexible coupler failed @ 150000 miles causing severe clunk in the steering wheel leading to steering play.
- Mosinee, WI, USA
The steering is very loose and the steering wheel has a clunking noise when turning. The steering wheel itself feels a little loose as well
- New Berlin, WI, USA
Steering sticks at top dead center. 2013 Hyundai Sonata Limited 2.4 L engine (63K original miles, still under warranty until end of 2023). Steering column coupler was recalled, then replaced under warranty in 2019. When driving at any speed, steering wheel "sticks" at top dead center. When you go to correct steering (as road path changes), you have to over-correct to get steering to respond. This begins a repeating cycle of adjusting the steering (say, to the left, ) only to have to then adjust the wheel to the right. It is not an alignment problem. I took the vehicle to the Wilson County Hyundai dealership. Two important take-aways: #1) the Dealer advised this steering issue is NOT covered under Warranty, PERIOD. #2) Dealer advised that the "play" in the steering wheel is considered "normal wear & tear" (for a car with 63K miles). Further, if I wanted to get the steering back to what was once the original/best & easy steering ("one-finger" steering), I would have to replace the steering column at 100% my own cost. Although this issue has been reported by many others, it has yet to be declared a factory defect (thus, not yet a recall issue). I was advised by the Dealer (Service Desk, 'Chris") that it was not a safety issue. To his credit, I was NOT charged for the inspection (originally, I was told it would cost $175 to diagnose). Kudos to the Dealer for not making matters worse by charging me. It will surprise me if this problem is not eventually deemed a recall issue.
- Mt. Juliet, TN, USA
There is a clicking noise in my steering wheel every time I go over a bump or turn my steering wheel left. I was told by the mechanic that it is a coupler and should be under warranty or recall. It is becoming a hazard to steer the wheel
- Telford, PA, USA
I had the steering coupler replaced on 5/9/22 at the dealer. Now the steering coupler is clunking again & the dealer will not cover the repair. My car is now out of the 10 year warranty and the replaced steering coupler only had a 1 year warranty on it. This part should not have to be replaced yearly.
- Broad Brook , CT, USA
Steering in my vehicle has been very sloppy and hard to keep in a straight line. The engine just went out on me a few days ago and almost caused a wreck due to the car almost dying on the freeway.
- Olympia, WI, USA
Plastic Steering coupler wore out. Causing metal on metal rubbing. The mechanic I use for car maintenance/repair told me the part cost $10. The part is small but the labor is more intensive. I was charged $454 to replace a $10 part.
- Bronx , NY, USA
Rubberized steering coupler worn prematurely. Hyundai extended warranty "to 10 years from the date of original delivery or the date of first use, or 100,000 miles, whichever occurs first, " but this remains a safety issue.
- Sacramento, CA, USA
The steering feels loose while driving at any speed. When traveling over a rough road, speed bump, or pot hole, the steering wheel rattles and makes a noise that sounds like a loose screw in a cup. A clicking noise can be heard when the car is sitting and not moving. After taking car to mechanic he did his research on this serious issue, I'm quite surprised to see there has been no recall, due to the high number of complaints, especially when this could result in death if the driver is not able to control the steering.. It is a plastic part looks like a gear (flexible steering coupler) Mechanic gave it to me all chewed up and 2 teeth are completely gone-??
- Heidelberg, PA, USA
My 2013 Hyundai Sonata Gt was a part of the Class action lawsuit in which the engine was replace. Within a year, I've had the vehicle checked and serviced at two different auto repairs shops for an extremely rough ride, loud rumbling-thumping and also a squeaking noise. The vehicle still drifts after having two separate wheel alignments. The steering wheel rattles and shakes with the slightest bump in the road. It feels like the underneath is falling apart and I'm going to lose control of the vehicle. With the sounds it makes and how it drives, it feels like I'm now driving a military tank instead of a car. I've spent over $2,000 for replacement-repairs of the: Tie Rods, U-Joints, Bushing, Brakes, two alignments and four new tires. I called the Ofallon IL Hyundai dealer who said there were no recalls or warranty left on these parts. After not getting any assistance from Auffenberg Hyundai, I researched online and found hundreds of complaints involving the suspension, Steering coupler, defective coil springs puncturing tires and causing motor vehicle accidents and serious injury. There were no warning messages prior to any of these symptoms. I feel that these mentioned parts contribute to maintaining control of the vehicle. I'm sure this could lead to a serious accident which could cause fatalities to eveyone involved!.........
- Carlyle, IL, USA
Hyundai is at it again for not repairing safety defects! I filed the following claim with Hyundai but was first the claim was accepted and allowed then denied when Hyundai objected! The attached documents show my efforts on both the steering issue and fire issue!
- San Antonio, TX, USA
The steering feels loose while driving at any speed. When traveling over a rough road, speed bump, or pot hole, the steering wheel rattles and makes a noise that sounds like a loose screw in a cup. A clicking noise can be heard when the car is sitting and not moving. After doing research on this serious issue, I'm quite surprised to see there has been no recall, due to the high number of complaints, especially when this could result in death if the driver is not able to control the steering causing the vehicle to travel into a different lane of travel or into a crosswalk. As a retiree, am unable to afford high repair costs.
- Elkridge, MD, USA
Car was stolen 6/20/22 and they where able to get in it in under a minute. Don-??t understand how and why?
- St Louis, MO, USA
After starting the car and putting it in the reverse or in drive, the steering wheel gives jerks as if something is loose.
- West Bloomfield, MI, USA
The intermediate shaft broke causing excessive noise and safety threat while driving. Dealer had to replace the shaft completely. This looks to be the common issue on this model
- Hackensack, NJ, USA
The contact owns a 2013 Hyundai Sonata. The contact stated while driving approximately 50-60 MPH, the steering wheel became difficult to turn. There were no warning lights illuminated. The contact was able to continue to drive the vehicle however, extra effort was needed to steer the vehicle. The contact stated that the failure recurred while driving and turning. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
- Randallstown, MD, USA
- West Bloomfield, MI, USA